Great service, would definitely recommend. The truck came on time and Julio the driver was very professional and helpful. I will be calling them first next time I need a tow truck.

Guys there were great to my son when he was involved in a car crash. Helped calm him after the accident. Brought him and the car to the yard where we were able to gather some of his things and get him home. Good communication during the entire process. Someone was always there to answer our questions and walk us through what needed to be done. Made a very stressful day a bit easier for all of us.

My car broke down, I was trying to get my car towed from Worcester to Boston, but this guy said he can’t do it today and call back tomorrow, keep in mind this is supposed to be a 24 hour business. He also proceeded to hang the phone on me, what type of customer service skills are being taught at this establishment.

This place is an illegal operating towing company. My car was parked behind my office and still got towed. Called them asking why and was told the landlord called to tow my car. I 3-way called my landlord, the landlord said she never called any tow truck to tow any cars. The tow guy ignored my landlord and demand i pay towing and storage fee to get the car out. I will be filing lawsuits with this kind of illegal towing company. They should not be operating at all. And i will make sure i will fight to the end until these bad guys stay out of business. Everyone beware!!! Take the picture of where your car park, these criminals will try every way to take your money

Great time...got tow truck in less than an hr

Had vehicle towed here after accident. Tow truck called by WPD. Why they choose to deal with these folks is beyond me. Rude, Obnoxious, Non-Professional. Worcester needs to better vett which businesses they support. This should not be one of them. They are on the bottom rung of even Towing services which is on the bottom rung of all businesses. Sad.

Two of my cars got towed and I tried calling to see if they towed them, and they were very rude. I understand the weather is bad and they’re probably busy but just being kind goes a long way. The towing company that I called (Early- shout out to them even though it’s inconvenient!) that actually towed our cars was very nice and helpful. I don’t usually leave reviews anywhere but this was different. If I never need a tow I know who not to call and I recommend everybody else do the same!

Bring extra cash, they changed the price on me 3 times. Sent an employee after me in the parking lot to shake me down for another $20, after I already paid their full price. I did not feel safe here at all.

This company is acting illegally. They are towing cars from private lots and are ignoring the requirements of Mass. 220 C.M.R. § 272.00. The maximum amount that can be charged under the statute is $108, they are charging more than the legal amount. They also must not notifying the police department as required by statute. I will notify the BBB and all of the authorities of thier illegal towing pracitices. Beware of this company.

Might be nice if the tow truck drivers learned the rules of the road. No turn on red doesnt mean turn whenever you want. And pedestrians have the right of way, but not according to them. They would be my last choice to use for towing.

My mom just got her car towed when it was in our driveway, and actual cars on the street that were blocking plowers did not get towed. we had no information on who this company was so we called the police. once we got a hold of them, the people on the phone were so condescending and disrespectful to my mom when all we wanted to know was “ WHY.” now they are asking her to pay a fee for towing her car for no reason . these people are disrespectful and disgraceful.

So as part of my lease I am assigned a spot to park in the lot which is actually part of my lease but apparently. If they are board they can just take the vehicle out of my assigned spot with no questions asked! Vehicle is brand new not even a week old and now has a problem and is at dealership. Nowhere in my lease does it say I can be towed from my spot. Now I have to see what is wrong with my vehicle and small claims it is for this place. I would not recommend these crooks that just need money so many tow places have gone out of business I’m sure this one will go soon. I’ll keep ya updated on my vehicle and how it all turns out. But stay away there are better alternatives then these guys!

Avoid them like the plague! My roadside assistance service had this company tow my car to the garage. The driver was yelling and acting like a bully. While car towing isn’t expected to be classy service, being an a**hole shouldn’t be a default but unfortunately thats my experience with them.

They towed my car after an accident. The tow was fine. I called to release the car so that a body shop could pick it up. The person on the phone said fine. Then the adjuster said that they wanted me to sign a release. I called Jeff, the manager, and asked him if we could just do this with faxes. No, I had to come in in person. SO I lost 2 hours driving there and signing and returning. What really gets me is that when I showed up, he just gave me a release form and asked me to sign it, then thats it. He never checked any ID (which, if he had, might have explained why I had to go there in person). So 2 hours wasted just to sign a form, rather than consider a method that would have saved me 2 hours. A perfect example of a petty tyrant that just likes to make people jump through hoops simply because he can. Jerk.

