Got there at 1015. Waited two hours to get my nails done. Check in procedure could be more organized so the nail techs know who has been waiting the longest and who is there for an appointment. I watched two people who had an appointment not get service until at least an hour after their scheduled time while walk ins who had been waiting were taken first. Overall my nails are nice and they treated me well; better priced than some places in York.
Absolutely love this place. They are very clean and try hard to be as accommodating as possible. My only complaint would be that sometimes they rush you through when they get busy and your nails dont always come out as nice as when they take their time. I try to stick with the same girl as much as possible. All of them are very sweet.
Made an appointment for 10:30 AM with my mom. My mom sat in the pedicure chair for a good 20-30 minutes before they did her pedicure. I showed them a picture of what I wanted before my pedicure which was a BASIC powder yellow ombré. After my pedicure they said the girl that was going to do my nails would be done in 20 minutes and be with me. I sat from 11:30-12:20 WAITING for the girl to do my nails. In the midst of it she told me next time I should let them know I’m getting powder ahead of time. HOW AM I SUPPOSED to know only 2 people in your shop know how to do basic ombré powder. That’s something you should ask if it’s an issue. I ended up not even getting my nails done, but safe to say there will not be a next time. Making an appointment with them does not matter. They rush to get stuff done and take everyone. While sitting in the salon they continuously kept just letting people walk in. Numerous people came in as walk ins and were served while me and my mother who had an appointment waited. Very unprofessional and I am not one to leave bad reviews or leave reviews at all but I had to.If you’re in the York area and need your nails done TAMS NAILS & SPA (where I normally go) is the place to go.. Very organized, professional, clean, and all their nail techs are awesome at what they do! If you have an appointment, you will be taken at the time of their appointment and if you are a walk in, they are honest about the wait time.
Michelle does an excellent job on designs!! Definitely will be returning ☺
Nails By Michelle was recommended by friends. I can say that this is a great salon. Our pedicures were relaxing and the staff was so friendly. The salon is clean and Covid safe. Thank you for the best experience Nails By Michelle!
Time to find a new nail salon... this ain’t it! Very rushed and inpatient nail tech! This is supposed to be an enjoyable time for me to relax and get pampered but this my last time! They overbook so they’re rushing me to get to the next person!!! This happen 3 times!!!!
I have experienced excellent service here for three or four years. I wouldnt go anywhere else.
Great customer service, kind people and clean salon.
Absolutely amazing, michele never fails to impress every time !
These girls are the best.They make Maris nails just about perfect. I wonder if I could persuade them to paint my car... Lol
On Friday waited 1.5 hours, couldn’t leave because they wrapped her nails in tin foil. She picked a pedicure and they charged her $10 over the posted pedicure price
Sat around for 30 minutes after my appointment time. Dont even bother making an appointment, as they clearly are not a priority.
I love the staff they all do a great job. Michelle does amazing nail art.
This was the best nail experience Ive had in a long time. The front lady was beyond helpful and funny as well. I will definitely be going back
They did an awesome job ☺️
Went in for the first time today and was very impressed! The place was immaculately clean, all the staff were very friendly and my nails look great. My tech did exactly what I asked for, and she was lovely! Will definitely be returning. I also watched another tech fix a set of nails from another salon and she did an amazing job reshaping and fixing them. Absolutely recommend!
Rush job on pedicure, offered water no wine, didnt remove calluses off hea trying to do manicure at the pedicure chair and trying to get me to leave before pedicure was dry. Never again.
Great service and quality products!
By far the best salon in york, pa....I love all the girls......I enjoy myself every time I go. What makes it best is the owner Michelle has an awesome attitude and treats all the girls equally and like family. Katie is my nail tech she is awesome at what she does.
Every time I go for a fill or a full set. Manicure and/or pedicure, I walk out of there in amazing time and look/feel pampered💚 10/10
Great experience! Came in later and still took us to get our nails done. Took their time even though it went a little past closing. Super friendly and kind! Would definitely recommend!
I took my own polish for a wedding and 1 color was not as I imagined but she was VERY PATIENT AND KIND. LEFT HAPPY!
Went today for the first time, after hearing great things about this place. They werent wrong! Very friendly and engaging staff, plenty of colors to choose from, clean and modern salon and good, experienced technicians. Was very happy with how my nails came out! Will definately return!
Nothing but the best from everyone here. Super friendly and they do wonderful work!! They have gained a lifetime customer!
Katie was fantastic...
Amazing service backed by excellent professionals who are sure that your vision comes to life! Great prices and always offering refreshments or massage chairs while waiting or getting spa services. Why go anywhere else? Know that they are super busy so walk ins are going to wait- I advise making an appointment if crunched for time!
Great place. Friendly and helpful staff. Lots of color choices!!
When in two weeks in a row took own polish and still got charged 90 even after being told it was 60 with own polish had to go back and get first set fixed and within a week my nails came off
Excellent customer service and fast! Been twice now and will definitely be in after vacation :)
Great service, clean place! My nails are always looking beautiful! Highly recommend!
Absolutely the best nail salon in PA!!
Michelle runs a great nail salon and Katie is my favorite
Great first experience here. Very clean and sanitary.
Terrible nails. The design was just glitter. Im enraged actually. If i were not such a good person id have thrown a fit in there. Im now paying to get my nails reshaped and painted tomorrow.....kind of wanna cry. Idk how to tag a picture but id like the owners to contact me so i can show them.
Been going to Michelle for almost 10Years. She’s great.
Great people great service
Called multiple times to see if I could make an appointment was told to just walk in they weren’t doing appointments today. I came in and asked for a gel manicure and pedicure I was told there’s no pedicures today. I’ve waited for an hour watched MULTIPLE people who came in AFTER me go before me INCLUDING people for PEDICURES. I’m NOT HAPPY AT ALL with the WASTED TIME.
Friendly staff. Very clean shop.
Great service great quality and beauful nail art
You have to go there they are super nice excellent job and excellent customer service Michelle really know how to treat her clients is a very decent and clean place never being in any nail salon as clean as that one I highly recommend good prices too
Its the best Salon ever!
The best place in York Co!!!
Clean place, lots of colors to choose from and several options for services
This place is awesome
The ONLY thing Id change is open at 9 am on Saturday
Great
I love their work and the treatment they give me 😍