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Chicago Heating Repair and Air Conditioning
5054 N Troy St, Chicago, IL 60625, United States
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Chicago Heating Repair and Air Conditioning

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Ke
Review β„–1

Kevin was very friendly and thorough with his repair. Will be using them again for a/c needs (but hopefully not for a long time 🀞). Would recommend!

Kr
Review β„–2

My A/C stopped working on a hot day. I called and left a message, Kevin called me back immediately. He was then able to come out same day. He diagnosed and fixed the issue in 30 minutes. He was very knowledgeable and professional. Great experience, highly recommend them.

Be
Review β„–3

Amazing service. Found a leak in me ceiling this morning and began to panic. Thankfully they responded quickly. Kevin diagnosed the issue and fixed everything. No more worries.Professional and friendly

Pa
Review β„–4

Kevin was super responsive and an overall pleasure to work with. He identified the issue with the circuit board in our furnace, replaced the part quickly, answered my questions and the price was very reasonable. Highly recommend working with Kevin & Chicago Heating Repair!

Mi
Review β„–5

I have to applaud how smooth and painless it was to finally replace my old AC unit. Something no one wants to ever have to do but thankfully I had the amazing team at Chicago Heating Repair and Air Conditioning on my side! Every step was stress free from finally realizing it was time to replace. Like true artists.

Am
Review β„–6

Kevin totally saved us yesterday! My hot water suddenly stopped and he was one of the few places that was responsive and came out within a few hours same day. Within 20 minutes of his arrival my hot water was up and running. Very grateful and will definitely use again!

Tr
Review β„–7

Easy process, quick to fix the issue I was having and perfect timing because its hot.

Lu
Review β„–8

Kevin went above and beyond with our repair. After a thorough diagnostic exam and honest discussion we replaced our blower motor. After replacement, we were still having some issues so he completely took the furnace apart and was able to fix the problem. Overall great service.Additionally they did all this during a massive snowstorm and stayed late into the night on a friday. Great service.

Ja
Review β„–9

Fantastic and prompt service. They made sure we had everything taken care of even beyond the furnace that we needed service. Absolutely fantastic!

Ka
Review β„–10

Kevin was great! Came out same day and was able to fix the thermostat within minutes. Great service.

El
Review β„–11

We’ve used Chicago Heating Repair three times now and will use them regularly going forward. They are responsive, reliable, and Kevin has always been able to quickly diagnose - and fix - the problem.

Ch
Review β„–12

Great experience. Kevin the technician was on time in the window provided, for same day service. Gave me a call when on the way like requested. Very knowledgeable and patient with questions. Explained the entire process to me. Would recommend.

Ro
Review β„–13

These guys are amazing, my furnace ignitor turned off because of a dirty filter. Luckily for me, Kevin the service tech walked me through the whole resetting process. He wouldnt accept payment, he just said, anytime brother. These guys are awesome!

Re
Review β„–14

Great fast service and attention to details

Cl
Review β„–15

Kevin was our technician. He was great; he showed up right at the scheduled time and fixed our problem within the first 20 minutes. He was helpful and helped educate me more on our HVAC system. We are newly first time home owners so I really appreciated the advice.

Jo
Review β„–16

These guys are great. Had an issue overnight. Called on a Saturday morning and they arrived to check things out and they arrived right away. Super fast! Awesome experience, highly recommend and will use them for any future situations!

Ji
Review β„–17

Kevin came and wes very responsive and helpful. Were using them from now on

Er
Review β„–18

These guys installed a furnace for me the other day and did a great job! Highly recommended!!!

Ma
Review β„–19

Very positive experience. Had worked with another company that charged me a lot and didnt actually fix the problem. Technician from Chicago Heating and Cooling was well-informed and worked fast. Most importantly, he identified the issue and fixed it right. Will definitely use them in the future.

Ma
Review β„–20

Kevin was extremely knowledgeable about the whole HVAC system. He had us up and running in no time. He really seemed to care and took time to explain everything.

Ka
Review β„–21

Great service. They come right away. I used to company for air conditioning and heating in the last year. Very professional. Kevin Szrychel is great. I will recomend to my clients as well.

Ni
Review β„–22

Kevin came out right away and did a fantastic quick and timely job. provided good pricing too. will use for all future work! highly recommend!

