The manicure I got here was amazing! The technicians and staff are all really nice and welcoming as well, which made for the best experience. My gel manicure was perfect! They provided a wide variety of colors and shades and took care in ensuring it was just to my liking. I highly recommend this place, and I will definitely be returning!
I had a gel pedicure and Ivy was very sweet & paying close attention to details! My pedicure didn’t seemed rushed how it typically does. I would definitely be back.
Yesterday was my first time here and I absolutely love it. Linh and Thi did an amazing job on my nails 💕This lovely salon has a good collection of regular colors and SNS/gel colors. It’s also clean inside and they use a liner for each pedicure section which is a big plus 👍Would definitely come back!
I came in for a toe polish. I was greeted and asked what i needed. I was told they were booked for the ENTIRE day, even though there were multiple people doing nothing. I wasn’t asked if I wanted to book for another day, or even come back at a different time. Prior to COVID I came to this shop on a regular basis, and never had an issue. I’m sure they don’t care, but I won’t be back
I had my daughter nails done there, she asked for square nails and they just put anything on her hands. I dont recommend them to anyone.
Lin is amazing. The best Sns I have ever had!
First time there! Really enjoyed it! Will be back!
Very friendly, professional and relaxing atmosphere. My pedi is amazing. Been going to them for 6 years so far.
Worse visit ever I had an appointment they could not fulfill my need at the appointment like they said they could on the phone paint all over my fingernails worst job ever never be back would not recommend
Great place....enjoyed being pampered, not rushed....
I LOVE every single person that works here! Ive been coming here for YEARS!! And they NEVER disappoint me. I got gel nails, sns, pedicure, etc and they are on point with everything they do. They make you feel comfortable, they talk to you they always give me advice on what I could do differently with my nails and no matter who does your nails, the ones who has done them before ALWAYS talk to you and they remember you and what you talked to you about. They just make you feel like youre a valuable customer.
Scheduled an appointment for me and my daughter over the phone, they asked for the name to confirm. Once I arrived I was told the appointment was for one person ONLY. When I clearly set it for two. Time wasted
Says open to 7:30pm however I arrived at 7:10pm to find it closed, lights off and empty. I work until 7 and need a salon that is open later. I came there bc it was open to 7:30pm
This nail salon was clean and extra hygenic...came in for a manicure and SNS Dip powder..my nails look amazing and my hands feel even better...Kelly was wonderful very professional and her work product was outstanding...I have been looking for a nail salon and I think I found it...I would highly recommend Pink and White...
Very well kept and top notch service from professional nail technitions
Ive been there twice and have had pleasant experiences both times. Customer service is great, very attentive to the Covid pandemic needs right now which I find extremely necessary when catering to the public in the manner of which they do. As far as the service Ive been there like I said twice and I plan on going back.
Arrived for my appointment, could Not decide between acrylic or dip, nail tech insulted my nail condition and said I needed new acrylics. Which would happen during my pedicure.After receiving my pedicure they then informed me everyone had appointments. That was totally due to not taken the nail tech recommendations. WOW
Over the last 4 years Pink & White has always been fabulous. They take the time to get to know me and my preferences, sometimes keeping me away from potentially bad decisions. They also take amazing care of my feet, which have a hereditary condition. I am no longer embarrassed to show my toes due to P&Ws care. Highly recommend Pink & White. They are popular, so be flexible if you walk in, while they always try to accommodate, sometimes Steele Creek has the same idea. Be flexible and know you are in good hands.
This was my first time at Pink & White Nails and it was a great experience. Jessica did my nails and she was so sweet. She even made me a custom color to get the nail that I wanted. I will be back.
Hands down one of the best experiences I’ve ever had at a nail Salon, the staff is so friendly, and they do amazing work. I’ve been recommending this place to all my friends and family.They also had good prices!!
So happy I chose this location! I was impress with the service and great staff. They do an amazing job, and really care about their work. I literally cant stop looking at my nails! You wont regret going to them. They are awesome!
Great pedicures. Hi is the best nail tech
Honestly the best nail salon experience ever. Was really busy but was seen to within a few minutes, clear communication all around from everyone, and the lady who did my nails did an amazing job. Best gel manicure Ive ever had. She was precise and really took her time to get it right. All the technicians were friendly and chatted with me and the ladies around me. I saw lots of return customers who were known by name. Will definitely be coming back in the future 😊
Today I visited Pink And White Nails for the first time. The atmosphere was very welcoming. The service was GREAT! Everyone was very hospitable. Theyve made me a long term customer.
