Great gym and the staff are very sweet! The gym is always nice and clean and never overcrowded.

We had a great experience signing up to be members of mountainside fitness today! When we entered the gym the front desk person was friendly and helpful. The assistant manager who helped us sign up was very helpful and professional. The gym has so much to offer! We can’t believe all that is included for the price point we pay. We are definitely impressed with the gym and can’t wait to get more workouts in. Thank you mountainside!

My first visit was just a simple workout on the treadmill. Amble equipment in perfect condition.

Really excited to be a part of the mountain side family! From signing up to working with a trainer it was been a breeze! Their communication is amazing! Thank you to Brian T. At the Arrowhead location for communicating and being flexible in working with me! Not to mention the gym is so beautiful!!! So excited!

Only reason I give it 4 stars is because I just joined today. I will say everyone was very nice and professional. My husband had LA and I had EOS and always just so dirty broken equipment and or unorganized and we wanted to be apart of a better quality gym and we started to look at facilities online. mountainside stuck out. From the time we walked in we were greeted by 2 front desk employees very happy and polite. Tyler, I think was his name not sure sorry bad with names. I think he was the manager of sales possibly. Any ways he was very nice answered all of our questions. Gave us a tour was just all around professional and very pleasant to speak with. He was very upbeat and had a great smile. I am excited to start working out here. This is a very clean gym and seems like great clientele.

Guys! Please stay away from trainer in the gym name PHOENIX BAKER. He is 20 some year kid and don’t know the definition of respecting clients. I’m 47years old and he expect me do exercises like some 20 year dude and if you don’t do it, he rudely ask you to leave as if he own the facility. I hope he will realise at some point that there is reason age adds wisdom, experience and weaken your stamina a bit and anyways comparing 2 people ages apart is very dumb thing. He is nuts and bringing bad name to Mountainside gym. I have been their client since Glendale location opened and never spoke bad or complaint anyone else. Please be ware of this kid until he learns to respect.

Mountain side has a wide variety of classes at different locations. It also has very nice employees who are either personal trainers, instructors, childcare workers, front desk, and just everybody. I love how much things you can do at this gym there’s a basketball court, a bunch of machines, and many weights. Overall I love mountain side and would request people to try cycling even if you hate it the first time it’s something you grow to love!

Visiting so came here to get a month membership. Nothing was explained thank goodness I read up on it on my own. The person signing me up slid the scan card so hard it fell off the desk what kind of customer service is this. Plus for $65 the machines are super dated like if your going back into the 90s. Just horrible at this location hope the other ones are better

I’ve always talked so highly about this gym, never had an issue when bring guests till now. Staff member Matthew made my guest feel very uncomfortable and felt she was being Racial profiling. Felt so embarrassed that she had to go through that after telling her it would be the best gym she’d ever been at. Knowing the have people working like that makes me want to cancel my membership. Never coming back.

Joined the Mountainside Fitness on North 75th Ave. Boy, nice facility. Staff was super helpful. Love it!

Club is always clean and maintained. Staff is friendly and well trained. Love that clubs are all over town so that I can stop for a workout wherever I’m at in Phoenix area.

Very nice people so helpful they don’t rush answer all your questions

Sales staff were great fully explained everything including costs renewal cancellation and any fees upfront without having to ask. I have worked out at a few locations and like all there clubs staff is friendly and equipment top notch.

Everyone is very nice, and ptofessional. The trainers are very nice and knowledgeable. Love it.

Buyer beware!!!!I paid for only one month, without my knowledge they charged me for an additional month. I contacted mountainside and they told me that I could not cancel my membership online or on the phone, only in person or by MAIL!Seeing as how I am not in the country anymore, I guess I have to use snail mail, well its been over two weeks with no response from mountainside. I guess theyre just ignoring it. Next time Im in AZ, Ill be going to LA fitness, thats my recommendation for anyone shopping for a new gym.STAY AWAY FROM MOUNTAINSIDE!

Very disappointed with my experience, not coming back. RUDE! more like a bank than a gym

I love going to mountainside fitness. The staff are all super professional and nice. The staff in the daycare are especially wonderful to our 11 month old little boy. He is always happy when we drop him off and when we pick him up. Of all the gyms we have been to, they are the cleanest gym by far. I always tell my family and friends about mountainside fitness.

The facilities team does a great job keeping the gym in order and clean!

