I love Moon Nails! But today, I went for a pedicure, and upon a closer look when I got home, the technician I had didn’t paint the ends of my nails, also didn’t put the gel all the way to my cuticles, so it looks like it’s already growing out! I will definitely keep going here, but would prefer a different technician for future pedicures.
They are a great nail salon! It is easy to make an appointment and if you are on time, they will be too! Very good massage for both manicure and pedicure. Great quality of the products that they use. They are very friendly as well. I have been going to them for years now and they honestly give one of the best services you could ask for.
Paid $27 for them to do a gel color change. Same color. No cuticle trimming. No pedicure. Nothing at all except a color change, was $27 for a 15 minute process. Don’t waste your money. Go to Tu Nails instead if you’re looking for somewhere in Apple Valley.
Great place! Lana has the best designs and the owner Teresa makes sure there are extra measures taken to ensure everything is clean and sanitized. Love this place!
My partner and I went to get Mani/Pedis. We scheduled an appointment which seemed to be the way to go as they were a little busy.My pedicure (2 weeks later) is still going strong. However, within a week my fingernails were cracking and after a week, I had to remove the polish. A different lady did my fingernails than the one who did my toes. I would possibly visit the location again though based on friendliness of the technician who did my partners mani/pedi. She was so funny and had us both laughing. I wished I would have got her name. I am posting pics of how great the design was (before/after). I think they do good work, I just had bad fingernail nail luck with them apparently.
Teresa is the absolute best at pink and white. In 6 years Ive never been unhappy with the results. She just seems to know what looks good without question, to the point where I often forget to check my nails before I leave the shop. For pedicure try Annie. Always happy feet!
Very friendly staff and great service. They follow all of the COVID-19 safe guidelines and the salon in general is very clean. Very happy with my gel pedicure and will return!
I have been getting my nails done at Moon for years! I appreciate that when you make an appointment they are ready for you when you arrive. I also feel they do a good job of cleaning/disinfecting the tools they use for your finger nails and pedicures, better than other salons Ive been to. I am always happy with the way my nails look after having them done at Moon!
I have going to Moon Nails for years and I can’t say enough about the place. I tend to book my appointments last minute and I never request a specific individual but I am extremely happy with the results every time. I would highly recommend this establishment. You won’t be disappointed.
I have been going to this salon for over 4 years now! They are timely and really nice. But most importantly they always do great work! If a nail chips they are always very accommodating and do there best to make things right! My gel polish typically lasts about 2 weeks. Have had it last up to 3 weeks! This is a clean and professional business!
I’ve been going to moon nails for close to 5 years now! This is the ONLY place I will ever go, the staff is so friendly and treats me like family. They are so attentive and are the best at what they do. The price is so low for the quality I receive, I would easily pay 2X the amount they charge. If you have any doubts don’t Moon nails is easily the best place in the twin cities hands down!
I had my nails done at Moon Nails for the first time and I was nervous walking in. I was immediately greeted and asked to sit down and wait. I waited for only 3 minutes. The shop was clean and had a relaxing atmosphere. The man who did my nails was wonderful. He didn’t make fun of my short nails or my deformed finger unlike many shops I had been to before. He paid great attention to detail and took his time with every step until it was perfect. Definitely will be coming back. Highly recommend!
Teresa did an amazing job on my nails. The pink and white is so natural looking. And the young woman who did my pedicure was so amazing as well. I forgot to get her name. Everyone was so friendly! Best mani/pedi experience I have ever had! Definitely will be the only place I will go from now on! Awesome, Awesome, Awesome!
They were friendly and fast. Did a great job on my nails!
Always a great experience!
Van did a fantastic job with my deluxe pedicure. They offer water and a magazine with every pedicure. The product they use is very fragrant and moisturizing. If I lived in this area I would definitely frequent this place. Thanks for a relaxing visit.
Wish there were more options, brought in a picture of what I wanted for nails....simple almond shape pink and white ombre. Left with matte black gel manicure. Just had no idea how to get across what I wanted. And walked out of there disappointed and $200 out of my pocket.
Im not a huge fan of the owner but if you ask for Lana, she is amazing. you only need to tell her once what you like and she will remember for all future visits. its like she has photographic memory or something. she will remember something you talked about months later. Plus the nails look great and last a long time. she is great at designs too!! she understands and speaks English well, you all know how important that is. This place is priced fairly and is clean.
Excited bI found a new nail salon
I walked in for a basic pedicure. They got me right in even though they were busy. The staff was very friendly and the atmosphere is very relaxing. And the leg/foot rub was the best I have ever had. I will definitely be returning!!
