My technician Leah is THE BEST!!She’s very precise with everything and my feet has never been this beautiful!! I believe she’s the absolute best because last time I came here, I got it from Ashley but something was off. So this time I tried it one more time before stop coming and I’m so glad I did. Leah is amazing and such a professional technician ! Oh and Michelle is amazing as well! Everyone go ask for Leah or Michelle
This place looks nice on the outside, but I have had terrible experiences here. Just got my nails done with gel yesterday and today they’ve already all peeled off. My nail tech was rough and I did not get the relaxation I like to get when getting my nails done. I would highly recommend Pro Nails right around the street over this place. Better prices and better customer service.
Michelle is great!! SNS & brows, great conversationalist too. My husband & I love coming here
Leah is absolutely AMAZING!!!! Best pedicures ever. So thankful I found her!!!
This nail salon experience for me was terrible. First They did not have what I wanted, and were confused when I asked for solar nails. So I just went with SNS with a tip. When doing my nail the girl who seemed very young and in experienced, did not know what size to put for my thumb nail. I told her it was a zero, which is what I get at all other nail salons but she didn’t listen. After attempting something else I made her take them off and try the zero which worked. After that it only got worse. Every nail shape was completely different, and un even. She knew that they looked horrible but still kept going and eventually I had to ask them to take all my nails off. Waste of two hours!!!! And they were not even that friendly.
The Big Apple pedicure is the absolute best and worth every penny. Michelle is very friendly.
My 15 minute wait time took 60 minutes, then they charged me $31 for a polish change since I no longer had time to do what I wanted to do
Great experience. So nice and excellent job on my nails.
Very clean and professional, Michelle is the greatest with nails eyebrows and pedicures!
This was my first visit and I was serious so shocked at how incredible and nice everyone was. I got a gel manicure and my nail tech Leah ( I believe that’s how you would spell it) was so detailed and did four coats to make sure it was perfect. She gave the best hand massage then blew me away with a shoulder massage at the end. I was walking on cloud nine when I left. I will definitely be back in two weeks to get them redone. I highly recommend. You can get anything done at the Big Apple including eyelash extensions! I’m very thrilled
My friend and I got our nails done earlier today. While doing my nails, he cut me twice with the machine. For a full set, I paid $56- fine, normal, aside from the bleeding it was okay. My friend, however, got a simple fill in because she already had nails. $54. $54 for a fill in and two accent nails. They didnt even have anything I wanted and there was a super long wait time. There was literally no positive thing about this experience.
I had a reservacion at 12 p.m. I arrived at 12:05 - 12:00 and waited until 12:21 when I left. The lady told me that there was nobody available for me because I arrived at 12.10 and another client, that had a reservacion, arrived before me so thats why nobody was available. That was a lie. The place look clean but dont lie to your customers. If you are in a hurry, dont go there.Send feedbackHistorySavedCommunity
Miseon is a master! Exactly what I wanted. Will definitely be back to see her
Attention to detail. They took me at my exact appointment time. Very organized, clean and efficient. Long time clientele. Ashley was great
Very nice and welcoming I went in just to get my eyebrows cleaned up and shaped and they did exactly what I asked for definitely going back
Just received a manicure and pedicure and I was absolutely blown away. The service was absolutely amazing. This was my first experience and most definitely will have future appointments. The entire environment feel is friendly and very professional. I will recommend this place to all my girlfriends.
My mom and I got a pedicure here. My mom’s water was pretty cold and the lady doing her pedicure cut her toe which resulted in her bleeding a decent amount. Our nails didn’t even get to dry before we had to leave because they were closing. $36 (per each of us) later and my pedicure is messed up because it had no time to dry. : (
Now I do not know much about nail salons, but this place has completely revamped my nails and toes. I am in the military and proper hand and feet maintenance is quite hard when you are overseas. When i showed up, I pretty much told the receptionist, I do not know what I need but please fix me. They gave me excellent service and I had a great time getting to know the technician. I will definitely recommend this salon. Great atmosphere.
