Amazing apartment complex, beautiful amenities, well kept and maintained.Carly the leasing manager has been nothing but amazing since moving in! She is always helpful and answers any questions you could possibly have, a true professional in her career. Coming from an apartment complex where the staff dismissed the needs of residents, this is a breath of fresh air. Hanover and the staff are truly a gem of an apartment complex in the Buckhead area!
I was impressed greatly! Fantastic amenities, facilities, and just the area in general. I was truly blown away. I spoke with Carly and she was a fantastic help and made my experience one of a kind. I would recommend this to any friend looking for a place in Buckhead!
Wow! What an amazing place!! I’m browsing for a new apartment and Caleb helped me out! He was super nice, kind and extremely helpful!! Caleb really talked us through the process and made the whole decision of moving a breeze! 10/10 would recommend asking for Caleb!
The leasing agent Caleb is an absolute doll. I came in to tour apartments with my significant other and Caleb made sure all our needs were tended too. He was so sweet showing us around multiple different units and all the amenities around the property. Thank you Caleb for being so amazing and making our apartment search less stressful.
Over this past weekend, I toured Hanover Buckhead Village and my tour was ABSOLUTELY PERFECT! The building is stunning! The staff was very friendly and my tour, OJ, who is now my leasing consultant, was amazing! I took my parents along with me and they want the best for me so, they tend to ask lots of questions. OJ was very patient and helpful with all the questions and concerns we had; he made me feel very comfortable and at home. I am so excited to hopefully make Hanover my future home. Definitely recommend!
Only giving 4 stars because you need an appointment to view a place. But Precious at the front desk was very polite ; professional and gave me enough needed information for me to pass along to my daughter that is looking for a place. Building was clean and I love that the first face you see is a smiling one when you walk in. Was a warm welcome and very upscale. Hopefully my daughter will love this place so I will feel comfortable when she ways away. Thank you again Precious. Truly one of the most professional people I have encounter thus far while searching for a place
Caleb Shearer is the best! He’s so helpful and professional. I found peace because of him
Beautiful property! I just wanted to do a quick review and say I would give this community a 10 star rating if I could. The apartments are modern, amazing amenities, wonderful staff and close to a lot of attractions. What more could you ask for! Thank you Hanover and Carly!
Do not live here on the outside units (building not facing the pool). Misfits the bar constantly plays extremely loud music on weekdays. Dont bother calling in a noise complaint either because it does absolutely nothing. Its a Sunday and they are having an outdoor “festival” till 1am…The amenities are okay but the fact you are forced to pay a fee every month for them is ridiculous. The parking garage is terrible. People constantly speed through it and block the entrance gates and there is no guest parking. Weekends are filled with loud cheap cars revving their engines at 3am. When I first moved in my neighboring unit would throw parties from 1am to 7pm on weekdays and management did NOTHING about it despite making complaint after complaint. This apartment highrise is a scam for the price of rent and the parking fee and the amenities fee. The only thing positive about this place is the staff of the front desk.
Carly was amazing! She listened to my “must haves” in apartment living and was very professional. Beautiful property and kind staff. I highly recommend!
Khaila took me on a tour of the apartment and she was amazing! She was very professional and personable. Although I did not lease an apartment here based off my experience I know this is going to be a great community that will certainly take care of their residents.
Moved to Atlanta from Nevada and wanted something with the city feel. Snagged a 18th floor 1 bedroom with a city view and I love it. The pool is on the 8th floor which is pretty awesome and thr manager and staff are amazing and beautiful. Happy to be here for the next year!
Thank you Precious for all your help. You have set the bar high while currently looking for a place!! This is the second place I came to about information regarding a place, and moving forward I will take nothing less when visiting a property. Stellar customer service; very knowledgeable; energy is great and most importantly I would want to live somewhere knowing I have someone like precious there with her willingness to help. Once again thank you ! Beautiful property.
Such a great place. Caleb was great help to us in finding an apartment that fit our needs.
OJ was amazing! He was knowledgeable, patient, kind & transparent. He knew about the structure, design choices, and floor plans of the building. The energy and vibe was was great at the Hanover. Over all, this place is beautiful from the lobby area with a 24 hour concierge, amenities, and apartment finishes. This is definitely the way to go if you’re looking to live in the Buckhead area.
I love Hanover Buckhead Village. The Building is in such a great location. What really sets them apart is their service. OJ has been incredibly helpful and extremely responsive. Shopping for an apartment can be tedious so its great when you find a leasing agent that is efficient and genuinely cares! Cant wait to make the Hanover my home.