I have been going to Moon Nails for five years. I was amazed at how quickly Teresa, the manager, knew my name. I like that kind of personal service. Each of the technicians do great work. I highly recommend Moon Nails.
Came in because I have callus on my feet that I wanted removed. I told the lady that I wanted that removed. She recommended the deluxe pedicure which is $40! Apparently this package includes 2 scrubs and a hot towel and painted nails when i found out I told them that I asked for my callus removed and if it wasnt in this package I should have been told so before agreeing to it. NOT WORTH IT! The lady had an attitude and the whole salon had to come tell me what the package included and that next time I need to specifically ask for callus remover. There is no descriptions on the packages. Just prices! Nothing mentioning a callus remover. Just save your money and do your own nails guys. This was a waste of my day!!!!
I drive by 3 other nail shops to get here because I know the quality and service will always be better than expected.
I have been going to Moon Nails for over 3 years and would not go any other place. I have had pink & white and color and their technicians are polite and do a great job. Over the past years I have had different people do my nails and also pedicures with great care and service. I have not had a bad experience as some have commented. My sister came with me one time for a pedicure and said the salon was a lot better than several in Stillwater. She added that the tools were clean which is what we expect. I would definitely recommend the salon and services.
I have always received prompt, professional service at Moon Nails. The staff are friendly and the salon is clean. Highly recommend!!
I’ve always had great work done at moon nails, highly recommend over a lot of other local shops
Beautiful salon and great customer service. First visit and had the best new set of pink and white Ive ever had, simply beautiful!
Great place! Always clean and friendly.
Had a great experience today as usual! Would highly recommend this place!
I started going to Moon nails in February of 2013 and it has become the only place I go to get my manicures and pedicures. I had gone to a number of other places in the surrounding area but did not receive the level of service that I do at Moon Nails. I have since introduced this place to a few friends and they were also very pleased. I would highly recommend this place to anyone.
I have went to this place for a very long time and they have always made my nails look Beautiful I would 100% recommend this place
Taking into account all of my experiences over the past 3 to 4 years, I arrive at 4 stars for rating. There have been some downs - there was a nail stylist who wouldnt listen to what I wanted and I only saw that person twice and after that not at all. This has been a much better place than where I was going previously and since my family and I shop at Target ALOT, this is definitely a big plus in convenience for the location! Keep up the good work! Thank you for what you do!
Honestly, the place itself is nice. Relaxing and calming. I’m sure this place has great employees, but I went to thuy bien (I think that’s what her name is)Worst job on my nails ever. Each nail is a difffrent length, the tips aren’t painted (I got acrylic gel fill)And my nails are filed poorly. Different shapes/lengths/thicknessI have always gotten a hand message afterwards with lotion (my favorite part)She did not, even though other costumers were..Not worth the money. I am going to a different salon tommmarow to get them redone.Very upset
I have read some of the lesser reviews and am shocked. I have been going here since it opened and the owners and the techs are great. Yes, I have my favorite one, but I have gone to several of the gals and the first tech I had left and so did the second. I dont know if it was on their own or not, however, as in everyones work place, reason for leaving is not public knowledge.Also those who had a bad experience, I am wondering if you had the person who has left. I go to Kim and Love her. She is great at gel manicures, pedicures. My daughters has pink and whites done by her too. When Kim has been gone, Victoria has done my nails and so has Ann. Both are very good.Regarding the prices. No they are not on the wall. Your hairs salon doesnt do that either unless you go to a cheap place. They do however have a card with the prices on it at the front counter. if you dont know the price, take the price list before you site down with your nail tech.
I have been going to Moon Nails for many years. They are always friendly and do a fantastic job.
Ive been a frequent customer and enjoyed my experience until today. I made an appointment for my regular nail tech for a pedicure. When I arrived, one of the owners told me my nail tech was no longer there. I inquired on why no one told me when I made my appointment. I was told because it was the owners policy NOT to tell customers because she would lose business. She said they are our customers, not hers . I said that is not right for you to lie to me. She didnt even apologize. Instead she said, well thats my policy.Moon Nails, you are going to LOSE customers that way. But I guess you dont care. Maybe you will care when customers start posting their unhappy experiences online and you start losing business.
Best nail salon I’ve ever been to, I️t was very clean and organized! Very professional workers, very relaxing environment In there :) and they did amazing on my arclic nails :) also best pedicure ever :D
Love this place! The staff is so nice! Very relaxing.
Love this place! I go for regular pedis and gel pedis. Ive taken family with me, and they also did my Maid of Honors nails for my wedding. Theyre clean, polite, friendly and they always fit you in when you need it. Ive been other places, but this one is my favorite.