What an amazing experience today!!! The atmosphere is relaxed, they are calm and easy going which is great because Im so indecisive up until my appt time on what I want! They are amazing at what they do and always take the time to make sure my nails look perfect. Everyone is professional, and caring. Great price too, I definitely recommended!
Kelly is the BEST! I feel bad for waiting so long to write a review as I have been going to Pink & White (Kelly) for almost 5 years now! I wouldnt trust anyone else to do my nails the way I want them done!
Nail Tech did a great job. I asked that my nail length be kept long but changed my mind two days later. Went back to have length shortened. Different Tech used a nail drill, didnt refile or freshen nails/polish and charged $5.00 for her time. 🙄
Worth every penny! I havent been able to find a nail salon in Charlotte that actually takes the time to do a thorough job, but Pink And white does just that! . Jessica does an amazing job on my nails every time! Go go go!
Don’t ever go here they are overpriced and the owner or I don’t know if he’s the manager he’s the only guy that works there has a nasty attitude they are money hungry and charge you for every little thing
I received excellent service! They even stayed late to do my pedicure. The nail salon is very pretty and clean. Definitely recommend this nail salon!
First time and had a great experience very clean, Jessica was wonderful will return again when in Charlotte
Went in and got a pedicure by Minnie she did a great job. My gel polish looks great!! Will be back again, give her a try you won’t be disappointed
I was in town and decided to stop in for a pedicure. Brenda did an amazing job! She paid attention to the problem areas on my feet and didn’t go through the motions. She also offered me wine!
I love everything about this nail salon! My absolute favorite place to go! And I’m treated with respect and kindness!
Great LINH has gone above and beyond to make me happy.She has great CS skills.
I wish I could upload a photo and show you my nails the were filed crooked and the owner act like he was so confused. Every time someone would ask to see my nails they would point out how They were crooked. Even express to the lady that did my nails that they were not shaped well before she even started polishing and she said it may be from my angle. The polish is even bulky
This is my go-to place for pink and white fills and pedicures. I have used several techs for my pedicures but they have all been great. The ONLY nail tech I use for my nails is Tim. He is prompt, professional, personable and does a perfect job each and every time. I have been going to Pink and White Nails for over a year and have no intention of going anywhere else.
Beautiful place but HUGE lack of communication and consideration for waiting customers. I waited for almost an hour to be told that it would be another 45 minutes. Would not recommend.
I have been going here for 9 years the people are amazing super friendly. Very clean, prices reasonable. I highly recommend going here. Kelly and Tiffany are amazing!!
These are my girls in here, fast and friendly... Answer phone everytime i need to get my nails done...
They were very rough with my nails. I had gel on and the sanded it off with a grinder, then rushed to take the acetone off and scraped the rest of the polish off. My natural nails felt so soft and brittle after they handled my nails. I normally have very healthy natural nails. I was very upset. Not to mention the color I asked for was not what was put on my nails and it was just thickly put on hastily. I will not be going back.
Got a pedicure for my gala and had a great experience. However when it came to doing my nails this one lady could not file my nails correctly. After telling her that the nails look crooked she had the nerve to hand Me The File! I was in shocked!!!! What ever happened to the customer is always right? We had to have the guy to come over to finish what she was trying to rush through. All because she had another appointment and I was a walk in. Ive been going here for about 2 years and this was the last straw. 2 days later my nails look a mess!! Taking my money elsewhere.
My favorite nail and spa everyone is amazing and does such a excellent job!!!! Best customer service, great energy, music and prices are perfect, I love this place!!!! :)
Pink and white nails is by far the BEST nail salon I have ever been to. I have been going there since they opened (I believe 6 years now) moved away for two years and couldnt find anything that compared! Returned to pink n white as soon as I moved back to Charlotte. Friendly, great atmosphere, beautiful and clean and they do a wonderful job!!!
Had a great experience here this morning after walking out of another spa i had been using for a long time. I got what i ask for with no upselling and Jessica did a great job. I will def be back here.
It was my first time there. They were very professional I will be back again as a regular customer. Thanks to Kelly.
By far the best nail salon in CLT! Even compared to the salons Ive been to in Atlanta they provide much better quality for a fair price! I love their pedicures they last for at least a week longer than other places Ive tried and they offer a wide variety of gel colors and specialty nail services as well as brow waxes etc! The salon is clean and nice I have been a client for 6 years and dont plan on going anywhere else!
Great service! So glad they are open again.
Beautiful nails
I have been going to Pink and White for over six years and LOVE IT! Many of my friends and family also go there and we are all very happy. Everyone is friendly and they always treat us like family. I wont go anywhere else in Charlotte!
