They are so helpful! I appreciate the extra care they offer.
Originally took my phone to “U Break I Fix” and they tried to charge me $400 to repair my phone. Decided to come here to get a second opinion. This is THE place to take your phone if you have water damage. Mark was very kind and helpful. Fixed my phone in 15 minutes for a GREAT price. Highly recommend!!!
New iPhone screen in about an hour. No hassle, just walked in.Previously had them repair a thumbstick on a Nintendo Switch. Took a couple days, but again very satisfied.
Prompt, told you $$ up frontGreat work, would definitely use them again!!Thank you!!
They ordered a new charging port for my LG Stylo 5 as the phone had begun to have trouble charging and staying engaged when on a charging cable. I felt a bit of play on the port. LG has apparently stopped making cell phones so it was nice to hear they could still order the part. Install took about an hour and $75 is better than spending $400 or more to buy a new phone. This fixed the issue and the phone is back to charging as normal.Thanks CPR!BrentIBM Georgia
We have had this location repair a few different devices for us and have always done a great job at a fair price.
Took my phone in to be repaired and they were very quick and responsive and did not charge for unneeded repairs
Although my iPad could not be repaired after much time spent on the device there was no charge. Ish was fantastic in his text messages keeping me up-to-date on the progress of the repair attempt. Thanks for great customer service.
Staff was polite, knowledgeable and fair. Will use them again and make recommendations should anyone be in the market for a repair service
I called with a problem in my cell phone ear piece. I was told how much and about how long. I took it in, it was the correct amount and was done the same day just as promised. I could not ask for a better service.
I had some major issues with my laptop and Ish was able to work his magic and get me up and running again. I was worried about having to purchase a new computer. I highly recommend CPR for your computer repairs. Thanks again.
Did a great job replacing the hinge on my laptop, perfect since I lost all trust in Best Buy after their last repair.
Great Service, friendly and fast turn around. Gamers gotta game
Great experience, dropped it off, had my parts in stock, picked it up the next day for a reasonable price!
Ish was very professional and courteous. He was very patient with my autistic son, who was so incredibly happy to have his switch repaired, that he shook Ish’s hand about a dozen times. 😂
Went in and had my Apple iPhone XR screen replaced. The staff was very professional and helpful. The best part was they are fast on replacing my screen. Excellent customer service.
While they couldnt fix my device, they were responsive and didnt charge me for non repair. Excellent customer service!
So unfortunately the screen that was replaced wasnt sitting all the way in my wifes phone, and they said that its because something on the inside of her phone was bent, and that it wasnt the screen and that there was nothing they could do, we were bummed but understood (because being it was their field, who are we to question it). We ended up getting my wife a new phone because of this. (had to pay 380$ to pay off the rest of that phone to get a new one)Fast forward, I crack my screen, I call them up and say hey, since you guys said that her screen was fine it was just her phone can we use that one to replace my screen that I just cracked, he said no problem and didnt even charge me, which was awesome! Buuuuut when my wife picked it up and brought it home it wasnt acting right and it was due to the same exact corner that wasnt sitting right before on her phone.So now, Im slightly upset (because if it wasnt for us being told it was her phone and not the screen we couldve saved that 380$) we take it back, I explain it to him, he checks it out says hes gonna fix it, we wait an hour, come back, tells us he put tape ( I guess tape meant for this hardware) in that corner to keep it inThat tape hold didnt work, so we ended up having to take it back and he ended up just replacing the whole screen.NOW my top speaker (the one you put to your ear) doesnt work and I have to put all my calls on speaker.It sucks because I know if I take it back to him he would maybe do the right thing once more and fix the issue, but at the same time I dont wanna end up going back just for something to go wrong again.The one thing I can give to him through all this, is his patience is amazing, hes completely professional and took care of us. But just look over everything before you leave the store. I thought once the screen was replaced that wouldve been it... buteven when my phone was cracked, and when it had the lifted screen I was still able to receive calls normally, but now unfortunately Im going to have to go somewhere else.
