I would like to thank the staff at Belterra Springs for their high level of professionalism and great customer service.Sincerely,E.Thompson
I absolutely LOVE my apartment! It is one of the nicest places Ive ever lived, and I am really excited about all the development in Belterra Village nearby! (Cmon HEB!)The office staff has been nothing but totally professional, caring, and available for any of my questions &/or emails. I had an issue with my hot water, and they solved it immediately.Love this small, homey apartment complex!
I love living at Belterra Springs Apartments. One of my favorite amenities here is the valet trash pick up, sounds like a small thing, but I really like it. There is a dog park, covered parking, a garage if you want, and a very well kept clubhouse and movie theatre! The pool is always sparkling, always clean, and there are two huge grills if you want to bbq. I really like the fact the complex is small and there are bike and bike trails adjacent to the apartments. The ladies in the office are extremely helpful with any problem no matter how trivial it seems. The maintenance guys are friendly and attentive. They handle even the worst of problems with a smile! If you’re looking for a new home you should consider Belterra Springs, just west of weird at the gateway to the hill country.
This was the worst choice I’ve ever made in selecting an apartment. For starters the rates are higher than the normal apartment complex. There’s a huge sign on the front gate saying “don’t drink the water”. My wife’s divorce attorney had a field day with that. Claiming I lived in a delapidated complex where you can’t even drink the water. They put in clauses and stipulations to make you pay more money at the time your lease is up. They won’t call and tell you this until it’s about 7 days before you’re lease is up. Forcing you to pay an additional two months rent. Amd the rent is subject to there approval. Which means they will jack it up a couple of hundred dollars. The people that work at the office don’t have an ounce of concern about you. I had amazon packages that were supposed to come directly to me. Instead they stayed in the office up front. Not once did they drop a note, email or phone call to tell me that packages have arrived. I do not recommend anyone rent an apartment in this complex. Hopefully the new apartments that are being built will have better customer service considering the price we pay for the rent. If I could give no stars I would.
My boyfriend since day 1 asked for a quiet apartment, so they gave me a apartment in the back. I now have have the loudest apartment due to construction, 10 months ago the leasing office knew they were fixing to go under construction. Yet, they kept me out of the loop, and by my surprise i have 24_7 noise. I cant take a shower, wash my clothes, or even sleep without interuptions of the construction workers. Its been almost the whole time of living here. Now, we cant deal with it anymore, were moving! So we wont even get to enjoy any of this. Way to overpriced, leasing ladies (arent very nice), and now were moving, they are trying to say we owe more than they told us. Lucky us, we keep everything and we have paperwork to back us up. Please look more into the construction if you really choose to still want to live here.
Great location - but do not get where the luxury living comes in. Was hoping to rent but the rates are outrageous and the grounds are a dump.
Love the location and office staff. Schools are good.
A wonderful apartment community in an awesome school district!