Ma
Review β„–23

Kevin from Chicago Heating Repair came out to our house to fix our furnace. They did an excellent job quickly diagnosing the problem and gave a really competitive quote. After a bit of research we knew that we could not find a better service then what they offer. Especially when you consider the 1 year warranty on parts. If you need your heat/air fixed I highly recommend using these guys.

Th
Review β„–24

Chicago Heating Repair did a wonderful job. They responded to my call promptly, fixed the system, and got my heat running properly in no time. The technician, Sergey, was very knowledgeable and explained why my system stopped running in the first place, so that I would know how to keep it from happening again. I am very satisfied with my experience with this company.

La
Review β„–25

Jeff was so helpful and really took the time to explain what was going on with my heater. I am so glad I found this company.

Ni
Review β„–26

Chicago Heating Repair was able to come out within 90 minutes on the same day that I called. They were able to repair the main issue, but more important, identified the causes that created my problem in the first place and took care of those as well so the problem does not re-occur. I was informed every step of the way as to what the issues were and the next steps, as well as potential safety concerns. I was impressed with how thorough they were, and how concerned with the quality of their work. I will definitely use them again.

Ma
Review β„–27

I called Chicago Heating Repair when our heater went out in the early evening. Kevin was the tech who responded. After more than 45 minutes of trying to diagnose the problem he decided that it was a faulty thermostat. I raised an issue with that stating that the Ecobee thermostat we had was only a year old and had been professionally installed. I offered him the original thermostat to replace the Ecobee but he insisted he couldnt install it do to warranty concerns. Out of desperation and it being 20 degrees outside I let him install this new thermostat at a cost of $379. I had AirBnB guests staying in the unit so I had no choice but to get it fixed immediately.Before we had a chance to test all the functionality of the thermostat he was racing out the door - the heat was on so I assumed it was working. It actually wasnt fixed and the fan ran all night. The next day when I called Kevin he was very defensive and combative over the phone and refused to honor the warrantee he promised on the new thermostat. Instead telling me I need a new circuit board ($795) and a new transformer ($295).3 minutes of googling and a 10 minute youTube video later I was able to accurately diagnose the problem myself. The thermostat wire was faulty. $6 worth or wire later from home depot and my system was working perfectly again - except for the air conditioning unit which he had disconnected and blaming part of the problem on.In the end they didnt honor any warrantee they promised and I had to eat $379 for nothing. Definitely would NEVER use this company again!

An
Review β„–28

I just had my humidifier fixed, which broke due to a faulty hose. Sergey came to replace and was very helpful when I asked if he could try and come sooner than our scheduled appointment. Upon arrival, he was able to quickly fix the issue and further provided a lot of information about basic humidifier and furnace maintenance. If you want good service from a company that knows what they are doing, this is a good place to look. The rates are not cheap, but the service is can be trusted.

Xi
Review β„–29

Kevin was awesome. He was friendly and explained everything to me clearly. He even sent me pictures, so I would know what to look for in the future. Im very satisfied with my service.

St
Review β„–30

Sergey is very knowledgeable, competent and very responsive. We have used him for both our boiler and furnace system. It is a relief to have a company we can rely on and feel confident with their explanations of issues and the required repairs. We do not hesitate to recommend them to friends and neighbors.

Ma
Review β„–31

The repair technician arrived on time and did a great job. He was very good at explaining what was wrong with the heater and promised to come back immediately if anything else happened. Very fair pricing and great service!

Gr
Review β„–32

I had an excellent experience with Chicago Heating Repair. Sergey was quick to identify the problem with our furnace, and equally quick to fix it. He acted in a professional manner and clearly explained all work he needed to do ahead of time. I would happily use Chicago Heating Repair for any future furnace repairs.

Ca
Review β„–33

Responded the same afternoon I needed help. Explained repairs fully before completing the work. Did not feel pressured to buy other services or products. Very knowledgeable and personable. Positive experience. would use again.

Da
Review β„–34

Amazing service! Technician called ahead, was on time and had my heat back on within a few minutes. He explained what was going on and showed me how to do some simple troubleshooting. It snowed the night before and he wore shoe covers on his shoes which was a nice touch. Cant recommend enough, will be calling again the next time I have a problem. Thanks!