I made an appointment there with my mom and three bridesmaids for the evening before my wedding. When we got there it seemed like they didnt know we were coming. The ladies there were trying to talk us out of services we had requested when making the appointments because they didnt want to be there until 9 the designs we got were pretty, but there is clearly poor communication amongst the employees, customer service was shoddy, and the acrylics I got are already lifting on the sides.
I personally really like Moon Nails! They are very kind and they do excellent manicures!
As context - I have never written a review before but I felt I had to after my experience here. The prices are a bit higher than other places initially, but then they forced me into extras without explaining that they would cost more. I didnt even want them and they pressured me into them - again without saying they cost more.The price in the end was higher than I anticipated AND the service was not great. I left a smaller tip (which I never do - but I didnt feel after that service that a large tip was warranted). The workers then told me that I had to pay more. I couldnt believe how much I spent on a pedicure and was ashamed to tell my husband the final price. Will not go here again.
The girls talk in their own language and then look at the customer and laugh . I felt as if they were talking about me. I wont go there again as this happened twice.
Excellent service and I always receive compliments on my nails! Ive been going here for over 5 years and wont go anywhere else.
Had my nails done a couple different places and I always seem to come back to this place. They are fast and do a great job!
My luxury experience was anything but. Have visited many times over the years and given lots of gift cards to there as well. Did not feel pampered at all-very rushed and unprofessional. She did not say hello or introduce herself. I will not be returning.
They are nice people but bad product. I almost always have to go back the next day to get something fixed. This last tims I went 2 nails were bubbling and creasing on the side, I put clear polish over 2 to stop a chip, but my thumb still chipped a week after the manicure. I kept trying them because theyre nice but I just cant waiste my money anymore.
Went this morning for my first visit. I am new to the area and have been doing a lot of research to find a good place to go for a basic mani/pedi. I am so glad I found Moon Nails through a recommendation from a co-worker.I called first to make an appointment since it was Saturday morning. I was able to get right in. The manicurist was so friendly and nice. As was the lady doing a client next to us. I don’t usually opt for the deluxe pedicure upcharge but since it had been so long since my last pedicure I decided to go for it ($10 extra). It was totally worth it for the leg massage alone. My nails look great. I had a nice relaxing time. And will be back. From what I could tell most everyone there was a regular and I can definitely see why. Thank you Moon Nails and especially Apple for making me feel welcome and for the best mani/pedi I have had in a long time
Absolutely the worst service Ive ever experienced from a nail salon. My nails are way too thin and they gave a horrible first impression. Over priced and low quality. They All had attitudes .
Dont waste your time with this place! Went in for gel manicure and the woman skipped cutting my cuticles, did not give me a nail brush to wash my hands with and made a lame attempt at a hand massage. When I left a couple of my nails had jagged edges. I called the following morning and told this business about my experience and was told that the nail tech said she did do it. So apparently this place does not care if they have an unhappy customer. They did not offer to redo my manicure or take some money off of my next appointment. They did not offer anything at all.
I had a very nice pedicure and am planning to go back for another one soon.
I love this place. I have been coming here regularly since it opened.
We had pedicures for 3 people tonight, and each one of us were very disappointed with our experience, the basic pedicure was $30 and we left unsatisified. Would not recommend this place for a pedicure
Great customer services
I used to go here a lot, then stopped because they were always busy. Recently went back for a pedicure and it was the most painful pedicure, the lady dug a pointy part of the tool so hard into the side of my toenail it started bleeding and she pretended not to notice.
Soothing atmosphere & friendly staff!
Manicure was great. But most painful pedicure I have ever had. My big toe is still sore and that was a few weeks ago. Seriously thought she was going to draw blood. While I was in the pedicure chair I observed the manicurist sterelizing the tools. She threw them in the nasty sink that everyone washes their hands in and then washed her hands over them and then without even rinsing them off, picked them up and put in one of those bags leading people to think they are sterile. I dont think most places are very clean on this and certainly dont follow the rules from the cosmotology board. I am going to buy my I own tools to take where ever I go. What these girls dont realize is that the can be spreading all types of disease one of which I s Hepititis C. I wont go back to this shop.
It great! i like it there ... just make an appointed and verify everything
They are not very nice, I had to wash my hands by myself with a brush she gave me. I have stains of nail Polish all around my fingers..
They do an OK job. Price is competitive but some of the ladies have an attitude and seem a little careless.
Nice and clean Average service
Best Pedicure anywhere!
Amazing service!
Pricey!!Very poor customer service...Not coming back!
Dont go to this place. They quote you a price, then they try to overcharge you at the end. Worse experience ever.