The attention was great and they help me to travel, affordable price on the ticket, very happy with Vacuba

Great attention

Gold

I wouldnt be able to recommend this site to my worst enemy.They lie when calling on the phone when they say that for every 3 pounds they charge $ 12.00.The reality is that when you arrive and the merchandise is received and you pay, that is when you realize the robbery. Why? Well, they actually have a price list of my own products that are already bought by me and they charge you for each of them.In the end the bill exceeds what would be 3 pounds at $ 12.00.I was shocked because it is very sad to take your savings, make a planning of what you can send to Cuba and you find yourself with a total amount that exceeds $ 249.00 dollars for less than 15 pounds.Ahhh and the saddest thing when the merchandise arrives in Cuba if it arrives they have to pay 50.00 Cuban pesos for each 3-pound package.

Tremendous lack of respect. Almost a year ago I had my passport made and they didnt even call me! I do not recommend it to anyone! And I call and nobody answers

Very bad attention, 9 months ago my relative had his passport made and it has not reached me or they give him explanations. They are not professionals. It is disrespectful, I do not recommend it to anyone.

I am worried, I once did my passport procedures there and it was excellent with a girl called Yareimy, now I need to get Cuban passports again and those opinions have made me doubt if I do it there or better in another office I do not know

Today I picked up my passport ... on the back I had or has stuck a sticker ... with information ... I am trying to remove it with my fingernail ... not to use alcohol for fear that it will enter the pages and damage it ... Ive been trying for 10 minutes and still all the rubber remains, I dont even know how to get it out ... another thing ... they gave me the passport with the birth inscription folded several times so that it fit inside the passport ... and so without an envelope to place everything inside and make a more professional delivery ... the treatment has been pleasant ... and respectful ..

I almost felt like in Cuba, in the worst sense of the word. For a moment I thought I had a G2 officer in front of me. Rough treatment and several unanswered questions in the style if it suits you like that but you already know where the door is. What a shame Cubans ...

After a while filling out all the information online for family remittances, the vacuba page tells me that nothing is available

Worse service to the customer that this no, do not answer the phone in any office, I deactivated my account after doing a reload of money to a card in Cuba and nobody answers me did not help, not that way with my money. I do not recommend for Nothing

Called them 3 days in a row, never answered the phone. I have called 3 days in a row and they do not answer the phone.

It is very good and they are very professional and their prices are very good ....

Excellent atention

I have been going to that office for years, the two girls who work there are very professional and do everything possible to get things resolved, it is an excellent service and service.

They have always treated me well.

Im trying to communicate and no one answers, it seems that no one works in that place

Very good at their job, I got my new passport in less than 2 months. Thank you

Send my passport to renew since March and it has not yet arrived

Every time you call on the phone they dont answer you

Me gusta el actitud y la amabilidad en esta oficina, de empleados: Yordy y la otra senora y el dirigente Hector Feijoo. Atentos y buen precio para enviar mis 3 paquetes a Cuba. Gracias.