The string of one star reviews should tell you something. Having been a member of several gyms all over the country, workout world has by far the worst customer service and unprofessional employees I have encountered. Employees don’t last or don’t care. Managers are never available or refuse to return phone calls. Sales practices are unethical. No paper contracts. Associate “didn’t enter” my email so I did not receive an electronic copy either. Sales associates don’t know the actual terms of the contracts. Wrong pricing was posted at the time. Repeated calls to associates who didn’t know how to or didn’t want to be helpful. Never received a call back from the “manager”

Very unprofessional and highly recommend going to any other gym.

Its a work out world. Equipment was ok, place was large, but the lighting is awful.

Watch out when buying the personal training session cuz they may put you on a contract and to get out of it will cost you $432 dlls.

Extremely unprofessional business! They have yet to open up on time. This complaint can be brought to management but nothing will be done about it due to the lack of leadership they possess. For many of us, this is the only time frame in which we can go to the gym but neither the employees or management can accomplish the simplest task of unlocking the doors in the morning.

If I could rate this a negative star I would...ONE star is being generous.2/18/2020I have been a member with Work Out World for many years. At one point I had cancelled as I had medical issues and was not really able to go to the gym. I re-joined again...but much to my dismay, I am not really using the facility. Where I work they have gyms, not to mention I can join Planet fitness for $10.00 a month, and not have to pay a membership fee. I just got hit with a $50.00 fee today on 2/18. Not to mention they billed my bank for for $10.00 for Jan & Feb. and I have not even gone to the gym. This club thrives on the folks that give free money to them! I asked them if they would help and at least give me some credit...as I have been billed me for $70.00 without using the gym and cancelling today! They come back and thank me for their loyalty, but do not want to honor some kind of payment restitution back...very inflexible with their customer service. If I have ever re-considered coming back...today seals the deal, and I will never step foot in Work Out World again. The club is old...and there are other clubs that have just as much, and are newer. Im being told that they are raising their rates from $10.00 a month to $14.95? Good luck to you Work Out World, better change your billboard outside. Yes, this place is a rip-off with no soul. I am going to send a notice to the Better Business Bureau. Whether I get somewhere or not, I am going to bring light of their horrible customer service. Their gym is nothing extraordinary, and there are many gyms to choose from that are are not so outdated. The place could use some cleaning. They are easy to join, but difficult to cancel. Buyer beware...of the snare. What may look to good to be true is bad to the bone.

This place is a joke. They hire kids that dont open the doors in the morning. Always late or just dont bothering to show up at all. 15-20 paying members to be left outside in the morning staring at locked doors. If I could give zero stars I would.Wanted to update....it is now 4 hours past open and still no management or employees to open doors.

Today is Sunday. The gym is listed as open but the doors are locked and there is no one inside.

If i could rate this gym below one star best believe that I would, I have been a member here since 2013 and it has been bearable up until now. My wife no longer wants to come to the gym because she is limited to the time she can come and when she does come to the gym after 6:00 pm she feels as if she is being stared at by the male staff member working the front desk. We had no problem when we come into work out earlier in the morning and find the front desk workers here in the am polite, kind, and approachable. Weve also stopped bringing in our child because the babysitters could care less about the children and more focused on talking on the phone.

This is the first gym Ive belonged to I was always hesitate to join a gym but am glad I did the staff is super friendly and laid back Nicole signed me up she took the time to show me around I like that they have a womans room and daycare I have to say though Abe or abi sorry I missed his name but I will definitely get it and be sure to bring my son back to the daycare when he is on he was so great with the kids he played simple games with them like red light green light and Simon says my son had so much fun you could hear all the kids laughing and playing it was great my son was even asking when we can go back which is so great for me Im definitely going to try to workout around his schedule 😉

Its a Workout World. Not much else to say. Its what you think it is. Older rusty equipment along side some newer ones. A good amount of treadmills, ellipticals, and some bikes. But there are a lot of machines. At least 2 of each, but some are similar. The staff has always been nice and are helpful. Its a gym, so of course you have your knuckle heads who slam weights down and do the Ahh-look-at-me-and-look-how-impossibly-strong-I-am-by-how-many-weights-i-can-pick-up-and-put-down grunting. But they are greatly outnumbered by average, as well as above and below average, people who are there to just make their lives better. If you have money to spend on a high end gym or a power lifter/bodybuilder, then more power to you, but this gym would be a bit below what youd need. For the rest of us, this is a good, safe, friendly place to workout and take classes.

Very rude yelled at me for walking through the building could have been said a different way and could have been more polite also why cant we walk through makes no sense

Supposedly WOW was suppose to open today Jun 17th but it wasnt. When I showed up the door was locked but 2 employees inside. I Knocked on the door just to ask, when are you opening. They ignored me then walked in the other direction. I tried calling a few times and they ignored that to. Try calling the home office and no one picks up there to. At this rate, I would cancel but can only do that by going into the gym

Best crew eva,hope they reopen with new carpet in the locker rooms and defunded bathing area!!

Very clean spacious gym!