I’m about efficiency and kindness! They have more than enough! the staff is definitely unforgettable. Everything was totally seamless🥳
Really nice place and the staff was very nice. I liked it a lot. Had a great tour and definitely would recommend checking them out!
Love Caleb shearer! Such a great employee and an even better person
I just renewed my lease! I have been a resident since the property opened and have thoroughly enjoyed my apartment and experience living here. If you’re looking for luxury in apartment in Buckhead you have to check out Hanover!
I toured this property recently with Caleb and had a great experience!
OJ gave me an amazing tour yesterday of the property. He gave me excellent insight on signing my lease with Hanover in the future. Him as well as everyone else was very professional from attire to interaction and knowledge of the property. Everything was in the best condition and exceeded my expectations.
Caleb is awesome! Very knowledgeable, friendly, and personable!
Great service and kind staff, especially from the leasing agent Caleb!
Very professional staff here, property is beautiful! Carly was so helpful and kind.
This review is focused around the properties guest parking. When you pull into the garage there are several Future Resident spots used for those who are taking tours. After the office closes around 6:30pm they open up to any guest to use. This may sound great, however, there are only around 8 spots. These are usually always taken! If you try and park their before 6:30pm, you will get booted pretty quickly. The only other option for guests is to pay for the retail parking that costs $20. The retail parking is also gated and is NEVER even close to full.Hanover really needs to look into validating parking for guests of Hanover residents who park in the retail parking area. The concierge is open 24/7 so there would not be an issue getting a ticket validated before a guest leaves. The Gentry apartment across the street validates parking in their garage and it seems to be owned by the same parking garage company.If you are looking to lease here and have frequent visitors (i.e. a significant other or a family member), I would consider looking elsewhere that has some sort of structure around guest parking/visitors. Hanover really needs to look into addressing this.
Oj was very helpful on the tour he knows everything about the community and answered all of my questions. Really nice apartments i love the finishes and views in the 2 bedrooms. I would highly recommend!
Toured with OJ about 2 weeks ago, & i would like to say that he was the most pleasant & informative agent I’ve toured with thus far! He’s AMAZING, & he represented the community well! I plan on signing a lease ASAP!
I’ve lived at Hanover Buckhead Village for a few months now and have had ZERO complaints. Everything and everyone has been great. The property is always clean and well maintained.The leasing process was a breeze with Caleb. He kept me informed every step of the way, and made sure the transition from my old apartment to HBV was seamless. He was even able to provide me with detailed floor plans of the layouts I was interested in, which is surprisingly uncommon at most apartment communities.Daily life at HBV has not disappointed either. The floor to ceiling windows in my apartment provide great natural light throughout. The finishes in the apartment are on point as well between the stainless appliances and quartz counters in the kitchen to the marble floors in the bath.The gym is well equipped, and can give a fantastic workout without even leaving the building. Just about anyone should be able to get a good workout there regardless of your style (except for power lifters, no barbell... however, there is a Smith machine for the rest of us!) All of the equipment works well and is intact. I mention this since I have toured and lived at places in the past where equipment was missing, broken or just in generally bad shape. This is not the case here!All of the staff here is awesome. They will go out of their way to fix any issues and make you feel welcome. Definitely want to give a big shoutout to the concierge staff here at HBV! Rastko, Eli and the rest of the concierge staff are all genuinely nice and interesting people. They take great care of the building and the residents. I get a weekly food delivery from Factor75, and they make sure that I’m aware when it gets delivered. It’s hard to argue with getting greeted by name when you walk in the building. These folks definitely make living here even better.My absolute favorite part about living here is the sunsets.... I legitimately look forward to knowing that when I get home, I’ll be able to sit on my balcony and just relax by watching the sunset every day. Between this, the great staff, apartment and amenities, it’s like being on vacation!
Moving from out of town, i would like to thank Ms. Joia for her help. She was very knowledgeable about the area, very nice as well. Definitely Looking forward to making this move.
My tour with Joia was very genuine. She answered all my questions, we had a great conversation, shes profession and knowledgeable. The energy and stuff were super friendly. They provided water and snacks. Everyone greeted me when I arrived and in the halls! Thank You for a great experience Joia and Hanover Village !!