H
Review β„–35

Excellent! Sergey took time to determine the best solution to a problem with my boiler system. He was prompt, courteous and professional. The results are excellent and the price was very fair and fully explained. Highly recommended.

dr
Review β„–36

Spoke with Kevin, really helpful and great service. Called around 5 and he was there next day with all options and suggestions on how to get an old steam boiler up and working again.Will def use again if need be!-Thanks

Cr
Review β„–37

Great Customer Service and extremely helpful and personable when describing the problem with my HVAC unit. Was in contact with me throughout the day to let me know when he would arrive. We will continue to use them as our regular maintenance service provider.

Ot
Review β„–38

Chicago Heating and Repair were very good. They came on time and were able to repair my furnace quickly. They diagnosed the issue quickly and had the replacement parts with them.

Le
Review β„–39

Sergey was outstanding. He was professional and timely. He explained what the problem was and what he had to do to repair the furnace. He worked quickly and cleaned the work area when he was completed. I would recommend Chicago Heating Repair to anyone needing heating repair.

Br
Review β„–40

Sergey was top notch... Quickly came out on NYE, fixed the issue, and provided additional information on the furnace that I didnt know. Highly recommend this company to anyone. Thank you!

R.
Review β„–41

They do not service the south side of Chicago which is not a coincidence that the majority of the population is Black in those areas. It is not based on distance as this company is located in Chicago and they service areas in Dupage county which are 30-40 miles away. I guess all the great service that was spoken of in the reviews are for Caucasian neighborhoods only.

La
Review β„–42

The day before Thanksgiving...furnace is malfunctioning...isnt that always the case? Sergey and his coworker (Im so sorry I forgot your name!) were great! Called at 1:30 and they were here 3 hours later. Quickly assessed the problem and fixed it in less than 45 min, plus gave me some handy advice.I appreciate good, efficient, honest trades people and you will certainly get that with Chicago Heating Repair!

Ia
Review β„–43

They agreed to come on two hours notice and showed up 30-45 minutes late. They came well prepared - they didnt know what was wrong with our AC when we called, but they had the part that needed to be replaced. They stayed about an hour in total - fixing the system, testing to make sure it worked, and explaining how to improve performance and do basic maintenance.

Jo
Review β„–44

Very responsive to our.call after gas company noted a dangerous problem with our furnace. The technicians were very competent and friendly. They estimated how long the repair would take and when it took less time the head technician lowered the bill. We were pleased with the quality of the work and the concern expressed by the workers. The head guy emailed me pictures of the problems and the work that they did. Was impressed with the paperless transaction and promptly received an emailed copy of the bill and then the receipt after we paid by credit card, I would highly recommend using Chicago Heating Repair.

Pa
Review β„–45

Prompt response; quick no-nonsense repair; professional and friendly attitude; excellent problem analysis, assessment, description, and repair of our 3 A/C units by Sergey. Fair pricing. Recommending without reservation.

Cy
Review β„–46

Do your homework before you agree!!!I always feel its best to go local because the people are honest and hardworking. This was the worst local experience i have ever had!Kevin (the owner) arrived late the first day due to traffic. He did not find anything wrong with the unit and said if it did not work again he would come again to inspect the unit for free. Fast forward 2 day and we were still out of heat.Kevin was scheduled to come in the afternoon but 2 hours prior to the appointment he cancelled. I took a day off from work for a no show appointment and my heater was still not working.Kevin agreed to come in 2 days at 5.pm. when that day came he showed up at 6.30pm and wanted to bill us the late evening fee, which was only a result of his tardiness. I reminded him that he said this service would be free but he told my husband and I that he worded it incorrectly and still billed us.You would think that by this time I learned my lesson. At this point I had invested $180.00 and still had no heater. He found the issue in what seemed to be 5 seconds and said he would return. 2 Days later he arrived with the part and fixed it. This was over $250. But it was working and I was glad I no longer had to deal with no heat and disappointments. He did not give us a discount for coming late or the free visit as promised even after i reminded him. he did tell us that we could get a 20usd discount if we posted a postive review in front of him. which we did but only for the discount and then removed it as soon as he left.After he left i googled and called a few companies and asked for a quote for the job he had done. Needless to say we were ripped off.Worst local experience ever!

Ja
Review β„–47

Sergey was very knowledgeable and professional. He worked quickly and stayed to make sure no new problems popped up after fixing heater. He did a great job.