I was a member of another corporate gym for 23 years and a group fitness instructor for the past 8 years. When I decided to retire from instructing last May, I wanted to go to a gym I was not employed at. My husband join MSF through Renew Active. I went with him to check it out and immediately fell in love. I train with Quincy who keeps me challenged and motivated. ALL the group fitness instructors are amazing (and I am very particular when it comes to group fitness). The variety and number of classes offered is unmatched. I always feel very welcomed by any staff member when I go . Keep it up!

Nice place to workout and very clean equipment . The staff is very friendly also.

Very rude unprofessional talk down to you and make you feel unwelcome. Also they treat their members poorly. They try to squeeze every dollar they can out of you.

This location is great and so is the GM Stefanie! She is Definitely a great Assest to your company!!! I highly recommend this location! Good luck Stefanie! Keep it up!

Joining a fitness center doesnt get any better. The staff were friendly and welcoming. The facility is top quality and safe.

Spin instructor Michael Scott is amazing! You will burn a ton of calories and have a blast. Katie Marquez in the kids club is super sweet and welcoming to the kids, means a lot that she smiles thru the mask and remembers kids by name!

Great gym, clean, just too warm inside in general. Great overall besides it being really warm.

I joined this gym about a month ago and I love it! The classes are always really good and you have a great variety. The yoga classes are awesome! The staff are very friendly and welcoming. The equipment is always clean and up to date. But the daycare, oh the daycare makes it amazing! I have a four month old son and every day that I bring him in they know him by name, he always smiles going in like he’s excited to be there, and he fusses a little when we leave like he doesn’t want to go. They are very attentive and always very hands on and play with him. I can’t speak highly enough of the daycare staff there. Honestly I’d give ten stars if I could.

You pay extra $$ for your kids to play in the gym and the bounce house/slides are always closed for cleaning. I want them to get exercise too, not be stuck in the movie room or video game section!

I love Mountainside Fitness! They have amazingly clean facilities and the most to offer when it comes to the different types of machines and equipment to meet all of your fitness needs and I LOVE that they stil have the steam rooms.

The staff here are very attentive and polite. The personal training staff are phenomenal! This is home !

Great gym, I really love working out at mountain side after work. And they really do a good job in keeping the place clean.

Don’t waste your time and money. Better facilities out there in my opinion.

All the employees and people who go there are extremely nice and they have a good facility

The staff was amazing and informative. They answered all of my questions and gave me a tour! The amenities are just what we were looking for! Thank you!!

Great experience signing up for mountainside fitness, I would highly recommend them!

Just on point with all matters, especially in regards to the COVID 19 aspect. Very clean and safe place to continue with my workout.

Joined this gym a little over a year ago. Great location. Front desk staff is always super friendly and helpful! Nice, clean locker rooms. Childcare is amazing - my kids will even ask if we can go to the gym!Signed up for personal training as well. Andrew C is great! Very motivating and encouraging. Never the same workout twice. Look forward to it every week!

Great gym. Even better child care. We have a 7 month old. I take her in to the child care about twice a week with me. The staff in the day care is really really good. They made me feel comfortable from the very beginning. I have been going to this gym for a few years, but just recently started using the child care. Best 15$ a month I spend. I’d pay double for what they provide. My one complaint on this entire gym would be the juice bar, it’s just okay.

Was so excited yesterday to return to the gym after reopening. Love this gym, and the precautions you have taken on the floor to prevent the transmission of COVID. Unfortunately, I was let down once I entered the studio for group exercise. The Group Classes still dont seem safe. Still way too many people in the classes, and the spots do not seem to be 6 feet away from each other. Add on the equipment, nobody wearing masks, which I understand nobody wants to do while exercising, people moving around getting too close to your station, and the door shut, it felt like a petri dish. Please consider reducing the number of people per class from over 20 to 10-12 at least for now and or have spots 8 feet from each other. RESPONSE TO OWNER - Thanks for responding. I couldnt figure out how to respond back to your comment or write another review. Seemed I only could edit this one. YES, I would be interested in speaking to someone directly about your new protocols. What is your name or who should I ask for there?

Georgette is an amazing trainer!! I would encourage every member looking for motivation to see her. She truly loves her job. The facilities are also really nice and everyone always remembers my name and greets me with a smile. I especially love the sauna and the steam room!!! I just love this place.