Really quick professional service. Fixed cracked screen at a reasonable price by experienced professional. Fixed like new.
Great place to get your phone fixed. Very fast service and not to expensive. Mark is the man!!! Funny guy, and super helpful with any questions.
Very knowledgeable and helpful. Found the problem with my phone and fixed it. Their advice was practical and helpful.
Errors of death on a PlayStation 3 - I initially made an appointment with another repair (ifix style) company that was closer to home; I then arrived and while in the lobby at the appointment time was told they did not work on game consoles (after their website accepted the reservation and I drove 10-minutes). While in the parking lot I did a quick Google search - and called CPR in Woodstock and inquired if there was anything they could recommend - drop it off, well take a look. Old school customer service goes a long way and CPR has earned my business for a while. The PlayStation 3 was sadly beyond repair which was what I suspected, basically I lost an old game console and gained a new iPhone, laptop, and game console repair shop.
Very good experience. Prompt service at price quoted. Pleasant and professional personnel.
I just got a new phone and my clumsy self dropped it, but the awesome people at CPR Woodstock helped me quickly. They gave me a very reasonable quote and timeframe for the repair.
Very professional. iPad was repaired quickly and great value.
Mark was honest, and professional. I am very happy that CPR is close by and service is quick. If they cannot repair, they will send you to someone who can. Thanks for your advice Mark!
Mark did an amazing job of transferring data from my old lap top onto my new one. CPR is my go to business for anything phone and computer related. I will happily recommend their service to friends and colleagues.
Mark is amazing, he fixed my issue and got me working so I can perform my job.Don’t listen to the haters they are a bunch of entitled KARENs.This man stayed after hours to fix my phone.I highly recommend Mark and his shop!!!
Very quick and friendly service!
CPR fixed my iPhone 11 phone screen in about an hour and a half for a very affordable price! Great customer service and no appointment needed
My son knocked his PS5 over and it fell onto the floor, causing the HDMI port to dislodge. I called CPR and was quoted a flat rate to fix it and they didnt try to tack on additional fees, which I liked. Staff was very friendly, knowlegable, and honest. The repair took 3 days longer to fix, than what was quoted. The only reason I gave 4 stars is becauseI had to call them a couple times to inquire about whats going on and I felt they should have reached out to me to assure me that everything was okay. That PS5 was not cheap! lol But overall, I had a pleasant experience and would use them again in the future.
This place help me figure out what was wrong with my daughters cell phone. The experience was very good and the knowledge of the staff. Highly recommend this place.
Total Disaster brewing for my aged friends Iphone7, but with these guys I had a fully disabled iphone operational in 7 hours, great Job!
Brought my daughters iphone to CPR yesterday (Sunday) at around 4 pm with a badly cracked screen. The staff here fit us in and completed the repair before they closed at 6 pm. Such a hassle-free experience versus sending the phone back to the manufacturer, and this repair was less expensive than the deductible on our family phone plan insurance policy. Thanks CPR! I will highly recommend you to others.
Came into store because laptop had crashed and I depend on it 18 hours a day. instead of just dropping it off I explained my personal situation and Rich took over it immediately and fixed it.This took in excess of 2 hours. in recent memory I have never experienced such kindness and professionalism. I would encourage anyone who has a PC or Phone issue to see them. I cannot thank them enough.. Mark who is his supervisor supported him through the whole process. David
Need to install a New OS on my Imac 2012, the methods I tried were unsuccessful. So I brought it to Mark and he relentlessly persevered for almost a week to solve this problem. 15/10 overall experience, he as able to figure out the issue and got me rolling! I’m now a loyal customer whenever I have any cellphone or technical issues.... definitely worth the value
My sons iPhone had a crack on the screen, which made it worthless to trade in at upgrade time. CPR on Hwy 92 was prompt, courteous, CLEAN (important in 2020!!), and professional. iPhone 7 screen replaced in less than an hour. Money well spent and Ill definitely return to them for future Apple iPhone/Watch/MacBook fixes!