Ba
Review β„–48

Sergey has done several jobs for us. He is very professional, dependable and informative. He explains what needs to be done well and does great work. I highly recommend this company.

Co
Review β„–49

I had a wonderful experience with Chicago Heating Repair. Sergey was very prompt in coming out to address the problem. Once he arrived he identified the problem quickly and explained to me in detail the issue, and suggestions for future problems. He stayed at my home until the issue was resolved and tested his work before leaving. I would absolutely use Chicago Heating Repair for any future AC or heating issues.

Ry
Review β„–50

Sergey was very helpful and while it turned out my issue was more plumbing related than water heater-related he still proceeded to help me as much as he could in identifying the issue. I will definitely call Chicago Heating Repair again next time I have an issue.

Ta
Review β„–51

I called Chicago Heating because my AC unit stopped working on a very hot day and they were very professional. Told me they will come within 2 hours and they did. Sergey came and inspected the unit and found the problem right away, explained what was wrong and fixed it. Did a great job. I will call them again and recommend them.

Aj
Review β„–52

Sergey was great and able to help me understand the functions and the necessary repairs. They were quick. Professional. and Clean. You will like them.

La
Review β„–53

I continue to be very impressed by the customer service and technical expertise of Chicago Heating Repair. Theyve fixed my furnace and AC unit when needed. I would recommend this company. Kevin and Sergey are awesome.

Ad
Review β„–54

Great service! Very helpful and fast. Would recommend!

Ne
Review β„–55

I called this company when I had an issue with my A/C. Sergey came out and explained to me that I had $500+ worth of repairs. He explained to me that he can get it repaired right away, and was trying to get me to approve of the charges that night (he even had me listen to the squeaking sound it was making while his partner was on the roof, I was never actually on the roof). I explained I wanted to review because it may be worth it to replace the entire A/C unit. After that he explained that it needed to get replaced because the motor is actually out and it will cost between $2600-$3600. I paid the $89 service charge, and $40 ladder fee for roof access (this is supposedly standard, but he said it didnt matter because it will just go towards the repair charges). Since he first said it needed repaired, then needed to be replaced after I said I may want to do that, I went for a second option. Turns out it only needed a little bit of refrigerant added, and it never made a squeaking sound ($50). The repair guy saw that the circuit breaker contacts were adjusted, so the A/C would not have been able to run unless someone familiar with the appliance would be able to start it up again. If he didnt do that, it would have worked after Sergey left. Dont even call them for an estimate because theyll charge you $129 and give you a dishonest assessment. I saved myself well over $500 just by calling someone else! If youre going to use them, I highly recommend getting a second opinion if the repair is over $100.

St
Review β„–56

The gentleman who serviced my furnace and water heater was an excellent communicator, showed up on time, and gave me a detailed report about the condition of both. Highly recommend the service!

Ju
Review β„–57

Had a great experience with them. They did a great installation of an air filter and humidifier setup in a limited space and have also responded quickly when the blower fan failed recently.

Ja
Review β„–58

The crew showed up promptly at the time we agreed upon, gave very competitive estimate to replace my furnaces blower motor and service my AC unit, and completed the work the same afternoon. They had all material needed to do the work and got right after it. Sergey was very professional and informative. I have used others in the past, but am pleased that I found Chicago Heating Repair. I highly recommend them and will use them again when HVAC issues arise.

Je
Review β„–59

Kevin was very knowledgeable and thorough. He provided great service and provided a few adjustments without charging extra.

Jo
Review β„–60

Called Chicago Heating at 9pm on Saturday. Sergey and his assistant were here as soon as they left the previous job-site. Sergey was very thorough in his assessment and was very helpful describing steps and necessary fixes. He also discussed detailed plans for maintenance and how it would help avoid issues. Reasonable price for a great service.

An
Review β„–61

Kevin is honest. Reliable. And affordable. He will listen to you, take your needs into consideration, and give you an honest and fair quote. His team is dressed professionally, and they are courteous and friendly. Highly recommended. Dont choose a big company that doesnt care about the small guy. Perfect if you need hvac. Furnace, or ac repair in chicago Skokie and surrounding areas.

Ti
Review β„–62

Called Chicago Heating Repair for my grandparents furnace to be repaired. They were here in no time, even with her living in Bucktown. Service was quick and fast. Great work.