Ive worked out at a lot of gyms...this one is different. The front desk staff is always friendly...and my favorite part...it doesnt smell!!! I love the variety of classes available. Working with my trainer is always a highlight of my week!!! The staff in the child care is always friendly and excited to see my kiddos. All around great place to workout!

Been a member of Mountainside for 10 years now, and it gets better every year!! My whole family are members. I have 4 kids that absolutely love the childcare and are ecstatic to go every day! Staff is the BEST at this location, super happy and glad to be at work which makes I as a member happy to workout. Will never join any other gym!!

Great experience:)

I salute the owner and management of this place for taking the lead in running a hygienic gym. They responded well to the rapidly changing conditions. All of us will need to work out, to stay in shape, and relieve stress, and this is a good place to do it.

I love the classes and the personal trainers🙏🏼💪

Home Sweet Home

Have been a member for 3 years and have thoroughly enjoyed my time. Work out in the morning and everything has been top notch, especially keeping towels around.

The towels smell sometimes bad

No gym is perfect but Mountainside Fitness has been as close as it gets. I’ve been wary to post a good review because the only the negative I can come up with is that MSF is very popular.The fact of the matter is that this gym is extremely clean, they are very professional and they do an excellent job at keeping their equipment maintained.I previously went to LA Fitness, which I wasn’t unhappy with per-say. I wouldn’t have switched but since becoming a parent, the childcare at MSF couldn’t be matched. The childcare sold us, but since changing over, we’ve been blown away with the upkeep. I no longer watch a broken machine sit for months without getting fixed.Recently we have gone through a pandemic. When comparing the way MSF has handled it compared to LA Fitness, which I overlapped memberships with for a few months, it’s been a night and day difference how they’ve operated. MSF continues to put their members first which is awesome.I’m glad to publicly praise such a wonderful organization and am even prouder to be a member.Side bonus: The free towel service and sauna is great too.

Good place to get a work out in, pretty nice but gets packed during peak times

Such an amazing gym! The staff is always super friendly and always ready to help! I love that there is always towels ready to use! I am currently on the 5 day trial and looks like I found my Gym!👌🏽🔥

Love the gym and equipment. The staff not so much. Had a trainer explains to me a wrist band that tracks your fitness that the gym offers. So I asked the lady at the front desk about it, (wanting to purchase one for my self and my husband) she had no idea what I was talking about so she went to ask the “manager” but never returned. I waited 5 minutes before leaving. I could clearly hear the employee go in to the office and have a whole different conversation with the other employees in that office. The next day after my work out I waited to order a protein shake at there snack station to have employees just walk past me not one asked if I needed anything or called anyone to the register. This is my first week at the gym! Want to speak to a manager that is not a kid. It’s all kids that work there 🙄

This place is great and well worth the price. My only gripe is that I wish the smoothie bar was open until the gym closes like some of the other locations. Since I work late I can never have one made. But other then that its one of the best places to workout.

Ive been going to the gym for 1.5 years now and enjoy the Gym. I had a request for new barbells since they were somehow running low on them. The Rogue Weightlifting bars were being taken over to the bench press area so the Rogue area didnt have enough. I talked to Jamie V. and she got two Rogue Power Bars for the bench press area so the Weightlifting bars would not be taken over there.

As a mother of 2 it is often difficult to get to the gym but the amazing kids club is a godsend! The staff is always friendly and they really do try everything to make your kiddo feel comfortable before grabbing you from a workout. I really appreciate how hard they work. The yoga classes are great here. Hanan, Ashley and Rebecca are my faves!

This is the best gym I have visited. Recently I left this place to go to eos fitness. That place is packed and always busy can never get a machine.Glad to be back here at mountain side fitness. Very clean, great classes. And staff are always very helpful.

Has been a great place to work out but starting to get kinda ghetto. Ive been a member for a while and have an executive locker which I loved until I see a few members who dont pay for the service come in and just put their bags on the floor who obviously dont have a locker. They need to put up a sign clearly stating that executive locker room is only to be used by members who have a locker and pay the extra fee to do so. Or put a code on the door so no one else can come in, I always fear someone is gonna break in to steal my wallet or something... Just the littlest details that keep your members members.

This mountainside is the ONLY one i have been to that has fresh smelling towels (if that matters to you). Overall the location is clean, with good natural lighting, plenty of equipment, and friendly staff.