I’ve been going here for years and the ladies are very nice! The atmosphere is always so relaxing and I’m always satisfied with how my nails and eyebrows look after I go! Ashley and Joanne are the best! ❤️
They charged me $60 for a fill in. I go get my nails done all the time and only get charged up to $25. Very expensive. Then they kept asking if I would leave a tip. Very unprofessional.
I’ve been going here for 2 years and love it.
My sister and I went here the week before her wedding. They offered services that sounded nice and would have been nice...if they were done correctly. The woman doing my hands was very sweet, but cut my cuticles until they bled on my right hand, my sisters manicurist cut her cuticles in 2 different places. Their gel polish isnt real. My gel polish peeled off completely in one piece on 4 fingers. It has only been one week since our visit. That has never happened to me before. I will not be returning to this salon.
This is absolutely the best nail salon in Woodstock. They are very nice and professional.
I am very sad. 2 weeks ago I had a wonderful experience...Today not so much. I had an appointment scheduled. I was about 15 min early, which I dont mind to wait. They put me in a chair, removed my old polish and said can you wait 10 minutes. I said that is ok. Almost 1 hour later of still waiting and they were taking people to work on who had arrive much later than me, I had enough. I went back to my car and called another nail place pretty much across the street. There are way too many nail places around to have to be ignored. Sorry...thought they were going to be my nail and spa place. Guess not
This place is really great!!! It was my first time getting a pedicure & it was the best!!!
Both times Ive had my nails done here, they look good, but it takes Forever!!! The last time, I got there right when they opened, and they took me right in. It took 2 solid hours for a SNS manicure. It looked good, but Ive got things to do people!! That should absolutely not take two hours, nor does it take that long at other salons.
I would give this place ten stars if I could! So today I was that obnoxious customer that brought my kids with me to the salon. I expected the ladies to by annoyed but they were all so so sweet! The young lady that did my manicure even went so far as to talk to the baby, hand her toys, and make her laugh all while working on my nails. She worked very quickly without making a single mistake. I asked for a very specific modern style and she executed it beautifully! They are gorgeous. Everyone there was very gracious and friendly. Very pleased with my experience!
Love Big Apple Nail & Spa Woodstock! Joanne, Sharon and all the girls are wonderful. I request the milk and honey pedicure and am never disappointed.
I have been to both Big Apple Nail salons and both have been wonderful. I always get gel nails and they always look beautiful and last forever (well about 3 weeks). I keep my nails really short so they usually just file them. The shape is always nice and they listen to what I say. Ive shown up 30 min before they closed and they always take me and do a very nice job. I will keep coming back for sure.
Love this place!! Very clean and the service is AMAZING. I only see Ms.Sue, she is the best. I go every 2 weeks even if its a polish change and still get treated royalty. Thank you.
Great salon, did my nails on both my hands and feet beautifully. Nice chatty ladies that work there and do a very professional job.
Love Big Apple! Everyone there is very professional and so nice. Ive never had a bad manicure or pedicure. Its the only place I go to and trust with my nails.
Can here last year. I got my nails done while my mom got a pedicure. She had amazing service. Me however.... the manager was very rude and constantly angry with her workers and clients. They were really not that busy but the manager was acting like she was really stressed and shuffling around three different employees to do my nails. Basically each nail looked different and not good. When it was her turn to do my nails she kept nicking me with the electric file since she kept looking up and telling the other employees what to do. They also charged 5 more dollars just because I wanted a coffin shape. I’d never go back here.
I love this salon. I have read some of the negative reviews and must state that I have never been pressured for a bigger tip...NEVER. They have great service and I especially love that they use a timer for the pedicure. I have found in other salons that the more busy they are, the less time you get on the massage portion of the pedicure...yet you still pay the same. Not here...they actually use a timer so that you always get the same amount of time.
They do an ok job but it does take forever. They are really rough with my hands, and not one time have I come away without some cut or scrape. The final straw was when they look off my actual nail, thinking it was a fake one. She just ripped it off as she was removing the color. And then I was charged for the replacement nail. Ill find another place.