Ch
Review β„–63

Tech was very nice and very informative. He showed me the damaged parts and explained why they were broken down. They came within the expected time frame each visit.

To
Review β„–64

I called to have my water heater repaired and within three hours Sergay arrived to diagnose and fix the problem. He was very professional and explained exactly what needed to be done and how he would repair it. I would gladly recommend him for any hot water heater repairs.

Wi
Review β„–65

Chicago Heating Repair is fantastic. I worked with Sergey. He was awesome to work with. He was very knowledgable and demonstrated excellent customer service. Highly recommend. Did I mention that theyre open 24/7.Will

Ra
Review β„–66

Thank you very much to Kevin and Sergej for such a quick response and professional service. Its a pleasure to have such reliable technicians who are always there when I need them the most!

Ju
Review β„–67

They came same day and diagnosed the problem, which was great. Although they were a subcontractor that was from a different company. The repair man tired to convince my wife to buy a brand new $5500 furnace (ours is 8 years old), get a vent cleaning (unnecessary per other repair services I called), and charged 25% more for the necessary repair than the company we went with. They called my wife back the next day still trying to convince her to buy a new furnace. And when she said that she wanted to talk to me to make a decision, their response was, You cant make decisions by yourself?All anyone wants from a repair service is honesty and to feel like they arent being ripped off. I can say they failed on both accounts.

Ro
Review β„–68

No problems at all. would use again. prompt on short notice, knowledgable and straight-up. couldnt be happier

Ni
Review β„–69

Sergey was very friendly and helpful when he came to fix the AC unit. I highly recommend working with them.

Mo
Review β„–70

Awesome service. just loved it. reasonable rates.

di
Review β„–71

Sergey and his team were excellent. My furnace had just broken down in the middle of this cold temperature drop. They were able to help me right away. Service was prompt and professional. I highly recommend Chicago Heating Repair. They are very knowledgable and identified the problem and replaced the necessary parts. They were also very good at explaining how to maintain and take care of the furnace.

Er
Review β„–72

Great service was very quick to respond on a Friday night after 11. The technician, sergio, was very polite, respectful, and very happy to explain what he was doing! Thank you CHR for helping us get our heat back!

Bo
Review β„–73

My water heater broke down because of flooding in my basement. I called Chicago Heating Repair because they were close by and seemed reputable. I was wrong. I scheduled on August 18th and they gave me the option to do mornings or afternoons the very next day. I said mornings, they said expect them between 10am-12pm and that the serviceman would call me 20 minutes ahead to time to let me know of he was on his way. I called at 11:45 because I hadnt heard from them, they told me expect a call within 15-20 minutes as theyre serviceman was just finishing up a job. 45 minutes later...nothing. I called again, they said they were sorry and that wed receive a call within 5 minutes. 15 minutes later...still no call. This is totally rude and unprofessional. If your company is overwhelmed with business then dont lie and say you can handle a call. I ended up having to make other calls in the hopes some other company can fix my issue. Thanks for wasting most of my day off, your worse than waiting for a cable company to show.

de
Review β„–74

Tech is informative honest and fair pricing... will recommend to anyone... and will call them again....

Ja
Review β„–75

Very good service, and lots of useful info on furnace operation

An
Review β„–76

Awesome service! Thanks Kevin for your hardworking!

Jo
Review β„–77

When my A/C stopped working at 10pm Saturday night, on Labor Day weekend, I called around to see who I could get out ASAP. Everyone that advertises 24/7 emergency service either didnt answer their phone, or told me that they couldnt come out until the next day. Then I found Chicago Heating Repair. They showed up at 11pm, diagnosed the problem, and quickly repaired the compressor. They had all necessary tools and parts with them. During the repair, Sergei walked me through what they were doing and why they were doing it. Despite the fact that the unit was 30 years old, they had it up and running like new within an hour. The price was reasonable, and Sergei told me that if and when the unit finally dies, he will credit me half of the service call paid toward the purchase of a new unit. Moving forward, Chicago Heating Repair will be getting all of my business.