This gym is a great place to work out and socialize!! They have multiple classes, but the BEST are Jacque C’s classes!! She never ever disappoints!! I always leave feeling like I had a full body workout! She is supportive, and gives options for multiple levels of ability! If you try this location, give her class a try!!

It’s always very clean and there’s a huge variety of equipment and services to take advantage of. The staff is almost always friendly. My biggest complaint is that every single time I’ve gone to the front in need of something (eucalyptus spray, to speak with member services, etc) they are never able to give me what I need. They have NEVER had the spray in stock (not a big deal, but every time?) and they’re member services always have a long wait. I’m not one to complain about much, but wow. Disappointing. Still giving 4 stars for what they offer.

Kiera was very helpful and flexible with helping me with my concerns.

It seems like there are a TON of gym options in the area. I selected this location as I think its the most modern, cleanest, convenient and overall offers the most. Its worth the extra money you pay.Today I was looking forward to watching sports on the run machine but the TV was stuck on the Food Network and 2 machines next to me had TV issues too. Towelettes to clean machines tend to be sporadic, today two closest to me were out with an empty roll of paper towels in its place.

I’ve been working out for years & thought I was in great shape. Bekah Stillinger approached me & convinced me to mix things up. She assigned me to Brian Trubl. Brian worked with me to find my weaknesses, stabilize my core, & reduce low back pain. Now I really feel like I am getting in great shape. Worth the investment

Tyler was a big help and very pleasant

Great facility and staff. Small sweat towels need soaked in vinigar to get rid of smell. Its really a great home remedy that works! Place gets busy too. Way better than LA. Been to both.

Ive been working out here at Mountainside fitness for over a year now. Great place to work out. All the equipment here is top of the line and always in good working order and when they are out of order they tend to fix them fairly quick. The personal trainers here are very professional, motivational, and very knowledgeable. I believe they all had to have a degree in life or health science on top of a training certification, at least from what I was told. They have so many classes you can join like cycling, yoga, dance aerobics to name a few. They have a great massage area, tanning area, and sauna. There is a great kids monitored area that you can drop your child off well you work out. Screens on the treadmills ect, where you can watch TV or watch your child play in the kids area. Locker rooms and restroom are very clean. Staff is always walking around cleaning linens and equipment. They have a great health bar where you can purchase protein shakes water ect. Great place to work out.

The staff at this gym are always pleasant and helpful. Ive also been happy with the kids club at Happy Valley. Theyve been attentive and kind.

Ty has been so awesome helping us get our bill straightened out. We love this gym!

Offered me a complimentary personal training session so accepted the offer and scheduled it. I arrived early and checked in. I was asked to wait in the waiting area for my trainer to finish with his previous client. Waited just over 30 minutes for my 30-minute session, trainer still wasnt done so I worked out and left. No one even checked in while I was waiting to provide an update or apology for the wait. I gave it 2 Stars only because the facilities are nice and new.

Gym is extremely clean and the staff are always friendly!

I dont think the staff is attentive enough to the locker rooms, which causes the locker rooms to get a little gross. Multiple times there has been no towels available and an overflowing pile of dirty towels.I love the Mountainside I go to in downtown Phoenix, is very clean and the staff is attentive. Ive had too many poor staff interactions at this one. I hope they can fix this soon.

I’ve been in the fitness business for 20 years and I don’t get this gym. Or, I don’t get most the rest of the gyms out there. I’m not sure.Years and years ago, a new model swept through the fitness industry. High Volume, Low Cost. That was the mantra for gym owners. Simply put, they would lower their prices absurdly low in order to sell a ton of memberships. It out many family gyms out of business.But wouldn’t that lead to overcrowded gyms? Not actually. Unfortunately, many people sign up for a gym but never actually use it. Whether it’s guilt on the buyers part or a combination of low monthly dues and a tedious cancellation policy.... many people who don’t use the gym keep getting charged for it every month. It’s money for nothing to the gym owners.Back to Mountainside as a chain and this particular Arrowhead location... wow! Such reasonable rates and such a nice clean facility!The employees are as good as you’re going to find in any gym and the equipment is always in perfect working order. I don’t know how they afford to do it.What you get is much, much nicer than the big HVLC gyms and for just a little more a month. It’s nothing that should stop you if you are looking for a clean, friendly, well equipped place to get your fitness on!Go ahead, signup. If I’m wrong, let me know. I’m there 5-6 days a week trying my best keep in shape!!! Lol

I paid in advance for a year membership. I sat down with an employee two months before my membership was to end and I told him I did not want to renew. I was charged (without my consent!) for an annual membership a month later (over $450). It was a pain and it took a month to get reimbursed.I really enjoyed some of the workout classes and had a pretty good experience with childcare.