Could not have been more impressed! The service was incredible, the price was way better than most and the turn around was very fast. Will absolutely recommend
CPR Woodstock did an outstanding job installing a new operating system on computer. Friendl, very reasonable service.
My fiancé and I just tried to stop by this business. All I can say TERRIBLE UNPROFESSIONAL service from the previous review I am assuming we met Mark the Manager. My fiancé forgot his mask in the car, I then went to grab it while he was asking a question. He stayed in the store and the manager told him to go outside. He went to go outside as the manager started yelling at him that we arent trying to kill people. I was literally on my way to grab one! We quickly decided we would rather give someone else our business. The manager then followed my fiancé outside and continued to yell at us as we walked to our car. I would understand his reaction if we refused to comply but I was literally running out to the car to get the mask.
Such a great experience! I went from potentially having to replace my IPhone X to being back in business! They do way more than just screen replacement. My phone was in a reboot loop and basically dead. They were quick, effective, and courteous. I recommend them to anyone that is having issues with phones. They do way more than just screen replacement!
Mark Simmons, manager, offered efficient and capable service to me with setting up my peripherals on my new iPhone 12 Plus when Verizon wouldn’t. I will be returning!
Fixed my sons computer screen very quickly. It works great! I arrived just a few minutes before they closed (which I hate doing to people) after fighting rainy traffic and the gentleman that was there was very professional, pleasant and checked me out quickly. This is the second device I’ve had fixed here and will continue to use them.
He got me up and running in a couple of hours.Great job
Had the battery replaced on my wifes iPhone 7. They fast and had good customer service. I have used them before and they have always been polit6e and efficient.
My phone was broken and cracked, just new I would have to buy another. Your professional service completed repair within an hour. Unbelievable, I said. You guys are the greatest.Charlotte
Ali and Mark were great. They were friendly and offered fast service. I will recommend to my friends and family. Thank you!!!
Knows their stuff, identified problem early
THESE PEOPLE ACTUALLY MADE ME CRY the happiest tears of my life after they repaired my iPhone from water damage. I had pictures of my toddler and newborn that weren’t loaded onto the cloud and they saved them. I honestly don’t know how to thank them enough and it was CHEAPER AND FASTER than they quoted me. Actual angels. Not exaggerating. I would have hugged them if not for social distancing. End rant. Send your broken things here.
Very happy with the service we have received. We had two devices go down due to charging port issues. The repair was quick and very cost effective in both instances. Top notch.
Outstanding cell phone repair company! They do a great job and stand behind their work. If you want a cell phone repair that is hassle free, CPR is the place to go!
The team at CPR repaired my dads ailing device in no time at all, made it like new again. Very friendly staff following new cleanliness procedures in these weird times.
I purchased a new Samsung Galaxy S9 from ATT almost a year ago, and it stopped charging. I reviewed the YouTube videos. I tried a small zip tie, a toothpick, alcohol, compressed air, new cables, 4 different power supplies. All provided no help in charging my phone. Online they quoted a minimum of $80 to make the repair. Ultimately they had to replace the charging port in less than 90 minutes and I walked out the door only spending $50 and some change. Phone now in hand has fully charged a works GREAT. Thank you Guys, you made my day.
Iphone locked up during an update, Mark was able to fix it in a couple hours and keep all my data, he also repaired the home button. Ill use them again in the future.
Took my phone in 4 screen repair- got my phone back speaker, microphone,& charge port broken when I got my phone back. They offered 2 fix, so I took phone back 3 additional times, 3rd time got my phone back- charge port broken. Broke my phone, keep me coming back, wasting my time!! Ended up just buying a new phone. Next time I deal with the cracked screen than return there. Most of all burns- inexperienced tech broke my phone, rather than admit it, waste my time & fix it4 free. Just fix my phone & charge!! I needed my phone 4my job, couldnt participate in teleconference. Missed great opportunities & a wasted 6was with phone cpr!!#^$##!!