Beautiful property and love the location and amenities. OJ did an amazing job on the tour.. Nothing available for my time frame though
OJ was super nice and answered all of my questions on tour looking at a couple different options but Hanover is high on my list. Seem like the most secure build in the area.
I recently called in for some info and talked to Joia. She helped bring some clarity to my concerns about noise in the area. I’m moving from out of state so I haven’t scheduled a tour yet. If the in person service is as good as Hanover’s phone service, I can’t wait to book my flight!
I called in for information to schedule a tour. Ms. Joia was very thorough with her knowledge in regards to the amenities and the building. Thank you for your great service!
OJ exceeded my expectations and answered every question with knowledge and professionalism. Beautiful property!
Hanover is a really nice property, OJ took me on the tour and he did a great job. Most professional tour I went on this time around, highly recommend.
Beautiful community the building itself is very eye catching from the street and the interiors are even better, Oj and the entire leasing team are really professional definitely one of my top choices.
OJ gave me an amazing tour yesterday of the property. He gave me excellent insight on signing my lease with Hanover in the future.
I have lived at Hanover Buckhead Village for two years now. While this property is extremely beautiful and has great amenities, the amazing staff and customer service are the reasons why I have renewed my lease again.Eli, our concierge, is PHENOMENAL!! He greets every single resident and guest with a smile each and every day. Eli is always professional, and always ready and willing to assist residents with whatever they need. In addition, if I have questions about general things happening in the area (restaurants, events, etc.), Eli is very knowledgeable and usually always has the answer or makes great recommendations. What I love most is that Eli shows a genuine interest in getting to know each resident, and making them feel at home. If he senses that my day is not going well, he always does something to try and make it a little bit better.Thank you to Eli and all of the amazing staff at Hanover Buckhead Village that make it a great place to live!
Joia was so amazing! Super sweet and knowledgable. 10/10 experience. Just turned in my application!
One of the nicest communities I’ve looked at recently, Toured with Oj and he represents the the community well, very informative and personable.
One of the nicest properties in buckhead area, Oj was kind and informative during the entire touring process not moving until next year but this community is first on my list.
I can’t speak highly enough about HBV. I moved in almost two years ago and it’s my favorite place I’ve ever lived (I’ve lived in both luxury apartments and condos previously). The building is gorgeous...the amenities are top notch. I use the business center and the pool area (which is like a resort) often. I love my apartment. I have no idea what another reviewer was talking about regarding the workmanship...I’ve never had any issue. Everything looks/functions great. You can tell they really paid attention to the details...from the gooseneck faucet in the kitchen to having wood floors even in the bedrooms. I especially love my all glass door shower. My bathroom reminds me of one you’d get in a nice hotel.The apartments aren’t the largest...and they are definitely pricey (I pay around $2,800 for an 850 square foot 1 bedroom). But I care more about quality than I do quantity. Simply put, this building has THE BEST location in Buckhead, period. Our view is phenomenal (see attached photo). That’s the view I have from everywhere I am in my apartment...while I’m washing dishes, as I’m sitting in bed or on my living room couch. I almost feel sorry for the people spending $2 million + for the condos across the street from us as their views can’t compare. It’s not just the fact that you can see the downtown skyline (there are many places that offer that view). It’s where our building is placed...at the perfect location right where Roswell Rd and Peachtree split. As such, we never have to worry about new developments blocking our views. What makes our view so amazing is that you look out over our resort-like pool, then over the Shops of Buckhead, with the downtown skyline in the background. It’s perfection. I never tire of looking out my window.The staff here is fantastic, too. Especially the concierge team. Eli, the head concierge, is a true gem. I don’t know what I would do without him. Rastko is awesome, too. It makes such a difference to always come home to a smiling face...to someone who is always willing to assist you in any way you may need. As a woman, it makes me feel very safe and taken care of. Just last week I had to have a handyman from an app come install something in my apartment at night. Jody (the concierge on duty) knew about the situation and called me every 15 minutes on the dot while the guy was here to make sure that I was okay. They all always go above and beyond....they are lifesavers on a regular basis!The only down side I can think of is the parking. It is a challenge with the traffic and dealing with parking needs of the other businesses in the building. BUT I would much rather deal with that and have multiple restaurants I can walk to. It’s part of big city living. It’s not ideal, but the pros most definitely outweigh the cons. Both Iberian Pig and Cafe Posh have turned into my “Cheers”...another huge plus of living here (as I love both restaurants food/drink offerings).Bottom line...there is nowhere else I would rather live. I’m so glad HBV was built!
