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TopMac IT Solutions
8650 Spicewood Springs Rd Ste 145-586, Austin, TX 78759, United States
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TopMac IT Solutions

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Al
Review №1

Gallico did a wonderful job getting our production company setup with an editing server. He was able to do the install in a timely manner and train us how to use it. Will be using him again in the future for sure.

A
Review №2

Gallico was so helpful and took the time to understand our issue. He first offered to help before billing, he was human and cared to help. That is missed in this industry and glad we ended up using his services. Hope the best for him this year!

St
Review №3

Eyal Gallico from TopMac has swooped in and saved the day for my small business for the second time this year. Back in March after moving out of our office due to the pandemic, I was unable to figure out how to allow my colleagues remote access to our server. I spent a miserable and hopeless week calling different IT specialists for help. Finally I found TopMac. Mr. Gallico helped to reconfigure our router settings and access was restored! This week when we had to replace our router and remote access stopped working, Mr. Gallico came to our rescue again. He was patient, kind and professional. I literally do not know what I would have done without him and am beyond grateful for his help!

Gu
Review №4

Highly recommend Gallico and his team. Beyond great expertise, they provide a personal touch which is often missing in this field of service. In my case they were able to quickly troubleshoot and solve a significant IT issue that had been compromising business results for over a week.

Da
Review №5

Have used IT guys before and it was, Maybe it is this. No, let me check this. Not with TopMac. Knew exactly everything. No fumbling, no guessing. Very knowledgeable. Fast and efficient.

Le
Review №6

Gallico of TopMac provides the personalized professional service I expect when engaging a specialist in any field. In my case, he exceeded those expectations. In addition to providing expert service, he also went above and beyond by helping me with a task in support of a local non-profit.

Al
Review №7

I used TopMac when my laptop stopped working. Gallico was able to replace my entire hard drive and get my laptop back to me within a few days. I was able to recover most of my data from my old hard drive with his help, which was awesome, since Im a student and I needed all of my homework. Thanks, Gallico, it was a fantastic service.

An
Review №8

Wonderful experience with this company. Very efficient and experienced! My husband and I were so happy to have found them for all our IT needs.

Pa
Review №9

Gallico was immediately responsive to my request for service and assisted me with the purchase of a new desktop computer and then traveled to my home in Spicewood to set it up for me and migrate all of my information from my retired computer. It was easy and painless, because Gallico is an impressive, seasoned expert. He is also extremely courteous and friendly (and dog friendly!). I was most impressed by how quickly he returned my calls and responded to my emails. You will not find a better, more customer service oriented computer technician. I highly, highly recommend him. I would actually give him six stars, but there were only five.

Cr
Review №10

I was struggling with an issue with my email for 6 months and Gallico. I was beyond frustrated and had no idea how to fix it. I wish I would have called Gallico sooner because he came on-site and fixed my email issue immediately. He took the time to thoroughly explain what the issue was and also discussed other ways I can improve my businesss data backup. His service is everything I would want for IT (friendly, timely, knowledgeable) and his company is officially my go-to for all things IT related!! Im so grateful you fixed my email so I could get back to business! Thank you!!!

Am
Review №11

Gallico is professional, prompt and has the best interests of my business in mind. I have received IT support from TopMac on more than one occasion and have been happy every single time. TopMac has helped various members of our team and our clients, and I would not hesitate to recommend him for any small business owner or individual. TopMacs services for small business are affordable, and you can rest assured that you will only pay for what you need. You expect honesty and integrity, and no doubt that is what you get with TopMac.

Ka
Review №12

One day you will click to open a program and get a message that some special named part of that program is missing and your heart sinks. A virus has you. Dont panic. Call Gallico. He did all he could. He then directed to me to find my initial paperwork from buying my new computer 10 months ago. (If you dont know where this is, find it this weekend so you are prepared). Then he sent me the steps and the special link to completely reload my Microsoft Office 2016. I held my breath at the end of the loading, so hoping that all my years of folders and emails would all come back. AND they did. Gallico is THE BEST!!

Fr
Review №13

Gallico with TopMac is hands down the BEST IT support I have ever worked with. He is extremely skilled in his trade, professional, thorough, and responsive to requests. Our office is able to run more efficiently now thanks to his expertise. When possible, Gallico attempts to provide an immediate solution over the phone or by remotely logging into our system. If he needs to come into the office, it is easy to schedule an appointment with him that fits our availability. You will not find a better person to trust your technology with in all of Austin.