Ka
Review β„–78

Were very happy with our experience with Chicago Heating Repair. They were able to make a service call to our apartment almost immediately. We scheduled for the following day and had an actual appointment time -- not a 4 hours time slot when someone would drop by. Sergey, our repairman, was courteous enough to give us a call to say he was a little late from traffic. When he came, he was very professional and explained everything to us so we could understand exactly what he was doing and what needed to be fixed. He went out of his way to clean around our heating area to remove excess dust that was causing part of the problem - as well as replacing the necessary parts on the spot. When he noticed some other problems, he informed us of the issues and did not try to sell us on having the issues fixed immediately.Turns out we have a few more problems with our heating system that need repair and we fully intend to have this company back to fix them. They are affordable, timely, and professional.

Ma
Review β„–79

Excellent service and super nice people, ill use again!

Re
Review β„–80

Sergey was extremely helpful and explained everything about our boiler system clearly. Will use again in the future for all heating maintenance!

Ma
Review β„–81

Very pleased with the service provided. Polite, professional and very detailed about what work is being done.

Ni
Review β„–82

Great experience. Prompt service.

Ro
Review β„–83

Fast and cheap service. Recommend!

Ro
Review β„–84

Sergey and his team work very efficiently to get your HVAC back into top shape. Its easy to just take advantage of people with furnace issues, but I felt that Sergey was honest. I recommend Chicago Heating Repair and will use them in the future for any other repairs.

Ni
Review β„–85

I was looking for a cost estimate to give to our lawyers for some small repairs during the closing on our home and after calling around a few places and being treated very rudely over the phone, I came across Chicago Heating Repair. Kevin was so nice and helpful on the phone that I called them again after we closed to do the repair. Sergey showed up promptly with his assistant and thoroughly assessed the situation. He explained all of the problems clearly and gave useful cost saving suggestions on how to keep our HVAC system running smoothly. The total cost was less that what the other companies were proposing and Sergey left with the area cleaner than when he arrived. I will definitely use them again and will highly recommend them if you are looking for professional, trustworthy, and friendly service.

Sc
Review β„–86

They were able to come out to my house the same day I called and the repairman seemed knowledgable. However, the problem was traced to two loose wires. The initial estimate included a lot of work I had not asked for and was over $500. It also failed to provide a credit for the service call fee which I had been told would be credited against work done. The second estimate was down to $370 but included double billing and only a 50% credit for the service call fee. Finally, they gave full credit and removed the double billing - making my take away $200. They did find the problem and they were able to correct it but their billing practices left me feeling like I was being taken advantage.

De
Review β„–87

Hello. There are few things about this company, which was represented by Steve. Seems like he is the only one over there, even though he claims they have guys. Company registered to a residential unit on 4600 n cumberland ave in Chicago, IL, so there is no real office. There is only one phone # which he barely answers. I have tried to call him about 20 times from 4 different phone numbers between 10am and 6pm, left a text message and a voicemail. Absolutely no response. There is one Yelp review, where lady describing the same behavior. Seems like he doesnt have a proper work ethics and customer service is really at 0 on a scale from 0 to 10. The problem occurred 3 weeks after he installed my AC coil. Drain wasnt properly installed so it started leaking slowly but surely. It didnt take long before i got my living room flooded, about 30% of it. Contacted Steve, told him what happened, he made a promise to be at my place between 4 and 5pm. I had to leave my work early so i could meet him and, of course, he was a no show. My living room is still flooded, drain isnt fixed, thats the result of a negligence on his side. Everything is documented, took video and pictures as well. I am planning to sue this guy. Please, think twice before using services of this company.

Sc
Review β„–88

After a string of ridiculously incompetent repair companies, we found CHR. Sergey is the most prompt and knowledgeable tech we have had at the house. Seriously, couldnt be better service. Highly recommended.

Sh
Review β„–89

FAST, FREINDLY, AND PROFESSIONAL SERVICE!!!! HIGHLY RECOMMEND

Ne
Review β„–90

If I could give it 0 stars I would. We had an emergency issue with one of our properties late at night. The operator who took the information got confused because we gave him a few back up numbers to reach someone at the property in case the primary contact didnt pick up. Mind you we gave him a different number from where we called from because we wouldnt be on site .All we wanted to make sure they had no issue getting to the furnace at the property. He was obviously frustrated and stated you know what just take your business else where before he even paged a technician to help us. I couldnt believe it. I thought business like these were here to help the consumer and on our end we were not at all trying not to confuse the operator but make sure that when a technician went out there was absolutely no issue seeing the furnace. Absolutely horrible customer service

Me
Review β„–91

Chicago heating repair did a great job and fixed my problem within the same day. Very happy with the service provided.