The team at HBV made the process of selecting and coordinate moving virtually from Calif due to lock downs completely effortless. Eli and the concierge staff made the process of moving in and getting settled seamless, especially with delay of getting to Atlanta. This level of service reinforced my decision to move to HBV.
Can I just say that the leasing agent I toured with, Joia Burroughs, was just that - a true joy! She was professional, friendly, knowledgeable and just down right nice! LOL. Ive been on PLENTY of apartment tours, but Joia definitely outdid them all! Not only is the property AMAZINGLY BEAUTIFUL, but I loved being able to look at the various design books to show me what each apartments flooring, cabinetry and granite countertops would look like according to various floorplans. Id already fallen in love with the Black Knight and Bianco designs and to my great surprise, the apartment Ive chosen will come in the Bianco design!So, if youre thinking of touring Hanover Buckhead Village, ask for Joia by name to tour with - you will NOT be disappointed.P.S. - Thanks for the room temperature Fiji, Joia - I hate cold water! See you in September.
To whom it may concern:With this review, I would hereby like to compliment one of your employees, Joia Burroughs, leasing consultant, for the excellent service she provided during a recent apartment tour with my boyfriend and I.Joia Burroughs’s professionalism and enthusiasm during our tour was exceptional. Her attention to detail, great communication skills, and ready smile made our touring experience at Hanover Buckhead Village Apartments even better than I expected. Joia is an asset to Hanover and is part of the reason why I look forward to leasing in the future.This type of professionalism and commitment to the highest level of customer satisfaction has to be acknowledged.Sincerely,Breea Gillette
The level of professionalism is outstanding.Eli’s service is a great. He is a person whom I love interacting with every chance I get. I’ve never seen anyone uphold the rules so well. I’m happy to have someone like him around.
Recently toured with Joia and she was very informative and really helped you in making my final leasing decision. I plan to lease soon.
Kelley was so helpful during my leasing and move-in process- so grateful for her experience and help!
I recently toured Hanover Buckhead Village and I was blown away not only by the beautiful property but by the level of service provided by Eli at the Concierge Desk. Im not too familiar with the Buckhead area and when arriving for my tour, got a little lost trying to find the building. I called in and rather than getting a call center (as I have at so many other properties) or a warm body unfamiliar with the surrounding area, I got Eli. Sensing I was confused and lost, he offered to literally meet me outside (and down the road) where fortunately I was only one correct turn from being where I needed to be. Eli later met me at the parking garage door to ensure I had found the future resident parking and then offered me water (room temp OR chilled, WHO DOES THAT?!) As expected the apartments were beautiful with stainless steel appliances, hardwood flooring throughout and amazing city views. My move is still many months away but my experiences, specifically with Eli, puts Hanover at the top of my list!
Beautiful community. Great location. I highly suggest you visit property prior to applying. I could tell I was not welcome, didn’t get the best vibes.
I’m actually excited to write this review. I visited and toured the Hanover yesterday with my friend. We were warmly welcomed by the concierge Eli who asked once we walked in how we were doing, let him know that we were touring, and automatically asked us if we wanted cold or room temperature water. It gave a true luxury feel and not the facade most apartments in ATL give.We had a beautiful agent Joia who was extremely friendly, bubbly, informative, and entertaining. She understood both my friend and I’s needs and made us feel extremely comfortable and was able to answer all of our questions. This was my second experience touring an apartment while I was in town and it was the best experience yet.My friend and I also witnessed a guest come in and ask for someone who lived there. He wanted to go upstairs to see a relative but because of how the Hanover is set up there’s keyfob access into everything and guests cannot go upstairs without the concierge calling the resident to confirm. That made me feel even more safe. Being in the city I have heard can be crazy but the Hanover security and how they overall run things seemed extremely safe, including the parking. You even have the option for private garages.I gave a 4.5 only because there wasn’t many units available with my floor plan I wanted. Also I want all floor to ceilings windows and other knickpicky things style wise and we weren’t able to tour those floor plans because of lack of availability, but this is a great thing. The tour was 10/10, location 10/10, everything just well put together and organized. Everyone was so sweet and welcoming.