Nice, hardworking guys. Did an upgrade on my pc. Took a bit longer than expected. Unfortunately, they didnt transfer ANYTHING from old to new hard drive (not even chrome or Norton), so I had to do this myself, and it took me forever, since Im not good at this kind of staff. Given this, the price for their work was a bit too high (just for hard drive and ram installation). Otherwise- recommended.
They replaced a battery in a very difficult smartphone, a Samsung 6S active (water proof case) where other advertised repair shops would not touch this phone. The battery and phone works GREAT! check with Nick, Mark or the owner Chris. Thank you guys!
This cell phone repair shop has been super helpful. Gerson was very kind and super quick. I recommend this shop. Great experience!
I am very excited to find a company that is honest and keeps their customers informed on the status of customers items. Thank you CPR for your excellent customer service and work. I will be a repeat customer in fact I will be bringing my IPad back for a battery. I will be sharing this amazing company with everyone I know. Finally a company with Integrity.
So helpful and fast. Had a stripped screw to get out and they removed it in just a few minutes no charge! Other places were trying to charge $20-$30
Amazing service. They truly go above and beyond. They gave me a reasonable price to fix my screen and then told me my phone would be ready at a certain time, but I said I would be at work and not able to pick it up then. They offered to bring the phone to my job at no extra charge, so that I could get it back as soon as possible. Highly recommend and hope I don’t have another reason to need their service again, but will definitely go to them if I do!
This place is a joke, these 5 star reviews must faked or paid
I had a problem with my charging port, so I went here to get it fixed. They were nice and all, but I decided to buy a brand new iPhone charger and my charging port still messes up the same way it did last time. Then my phone started to glitch and crash. I think I have to get a new phone, but I feel like I wasted $45 on the charging port fix plus another $30 on a new charger.
Repair was effective and reasonably priced. CRP was great to deal with and very timely. Excellent turnaround time. Would definitely recommend.
The staff are knowledgeable and courteous. They stand by their work and the products they sell and make good on their promises. The owner, Chris, really desires to be a contributor to the good of the community. I applaud his feelings that whatever makes a better community benefits all the residents therein. BEST WISHES, CPR Woodstock!
Very friendly, very fast service, and pricing was very good. Highly recommended!!
I got an estimate online around 11 AM, made an appointment for 1 PM and the phone was ready to go before 2:30 that same day. The online estimate was accurate and the staff was helpful and professional.
Wow I had an awesome Experience here. My I-6 was shattered, went in here and Spoke with Nick about repairing it . To make a long story short . I ended up buy a use phone they had in the Shop what a great upgrade this was . Nick really explained the ins and outs of the new phone . Better that Apple and Verizon stores.
Fast and good. observing all the covid precautions. great technicians
Good people and fair price. I messed up my sim port and they had me in and out in 30 minutes. Guy I spoke with, Jacob or something, was very friendly. Helped me out I appreciate them.
Very satisfied. I am a return customer for our family phones and a computer. We will continue to support them.
Great place to get phone, watch or tablet repaired. Very fast service and quality workmanship. Was skeptical when this retailer moved in but after my first visit I was glad they were here. The staff is always friendly, professional and knowledgeable. I definitely recommend CPR for your electronic repair needs.
They were great! Fixed my daughters phone in the time frame they gave us. The price to fix it was reasonable and they gave me $10 off for being a new customer.
Great service! Fast and affordable.
I couldnt be happier with the service I got here! Phone fixed the day before it was promised at a reasonable price. If I ever need repairs again, Ill definitely be back.
The team at this location was exceptional and customer-centric in there handling of my surface pro 4 battery replacement and the iPhone 6 plus. I completely recommend their services because the quality and attention to details were on point and acceptable.
Did what they could do to get the job done, once part arrived it was just 24 hrs to get it fixed
They NEVER CALL ME WHEN MY REPAIR PARTS ARRIVED THERE ... 😟😟😟😡
Great team, really helped me out w fixing my old cell ph until i get my unlocked new one activated in a month or so!