Mo
Review β„–92

Kevin and Sergey - what a great team! Kevin came out to figure out the issue with our furnace and he was there for over an hour. He did not give up until he found the problem and although he recommended a new furnace he also recommended how to repair our current furnace which was more cost efficient for us. I really appreciated that he had suggestions rather than saying Oh you need a new one. Sergey ordered the part we needed and came out right away to install. They were flexible with their appointments and always within the time window they gave us (never more than a 4 hour window). Sergey and Kevin even gave us tips on how to maintain our system, valuable information for new home owners. You can tell they have been in the business a long time and are very knowledgeable.

Mi
Review β„–93

Good service .thank you sergey we will hire you again.

Sa
Review β„–94

Sergey and his assistant arrived on time (following a courtesy phonecall) and were very courteous and professional. They took the time to show me what was causing the problem with my unit and what steps needed to be taken immediately and also in the future. I would recommend them to anybody who has a problem with their hvac unit and will be calling them soon for a followup maintenance visit.

Ry
Review β„–95

My 9 year old water heater needed to be replaced. Sergey came out around 1 pm to give me a quote (which was $400 less than the competitors) and came back around 6 pm to do the install. Sergey was very nice and friendly (as was .. Scott?), and they seemed to do a good job on the install. They were able to take the old water heater out of the tiny closet area with virtually no damage to the drywall.The only annoyance was that I was unclear on when the install was going to happen. When Sergey was over in the early afternoon, he said the guys would be back later that day to do the install. I assumed that meant during business hours and I was under the impression that there would be different guys doing the install. I tried to call the office around 330-345 to get clarification on the time, but I got sent to an answering service that could not provide any details. However, Sergey came back the same day and performed the install and they did not get out until around 8 pm.All things considered, I am happy with the experience and will definitely consider using them in the future.

Me
Review β„–96

Sergey was very imformative to our problematic furnace and was quick to diagnose the situation in a timely manner. We will surely recommend Chicago Heating Repair to anyone of our aquaintaines

Co
Review β„–97

These guys saved our asses during the polar vortex. After three different companies failed to get our boiler working (charging a couple grand between them for the privilege), Sergey at CHR identified the problem immediately, ordered the necessary parts, and got us up and running in no time.On top of that hes come by a couple times since, at no charge, to tweak the factory settings and give us the water temperature we want.I cant speak to other boiler systems, but if you have a tankless, these guys are the only experts in Chicago I found.

Da
Review β„–98

I echo the other posted reviews--Sergey and Chicago Heating Repair were awesome! I will be a repeat customer (hopefully not too soon) and would highly recommend them. You can feel extra good about supporting an independent local business owner when they display the kind of competitive pricing, professionalism and quality of service that Sergey and his team provided on my service call.After discovering our furnace was broken, I needed some quick service. Sergey was able to come out within hours of the call and actually called me back to say they could come even earlier than we scheduled. As technicians, they were prompt, clean and courteous. They checked and double-checked their work. Like a good teacher, Sergey walked me thru his diagnosis clearly showing me where the problems were and how to fix them. All the charges were clearly itemized and explained. After discovering our humidifier was also broken and needed a new pad, I told him that I would like to try and repair it myself. Rather than rush off to his next call, Sergey literally spent 15-20 extra minutes with me to walk thru step by step how to do the repair myself. He was also so nice to offer I just call him if I had any problems and save myself another visit or service call. You just dont find this kind of excellent service anymore! Bravo Chicago Heating Repair!

Pa
Review β„–99

Was very helpful. Prompt service.

Da
Review β„–100

They came quickly and fixed our broken furnace right away. Would recommend them.

Information
44 Photos
100 Comments
4.5 Rating
  • Address:5054 N Troy St, Chicago, IL 60625, United States
  • Site:http://chicago-heating-repair.com/
  • Phone:+1 773-330-3689
Categories
  • Air conditioning repair service
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:7am–11pm
  • Tuesday:7am–11pm
  • Wednesday:7am–11pm
  • Thursday:8am–10pm
  • Friday:8am–8pm
  • Saturday:7am–11pm
  • Sunday:7am–11pm
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