This place has gone down hill. They are normally busy and I feel that they rush people through the experience to get more customers in and out. I often just get a pedicure but I just so happened to have a free manicure this time. Pedicure - water was cold, no bathing salts, barely a massage and I was completely done before the timer went off. Once they found out I had a free manicure - nails were barely soaked, no rubbing of arms and I was done in less than 15 minutes. Every once in awhile you would receive a backrub while your nails are drying and the last few times I have gone this did not happen routinely.
Wow they are wonderful. I stopped getting my nails done because of the harm with arcrylic they have a natural product that has no drilling, no chemicals.. It was wonderful. The service was wonderful and they made sure that I did not leave until I was relaxed, happy and ready for my next visit. I will be going back again.. Cheers,
Great place. Very clean and friendly. Michelle is the best!!
Had my eyebrows waxed and one eyebrow was missing about 1/3 of the brow and I suppose the tech bought I wouldn’t notice as she was holding the mirror a tad far from my face. I was almost in tears when I complained about my eyebrow to the lady cashing me out. Her comment was “well...we will not charge you”. I replied with “I would hope not!” She responded “”it will grow back”. I was furious from that statement and have not and will not ever go back. Just let me say it took almost 6 months to grow back and it didn’t grow back completely. Very disappointed in the whole experience and lack of concern from this establishment. I will tell everyone I can to prevent the same thing from happening to them. I tried one or two other places that were okay but didn’t love them in the area before going to the next plaza over to Lamour nails. They did a nice job on my brows!
Great job every visit! Huge selection of SNS colors - which is not the norm when visiting other salons.
I’ve been going here every 3 weeks to get my SNS Nails redone & eyebrow waxed for the past year (so over 15 visits). Consistent and I have never had a nailbreak. They are very busy so be prepared for a small wait, but that just proves they are good if so many people keep going there. I’ve seen grown women literally throw a tantrum walking in needing five pedicures for their children with no appointment and being told there’s a wait. Come on now, no need to be over dramatic and leave bad reviews over minor inconveniences. Never been overcharged or upcharged. I have never been asked to tip more. I have never been unhappy with the service. Simple, clean, solid nail place.
Today they squeezed me in on short notice on a Friday night. Misun did an amazing job. Will be back again
I would use with caution . My daughter got her nails done 1 week (April 17) and 2 days ago with SNS . And 3 have come off already . By the time I got home she had already took them off . I feel this should not be happening. So just use with caution . To me this shouldn’t be happening .
Both my sister and I made an appointment for both gel manicure & pedicures. 2 1/2 hours later, both of us were leaving with horribly done manicures. My sisters was bad enough for the manager to give her a full refund. She blamed mine on glitter polish. Thats when we noticed I was charged $5 more for my manicure, when I asked why there was an extra charge? The manger told me they CHARGE $5 to soak off your previous manicure. I have been getting gel manicures for 7 years and I have NEVER been charged for soaking the old polish off. This is just a shady charge from an already overpriced salon.
I have been going to Big Apple every two weeks for a few months and love it! The salon is clean, staff is friendly and the quality of service cannot be matched.
Awful experience will never go back. Service was upgraded and charged despite my saying NO I wanted clear acrylic instead of the pink solar they were pushing. They did it anyway. Would not give me oval shape because that doesnt look good. The worst customer service I have ever experienced in a nail salon. Had my daughter with for a service. They picked her up and walked off with her without my permission. Continuely got in her face attempting to play with her and upset her. Then made negative comments to me about her even though she never left her chair and did nothing but sit quietly, play games and eat snacks. I left here so angry I was seeing red. I will be returning to CT Nails. They may have a long wait sometimes but now I see it is worth it. I am a business owner and have been getting my nails done for years, plus I am a mother who believes your child should behave or be removed so trust me when I say this place does not deserve your business. For more details see my yelp review.
This place is always amazing! Sue is the best!
I love this shop and ELLA rocks
Long wait, but they did a good job on hands and feet.
