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A&W Towing And Repair, LLC
718 W Glendale Ave, Appleton, WI 54914, United States
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A&W Towing And Repair, LLC

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Ri
Review №1

A&W Towing went above and beyond my expectations today. I called and spoke to a very polite and professional gentleman (the owner I believe). He quoted me a fair price and told me he could have a driver out to me within 20 minutes. The driver was friendly and professional and accepted my help in pushing my car out of its parking stall so he could hook it up from the front (Im a female). He asked if I needed a ride (I declined) and then proceeded to my drop off location. I was impressed that he was able to maneuver my car through a squeeze and around another vehicle at the drop off, with no issues. I will definitely be recommending this place to everyone!

pe
Review №2

Wanted to say Thank You to Jason and his staff! Last week I woke up to a flat tire. As I was already dressed for work, I called A&W to see if they could help. Jason (owner) came to my house, took the spare out from under the truck, switched the tires and took my flat to his shop. It allowed me to be on time to work and not miss any appointments. Before noon, Jason called and said to stop back at the shop when I had time. He flipped the tires around in 15 minutes and I was set. While I was most satisfied with the service, I was surprised the bill was so reasonable. Thanks again Jason, I really appreciate it.

An
Review №3

A&W Towing and repair is the best repair service in Appleton and dare I say all of Wisconsin, and there towing is second to none. The owner Jason is absolutely incredible and is honestly one of the nicest people around. A&W Towing will do what ever it takes to meet your needs. They are the only ones I truly trust with the quality and safety of mine and my families vehicles. Thank you A&W Towing and Repair for all you do!

Ta
Review №4

Everyone here was really nice. I broke down for the first time last week and they were there within 10 minutes. They took my car back to their shop and called me before they did any servicing to make sure it was okay to do. When my car was ready I didnt have a ride to the shop so they came and got me to give me a ride. Everyone was very nice and I didnt feel at all judged for not knowing much about cars or having problems with my car (which is a problem Ive had at other mechanic shops because Im a young adult woman). I would recommend this place to anyone.

Va
Review №5

I was having a bad day and it only got worse when my work van was unable to shift out of park at a gas station during a love drive home. I knew it was inevitable that I’d have to call a tow after about an hour trying to figure it out myself. I called for the tow and a/w towing came in what seemed like a short while. He hooked up my tow and was able to drop me off at my place, during the drive I had a great conversation with the owner, he is a great down to earth dude and by the time I got home I felt a lot better about the rest of my day just by our 15 minute conversation. I highly recommend A/W and their services, great prices and better service…Thanks A/W

Ho
Review №6

Super fast and friendly service!! Took less then 20 minutes for tow company to come out to help me and then get a new tire took less then 20 minutes to put on!! The price was in good range. Otherwise other towing services take an hour and half, plus an hour to get a new tire. I’m a loyal customer now.

Ka
Review №7

I was in a bit of a pickle and without the help of A&W the situation would have been so much worse and costly. They were professional, speedy, accommodating, kind, and understanding. Sometimes life gets the best of you and hearing a helpful understanding voice in person or on the other end of the phone can mean more than you know in those moments.

Ba
Review №8

Hands down the very best Ive ever been treated money wise and just over all fairness.

Je
Review №9

A friend of mine got her car fixed here, while Jason was very friendly and helpful the other employee my friend had to deal with was not. He was very rude and sarcastic his name was Kenny? Kevin? Something like that, i dont know if he was new or something but it soured the otherwise good customer service.

An
Review №10

Very professional. Fast to respond to a tow. Beat rates and service in the valley.

Fo
Review №11

Great towing company. A team with great service and being professional. I highly recommend this towing company. Best price compares to other. Tyler was a great help. I will definitely use this company again.

Jo
Review №12

Very friendly! Got to our car repairs immediately. We were driving thru and broke down. They had no problem getting us back on road in an hour and a half. Even recommended a great place to eat breakfast a half block from shop.