Owner of this place is extremely unprofessional lives in my town I was pulling out of my drive way and he tried to run me off the road then got out of his car challenging me to fight. Haha who does that as an adult seriously get some anger management bud im half your age if I got out of my car it would not have ended well for you. Oh and buy the way Im in the car business so ill make sure to spread the word about you and your company :)

They totaled my fiances truck. Popped two tires and completely destroyed his transmission along with braking his drivers side door

I am so grateful to this towing company I was rear-ended on the highway and the truck driver who came and got me commiserated with me on the way back and help me figure out what to do since it was my first accident. Once I got to the shop they let me stay there for as long as I needed while I was making phone calls and getting things set up and then the person working at the front desk helped me get my car into a condition where I could at least drive it home so I didnt have to leave it there overnight. They were very accommodating and helpful and kind as I was going through this stressful time and I really appreciate what they did for me.

I believe this review to be well deserved. June 6th of 2019, I was up late watching television and folding laundry when I heard a severe crash as well as car alarms going off. I ran outside to find that my car which was parked in front of my home had been hit by a severely reckless driver. The driver had attempted to flee, but then took off on foot with the passenger on foot when their car wouldnt respond. I had never been in any accident before and didnt know what to do. I called the police which were no help to be honest. Aside from cleaning up the mess, they didnt do anything. Both vehicles were towed and inspected by Boulevard Towing. I followed up with them just to find out my car was a total loss. However, that wasnt the worst of the nightmare. Even though my car was parked in front of my home, the insurance company really was not trying to pay me for the damages as the owner of the reckless vehicle was claiming that the car was stolen only after having heard of the accident. This began a long and painful process as the investigation would continue to go back and forth for MONTHS!! I am grateful to Boulevard Towing as they went the extra mile of confirming that the reckless vehicle had NO signs of forced entry, the keys were found in the car, and furthermore, their video footage confirmed that the man who I saw flee the scene on foot, came in the day after the accident with his girlfriend (the true owner of the said stolen vehicle) to claim the car. Also, as the investigation went on for months, my car had stayed in their lot for a very long time as continued to pile on fees. However the manager of the lot was very understanding of the situation and even took the initiative of calling the insurance company and aiding them with information to hurry the investigation. After months of long waiting and calls, I was finally paid for the damages, and Boulevard Towing agreed to reduce the fees substantially, and took only a small portion of what I owed them. Now, I do NOT write reviews by any means, but I felt the need to share this experience as Ive never heard of a towing company not being money hungry or greedy. Ive yet to hear of a towing company being so helpful and considerate of a persons circumstance. I thank them sincerely, and would highly recommend them as a fair business.

Prompt reasonably priced. Would definitely recommend.

The person who was sent to us is really nice and helpful! I forgot to ask his name, I do appreciate his help a lot! He helped figure out the problem of my car instead of direct tow it, which he can do.

Good drivers moved my car with no issues or complaints

Jonathan vancelette Extremely disrespectful I would stay very far away from this company I would highly recommend looking for a different tow company

I certainly did not have the same experience as many others say here. But here’s my story:I am a college student in the area.I looked for my parked car the other night and it was nowhere in sight. I went through all the calls my school’s police, Worcester police, but no avail. I call Boulevard and they gave me the information I needed my car was involved in a hit and run that also involved another car. Worcester police hadn’t even written the report yet and Boulevard at least told me the minimal details of what had happened.Anyway since the car is not registered under me, my father called. The car was hit and totaled to what we believe was an impaired driver. The wheels were broken off and it was driven up into the sidewalk. We were not available at the time. Boulevard handles the situation wonderfully. They worked with us and the Worcester police department to resolve the issue. They also helped with the insurance company storage and all towing. The folks in the office, the folks on second shift were of invaluable help. They even went as far as having a mechanic help us remove a frozen on license plate so we could return to the DMV. The service that Boulevard provided far exceeded my expectations.

