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ICS, Inc. Austin IT Services Company
3019 Alvin Devane Blvd Suite #200, Austin, TX 78741, United States
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 ICS, Inc. Austin IT Services Company

Comments
Ve
Review №1

ICS is always very helpful when I call to place a service ticket or with general questions. Desiree is very pleasant & very responsive. Everyone at ICS has always been very good to me. I would definitely recommend ICS to other businesses! :)

Ta
Review №2

Chris Hudson with ICS was a huge help in solving the issue with our server. He was able to troubleshoot and locate the problem and get it corrected so that we could get back to working asap! Great customer service and clear communication skills as well.

Gr
Review №3

I have been nothing more than impressed every time Ive dealt with ICS, there friendly knowledgeable and always seem to meet my deadlines no matter how demanding they are. Seriously what other company can move an entire companys infrastructure in 24 hours Without any hiccups. I have used there IT services for a little over a year and a half now to handle all my IT infrastructure servers, routers, switches and all i can say is I highly recommend them for any of your IT needs.

Je
Review №4

Richard Johnson is unprofessional employee .So if anyone hasto deal with him you should think twice about doing business with him and this company.

A/
Review №5

Chris called immediately after service ticked was placed. Addressed all issues promptly, efficiently with a pleasant attitude. Thanks Chris!!

Er
Review №6

Quick Response time, very knowledgeable, friendly customer service & they get the job done!

Fe
Review №7

We are a brand new client of ICS and so far our experience has been nothing short of stellar. Support tickets entered are responded to immediately and their support staff are knowledgeable and efficient. If you are looking for a partnering company to handle your entire IT Network, then look no further than ICS!Felix Ware, PresidentCapitol Scientific, Inc.

Ti
Review №8

We just started using this company for our IT support. Theyve been amazing so far. Specifically, weve been having an issue with our email on and off for about 2 years, neither of the last two companies could figure out the problem, but these guys were able to idenify it and correct it in the first week. Were very happy with the service weve received and would recommend them to anyone.

Su
Review №9

Our company has been working with ICS for close to 3 years. There expertise is exceptional and we have trusted all of our IT systems from email to VPN to VoiP phones with ICS. They have made any transition easy and are very conscientious about getting the job done right! I have worked with Chris Hudson on several of our projects and he is always positive, knowledgeable, and determined to make us happy. He succeeds! We have worked with other managed IT companies in the past and ICS has been, by far, my best experience. It is so easy to make a service ticket and their follow up is very quick. You can follow up on the progress through their customer portal or just jump on the phone and give them a call. So simple! Im so glad we found them as they have made my life so much easier.

Ry
Review №10

ICS employs quality and knowledgeable technicians which will show in the work that they do. Recently a company I work for part time moved into a 20 year old building with wonky wiring - and not only did they complete the challenge they did it in less time than estimated. They got the phone system transferred and working as if it never left the previous building. I was truly impressed. I would feel confident having ICS work on any telecommunications systems in the future.

Je
Review №11

I was recently helped by Steven Roth of ISC and was very impressed with his professionalism and concern for customer service. I very much appreciated the time that he spent making sure my concerns were met and dealt with.

Sh
Review №12

I called Innovative Communication Systems (ICS) when I needed help with the Mitel phone system at the company I work for. I was extremely stressed because I wasnt sure what to do and didnt know what headache this would cause me. The staff at ICS were extremely helpful, patient and made the process quick and painless for me. The quality of work they do is wonderful and I would definitely recommend them to anyone. They made my job easier! Im very happy with the service I received.

L
Review №13

Everything went as expected, except that our computers were down for a little longer than we anticipated. Having said that, all the guys they sent out to our office were very courteous and they did a very good job of working around our operations and being patient with us.

Information
12 Photos
13 Comments
4.6 Rating
  • Address:3019 Alvin Devane Blvd Suite #200, Austin, TX 78741, United States
  • Site:https://ics-com.net/locations/austin-it-services/?y_source=1_MTYyOTU0NDItNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 512-253-4135
Categories
  • Computer support and services
  • Computer security service
  • Data recovery service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • Online appointments:Yes
  • On-site services:Yes
Highlights
  • Veteran-led:Yes
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