Ashley was knowledgeable and swift in fixing my daughters nails for Prom. She was unhappy with the way they had been done at another salon. The staff was polite and the salon was clean.
Michelle is great. Really patient and does an awesome job. Wonderful experience.
Worst nail salon I have ever been to. They pressure their customers for bigger tips! I have never had such a bad experience as I had there and I have had pink and whites for over 10 years. They also cheated my daughter by charging her $60 for an acrylic nail fill! They did not have their prices posted anywhere and she did not know what else to do, so she paid it! But...she told me and told her friends so it was short-sighted of them. They also said that she had said that I would pay for her tip (she was gone by then). she never said that! They lost both of us as customers.Just very poor customer service. Dont they understand that news of bad service spreads more rapidly than good service? I told my friends at lunch and they told me about their bad experiences at that same salon! I wish they had told me before I went! I bet they have few regulars and repeat customers if this is how they conduct themselves. Shameful!At least you who read this have been forewarned.
Had a great experience until I go to pay and a till in and eyebrows was 40$ and she tells me I didnt tip enough haha. Really!
Great
They do amazing nails and an even better job on eyebrows defiantly reccomend❤️
Ive been there 3 times, so far so goodThe sns dip is everything!!!Customers are snoody :-/
I liked Big Apple. Ive only been there once, but that was my first time ever getting my nails done. My friend suggested that I go there, since its really close to where I live. They maintain the place pretty decent, and it was adequate enough for me.Although I dont recommend getting your nails clipped there. I recently read that if nail salons dont wash the nail clipper properly after they clipped someone elses nails, and that other perons nails had gotten a little (even microscopic!) blood on the nail clipper, then you could get Hepititis C. Just a helpful tip :).Anyways. Big Apple is okay. Although, I think they charge too much for a mani-pedi. I mean, $30 is a rip-off!! And thats not including the tip! We had to tip around 5-10 dollars! They didnt even do that well of a job! I know I wont be going there next time!
Pretty upset about this place. I got the sns nails and one broke 2 days later. Went in and got it fixed. No big deal. 4 days later and they all were starting to come off. So I went in after work and asked them to be fixed. The girl complained that I came in 1 hour before closing. She only fixed the ones SHE thought were messed up, did a terrible half a** job. One nail was the wrong color, the other ones she kept sticking her finger in to see if they were dry and so they are bumpy and have her finger prints all in them. NOT PLEASED. I spent alot of money on these. They lost my business. Im really not a picky person, but they look terrible.
Raoul was the literal best.
Ashley is the best nail tech.
I have been going to this place for a year and June 24 was my last visit, not planning on going back. I got SNS, wax eyebrows and bikini line. My eyebrows were OK but bikini wax was awful, It took 45 minutes for the lady to do it and very very painful ( I know is painful but it was horrible and other places can take up to 20 minutes, done right) days later one of my nails fell off out of no where ( I didnt do anything for this to happen), two days later 3 other nails. This happened before twice but i gave them the benefits of the doubt but not anymore, already looking for another place.
Very pleased with their services!
Went there one week ago before my trip to the beach and both mine and my daughters S&S nails have come off! They do not even deserve the 1 star I gave them. I will never go back there again!
Amazing service!! Would recommend to all friends
They give the best pedicures!!! Love this place!
Great service! Quality and cleanliness.
Tell me why i spent 2 hrs getting my sns nails done for 2 of them to fall off in less than a week
Always do a great job.
Overcharged my daughter too. $90.00 for a fill and pedicure. They take advantage of the young.
Worst service ever. Never going back. Huge sign Gel Manicure $25 charge $30 because they charge $5 to take off there other polish. Last time Ill ever come here. Check cost of services before they start
Best nail place in woodstock
Always good service!
Always a great experience
Worst service ever. Went in for a pedicure they told me to wait 5 minutes I waited 15 and they never acknowledged I was still waiting. After waiting 20 minutes I walked out.
Horrible experience will not be back.
Calm & relaxing atmosphere
Great pedicure!
Very relaxing!!
It was just okay
Slow
Love them
Great job
It was ok