Mi
Review №14

I have used Gallico on several occasions and have always been pleased. He is prompt, knowledgeable and respectful. I would definitely recommend TopMac for computer support.

Av
Review №15

One of the best Mac techs that Ive encountered. Gallico was able to break down the problem with my laptop to terms that I could actually understand, and gave me a few options to resolve it. The guys knows what hes doing and charges very reasonable rates, even on the lower end, compared to others.Highly recommended and would definitely hire him again.

La
Review №16

Gallico is great! Very knowledgeable and very professional. Highly recommend.

Mi
Review №17

I just transitioned to TopMac IT for my accounting office and they made it smooth and easy.

Je
Review №18

Gallico is a fantastic IT professional. I have know Gallico since he started his business and have seen him continue to grow. He runs our Network for us at T-WERX Coworking. I highly recommend him for your business.

It
Review №19

TopMac / Gallico came to our office and worked diligently in cleaning our computers from viruses and malware, he installed protection to our best interest and all at a very affordable price for our small business. Thank you Gallico, you are Trained, Experienced, Qualified and it is a great relief to have you on our team of professional business support

No
Review №20

Gallico was very helpful and gave me so much useful information about my MacBook Pro that he repaired for me. He went out of his way to make sure that the new logic board he installed into my computer (2012 MacBook Pro 13) was working properly. He even took the time to switch the working mic out from my old logic board to replace the broken one on my new logic board. Thanks so much 👍👍👍

Er
Review №21

Gallico and TopMac are TopNotch! I have struggled to find a reliable IT person to help with my office needs and found TopMac to be thorough, quick to respond and creative with finding affordable solutions for my needs.

Ni
Review №22

I recently hired Eyal to build a new backup system for me. He took the time to very clearly understand my needs and he provided strategic and specific details of how to accomplish my goals for a large scale file backup system. He quickly and efficiently oversaw the build out of my system and installed it in my home. Eyal carefully explained how to maintain and manage the system all while assuring me hed be available for support as needed. SOOO happy to have found Eyal!!

Mi
Review №23

Cares about his clients IT needs! The service is impeccable and would refer Gallico/TopMac to everyone!

Zi
Review №24

Eyal Gallico was awesome in helping me update my POS and Office networking systems with components that are 10 years old! He was very thorough in the planning phase to ensure all products were ordered, systems back-up, etc. During the installation phase, Gallico was diligent and paid attention to every little detail. He continued to follow-up and trouble shoot issues as they came up. Gallico provided top-notch planning, installation and support at reasonable price. I am over the top happy with my systems and with Gallico

Ph
Review №25

Im a busy guy with 2 kids and a MacBook Air. My daughter, who claims to love me, accidentally knocked a massive glass of water over and turned my little Mac into a fish tank. Great.So I call Gallico over at TopMac to see if it could be saved. He picks up the computer, dismantled the laptop, drys and cleans the parts, sends me photos of the deconstructed system (so cool!), runs hardware tests, puts everything back together and runs several OS stress tests. I have no idea how he kept up with all the little screws.The motherboard was damaged, bummer. But Gallico gave me options on replacing the motherboard and even salvaging the parts for use in a different machine. Ram, external hard drive from the SSD, etc.My daughter bested the system but Gallico was awesome! He was so easy to work with, helped me understand my options, and even gave me some inventive alternatives beyond just scrapping the system.It was a great experience and top notch service! Id recommend him to anyone with computer issues. If youre having trouble, give him a call.

Be
Review №26

Amazing services. I would use again.

Information
53 Photos
26 Comments
5 Rating
  • Address:8650 Spicewood Springs Rd Ste 145-586, Austin, TX 78759, United States
  • Site:https://topmac.guru/
  • Phone:+1 512-827-8532
Categories
  • Computer consultant
  • Business networking company
  • Computer support and services
  • Computer security service
  • Computer service
Working hours
  • Monday:9am–6:30pm
  • Tuesday:9am–6:30pm
  • Wednesday:9am–6:30pm
  • Thursday:9am–6:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–6:30pm
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