Im a vendor who recently did work on the fire alarm here. I cant say enough about the friendly and helpful staff at Poplar Bridge. From the ladies in the leasing office to the maintenance man Dave, they were so accommodating. Also the residents of PB are kind and clearly they take a lot of pride in this beautiful property. Looking forward to my next job here!

A hidden gem, the building is older but well maintained by the excellent staff. Every time something came up the rental office got back to me promptly. The community is fantastic and the only issue I ever had was with the internet service provider (but Northstar Telecom did improve in the last year). Overall if youre looking for a great place to live look no further. I lived here for a little over two years and would continue if circumstances were different!

I live here and it is good for the most part. They only update appliances after one moves though. Quiet but outdated.

My wife and I moved in to Poplar Bridge with the intent on staying 3 years. Weve now lived here, 21 years! More than just a beautiful place to live, in an idyllic setting, we found a community of residents who considered Poplar Bridge, home. The care that is given to ensure top maintenance, and resident satisfaction, spills over from the office staff and maintenance engineers to the residents themselves. We also enjoy the convenience of the indoor pool. hot tub and sauna, as well as the full kitchen and wine bar social room. We also enjoy barbecuing on the beautiful, private patio, and appreciate the heated underground parking on cold, winter mornings!

I have lived here for well over a year and at first the service and rental office were fantastic, yet in the last few months the office staff has turned over multiple times and has become hostile to say the least. They are never in the office when the office hours are going on and you have to go to the office three or four times in a week just to find someone in the office. They have been so delinquent with these hours that multiple packages have had to be redelivered multiple times just to have someone in the office to accept them (as they wont let them leave them in the mail room or bring them to the apartments). To top everything off I went into the office today to inquire about multiple packages that had been confirmed delivered by UPS and I had to wait 45 minutes for someone to come back to the office from doing god knows what. I nicely asked her for my packages and told her I had been waiting a long time and this was the third day I had come and nobody was in the office (came at different times of day). She proceeded to tell me that she was busy trying to get a new tenant and that she didnt have time for me. I told her I was not leaving and that my packages had been redelivered three times at this and that I really needed them as that had important things in them I needed. She told me (without checking the package room) that I didnt have any packages (a lie as they were confirmed delivered and marked accepted by front office) and told me how rude I was that she was busy and could be bothered to help a paying tenant. Bad place to live, rude staff, and sub par fixes to problems. Plus I still have not gotten my packages and the building has mold in the vents that they refuse to fix.

I just want to put in writing that your people go the extra mile!Yesterday, Dave came to replace an oven light and he also fixed the oven door (even though I never mentioned it). And every time I see Dennis he is smiling, cheerful, and just makes my day better. I have always had positive interactions with Kathleen as well. She is very knowledgeable which means we get answers or resolutions quickly.I have a pretty stressful job, so these “little things” mean so much to me as a resident. Thank you for hiring such helpful and kind workers. Overall, our 2.5 years here have been smooth.

Wonderful staff and beautiful facility We have lived here for three months and every day feel so lucky.Thank you Poplar Bridge.

Clean and friendy knowledgeable staff. Slow on service request but professional

Can anybody tell me price range of the rooms

Great apartment. Excellent staff. Clean facilities. Overall 5/5.

This is the nicest apartment complex Ive ever had the pleasure of living in. The management is friendly and responsive. The facilities are kept fairly clean. Ive never heard my neighbors and my neighbors dont appear to have complained about me. I got lucky finding this place and Id recommend it.

When I visited, I was taken back at how lovely the grounds were kept! It was well lit as well as secure!

Current resident here - I live in a one-bedroom apartment with my boyfriend. We were initially really attracted to the big kitchen, living room, and bedroom and were pleased with the space in the apartment. We later found out that the majority of the residents are not college students (which we actually appreciate) and are really quiet. We have a screened in patio and are happy with the apartment itself. The manager and the caretakers are also really friendly and professional. There is a monthly potluck and jigsaw puzzle areas, along with a pool room and sauna--albeit only 4 ft deep pool. It is typically empty and a really relaxing swim. We also get our packages delivered to our apartment by the office staff, or they will hold them in the office, which is really nice.However, weve lived here for three months now and have encountered some issues that are really bringing down this rating. The first thing we noticed is that we were treated very differently between when we were applying and touring, and after we moved in. I hate to point a digital finger at an employee, but we have been treated as though we do not matter and what we say doesnt matter by Becky. She was very nice at the beginning, but now every time we step into the office, we feel as though we are bothering her based on her tone and attitude when talking with her. She has actually argued with my boyfriend in front of the manager and the manager had to step in and settle things. Also when we ask her for things (bee spray, refunding us for errors with the laundry machines), she has forgotten and weve had to ask again or ask others. There was an issue that I needed to ask 4 times for something from her and another person. Shes there to help out residents, and my boyfriend and I shouldnt feel as though we cant ask for help or feel that nothing will come out of us asking.Another thing is that we had a major problem with bees getting into our patio during the warm months, which made the patio completely unusable. We asked management to take care of it (given that one of us is allergic to bees and it was ridiculous to have a screened in patio with bees). They did all kinds of spraying, but the bees came back despite this. We definitely appreciate their initial efforts, but after a few weeks of it, we were told that itll get cold soon, so it wont be a problem anymore. This was no help considering there were still a few weeks left of warm weather and that ONE OF US IS ALLERGIC TO BEES. I have no doubt the bees will be back in the spring/summer and we will have to go through the cycle again.Also, leaf-blowing at 8 or 8:30 in the morning is really quite unnecessary.We really do love the apartment itself, its just an employee that is making the complex less enjoyable. As someone who works in a customer service setting, I am really appalled at Beckys behavior towards my boyfriend and myself, and wholeheartedly recommend some changes toward her professionalism and approach towards customers. I hope management reads this and implements some changes, as this review is trying to be as helpful as possible to both management and prospective residents.

This is the kind of place where tenants rights arent respected and the handyman just barges into your apartment without the legally required 24 hour notice. Landlords dont care about the law and will tell you no one else complains. CNN is always on the lobby television.

I love that pool and hot tub

Very nice people all Ive heard since I moved in is now nice it is here

This place is a blast 💥

Popular bridge has many visitors not like poplar bridge its quiet that I like.

Nice clean apartments

One of the best Apartments to live in, in Bloomington

I dont know

Beautiful apartments

Beautiful