Lets just say tge gentleman at the yard where vehicles are towed was not to pleasant

If I could give zero stars, I would.I work as an in-home service provider for children with special needs. I have a client who lives in an apartment that apparently has a contract with Boulevard Towing, but the towing company appears to be predatory.A few weeks ago, I arrived for my first meeting with the client and couldnt find parking. I rolled down my window as one of the tow trucks was approaching, and asked the driver where I should park. He pointed to a spot and told me it was okay to park there. I was anxious because my clients mother had warned me that the tow truck company was predatory and I asked the driver if he was sure I could park there because I didnt want to get towed. He said I wouldnt get towed. I parked there. No problems.When the staff working under me arrived the next week, I directed her to park there too. No problems.I parked there today and was towed. It cost $145 to get my car back. I told the man working at the front desk what happened, and he told me it made no sense. I agreed with him and explained that I was upset because it made no sense at all and I have to visit the apartment complex every week for work. He then told me that I must have misunderstood the other driver, but I know I didnt misunderstand someone pointing directly to the spot where he said I could park. Fortunately, my company is going to reimburse me for the tow; however, Boulevard Towing should be investigated for unethical practices.

I had called them to ask them a simple question, since they tow for the city of Worcester. Just wanted to know if my house was an even or odd number so that they wouldn’t tow me. I know even numbers are weirdly calculated. The man on the phone yelled at me and told me to outside and look. Obviously I know what number I live at, but 34 is odd but when it’s broken down it may be even and I know it’s not THAT simple. Sad, that the rude man couldn’t take 2 second out of his night to answer a question. Thank you to Pats who did !

Awful experience with a driver for this company in the city of Worcester.A small group of us were on mill st teaching a fly fishing class to young children we parked across the street not realizing there was a tow zone sign, the driver showed up and started hooking up to one of the teachers truck ( an 86 years old veteran) we quickly apologized for parking and the driver began to curse at is and was very rude and refused to unhook the truck . Not professional at all !

It is nothing new with this place. All the poor reviews show what type of thieves this company truly is. I have had my share of events with this crooked company but I was always paid back for the damages they have caused.

These guys are rude, stay away.

Awful service. Called at 1am on a Saturday about having someone towed at my apartment complex since there were multiple cars parked at my building that didn’t belong there. I was told they would “try” to send someone. 30 minutes went by (I live less than 10 mins away from this company) and no tow truck arrived. I called back & and the guy who answered the phone was super rude to me and said “nobody is coming. We’re busy right now.” I ended up having to park in the grass at my apartment complex. If I could give this business zero stars, I would...

My car WAS parked where it should not have been. It was towed by Boulevard, and towed without any damage or issue. However when I called to get what I owed for the tow I was quoted a price till the following morning. No surprise the price quoted was not honored. Jeff the office manager is extremely rude and confrontational.I paid my bill even thou I was quoted a different price (in fact I overpaid just to end the situation) When trying to make change he handed me someone elses tow slip with their payment in it. I nicely asked did you mean to give this to me? He quickly snatched out of my hands.He also could not answer simple questions when asked without being condescending. It shocked me to see an employee of a company that does work for the City of Worcester handle customers in the manner that I was treated. I happen to work for 2 companies that do services for the City of Worcester and I would be embarrassed to have Jeff on my staff. I also will be filing a grievance with the City of Worcester so that they are aware of Boulevards actions.Lastly always inspect your car before signing anything, regardless of who tows it. Once you sign the tow company is free and clear of any damages or missing property

They great!

Was with a friend getting her car towed, then this little girl was yelling at the dude calling him a whole bunch of names whitch was wrong. But this guy gets out of his truck telling the girl to come up to him to say it to his face witch pissed me off. The guy should of just kept driving, like I get it your mad but gives you no reason to try and fight a girl. He was definitely trying to square up. This guy had a good 300 pounds on her. I was glad I was there so nothing happened. They should have some training how to deal with angry customers. Obviously customers are gonna get mad if they parked somewhere for 10 minutes then there car is getting towed. I got my car towed plenty of times but this company is just messed up. Surprisingly they have been in business for a long time, but I dont see them making it that much longer. The garage is a dump. All. good reviews you see I bet the person works for the company.