Al
Review №13

Great family owned business! These guys saved me from an already terrible day. I blew a tire on HWY 41 and A&W was there with their tow truck in less than 15 minutes. My phone was also on the verge of dying and when I got to the shop I was greeted by a Corgi and the owners nice Dad who offered me a charger for my phone. They were extremely helpful, put my spare on my car, and offered to order me a new rim and tire for my vehicle. Highly recommend them!

Ju
Review №14

Jason was very helpful and friendly! Great guy! Thanks for your help!

Br
Review №15

Great service at a fair price

Sh
Review №16

Showed up in 10 minites when I was broke down on the side of rhe road, also the service center is amazing cant beat the quality of work and prices.

Cr
Review №17

Jason was the best and he is willing to do u the best.... and will be willing to work with u on getting ur vehicle fox or out of jail... but a really good guy..

Ka
Review №18

Great company, great people and great pricing!!! They really care about you and your vehicle and will go above and beyond to help you out whenever needed at anytime of the day or night! Outstanding! I would and do recommend A&W to anyone and everyone!!!

Je
Review №19

A&W Towing was contacted through my insurance company for a tow from approx 45min away from their shop. Not only did they respond as soon as they could at 1am in the morning but the owner Jason went out of his way to contact me personally and to make sure we were safe. He also communicated everything to us and explained the process. We were located in a dark wooded area, no lights and a dark vehicle - this minor communication eased our minds and knew help was on the way. Unfortunately I didn’t ask the insurance company to tow to my mechanic - so they delivered it to my home for us to fix the next day as they gave a few recommendations on what could be wrong (we thought it was just the battery).The next morning we attempted different things to “fix” the vehicle. With no luck, I called the insurance company again to see if I could get a tow to my mechanic 45 more min away. The insurance company set me up with a different company who failed us. When I called the insurance company again I had requested they contact A&W Towing.. A&W Towing took on our case and again was very prompt and professional. The owner again called me to explain his driver would be on the way. It was the same gentleman that worked with me earlier that morning - Tyler.I expressed my thankfulness and gratitude to both of these gentlemen and said that I would recommend them to anyone for any future car repair or towing. I have put my trust into these guys and look forward to working with them myself!Thank you to both Justin and Tyler for making my night go from frustration and anger with my extended warranty roadside assistance (who was horrible) to making things go so smoothly (through my insurance)! I appreciate you both from the bottom of my heart.

Ed
Review №20

Towed two of our vehicles in the last week and they were absolutely perfect thank you so much for the great service I would recommend you any day

Et
Review №21

Jason was a great technician. Very good service and finished in a timely fashion as well. Will take my truck to them for all service going forward.

Je
Review №22

They helped us today in a pinch. Tyler showed up in a timely manner, he was very helpful and professional. We would definitely recommend them to others and use them again. Thank you guys again!!

Jo
Review №23

Was able to tow my vehicle in right away and completed all the work in a timely fashion...no issues since the work was done and will definitely be a repeat customer in the future...highly recommended!

Wa
Review №24

Jason and Tyler are awesome have always helped me in a bind fast friendly anytime any day great prices same day service. Won’t ever call any where else.

Za
Review №25

Fantastic service, they arrived in a very timely fashion and was greeted by two very professional gentlemen who took care us. I will always choose A&W over any other towing service because of this. Thank you guys so much for what you do

Ke
Review №26

Twice in December Jason got me in day of and had me fixed up right away. The loaner car was super helpful too. Couldnt have been happier.

Ch
Review №27

Jason and company are all very professional at what they do. I have taken multiple vehicles to him now and had nothing but the utmost confidence that things would be taken care of. Last night, I needed a tow and I was a decent distance from Appleton. But Jason didnt even hesitate to get a tow truck to me as I needed to get my car back to Appleton. Always very fair and honest prices. Great service. Hes got a lifelong customer out of me and Ill recomend him to anyone.

Je
Review №28

Have gone here a few times now. Very prompt and professional service. The prices are very fair and they do a thorough inspection each time I had service done. I would highly recommend them for your next automotive repair needs.