When my boyfriend and I moved to Atlanta a little over a year ago we fell in love the with location and amenities that the Hanover has to offer. During our year living here the Hanover and all the staff have exceeded all of our expectations. Eli and Rastko and the concierge staff always go above and beyond to make sure everything is taken care of and are so attentive and responsive. They are the best for everything from apartment inquiries to Atlanta recommendations and always pay attention to detail to follow up and make everything is taken care of.The building is clean and well maintained and the other residents have been so friendly and respectful. We have loved calling the Hanover our home and look forward to another year!
Lived here for sometime and it was an amazing experience. The management staff is attentive and professional. The lead Conceirge Eli is well versed in Atlanta history and upcoming events. He never hesitates to go above and beyond for his residents. You will not regret leasing at Hanover Buckhead Village. They are truly like my family.
Hanover Buckhead Village has been phenomenal! It was such a easy process, moving here out of state. The virtual tour and staff were great with accompanying all necessary information. After finally moving in... it has been nothing but paradise. The pool, gym, and general location has been fantastic. However, the biggest and most important piece of all of this has to be the staff. They have truly went above and beyond throughout the whole rental process, maintenance upkeep, and friendly neighbors. All in all, great place with even better people.
Caleb was my leasing professional consult great guy good personality he sold me off his smile even tho he had a mask... and Eli cant say enough about this guy his awesome make sure everything runs smooths at front desk and guest. And Diane shes amazing manager on hows shes handle her business with guest and residents she a great fit for the company
I moved to Atlanta without being able to see the apartments or meet any members of the staff in person and was a little worried about it. Ive been at Hanover Buckhead for about a month now and this is the best managed building I have lived in terms of service. Ive lived in very nice managed buildings across several cities and have seen what medicore looks like, but this group goes above and beyond to cater to residents and create a comfortable experience. Eli and others on the Hanover team have done everything from bringing me my packages when I wasnt feeling well to helping me move boxes and furniture out of my apartment - they really do care about residents and its been a great experience because of that. Needless to say Im happy I live here and would recommend the building to anyone who is looking in the area.
I have just recently resigned my lease at Hanover Buckhead Village, and couldn’t be happier about my decision. The customer service has always been top notch thanks to the amazing staff. We have awesome Concierge’s too, Eli especially! He is always going out of his way to help! Thank you HBV staff for making me feel at home.
Hanover is the epitome of class and convenience. I have enjoyed calling to home for the last 8 months. Definitely a top place to live in Atlanta.
You are very lucky to have Eli as an employee. He always goes above and beyond for both his co-workers and the residents. Hell bring food or other goods to people in the building both on his own time and dime. His constant professionalism is something everyone should strive for in their own line of work.
Hanover Buckhead Village is a great place to live! The amenities are extremely nice and it is in a great location. Everyone at the front desk is extremely nice, especially Eli and Rastko. They always take the time to talk to you when you walk in/out of the building and really take the time to get to know the residents (and the pets!). Eli always asks how your day is going when he sees you and is always there for suggestions on new places to eat or things to do.
We were visiting friends in the community and were thrilled to see Eli Zandman who we used to know at the Ritz-Carlton when we stayed there years back. He was always our favorite concierge at the Ritz and we were so disappointed when we found out he left. If we could talk him into moving Miami to work for my husband‘s company we would do it in a second! It was such a nice weekend seeing old friends! The community is beautiful and feels like a luxury hotel!
Nice building and amenities. The concierge are respectful and attentive. Roscoe and Eli specifically go above and beyond consistently to ensure residents have a good experience. Whether it’s calling to let you know about a package, opening the doors, getting a bottle of water, or anything in between, they have your back.
Great location and the property is beautiful, but the best feature is the Concierge team led by Concierge Manager Eli. I was trying to find my way to Artisan Beaute (seemingly in the same building) but had lost my way. Seeing me lost and confused, Eli was kind enough to approach me and confirm I had correctly parked (I hadnt) and made sure that I found my way to my appointment. Im not currently in need of an apartment but the level of service, concern, and genuine interest definitely will make me recommend Hanover to any friends in need!
My experience has been great so far. The staff are incredibly nice and helpful. Specifically Eli, he is always going above and beyond for the residents. You can tell he tries his best to assist everyone he can even in circumstances out of his control.
Great community to live in, great rooftop pool, amazing concierge service, great location by the Buckhead bars. I really like the floor to ceiling windows best.
Hanover Buckhead Village has been one of the best apartment complexes I have stayed in since moving to Atlanta. The staff from the concierge to the front office, have been responsive, caring and competent at all times. I truly recommend this apartment.