Great staff!! Lots of nail polish variety and a comfortable beautiful environment! Great prices!! Excellent service! Love this place
First time last week! Super nice and great service. Super impressed and will be back.
I got my toes done and they looked terrible I called and they told me I needed to contact the manufacturer and they couldn’t do anything about it . I’ve been a costumer since I was very young and they normally have had a wonderful experience. Recently they been pushy and they will not fix there mistakes ... my toes have chipped terrible like they were not completely dry to put to much polish on it look like it was leaking off my toe nail . I will not go to pink and white anymore and I wouldn’t recommend anyone going here .
I went there today after research nail salons in my area and I think this is it for me. The atmosphere is relaxing and the nail techs are very friendly. Did the pink and white powder gel and they turned out fabulous! I will be coming back for a fill in.
Very clean great quality very creative and experienced technicians the management is great to their customers and their employees
I so love this place... the staff is very friendly and that really do take pride in their work.. the atmosphere is so peaceful.... Ive seen many of their nail techs and each of them are great...
Dont go here. They put one price on their price charts and then charges you like $10 extra. Spent almost $40 on a fill in. I might as well have gotten a full set.
This is the best place to get your nails done. I love Jessica but anyone does a great job. I have gone unfortunately to other places when they are to busy. Learned my lesson make an appointment. Thank you❤
This salon is very professional. I usually make an appointment during the workday and they make every effort to get me out in a timely manner; and they do a great job as well. They are highly recommended in my book!
Love Kelly! She does the best job on my nails! I get the gel color done. And she is super sweet! Love this place!
In Charlotte for a couple weeks for training. Read reviews. Stopped by for a pedi & full set... it was a small wait however it was well worth it. I definitely recommend. My toes look amazing. I wish this place was in Durham!!
Ive been a customer since this location opened about 6-7 years ago. I adore them. My Nail tech is Kelly~ she is beyond amazing, as well as Brenda. Very friendly and calm relaxing atmosphere.
Terrible customer service! I decided I didnt like the color after they had polished 2 nails & the lady got an attitude because I wanted to change the color ! Wow!
I got a cute pedicure during my lunch break! Its clean and they know what theyre doing. I only had to sit under the fans 1 cycle before my nails were completely dry.Only con -- Color selection is limited.
Be careful. They charged me extra for putting 2 extra coats on my nails and said I took up their time. I was extremely polite and social during the service and when I caught her over charging me she was nasty and said I need to ask for the cost. Lynn is sneaking so watch out. (I really wanted Kelly who is awesome). @ Kelly....let us know if you leave this place.
Everything I asked them for they did I took out a pen& paper and asked him if he could do my nails like I drew it and he did! Red white & silver ombre 😘 as far as design and shape Im satisfied! He didnt charge extra for length 💕! Pics attached
Went to Pink and White Nails today. Wanted to do something nice for myself as well as my good friend. First of all, I didntd get the service I requested. When she told me I was wrong about what I requested, I offered to pay, she then told me that she didnt have the time to do it. When I asked her if she or anyone else could give me the service I requested, she then told me she did not know thow to do acrylic nails. The french manicure she gave me was subpar and I noticed that the clear coat she used was the exact same that you could get at the dollar store. Add to the shotty work she did, they spoke badly about customers with her coworker who was on her cell phone for all of 20 minutes while my friend waited for her to start on her. I will never go back there and I was so tempted to call my bank and cancel the charge but decided against it because 2 wrongs do not make a right. I could get a better manicure from Petco who does a better manicure on my 3 dogs.
Best nail salon, however the girls do a better job! Sorry guys. I have been to several in the area and they are by far the best.
Love it! Perfect place to go if u want to try to relax & get your services. Always pleasant. Atmosphere is calm & elegant and they serve wine or water with a pedicure
Its been hard for me to find a good nail salon but i really, really loved this place. ill definitely be back.
My husband has been working in the area for 3 years and every time I visited this was my go to for pampering. Now that I have moved here with my 8 month old I went back and they were great! The services were professional and efficient. To top it off the techs who were not with clients entertained my baby, and just an FYI.... My 8 month old loves them too!! For those who had a bad experience here must have just had a bad day, for a business they go above and beyond to please there clients. And even with a baby my services were not rushed and Im going to a wedding with gorgeous nails!
I’ve been here 2 times. The first time a pedi and I was satisfied. I figured I would go back to get a mani and pedi. This time I was absolutely disgusted at the quality and the attitude. My mani was painful and my nails were uneven and they would not fix them. On top of that 4 days later my nails were lifting and breaking. They charged me over 90 dollars to have bad quality. Never going again.