Ive been with work out world for two years. I go to the gym because I have to.Unfortunately its cost me $90 in overdraft fees because of negligent bookkeeping. The most recent is when I signed up my son as a family add on in June of 22017.After 3 months he hasnt made it to the gym once so I canceled his membership in September. I kept enough funds in my account to last a year. In may of 2018 abc financial wanted to update my account info. Thats when I found out wow took his membership fees out until march of 2018 which is why I was charged an over draft fee of $30 I told the manager about it. She looked into my story and said they would reimburse me $70 I asked about the $30 overdraft fee and they wont pay it so again I lose. I have a limited income because of physical disabilities which is why I go to the gym. Ive met some good people at wow good friends. I like wow it helps me strengthen my disabilities. My suggestion to new members is to make sure you monitor your account constantly. The sad part is my children warned me about that and I didnt listen.if the manager cant resolve this I hope the owner can

EVERYONE THAT HAS EVER HAD ANYTHING TO DO WITH WORK OUT WORLD IN NASHUA N.H. PLZ BE ON YOUR GUARD I STARTED A MEMBERSHIP THERE BACK ON 5/5/2013 AND CANCELLED ON 8/6/2015 AND JUST FOUND OUT THEY HAVE BEEN TAKING MONTHLY MEMBERSHIP FEES AND YEARLY FEES OUT OF MY BANK ACCOUNT SINCE I CANCELLED JUST ABOUT 5 YEARS AGO !! TO THE TUNE OF APPROXIMATELY $ 2165.64I PERSONALLY HAVE GONE DOWN THERE AND THEY TOLD ME I NEED TO DEAL WITH ABC FINANCIAL !IF ANYONE CAN HELP ME WITH THIS MATTER I WOULD GREATLY APPRECIATE ITTHANK YOUDEBRA HUGHESIF POSSIBLE I WOULD RATE IT BELOW A 10BE VERY CAUTIOUS WITH THIS PLACE IT’S DEFINITELY NOT A PLACE I WOULD RECOMMEND TO ANYONE !!CALLING THE BBB AND AN ATTORNEY TOMORROW FOR SURE 💯%

I don’t recommend Work Out World because they can’t seem to open the gym on time. There have been numerous mornings in the last month or so that the gym isn’t opened at the time posted. I’ve been holding off on writing a negative review but this is getting really old. Today, Saturday May 25, the gym isn’t opened. They were supposed to open at 5 a.m. and it is now 7:30 a.m.At least 20 people have shown up trying to exercise this morning and they all have left very frustrated.

Great place to work out,, no waiting for machines,, very clean, nice people

Workers are pleasant and I like the womens only room, also have a place for your young children to play while you workout

Just started going but so far very nice clean and staff is very attentive. I had a complementary class with a trainer that was informative and didnt feel pushed into taking personal training courses

I did try callong and emailing you guys and no one seems to care or want to do there job uh guys are a complete waste of time and u guys have wasted enough of mine.......Worst gym ever went there with my daughter and they turned me away because at 4 o clock they couldnt add her to my membership. Staff was rude about it and wouldnt give me a day pass for her. Not my fault they havent had a full time manager in 3 months. Save your money people and go to a real gym. Just remember you get what you pay for so go to a real gym and if you want a cheap gym planet fitness is at least clean so I would recommend not wasting your time or money at this place.

The staff is nice, just let you do your thing and dont get in the way.However, Its really dirty, unkept and free weights are everywhere.Weights and dumbbells are never where they should be so youll spend a lot of time looking for weights that people just leave everywhere.One of my major complaints is that there is only ONE squat rack. Its crazy. The squat rack is the one station everyone wants to use and theres only one in the entire gym.So if you plan on using a squat rack good luck because youll be waiting.If they could seriously focus on keeping the place clean, the weights in the proper places and adding more important machines and stations like more squat racks and assisted pull up / dip machines then this gym would be a lot better.

Not sure what you all expect for ten bucks a month. You get what you pay for. I have been going 4 mornings a week for the past 4 years. It is perfect for me. I go in the morning and always find a treadmill. The same morning staff (one employee ) has been there for quite a while and is so super friendly and customer oriented. Always asks if everything is okay and if I need anything. Love Jose. The womens changing room is usually clean when I go in there in the morning, maybe as it gets busier throughout the day, it may get messy. I can speak for the morning worker. He is always going around sweeping and cleaning and being friendly to the clientele. My experience for 4 years in the a.m. has been positive...

Ive only been going about 2 months and Ive lost just about 10 lbs so far. I havnt seen a number like this in over 4 years! I am so happy with my progress so far! Thank you mike Carter for training me!