Great location & amazing amenities. But its really the concierge, Eli that makes the property top notch! His great service and attention to detail are unparalleled in Atlantas high-end rental communities.
Gorgeous building and awesome staff! I was greeted and shown around by Caleb who was very knowledgeable and made me feel so at home. 5 out of 5 would recommend!
Love the Hanover and love the employees! Especially Eli! He is always so friendly and accommodating. Always pleasant taking my dog out in the morning and getting to say hi to Eli!
Caleb was courteous, professional, and knowledgeable.
Moving during the height of Covid has been no easy task, especially with the struggles of working from home. However the staff at Hanover has been absolutely amazing in terms of accommodations. Especially Eli who has been so helpful with amenity reservations and just going above and beyond to make sure my boyfriend and I are well taken care. This extra care has been such a relief in navigating these tough times and we could not be more greatful! The building is always well maintained and spotless thanks to the rest of the amazing staff, I have had an incredible experience living in Hanover thus far.
Hanover delivers a 5-star living experience.Anytime I need help with anything Eli responds immediately with a very positive attitude.If you are in the area stop by and give Eli a high 5. He deserves it.
HBV has a great staff but my favorite part of going there is to be greeted by Eli the concierge! He gives warm welcomes, he’s well mannered and respectful. There’s never a dull moment with him, I love it there!
Hanover Buckhead Village may not be the newest building in Buckhead anymore, but its still the best, due in large part to the amazing staff, like Eli the Concierge. Eli is 100% reliable - if he says he is going to do something, you can forget about it, because you know it will be done and done well. He frequently goes above and beyond what is expected, because he tasks such pride in his work. HBV also has high end amenities and an amazing location, but you can see all of that on the website, its the intangibles, like the staff, that really sets HBV apart.
This is by far the best apartment complex I have ever lived in. Highly recommend
Eli is amazing to deal with. Anytime there is an issue he is always available and get a solution to the issue rapidly.S.R.
I moved to Hanover Buckhead Village in November, 2019 after going through something very traumatic. I couldnt ask for a better, more warm and welcoming home to come to than HBV. The staff is absolutely amazing. Everyone is so helpful and kind. In particular, Eli, the daytime concierge, consistently goes above and beyond to ensure residents are happy and taken care of. Even if I am having a bad day and not in the best of moods, Eli is so caring and compassionate that he always attempts to make the day better somehow. He is truly the sunshine when you enter the lobby during the day. He deserves an award for his excellence!The property itself is beautiful, and the pool deck is resort-style; you always feel like youre on vacation!
I had such a pleasant experience on my tour at Hanover Buckhead Village. As soon as I walked into the lobby I was greeted by the concierge which was immediately followed by a greeting from Kelley. She was my leasing agent for the tour and she was extremely helpful. She was able to find out exactly what I was looking for in an apartment and could not have been more informative. So far, my experience with Hanover has been nothing but pleasant and I look forward to interacting with them going forward.
Eli is a great concierge! He goes above and beyond and is so professional. He great to my family and we truly appreciate his dedication.
Great building/Great people/Great staff. Diane Kopkin and her crew are off the charts. Diane helped me on move in day on a scheduling conflict that I created with the greatest of ease. Highly recommend!!!!!
Ive lived at HBV for a year now and really enjoy every aspect of it. But what makes it stand out from any other building Ive lived in is the concierge desk. Every concierge here goes above and beyond what is required of them, but Eli and Roscoe are the two with whom we have the most contact and who truly make it worth living here. They are ALWAYS courteous, friendly, helpful. I seriously dont know what wed do without them.
OJ did a great job on the tour !
The HBV team has been nothing short of incredible during my time in the building. Eli & Rastko (concierges) will do absolutely anything for the residents / prospective residents, leasing is always there to help with any questions, and maintenance is on top of any request. The combination of a grade A+ building / location and amazing staff, made me resign for another year.
Hanover Buckhead Village has shown, by far, the best customer service I have experienced since beginning my apartment search! Khaila and Caleb were beyond helpful in taking me around the building and showing me all the options! I highly recommend both Khaila and Caleb when searching for your next home!
Lived here for a year and loved it!! I couldnt speak more highly of Rosco. He went above and beyond for the tenants, every single day. He was so friendly any time youd see him and would resolve any issues you had immediately. He was the best concierge Ill probably ever have the pleasure of knowing! Honestly all of the concierge that work there though are awesome. My only complaints were the minimal guest parking and when I moved out, the leasing office wouldnt give me a pre-moveout inspection due to co-vid and then charged me 400+ for something I could have corrected if I had the inspection prior to leaving.
