Kevin reached out and offered to redo my nails at no charge. After a second go round, they looked great! Very much appreciate their customer service and integrity in addressing a client complaint. Would recommend now.###Sorry to say, my nails looked awful after an SNS manicure here. I kept trying to bring to the tech’s attention that they were uneven and wavy. It looked like there were lines in it! Very strange. He kept assuring me it would look even once he put the final coat on. As you can see, they don’t. The SNS is thicker in some parts than others and this was not smoothed out in the filing process.ETA: Manager Kevin was kind enough to reach out and offered to fix it for no additional charge so will update after.

I recently moved here and I wanted to find a new nail spot. I saw that this one was close and had decent reviews. The client pictures look great too. So I called to make an appointment. I got a full set/pedi. The man that did my pedi was great. However when I got to the full set I was so disappointed. I asked for and ombré and the technician looked confused. She had ombré nails and I said I wanted mine to look like hers. I should’ve just went to the person that did hers cause omg she restarted several times. Then got into an argument with another client while trying to work on my nails. My nails are so uneven and when I complained I was still told to pay. Never ever would I recommend this salon. At least the technician I went to. She had long blonde hair. I didn’t catch her name but I would reschedule if you get her. I hate to write such a terrible review because I believe in giving everyone chances. But this was highway robbery. I was bamboozled. Hoodwinked. Conned. Catfished. For 111$ I think I’ll just throw my money In The trash next time.

I loved it. Great job. Ill be back in a few weeks.

I got my brows and upper lip done about 5 weeks ago. My brows were red when the lady finished but I thought it was normal except no anti inflammatory serum was put on my brows or upper lip. I returned today, she offered to do my cheeks, I told her ok, but only a little bit. She went straight to the follicles on my cheek and half the wax was left on my face and 8 hours and four washes later still wont come off or heal. 2 stars because my lip and brows were done ok except the inflammation

Worst mani pedi experience EVER. Really! This is in no way am exeragation of what I experienced. There were little signs telling me to leave, but I didnt listen...i wish I had. First mani was meh...truly, uneven and not listened to about what I wanted, I ended up with flat/square nails then the pedicure...nail tech left me in tub to fill and walked away for long enough that the tub was overflowing onto the floor, and then seemed annoyed with ME when I brought it to the attention of anyone who would listen...ummm excuse me, but were you trying to flood the shop? Then nail tech was using sander with a blade on my feet and need up slicing my entire foot open across the the underside of my toes. I was seriously bleeding and she shrugged it off telling me to put my bleeding foot back into the warm bath...uh no, I dont think so, sweetie. Then she said since I didnt want to do that she would need to get either rubbing alcohol or bleach to disinfect my foot. I walked, ummm, I mean hobbled out (and yes, I did pay for the services as well as my co-pay at the ER afterward!). I will not return.

Kevin & Crystal did an amazing job! My nails and my toes are beautiful 😍

I love this place. The whole staff are pleasant and professional. And Kevin always does an amazing job on my nails. I’d recommend this place to everyone! 5⭐️

This salon is the best! Their cleanliness standards are clearly evident, and the staff members are very talented nail artists. Whether you are Interested in standard or special nail designs, this is your place.

Love this place!! Best eyelash extensions I ever had with all the other competitors (and trust me!! I know what qualities to look for) feels so light and super natural. The salon is we’ll kept and staff are extremely personal and tries to gives you the best service always!!! Two thumps up for Kevin & Helen!

I love my nail tech, David! Ive been going for over 1 year and he knows exactly what to do and what I like. The place is nicely decorated & clean. I make appt to avoid wait.

LCN Phishing - they said they do lcn so I schedule an appt but when I got there the guy said they havent done it for a year and they only do gel and powder...so why is it on their website and why did he himself set up my appt. I drove from Raleigh to Charlotte for nothing. Thanks 😠

Love kevin!! Did great on my nails. Everyone is super kind and they get things done as fast as possible!