Ro
Review №29

Needed a project car towed from my house (which was sold) to our new house and A&W was quick and did a great job picking up the car

Ch
Review №30

Reasonable priced, came quickly and very polite

Du
Review №31

Came for an oil change and knew the brakes and shocks needed replaced, they fit me in and got it all done in a timely manner! Was very surprised an oil changed became fixing all my issues, thanks again! Highly recommend as the staff was very informative and polite!

Ho
Review №32

Jason is the kindest, friendliest person Ive ever met He does quality work in a timely manner. He has reasonable pricing. I want to recommend him to everybody that needs a qualified mechanic. I found myself a new mechanic. I wont hesitate to do the 40 mile trip to go back. Its not everyday you find somebody that cares about the work they do.

An
Review №33

Arrived sooner than expected, worked fast and efficient, professional and courteous and reasonable prices. Definitely a first call company.

Ke
Review №34

Had to get my brakes replaced, and I will never go anywhere else. Great service and great pricing! Very professional!

Al
Review №35

Jason has been great to work with on multiple occasions. The most recent, he got my car done very quickly and it felt like brand new after he was done with it. Hes has done a great job for me again! No need to look for another place, this is the one! Reasonable and reliable.

Pe
Review №36

Very kind and polite, showed up within 30 minutes of a call to pick up my car despite it not being an emergency. Very understanding and patient with my insurance back-and-forth. Appreciate everything very much!

Jo
Review №37

I just want to say thank you to A&W Towing. Jason you have done so many things for us in the last 2 to 3 weeks getting both of our vehicles and get them both fixed within days. I thank you so much I would recommend you to anyone.

Su
Review №38

A&W Towing & Repair...dependable shop that has gone above and beyond when servicing our vehicles. Heading out of town for vacation Jason was able to get us in last minute to inspect and repair our vehicle so we had peace of mind to travel. After our vacation we needed Jason to tow a vehicle that had been stuck in a very tricky place between our home and garage. Jason was able to access the situation and get the vehicle out, doing so without causing any damage to the vehicle or surroundings. We know we will never need another place, this shop can do it all!

Jo
Review №39

Jason is very kind and is very good at working on vehicles. He has helped me with many tows and repairs. He is excellent and I will always come back to him.

Ni
Review №40

Jason is the kindest and most honest mechanic Ive ever had the pleasure of dealing with. He is honest and up front about what needs doing. Ive never had a problem with any repairs or oil changes made by him at the shop. He gets things done by when he says theyll be done. I recommend him and the shop for any towing or repair needs to anyone who asks. We really appreciate everything hes done for our vehicles!

Wu
Review №41

3 in the morning they answered on the first call. I couldnt think of a better place to call. Was also very fast on his arrival to a stranded car half an hour away. Also the driver was very cool, and kind. Judging from the comments his name is jason, i just wish i wouldve asked his name. Definitely worth every penny

Jo
Review №42

I really want to thank Jason and everyone else at A&W Towing. Not only for the professional service, but also for doing everything they could to help me at a time when I needed it most!! I am so grateful and cant thank you enough. Please know your service and kindness was so helpful and very appreciated!! Thank you very much!!!

Am
Review №43

Worked with Jason and he was fantastic. He said 15 minutes and was there as promised. Very personable!

Al
Review №44

Best repair shop and towing around❤️

Ti
Review №45

Was one of the cheapest tows Ive ever had. Even let me use their spare tire.

Ha
Review №46

Quality service, towing and or repair are at reasonable rates. Jason is awesome to work with, friendly staff. Will not go anywhere else for my vehicle needs.

Ma
Review №47

Great shop! Great people! Great service! Hes got skills, AND he wont rip you off! I couldnt be happier!

Am
Review №48

My vehicle needed a new exhaust system. They were able to get the parts quickly and the repairs done fast and well. My loud car is now a quiet car!

Ja
Review №49

Needed some tires mounted and balanced. Good price and quick work.