This company needs better customer service reps. Im sorry but if someone is trying to you give their business instead of being short and impatient you would think that your company would know to speak to the public. Not surprised your company barely has a 2 rating and hopefully it goes down further. Im sure your company makes money but you could probably be making a lot more if your had better people representing your business.

Outstanding Staff, owner(s) must be proud of this crew...

IF U NEED ANY MF PARKED IN UR SPOT CALL THEM THEY SHOWED UP IN 3 MINS LIKE WTF FASTER THAN WORCESTER CAB LOL

Professional and helpful. Refreshing. Not what I expected after reading some of these reviews. Sounds like a lot of angry people that dont read the no parking signs. Broke down in Worcester. Towed me for a fair price to my mechanic. Didnt have to wait too long. Thanks Boulevard Towing, Hopefully i wont need you again any time soon.

After reading everyone else’s reviews I was a little scared to go get my car after it was towed. I walked in the office (AFTER 7pm) and dealt with Joe behind the counter, I paid him and he directed me to where my car was supposed to be. I went into the yard and after looking at each and every car parked out there I came back in feeling a little confused now because I couldn’t find my car. Joe offered to come out and help me but before we went out again he first searched for the paperwork just to make sure. Well to our surprise it was actually in the OTHER lot (which WAS a surprise because it was JUST towed yesterday). So now I go over to the other lot to get my car...ITS DEAD! and wouldn’t turn on from being jumped...sssooo now I take out the battery because I decide I’m just going to take it to Auto Zone and leave it to charge then come back to get the car. As I was taking out the battery (which took me FOREVER because I didn’t even bring the right tools to do so) one of the drivers (Andrew) pulled in to check out what was going on, I quickly explained my story and before I could finish he was already offering to help. He offered to get his jump pack and see if THAT would turn on the car...and to my surprise IT DID!!!!!! So now...Since I had already sent my driver of THAT car home to go to bed, I decided I was still just going to stick to the plan and bring the battery to auto zone and come back tomorrow with it to pick up the car. I drove over to the office side again to give Joe the update and to ask how much I would be charged to leave it there another day, he told me to go have Andrew jump it again and drive it to the other side of the fence so then tomorrow I can just come get it..🙏...so now I go back out to Andrew and ask if he could possibly jump it for me again...he was MORE than willing to do so and not only THAT but he also offered to move the car for me too!!! (I even decided to give him a $20 tip because this man went ABOVE AND BEYOND for me without asking me for ANYTHING in return) 🙏🙏🙏...After feeling like I was going to break down today (and being soak and wet...not to mention EXHAUSTED from being home with a sick toddler all week)...ALL I kept thinking was “THANK GOD FOR THESE GUYS!” 🙏🙏🙏

They towed my car even though it was legally parked. When I called to get info on my car I got hung up on twice. I called a third time and a lady answered, she on the other hand was a bit friendlier. I politely asked if I could go grab a few electronics that I had left in my car and she said no. Now I paid almost 1000 dollars for my laptop. I am a full time student and a full time employee, and my work is mostly based of my laptop so now Im most likely going to be unemployed and Im having a hard time attending classes because... no car, and having a harder time keeping up with assignments, because again... no laptop, not only will I be jobless, but I will have no money to get my car out, and will probably end up failing this semester. I should be suing this Towing company, instead of paying them for towing my legally parked car. I wouldnt recommend them to anyone at all!!! They should get shut down or fire the nasty, rude, and impolite workers they have, including the female!