Terrible service. Had my battery replaced and afterwards my navigation bar no longer worked. Had to go back and have my screen replaced. Navigation bar now worked, but the screen went black when trying to make a phone call so I could not use the dialer. After a few days, the screen popped out of the back of the phone. As I tried to press the screen back, the top of the screen cracked. CPR will not replace the screen again even though it was cracked due to faulty installation. In response to the owners reply, I did call the store, was put on hold for a long time, only to be told that they would replace the screen at my cost but they would not charge labor. I ALSO went into the store and had to wait for 10-15 minutes while I heard the manager talking behind the wall. Again was told the same thing- that they would replace the screen but I had to pay for it. My husband also went in and was told the same thing. So 4 visits to the store and a phone call later, I have a cracked screen that is popped out of the back of my phone and my phone does not work properly...and I just went in for a new battery. As I was waiting to talk to the manager on my last visit, another customer who was waiting to pick up his laptop asked if I was having trouble and said he had having trouble as well.
Great job fixing my cell phone battery and they were very quick too! Very kind as well.
Brilliant! I had to have my cell phones battery replaced and they did an amazing job. Excellent experience,I wholeheartedly recommend them for everyone to use. Guys, may you be graced with blessings in all your future endeavors. Thank you!
These guys are AWESOME. They went above and beyond to get my pictures of my first born daughter off a phone that had been run over multiple times on a highway. I will always reccomend these place.
Recently came in to get my screen fixed. A young, employee with faded blonde hair came to my rescue and swiftly dealt with my concern. He was incredibly kind and was glad to help me understand all of my options. Will gladly come back, especially if Jared is working!
I just replace of new screen my iphone 8 plus,its worked wonderful and good as fast service.Thank you so much
Replaced my screen faster than promised and very professional.
Absolutely wonderful place. Chris Blake and the rest of his staff was very professional and wonderful. I would highly recommend them to anyone. If I could give more than 5 stars I would.
My xbox was dropped off on Sunday and I was told I would get it back on Monday..Monday turned into Thursday because the main tecks roommate had to be rushed to the hospital. No one has contacted me since not sure why I cant get a straight answer?
Very nice and helpful
I dropped my iPhone X yesterday and shattered the screen. This is my work phone, so needed it back ASAP. I took it in this morning around 10 and had it back, working, with a brand new screen by 3 PM the same day! The price was reasonable too. 5 stars guys! Couldnt be more pleased with the service.
I brought my sons Xbox One in for diagnostic, the technician was great with explaining the process. All the employees are extremely friendly and answered all my questions. I highly recommend CPR and will definitely return for all my electronics needs.
Very knowledgeable and pleasant staff. Reasonable pricing, much better service than I expected.
Super fast friendly service. Fixed my cell phone in minutes and then did not even charge me anything. (Charging Port was dirty!)
Terrible terrible people broke my phone even worse in the process of fixing it, then being rude and stingy about righting their wrongs
The guy I talked to was super helpful, and he really knew his stuff. I was in and out the door within 20 minutes. Couldnt be happier with the service I received.
Excellent service from competent, courteous profesionals.
My daughter needed her Apple watch screen repaired and they did a great job. I dropped it off and she picked it up. Everyone in the shop was friendly to us both. Thanks for taking care of us. Recommend to anyone in the area.!!!
Very dissatisfied. Completely ruined both phones I brought in. Phones are cracked and wont turn back on. Would not recommend.
Gerson was a huge help. My note 9 really slowed down and I didnt know what the issue was. He walked me through how to clear my cache and showed me ways to keep it speedy. Phone as quick as the day I got it now. Really knowledgable and nice. Will definitely return with any issues.
Good guys, quick to help, popped the back off my laptop in about 2 minutes, reattached a broken power connector, didnt promise that to last but offered that I could try it and if it came loose again, they would order and replace the connector - free of charge! Appreciative of the pleasant experience!