The check in process needs slot of work. Nail techs do great work. Brenda gives the best pedicures
The ladies are nice. However, there is one guy there that is a jerk. He is rude and does not know how to talk to customers. Every two seconds he kept getting up to help a different customer and there were others working on the shop that could have assist those customers walking in. I believe his name is Johnny but I am not sure. He blames everyone for his mistakes, does not take responsibility for his action and he always mess up on my nails. I will never ever go back to this place. I can see why they were able to take me as a walkin immediately. Because their customers service stinks and people are going elsewhere. Ultimately I just walked out. I will never go back.
I only go there for pedicures so I cant vouch for a mani. Kelly was recommended to me a few years ago and I have AlWAYS had a great pedicure. My only complaint is even with an appointment i have had to wait as long as 30 minutes which is not unusual.
I have been going to Pink & White Nails for over a year and i would not go anywhere else. Tiffany does my nails (p/w gel) and she does a great job. The entire staff is friendly, know you by name, and appreciate your business. Go now!!!
Walked in at 7:19. Told me they are not taking any more customers because they close at 7:30. Annoying. Not the first time this happened to me there. Not going back.
I have been to pink and white multiple times and my experience is never consistent. My most recent visit was one of the worst of them all. The guy who did my fill-in and pedicure RUSHED, and did a mediocre job on both. Although there were people waiting I don’t think it was fair that I didn’t get a fair experience because of that. He didn’t ask me guided questions along the way. I had to give multiple sets of instructions to not even be satisfied in the end. This will more than likely be my last visit.
My daughter and I have been coming here for years and they are always wonderfully kind to her since she has special needs.
Nice staff, great customer service & AWESOME WORK
Been going here for 14 years and will never go anywhere else!
Pink N White has become very ratchet since Kelly sold...I was a regular customer & would see David ( a long time ago) I would occasionally float in about every other month & everyone was okay once most of the old staff was gone I noticed the work was okay then I finally found someone I love & decided to keep a steady appointment flash forward to today they had a altercation so I Damn left called to rescheduled & let them know I was there for my appointment b/c of the messy shxx they had going on instead of saying Im sorry shes book would you like someone else whoever answered said no shes booked & damn near hung up ! (Customer service is usually okay if youre a regular they treat you like gold so Ive never had a problem)I would like to retract my statement Ken called to apologized & let me reschedule i really appreciate that made me feel like a valued customer.
First time here and I will definitely be back as a regular!
:. 4 days later gel is lifing on 4 fingers. Worst manicure Ive ever had, ever, and that says a lot. Not going back. No stars. Also still have the receipt where I was charged for special services If the special mean horrific and inadequate it was extra special.
I have been going to Pink & White Nails for years and I wouldnt go anywhere else. They always do a great job and Chloe is the best!
I like how there are clean and do a great job!
Amazing job doing my nails and reasonably priced, not the best service but everyone else seemed really nice so i would recommend.
I would just like to say kon does a wonderful job! As a new customer there I would highly recommend!
My first visit yesterday at Pink & White Nails will, unfortunately, be my last. During my pedicure, the technician was careless and rough. When she buffed my toenails, she buffed hard with a buffing block on my nails and also my toes. I have severe brush-type burn on my big toe. It hurts to bend my toe and also to have water on it. I am keeping ointment on it and hoping there is no infection. I dont understand how she could have been so careless. She was talking to the technician next to her and perhaps the conversation distracted her. Nevertheless, I immediately asked to leave and did not complete the pedicure. Too uncomfortable and no trust in her ability at that point.
First time for me there, good service and nice chairs, the lady did a good job and would definitely recommend this place and I will be back to see them soon
Nice atmosphere and they are very detailed and do not rush with nail care. The very best in Charlotte. (Hie- pronounced High) is my nail care specialist.
I went to pink and white nails on Saturday 3/2, I walked in sign my name no one greeted me. I sit there watching clients being waiting on for 30 mins, finally I went to mangerment and told them no one has greeted me and i have been sitting for 30 mins. They apologized and said it just be 5 to ten mins more. I graciously sit back down and waited 30 mins. Finally the staff started whispering and pointing. Then they finally walked over and said can u pick out your color. I said thats ok and walked out. I will not pay my money to a establishment and get treated any kind of way . so please be aware if u decide to go to this place.
Terrible money hungry rip offs!!! Never was told it would be EXTRA for my nails to be “regular length” I tried to look beyond the bad reviews when coming here but while doing my full set the young guy with glasses was so rough and rude and when I justified being wrongfully charged he didn’t care that he gave me no length warning as nail places should before cutting. Never again! They are money hungry.