A car was stuck horizontally at the top of our street. Weve been waiting for an hour and a half for someone to do something. Finally Boulevard Towing comes. The tow truck driver is just chit-chatting away with his coworker for about 20 minutes. I walk up as they are completely ignoring me whilst they talk about skiing or snowboarding or whatever irrelevant snow sport it was. I ask if theres any progress. The driver INSTANTLY gave me an attitude and told me he was figuring out how to get the car out. That was literally what I was asking was for progress because Ive been sitting in a car for an hour and a half with groceries in the car. He continued to be rude with an attitude so I walked away back to my car. THATS when he decided to finally do his job. Listen, if you want to take your time to do YOUR job, and want to be annoyed at the people asking when they can finally get into their home with groceries, this isnt the job for you. Rudest row truck driver ever. I get it, its not fun work, but then dont chose this job. Being THAT rude for just asking a QUESTION was completely unnecessary.

First storm of the year and were brand new to a residential area and were unaware of how the parking ban worked because out street has to declared bans so my car got towed cuz we followed the wrong ban along with a few other people. my fiance woke up to see the car was gone and called WPD and asked whose zone we were in. They said Boulevard Towing, we called them they said $145 to release the car. My fiance and roommate WALKED 30+ min to get my car and our roommates car because Im 8 months pregnant and couldnt trek that and cabs werent responding. Picked up my car to find out that they broke off one of my windshield wipers and deny all of it and towed roommates car with the Ebrake up the entire time so hopefully that didnt damage his brake. Im sorry but I put them both up so they wouldnt stick to the window and they were there when we fell asleep. Please learn to own up to your mistakes

Nobody wants to get their car towed, but these guys took care of me and made it easy. Making a bad situation better

My USAA Roadside Assistance sent Boulevard Towing to pick up my car when I lost brake fluid. The driver Brian was kind and engaging. I appreciate the service offered.

My first experience with Boulevard Towing was awful. My boyfriend called them for assistance getting his little Corolla out of the snow. The driver was rude and didnt help us at all. I heard him yelling at my boyfriend and I had had enough of that. I tried to call the office to complain about the rude service only to get hung up on multiple times.However, my second experience was the exact opposite. I was told the tow truck would be there in an hour. I was expecting a much longer wait according to the reviews. I only waited about a half an hour. The drivers name was Scott, and he was really very kind! He actually got my car started for me and I didnt even need a tow. He was also very nice to my daughter. Thank you so much Scott for helping me with my car. I truly appreciate it!

My car was towed while I was visiting my sister due to a maintenance order to restripe the parking lot at her residence.I called their office to ask the terms and pricing to get my car back and the man on the other end was extremely rude, unprofessional, and used abusive language towards myself and the people in my sisters building who are underprivilidged.We felt so insulted and unsafe that we called a police escort to help us with the transaction and avoid any further verbal abuse or potential damage to property by this person.I asked to speak with their supervisor and they were all covering each other.Do not do business with these people if you can help it.

My wifes car was towed yesterday with a handicap sticker on the window and when we went to pick it up at the office the owner was total loser swearing at a couple of Africans who had their car towed as well. this guy is very unprofessional and was not apologetic. do not understand how a person like this runs a business. not to mention prices were changing depending on his mood. was charged $160 dollars when the tow guy told me $145. the poor africans were charged $180.

If there was a no star option I would have chosen it!!! The driver was so incredibly rude and disrespectful. A completely awful experience added to an already bad situation.

The towed my car legally parked. There were no signs posted saying I cannot parked there. The rubbed me of $140. Ill get my money back.These people have watch dogs on site who calls them. The towed my car with 5 minutes after parking. If it happens you go visitsome of your relatives at 11 Marble St apartments, be carefull. There are 4 to 5 parking spaces in the visitors area, rear of the building, with no sign, this is a trap.By law, all parking in a private property must be designed with a sign, at the entrance or on the parking lot, these 4 to 5 parking spaces are not . Do not park there, they will tow you car.

These guys are nothing but crooks. We walked in to a store for 20 mins and they had towed are car with out us even knowing and was no help on letting us know that there building had moved. I am disacuested by the people that run that type of service

They don’t even deserve one star. My family parked in a handicapped spot WITH a plack. Went into the store and grabbed some food, come to find our car was gone. We called the police, and they had no record of a tow. After asking people around the street they directed us here saying they had towed us. After going there and having them explain that we owed them $145 for the tow even with our plack, they admitted to trolling that handicapped spot. Our family had 3 handicapped people inside, one who needed a walker and was unable to use it as we looked for our car. Another had just been taken of dialysis. Absolutely unnecessary to do this. They should be ashamed.