I just moved out after an enjoyable one year lease. I cant say enough good things about the staff at HBV. They made my time at HBV incredibly pleasant and made me feel like family. I must give special kudos to Eli (concierge) who consistently made sure I was taken care of, my many packages were secured and delivered and who consistently went out if hisWay to make my day better, sometimes with something as small as a joke. Its clear to me Eli cares deeply for all residents and wants everyone to enjoy their home as much as I did. I may be gone but I will forever cherish my time at HBV and the friendships I made.
The Hanover Buckhead Village is a beautiful, luxury high-rise, located in the center of all that is Buckhead. The amenities are plentiful--Luxer package center, dry cleaning/laundry, pool deck, business center. You would think this would lead to a cold or haughty attitude amongst the staff--but you would be wrong! From the first time I visited, I felt like a valued member of the Hanover family. The rental agents were kind, patient, knowledgeable and utmost professionals. At move-in, my unit was impeccably clean, with a great Welcome gift waiting. The maintenance staff is friendly, professional and quickly attends to any issues (even changing lightbulbs--high ceilings, dont judge!). But...the stars of the building, are the concierge staff--Roscoe, Eli, Jordy and Betty! (Im sure Im missing someone!). Every interaction is professional, helpful and very thoughtful. They remember everyones name and personal situation. It is a pleasure living here.
I stopped by Hanover Buckhead today for a visit and leasing agent Nina Hampton was amazing. She was very patient and able to answer all of my questions and concerns while I was on the property. The property was also amazing. The common area are unbelievable!!! I definitely recommend stopping by Hanover Buckhead if you are looking for an amazing community to call home.
The best part about the Hanover is their Concierge, Eli Zandman. Eli is extraordinarily knowledgeable about everything Buckhead and always willing to help solve problems and connect me with the right person.
Front desk receptionist was extraordinary and made sure I had a pleasant time! He definitely made sure all of my needs were taken care of!!
I have had an incredible experience living at Hanover Buckhead Village over the past 2.5 years. The building is centrally located, walkable to the most popular restaurants, bars, and shopping destinations Buckhead has to offer. I have thoroughly enjoyed the propertys luxury unit finishes and expansive floor-to-ceiling windows providing unobstructed south-facing views of the Midtown / Downtown skyline. The amenity package is very impressive with arguably the best pool deck in Atlanta. This is an incredible place to entertain with cabanas, grills, a fire pit, and pool with panoramic city views. Every day feels like a vacation.Although the buildings unit features and amenities sell themselves, HBV is truly differentiated by its staff, particularly the concierges Rastko and Eli. Since move-in, Rastko and Eli have been incredibly kind, friendly, professional, and willing to go above and beyond to help out in any way possible. The concierges are integral in coordinating package / food delivery, helping greet and direct any visitors and service providers, providing general recommendations, and making sure every resident is safe and happy. Rastko and Eli know every resident by name, are very personable and always brighten your day. The leasing agents are extremely knowledgeable and were instrumental in helping me find a floorplan best suited for my preferences. Diane, Brooke, Kelley and the rest of the management team are very responsive and are always willing to help.During my 2.5 years, I have nothing but overwhelmingly positive things to say about the building, staff and my overall experience as a resident. I highly recommend this property for anyone seeking a best-in-class apartment living experience.
We weren’t welcomed at all coming the through the door .
Hanover Village is a great place to live and one of the best things about it is the concierge staff. Eli, Ratsko and Oscar are great and make life here at HBV during this terrible time of pandemic restrictions significantly more tolerable.
We learned we had to move quickly for my husband’s new position. We found our wonderful apartment via the website of Hanover Buckhead Village and received top notch service from both the concierge and the property managers. The staff made it easy and seamless to rent our apartment and the big plus is that we secure a penthouse apartment. When we’ve had a question or needed help, the staff is friendly and very accommodating. The amenities are state of the art and the work out room is one of the best. There is a great pool and the lounges are very modern and there is even a screening room for large screen viewing. Thank you, Hanover Buckhead Village, for helping provide a wonderful new home!
Love this community! Caleb was my leasing agent and he was great! Highly suggest visiting.
I have lived here for 5 months and absolutely love it! All of the employees are so kind to me and my dog as well. They give her treats every time we come in and are always willing to help!
Excellent employee. Always available and attentive.