The first time I’ve ever loved the way I had my nails done! First time here but I’ll definitely be back thank you Trang!

I normally go to another salon but they had closed long before the stay at home order . I’m very particular about my nails . Kevin took my daughter and I it was her birthday . He did my nails to perfection!!!!! I am very satisfied with the outcome ! Thanks I’ll definitely be back !

Kevin is simply fantastic. He is a talented tech who is patient and provides the best customer service. 5 star service!!

I have been a customer for many of years. I get my nails done by Kevin, hands down the best in town! I also get my waxing done by Brenda! She does an amazing job too! Over they years it had been nice getting to know the staff here! I recommend this shop to many of people and will continue to do so!!

If I could give 0/5 stars I would. I get my upper lip waxed regularly, but decided to try a new place. That was the worst experience I’ve ever had. Wax was put on my face so sloppily, and it lifted much of my skin. After, I still had wax on my face and nose and majority of the hair was not taken off. Never coming back again. Should not even have paid for the service.

Bonjour Nail Spa is my happy place! I searched many years for a nail spa that provided consistent high quality services and a professional and friendly atmosphere. From my first experience until now for two years I have received 5 star service! A wonderful group of people who have become like family. Michelle is my absolute favorite Nail Tech of all time. She is flexible with scheduling and pays attention to every detail to make sure my nails, toes and eyebrows are fabulous before I leave. She even inspects them when I return to make sure her work held up. The owners Kevin and Helen have created a spa like environment and have hired highly skilled staff. I have family members who come from as far as Maryland to get their services done here. Kevin does the most amazing lashes too! If you are tired of hitting and missing ...shop hopping, leaving unsatisfied then please try Bonjour Nail Spa on Providence Road! You wont be disappointed.

I cannot begin to say how much I love this salon. I have been going here for many years and have referred many family and friends. The service is top notch. Very professional and friendly staff and very clean atmosphere. I get my nails, pedi cures and lashes done here and they do a fantastic job every time. Kevin and his staff are the BEST in town in my opinion. I will continue to be a loyal, happy customer. If your looking for a clean, relaxing, friendly place to get your nails and lashes done this is the place. .

Ive been going here for over 4 years. Kevin and the staff area always professional and work hard to get me in and out quickly and looking great. Love this place

Love this place. The only place I will go.

I got a new set of acrylics with gel. The nail extension does not fit my actual nail and the acrylic does not fill my nails either (it looks like they have grown out but its only been 2 days and my nails never grow that fast). I wasnt happy with my nails for the price i paid. Apart from this the staff were extremely friendly. Overall i had a good experience but i dont think i would go back there to do my nails again.

Love the group of people working here. So accommodating and friendly! They do an amazing job each time I come and their prices are fair for the quality of service they deliver. Thumbs up!

A fantastic place. They did actually what I needed and I love the place itself. Beautiful inside and clean. Extremely satisfied.

Kevin and his staff are amazing. I have been going to Bonjour Spa for a few years now. Even had my bridal party here the day before my wedding. Staff welcomed all of us ladies and did an amazing job, helping to make my wedding perfect.

I went there to get my eyebrows done and the lady was very nice but I found it weird that when she was finished, she put antibiotic cream on my eyebrows?!? Now my eyebrows are itching and burning. I bet the wax was dirty. I feel gross and will never go there again. I even have a burn looking mark under one eyebrow.

Did a wonderful job on making it super beautiful and a Flawless shape! Coming into the salon its super comfortable and welcoming experience! I love the shape and design very amazing

Love my nails😍😍Thank you Kevin

I love this nail saloon coming for last 5 years Kevin does my nails excellent pink and white clean and modern

Im so happy and impressed with the technicians here! Wonderful lovely service! Very friendly and wonderful there are talented technicians here really giving me a nice exfoliation treatment!

Kevin is awesome. the service is great...the environment is relaxing. ..and my nails are always on point!