Friendly and courteous staff. Good convos with the tow driver on the way over

Horrible customer service, needed my car towed and the driver left without my car, and the guy on the phone was lying about why the driver left. Do yourself a favor dont use this service.

Absolute worst. Zero stars if I could. Just taking your money for the fun of it. Not even worth the story.

Great staff

They were courteous, respectful and very informative

Friendly people. They get a lot negative reviews from people upset their car was towed.

Perfect 👍👌😊

Jim cussed at a friend over a tire key and stated she should change her own f%#^!*! Tire. Then the driver called back and had the tire key. Suddenly Jim wasnt available for pleasantries over the phone.

The extremely rude tow guy tried to tow my truck within 5 minutes of parking. and immediately tows anyone he sees. He never called the owner of the place to see if I was a guest or anyone associated with the group of stores.o me of tne venders was Bank of America. I stopped him and he said he cases the area and takes any vehicle he sees without asking questions. This is illegal towing and I am going to sue this company. They are corrupt and dishonorable. I would hate to live there is less lives.

Competent tow drivers and friendly staff.

Rudest person I have ever dealt with in any context. I just needed my car to be towed to a repair shop, but instead I got yelled at so badly that I could not get in a single word before he hung up. I needed to call them back four times just to tell them not to come because I no longer wanted their service. Stay away at all costs. Use Joes or Pats instead.

The people are rude over the phone and the gps takes you to a dead end

This service is absolutely horrible. All the workers were very rude and not once were understanding of anything we said regarding our car. They actually got in my sisters face and one man was yelling at her and swearing in front of a child. They overcharged us for the towing service and threatened to keep our car if we continued to argue their points. I would give them zero stars if I could. Rudest people I have ever encountered, it is very unfortunate.

The worst and most disrespectful people in the world, this place needs to be shut down. They dont even deserve 1 star.

Driver was incredibly rude I asked for a tow to my house and he ignored me and took it to his shop which was way further and charged 150 when I didnt ask for a tow there . The rep was rude and stuck up for his driver . I had my car towed before and never had such a bad experience!!!!!

A word of advice, just make sure you inspect your car before signing that paper, even if you have to walk all the wayyyyyy down the street and back up.

Was visiting my friend and said I was trespassing I was parked near the visitors area and there were no numbers on the parking spots. There was in fact about 6 open parking spots around. Its a weekend. I did not understand why I got towed. Overpriced towing fee of $145 too. Next time I visit my friend Im going to video record my parking spot and plan to file a complaint to their building too. I work hard for my money this is just evil.

My car broken on highway. i call to this company (Boulevard )first price was 150 $which I completely satisfied after on the way a driver towages call to boss he said if you do not pay 250 $Reset my car on the boulevardI do not recommend this company to spend time and money!!!:(

Excellent people from the tow truck driver to the mechanic to the management. I wouldnt bring my car anywhere else.

This place is absolute trash and the people who work there have attitudes to match.

I have been using Boulevard for all my repairs for years. Very professional and I know my car will be fixed right the first time.