I paid for the platinum plan which is said to come with personal training sessions and its totally a scam because if you want to keep doing them you will have to pay at least $60 plus $49 dollars for ONE session per month. Guy in the counter didnt explain that before I paid

Gave myself a couple days to cool off before this one. Went in on a Saturday to sign up. Told to come back tomorrow because the kid behind the counter didnt know how to do that. Come back a couple days later explained what happened and was ignored by the manager who was only feet away. The guy who starts the sign up process was very polite and apologetic so no complaints there but then after taking my info mentions a extra fee of $50...ALL thier signs say, $10 to sign up, $10 a month, NO COMMITMENT! This is a lie. Its either $60 to sign up then $10 month or its $10 to sign up then $14 a month. I know basic math...why dont they? Still considering reporting this to the BBB for false advertising.Planet fitness is very transparent about the price, why wouldnt these people be?

Ive been going here for a while because its cheap and close. Cleaning could be done on a more regular basis

Convenient gym decent equipment but dirty the locker room bathrooms always has urine on the seats and floor and the gym smells bad not saying it’s the staff although the staff rarely moves around but it’s prob just the people they attract the gym use to be decent lije four years ago but it’s gone way down hill go to fit lab or best for a nice gym event planet fitness is better

Love this gym, never too crowded. Great location, always clean with friendly staff - who greets you by name👍

Nice clean well equipped space at a very reasonable monthly price.

Great gym... Clean, lots of space, and friendly staff.

Although theres limited machines the staff is friendly and atmosphere is good.

Great equipments I think is the best gym around Nashua area at this moment!

Scam company took my money last month 25 dollars more, I tried the cancellation and I didnt the update my new debit card now again 90.00 and I did the cancellation 55.48 terrible company. I contacted the company a lot times and I did the explanation about I change my debit card I can make the payment fair . The company put the lot fees and months I don’t use the Gym .

Good, low priced gym. Could use a makeover as its starting to show its age.

I went to go cancel my membership today because half the equipment is broken and the club is disgusting dirty and they told me that I could not cancel my month to month membership. This business is a scam and has been reported to the Federal trade commission.

This place is filthy. The staff is lazy and indifferent to member concerns. The custodians do nothing. One in particular works around twirling a dirty rag making creepy animal noises. The hours of operation keep decreasing. The sauna is always cold, it takes an hour to heat up and if you call to have it turned on before your arrival they wont oblige. This place is a real horror show.

Dont waste your money on this pathic excuse of gym.

Gym hours changing without notice horrible business changing memberships after my year is up this used to be my go to gym due to availability of 24 hours but now its not even worth it because its staff is awful and bathroom facilities are gross

I have made several attempts to speak to the manager at the gym and every time I have called, there is always a reason she cant take a call. Either shes not there or to busy but when I was there working out I see her do nothing but sit on her cellphone talking or just not in the building just like the majority of young kids they have hired there for management or employees they do everything else but work. When I tried to address my issue with her in person about my contract she told me she would look into it and had never responded back and when I used to go to that gym she tried to dodge both me and my wife. This gym has became a joke they go threw there managers constantly they never have had actual committed workers there. The kids only do there job if there is a complaint, except of her making sure they are working she is constantly sitting down at her desk joking around except of them cleaning machines or been at the front desk its like a cat and mouse game trying to find a worker there in the evening. Thank god they have only one employee who I have seen work there the longest and actually is there every time I had gone to the front or is visible to be found if needed threw out the floor and thats only in the morning good luck trying to find an employee in the evening after his gone. The gentlemens name is Jose, but I know his the only one who has helped me every time because later on in the evening trying to get one of those kids to work is a game there either hiding in the small break room on there phones or in the corners of the gym talking to friends. My conclusion to this is I think its time to change out your district managers and hire one who can hire the proper manager/employees that is needed for the gym and provide them with the appropriate training they need. If I had a choice I would give the five stars just to that one employee in the morning who is always there doing his job, not the gym its self because the kids they hire in the afternoon/ evening to work dont and the machines and bathrooms never get cleaned. Good luck to any future members

Its a good gym to find a good shape.

Plz make Eric wear a sweatshirt at all times his muscles are way too distracting

Comfortable place to workout for the long haul!

Not gonna lie its pretty ghetto in this workout world, theres a lot of holes punched in the walls, but nobody bothers me so whatever 🤷🏻‍♀️

Avarage place to work out, cheap membership, plenty of parking.

I like that place they more machine to lift weight

This company will not let you cancel. Ive been trying to stop them from charging my credit card for almost three years - yet I find continually find new charges from them.

Very catty and closed minded people, place is not very clean,plates left on machines, dont bother....i do not recommend

Clean for the most part,Small cozy

The place is absolutely disgusting..

Keep getting doubled charged! They lack any type customer care all they want is your money! And will scam you into it!!

Decent gym, good staff.

Its dirty, its small, the equipment is sparse and old, but its open 24hrs and doesnt use juvenile shaming tactics like the other, similar gym chain.

The worst club I have ever been to ripped me off kept taking money out of my checking account when I was in the hospital with cancer never gave me a break terrible

Alright gym, kind of cramped with only 1 squat rack

Thank you for all your inputs on this Gym,i was going to join but now im not.Thank you all again,you saved me from a lot of headaches.

Ocean store Job Lot

Love Zumba!

Good

Nice

Work it out!

Bad gym

Quite huge

Live the

Wow

My favorite place for my exercises ❣️