Definitely worth every penny. The service for the waxing was quick and nice. Didnt realize I would be this smooth.

Recommend the waxing service here. Tech waxing me did a fairly nice job. Body look so clean and feels amazing.

I have never given a Business any kind of review but this one I had to (0 stars if I could)!!! Horrible service! Worst nail job ever! I was rushed to pick and when asked to file nails to give a more natural-look, the lady made excuses blaming my nails and said that she couldnt do more.....I got the SNS dip! Dont waste your time and money!

Disappointing. I got SNS, 3 days after getting it one of my nails chipped. I called and they were going to fix it(GREAT!) but I never had time to stop in. The next week (A WEEK AFTER I GOT THEM DONE) the SNS is already separating from my nails, and not just one nail.. but multiple. I paid $45, definitely not worth it for it to BARELY last a week!!

I wish I knew her name. Her hair is died blonde and she’s in bottom left hand corner wearing blue and white in the work team photo....very rude. I will never go back. I should’ve just stood up and asked for someone else. What’s wrong with your attitude??? Treating people the way you do.... sad.

This place has been a favorite of my mom and I! Got acrylics for the first time today and Kevin was patient in answering all of my questions, everyone was really friendly and welcoming! This is the only nail place I will ever go to

The full set eyelash extensions I got here look amazing. Tech had some steady hands and did a fabulous job.

Waited soaking in pedicure chair for 30 minutes, water was now cold and toes shriveled up. No one spoke to me so I think they forgot I was there. Put on my shoes and left.

Kevin does a Fabulous job on eyelashes, my eyes have never look so good

Really great spa with great customer service

My services have always been top notch! Kevin does my SNS and Michelle usually does my pedicure. However, I trust any of the staff to do my Pedi and have entrusted their services whenever Kevin is not in to do my SNS.Their customer service is of the highest regard and highly recommend Bonjour!

Service was awesome and my pedicure lasted so long. The salon is well kept at all times.

Kevin is amazing ! And the girls are so sweet!

My Mom & I LOVES this place! Michelle is awesome and always does an amazing job! Have you had the milk n honey mani and pedi is amazing!!!!

Lovely and attentive. Fairly priced too

Amazing!!! I see Kevin for my manicure and eyelashe extensions!! He is awesome at what he does!! The place is clean and modern!!

I absolutely love this place, my pedicure was so relaxing, and the place was very comforting.

Great spa with good quality sna!

Clean and friendly. Tran, Kelly or Kevin are highly recommended!

Excellent service and pedicure!

Always a great, fast, friendly service!

Awesome place to be! Great atmosphere and awesome techs!

Worst experience. Ive been to a lot of salons but this was awful. (Had a mani/pedi)My pedicure was so roughmy feet feel like they were beat up. Im guaranteed an ingrown toe nail with how she trimmed my toes.My gel manicure was average but the problem was the lady kept yelling at me. Then after making me feel awful, I checked out and tipped them and she told me my tip wasnt enough. She made me so uncomfortable and honestly she shouldnt of received the 15% I gave her.I had the worse 2 ladies in there. Beware!Awful experience.the problem wasTg

Super professional! Every nail tech in the salon is great I am always very happy with my service when I leave!!!

Not coming back again, and I don’t recommend this place at all!!!!

Cindy is the best

Be careful !!!!! Do not chose the one had bad attitude and terrible services

Clean spa - uses plastic coverings on their foot tubs which is a definite plus! Friendly staff!

Great people and service!!!

They tried to upsell me on services that I didnt want or need. Very pushy. Unpleasant experience. Will not be back.

Worst nail job I have ever had, wont be back.Nails ends were rough and polish not painted from edge to edge.Guess she was in a hurry !!

The Women are Very rude ! They talk to you like you are there to service them

Michelle is the best!

Cindy is the best!!

Good place

Short em

I love to do my nails there. The owner is very friendly and attentive, the staff also.