I give them ⭐️for picking up the phone, and in order to write this review. Their website and reviews speak for itself. I understand why my friend wanted me to call because they are beyond rude. The man escalated on the phone when I asked for the information of where my friends vehicle was towed? He automatically became defensive and increasingly aggressive. I asked him several times to lower his tone and there was no need for his belligerence which he denied. In fact he hung up on me 3 times and told me that he did not have to answer my questions. When I asked if he could produce pics of where my friend was (illegally) parked he finally answered a question with a shockingly aggravated, no. Then started laughing and said, You think we tow cars illegally? Like it was such an outlandish thought?! He yelled that it was illegal. I said it certainly is and Boulevard Garage could get into a lot of trouble if that is the case. He yelled to call the apartment complex which he would not give me the info to which one. I asked for him to have some professionalism, and Im not yelling or being rude to him. That him yelling over me is not helping the communication. He yelled to come pick up the car and pay the $140 and hung up on me again. Dealing with the public is a pain in the ass and can make you jaded but this guy is just a straight up miserable, nasty person, who has some serious issues. I have dealt with towing companies before such as Pats and other ones that are kind and down to earth. When your stressing over your vehicle their smile and help makes a difference. This low level human being did not even let me explain that our friend just died a horrible death, and only two of us are allowed to go to the funeral which makes us a natural enemy for other grieving friends who are grudging against my friend and have threaten her, and actually threatened something like this? So my questions were to find out if they illegally towed my friends car or if they were just a pawn in something malicious. Either way my friend and I have been through enough watching our friend die a fate worst than death for months. In no way this is deserved on top of it, and she should not have to pay either way. I come from a family of prestigious well educated individuals with Doctorates in Business Finance, Business Marketing, and had a manager position at Starbucks during school and I feel that the companies my family and I worked for had strong ethics and followed a Mission Statement for their growing success. They invest for their future with the genuine care for their customers experience and value honesty and integrity. If this company does not make some much needed changes, they will only have themselves to blame for their failure. So the desperation of towing vehicles illegally and hearing out, all these other bad experiences and reviews are something to consider. Im not even one to review anything bad but only give reviews and praise on outstanding performances. Do not let this company bully you or corner you to pay for something you are not responsible for. Hold them accountable for their wrong actions by filing a police report, better business bureau, and whatever resources out there for them to do this. Firstly, just dont give them your business. Try Gardener mechanics in Worcester, I think they are wonderful and dealt with them for years. Protect yourself by taking a pic of where you parked your vehicle. Whats around it and the signs around it.

I was trying to get a tow set up with this guy and he was like a guy on steroids how short his fuse was, he just went from okay to really mad in like one second lol.....its only a matter of time before this guy goes out of business, TERRIBLE CUSTOMER SERVICE!!!!! and if i could of posted this comment without giving this business and stars i would of gave it ZERO!!!!!

My car was in accident and towed by the police, the driver was very professional and Jeff in the office could not be more helpful.

Made it easy to empty my car and have it towed after an accident.

Awful place, completely ripped me off. Towed my vehicle that was legally parked!!

Bad experiences over charging for mileage and Gas

Absolutely terrible. Personally insulted me over the phone before I even asked a question. I have never dealt with anyone more rude.

Helpful during a stressful situation.

I sit at work every day and watch this tow truck driver in a parking lot DAILY hooking up cars and when the person comes out compared foods he charges them and releases the car smfh .. pockets the money !! To me this is not a honest company I would leave my possessions with !!!!

Long history in the city

These guys hired Patrick Horan, the transphobic tow truck driver that assaulted a trans man in 2016.

I would share details of my experience, but I am worried they would file a defamation suit against me. Ill leave it at that.

Stole things out of my car. Terrible business.

Tried to rob me by charging me for two days of storage. They relented when I confronted them, but still very rude & underhanded.

Horrible horrible attitude. I wish you never deal with them in your whole life.

Aweful company, damaged my car, would never recommend to anyone

Great service

I left my wallet and my phone in the car when it got towed my money was gone and they stole my phone cover and they used my phone to go on adult websites.

Drive was very disrespectful and rude, also left me out in a 5 digress cold, didnt give the time to collect jacket and hat out of the car

I was in a lot of trouble with my car, and wanted to just junk it, talked to the manager and he basically made the whole thing happenGetting your car towed is no fun, but these guys really do care about the customer

Total professionalism.

Rude people, not helpful at all they either hang up on you or bump your calls all together.

I later fix tint truck at tow shop

Very rude phone call was looking to have a vehicle towed

Worst towing company and rude people

Liars and thieves

Waited over 2.5 hours for a tow

Had me waiting for them for 3 hours when they said one and when I called they said because other people have priorities because the cars are worth more.

Unprofecional