I joined mountainside fitness over two years ago and loved it . Due to it being far from home and out of my way I switched to EOS . I did not like it at all . Daycare was not easily accessible as they were closed or I had to make an appointment due to my son being only 2 and a half. So I came back to mountainside ! Kiera Foltz helped me rejoin. It was simple and not stressful at all. She was very welcoming and glad to have me back as a member. Since I rejoined I was able to do a consult with Bekah and she was super helpful on being able to guide me with my fitness journey. As always childcare welcomed my son as if he never left . He loves Lindsey and Ryan! Glad to be back at an amazing club full of amazing and welcoming staff !

My son and I joined a couple of months ago and we love it! Everyone is so friendly and helpful and they keep it very clean and organized!

Fantastic fitness center, great equipment, great prices!! The only reason I quit is because we are moving to Las Vegas. I told the young man who closed out the account that as soon as you open a facility in Las Vegas I will join again.

Great friendly staff and super clean facility to work out at

Very clean gym with great childcare area. My kids 8, 6, and 2 all enjoy going. The older two push me to go because they want to go play. I have tried the kickbox cardio and Barre classes and both were awesome! It is a popular gym and gets busy. I went on a Wednesday at 6 and there was not one parking spot so I left and cave the next day.

Not all Moutainside facilities are created equal. The Glendale location is is a clean facility with great equipment (cannot say the same for the Peoria location!!). Would have given it 5 stars if it werent for the extremely limited weekend hours. They open at 4:30 during the week, but they dont open till 6 on weekends. This makes it impossible for me to work out on weekends since I need to be at work early.

Its my favorite place, their equipments very good, and the staff are great, I myself, want to rate five stars for two of their amazing trainers Tyler Cope and Cody Zimny, they give great workouts, thank you guys for training me ⭐⭐⭐⭐⭐💪👌.

Nice equipment but there is not enough air movement in the treadmill area, they need more fans. The daycare hours on the weekend are really limited as well.

Its a very nice gym, except no matter what time of the day you come its always packed. Expect to wait for equipment

Really enjoy this location as well as the customer service you recieve

Great place to workout! I would recommend this location to anyone that wants to workout in a clean and inviting environment.

Loved the customer service and genuine interest in our fitness needs from Allie Kenny. She represented the fitness center well and was the reason we joined.

A great diverse place to train whether you compete in athletic or physique sports or just training to better yourself through fitness!

Love Mountainside Fitness! This is the cleanest gym in town!

Very clean and friendly staff. The kids club staff is awesome. I drive further away from my house to this location on Saturday’s specifically to take Jacque C.’s tabata class! The best workout in the valley! She makes it easy for newer members of tabata to modify if necessary but her class is challenging for experienced members as well! A great mix of high interval cardio and strength training. Her classes are a must if you’re visiting this location!

Clean, well equipped, rarely have to wait. Plenty of parking. Reasonably priced

Great people workers are awesome trainers are happy to be training dumbells go up to 120 and areas always clean

Nice gym. Amenities include towel service, dry and wet sauna, dedicated crossfit area, yoga, spin, and group classes.

Great kids club !!!! Great gym, so great it gets busy at times, so plan your workout accordingly. Great equipment and freeweights and cardio equipment.

Love this gym. They have everything, the equipment is clean and friendly service

Always clean, staff is very helpful. Fitness equipment is always operational.

Clean and tidy gym in GLENDALE area with newer equipment and a cross fit box area.

Love the Monday night yoga teacher, she kicks my butt!

Very functional and clean. Can get a workout acc9molished with ease and hit the sauna or steam after to complete a great day.

They are clean, not only do they have child care all day but it has a work out area for them too. Much better then all of the other places Ive seen

Love this gym!! The staff is friendly and this place always is clean!

The music at this Mountainside is way too loud - to the point you cannot hear your own music. Staff really doesnt care to be helpful in turning in lower. This gym is smaller than most other Mountainside gyms. The Surprise one is my favorite.

Love this location and set up.