I have ordered twice from Appleton and they are amazing. Great customer service and fast shipping!
I have done business with Appleton Barber Supply for many, many years. Outstanding service!
Came so quick lol. I will definitely purchase my barber needs and supplies again..... Thank You ABS
I received my order very quickly in Hamilton Montana western side of the state. Later called back spoke to Vern and he was willing to spend time with me on the phone and even offered to help with warranty concerns on a clipper NOT purchased from him. He even shipped me a couple of tiny little parts that were add-ons that I missed at no cost to me. Folks this just doesn’t happen anymore. I’ve been out those 27+ years and have never had this kind of customer service.Vern and Appleton barber supply are one of a kind. Your new lifetime customer thank you.
I ordered a case of 6 1/2 gallon sized barbicide and a case of clippercide awhile back, received quickly and in good shape. Very impressed with how swift shipping was, as well as having the supplies available for purchase. Ive ordered several times from Appleton and have never been let down by them. They are my go to for any supplies that I need for work.
This is literally the fastest shipping company I have ever seen. I am in Houston and both orders I have recieved have been shipped by the same day or next day and get here in like 2 to 3 days!Website is easy to navigate! Will continue to use!
Worst customer service. Totally unfriendly on the phone. Placed an order and the girl on the phone wasn’t listening to me. Gave me the wrong gel, so I returned it. No apology. Then got mad I returned it without a yellow form which nobody even told me about. I talked to multiple unfriendly people. Not only did they NOT believe me when I said they were unfriendly they played my phone call back to see and STILL no apology just more attitude. If it weren’t for my shop owner I would NEVER order from them again.
Used to be a good company, called about getting a current catalog from them, the girl on the phone told me very rudely that they only do online service now, sad that it’s come to this. Bye Bye
Everytime I go here the staff are incredibly knowledgeable and helpful. Even when calling they are polite. I would recommend anyone go here for their barbering needs and go out of my way to even go here due to great prices. Thank you for your services!
Been in the barber business for 20 plus years. I have ordered parts for clippers, clippers, accessories, razor blades and everything else a barber or shop owner would need from just about anyone who could supply what I needed I a decent amount of time. I placed a order with Appleton Barber Supply over a month ago. The money was takin from my account immediately ($23 bucks nothing major) after waiting 2 weeks for the parts for my wireless trimmers to arrive I decided to call and inquire what was taking so long. I was informed that even though the money was takin from my account, there was a letter sent to me to verify my identity. I asked why did my identity need to be verified in order to purchase products from them, especially since they did no verification before they took my money. After getting none sense excuses I asked for a refund. Now I am on week 3 of waiting for my refund. If you are a professional and you depend on merchants to be reliable when ordering products from them DO NOT TRUST this company. They are rude and will tell you ear to ear they don’t care about your concerns just like they did me.
Hey they got good stuff
Even though my clippers I bought didnt work out this place has excellent fast customer service and they are competant when you call. I will definitely use them again next time I need something and I look forward to getting my blades sharpened, they said they do that too.
Fast professional great prices- not a no name corporation- a human with pride in his occupation.
I order from here all the time for my shop, never a problem. Friendly staff, prompt service and quality products!
I order from this company several times a year. The phone staff is friendly and efficient and the orders are shipped promptly. I had a problem with an order once, and they quickly took care of it.
Always a pleasure doing business with these guys.
Won’t ever order from here again. They sent a “verification letter” via snail mail (took a week to get the letter) so the items I needed never arrived. It was a huge inconvenience and I had to scramble to get the items from somewhere else and there was no issue.
They think they do this now with no phone communications. Good Luck plus I think they are violating there merchants agreement with Visa and Master Charge even pay pal require you to have a Service number to live contact They were a great CoTo Bad.
They need to work on there returns you buy it from them your stuck with it even if it dont work. Even if your under 30 days return. This is last time I will purchase anything from them. Vern the owner wont return my calls.
Very professional ..great coustomer service,,
Poor customer service ! bought from them for years yet they have no record of me being a customer . Could not look me up by the customer number they assigned me and are very rude ! I will never do business with them again .
Worst shipping ever been waiting 2 weeks