Ji
Review №50

Jason answered the phone right away and was very polite. Upon arriving he had a few suggestions to possibly help me out before hooking up. The whole process from call to dropping of my vehicle was painless. Cost was reasonable and he was mindful of my vehicle during hook up, transportation and un hooking.

Hu
Review №51

Jason, the owner, is one of the kindest gentleman in the world. He is always honest and willing to go the extra mile to help me out. I would always recommend taking my car to A & W Towing! They are simply the best!

Ka
Review №52

Thi is my outstanding review. Jason will come to your rescue, no matter how stupid of a reason it may be for. He always goes above and beyond and had the best prices around.

Ta
Review №53

Awesome people affordable prices

Au
Review №54

Very efficient, friendly and was able to help at a reasonable rate. No price gouging! Great service, definitely will call them again if we a tow!

Je
Review №55

Good service, fast friendly and professional.Towed my truck in a timely manner and was very reasonably priced, would recommend this tow service to my friends and family. Thanks Jason .

Je
Review №56

And W towing was awesome I called late at night because I got a parking ticket because I had to move my vehicle after I called them there were they pick me up within 20 minutes when I called Ashland service excellent personality the guy was awesome and he only charged $65 use a straight shooter and he got he works with Keen Auto Repair

ni
Review №57

My son, who is a college student and living in MN, had taken his car in for an oil change in MN and they had informed him he had multiple things wrong with his car. We decided to have him come home and have Jason look at what was needed. He was not only honest, he was fair. He communicated well and had the job done on time as promised! He went above and beyond. Thank you Jason, we will be bringing our cars to you always and will be recommending you to all our friends and family!

Mi
Review №58

Jason the new owner is very fair and honest, he performed the repairs on my car in a timely manner for a fair price and didnt try to sell me anything I didnt need, was honest with what had to be done and what could actually wait. Every place else I went said everything needed to be done right now. Thank you Jason, you have a customer for life!

Je
Review №59

Jason is truly amazing at what he does! Goes above and beyond for his customers. I highly recommend.

la
Review №60

The response time was impressive. The tow truck was the within 5 minutes of the call. They made a stressful situation so much better. Im definitely saving their contact info in my phone.

Ty
Review №61

Needed my car towed they got to me right away great service and very professional with the best prices around highly recommend

Ro
Review №62

Professional, Friendly, HonestAlways working for the customer

An
Review №63

I’ve always had great experiences with A&W. From brakes to batteries to oil changes and everything in between (recused from The side of the road in Oconto Falls). They do it all at great prices and friendly service.

Al
Review №64

Jason was very friendly and professional and got my car on back on the road at a honest and fair price they do great work!

Je
Review №65

Jason went above and beyond for us. We know we can trust him with all of our vehicles. Your service is beyond appreciated

Ta
Review №66

Lower prices. Great service

An
Review №67

ABSOLUTE BEST TOWING AND SERVICE AROUND! Jason is a stand up guy and it was an pleasure working with him to get my car towed and serviced!!

Er
Review №68

He was very polite, timely and VERY affordable....

Pa
Review №69

Jason is the most honest and respectful person in the towing business. He gets all our familys businessA total class act.

Cr
Review №70

Great service!

Je
Review №71

Very professional does great work.

Jo
Review №72

Even in the terrible weather, Jason got under the car to pull it off a snow bank. Even with roadside issues, he just did it, waiting to figure it out after.He was prompt, my car isnt damaged, and it made it off the snow. Couldnt be happier!

Sc
Review №73

They are good people and honest

tr
Review №74

Jason has always worked on all of my vehicles and there is no one else I would rather work on my cars!

Da
Review №75

Jason does great work

Sa
Review №76

Great customer service! Were able to get me in right away and take a look at what was going on with my vehicle. Got it done in a timely matter and kept me posted along the way. High recommend using their services! Great people and company!

Je
Review №77

Agreeable

Information
35 Photos
77 Comments
4.9 Rating
  • Address:718 W Glendale Ave, Appleton, WI 54914, United States
  • Phone:+1 920-734-6160
Categories
  • Auto repair shop
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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