I called around to find someone who would install brakes and rotors for My 2016 Audi Q3 that I purchased myself. A lot of people scoffed and gave me attitude. I called joes cause of the excellent reviews and it was completely different. They were so welcoming and didn’t hesitate at all when I told them the situation. When I arrived for my appointment the guy at the desk was super friendly and personable. They did a fantastic job pretty quickly and the price was unbeatable for the value. I will definitely be giving them all my business from now on.
Love this place! Nick is fantastic, very knowledgeable, always enthusiastic about his work and very trustworthy. They have my business for life.
This shop is awesome. I will be taking my other vehicles to these folks. Very professional and their work is great.
The most honest shop in town, guaranteed job and labor, nice people.
Great customer service, very skilled mechanics great prices
I will not take my cars anywhere else. Simply the best service and reasonably priced.
John and Joe are my go to guys for all my cars. I love their work ethic and professionalism. Ive been going to them for several years. They have been through all my car transitions with me. I honestly wouldnt take my car any other place if I could help it. I have literally driven 2 hours when I moved away from the area just so they could check my car. Im back in the area and will definitely be taking my car to them without a shadow of a doubt.
We added a 2003 Jeep to the family and it has many issues associated with being an almost twenty year old car. Joes has been great. They are fast, fair and honest. Could not ask for more. With their help, I think we can hit 300,000 miles!
Moved to the area 3 years ago been to this mechanic every since. Honest hard working people at this shop.
Have been going here for many years. Trust these guys completely!
These guys are very customer oriented! They put me an engine in and care about how my truck runs as much as I do. I have found my shop for life. This shop will be the only one touching my truck for ANYTHING! Thanks guys!
In and out in minutes with an easy fix. At a very reasonable price!
These guys are awesome. After my local dealer messed up my truck . These guys were able to fix and undo what the stealership did. Thank again for getting us back on the road .
An honest mechanic who will do things right. They wont waste your money recommending stuff you dont need. Theyve always done right by me for the past 5 years.
Great experience as always with the mechanics staff their professional and they are great
Great customer service. If you’re looking for a place to bring your car for repair look no further. Honest, trustworthy and very affordable. Feels great to know I found an auto repair shop I can trust. Do yourself a favor and go see Joe!
This place was recommended to me by Jiffy Lube, I needed a water pump ASAP! Called them the next morning when they opened, to see if they would be able to help me out and I was told yes. I got to the shop about 8:45 and had my truck back and up and running by 1:30. These guys are awesome! They are some of the nicest people, honest and not out to gouge you for money. I will definitely be going back the next time I need something major done to my vehicle.
I just moved back to the area and a buddy recommended Joes. Couldn’t have been happier. All around great service and felt like I was getting an honest quote and honest answers; a must for mechanics!
Loove them fair price good service and honest.
I love Joes!In have been a customer for several years and multiple vehicles. Anything that needs to be done, I trust them. They have fair pricing and work hard. Honest to goodness, the best!
Last month my wife and I, along with our 3 year old Granddaughter were headed back from Florida to our home in New Jersey. We were traveling Northbound on I-95 at 11:00 pm when our back left tire blew out. Unfortunately my vehicle does not store a spare tire. So I called USAA and they sent a tow truck out and dropped my vehicle off at Joes Auto service. I confirmed the hours they would be opening up at 8:00 am. I called at 7:30 that morning and someone was already in the office to assist to. Less then an hour later I received a call back letting me know my vehicle was ready. Thank you Joe and to your staff for the prompt and friendly service...Don
Joes Auto is the place I trust. They care about every vehicle that comes in. I had a good experience they were able to fit in my car last minute.
Great! Great customer service. They even have a “reward” program for oil changes. Buy a certain amount and get one free. (I’m sure that is subject to change but it was running while I was there) I had called ahead to see what the wait time was and he said about an hour but they had me in and out within what felt like minutes for my oil change. They don’t do emissions testing as of now (I had called and asked about that). Great experience overall and will be back for any and all of my car needs.
They are awesome guys with lots of experience. mechanics you can trust.
A fantastic family-owned garage that is honest as the day is long. They will take great care of both your car and your wallet!
New to the area, I read lots of reviews and was very uneasy picking a place. The reviews are true for here. Completely wonderful. I came for an inspection. Called ahead to see if an appointment was needed. First come, first served before 4pm. I drive an old mystery machine, so I expected the worst even though Ive never had any problem with it. It just looks old. They were very upfront with some minor issues and even showed me how they test and where the issues were. They offered to fix it, quoted me including tax and labor, and were just very honest and put my mind at ease. They have integrity and wonderful service. Ill come again and suggest all to as well. While waiting (an hour for inspection, wipers, bulb, and brake pads) I got to speak to another loyal customer of 15 years. This place is great.
I brought my care in for a lot of front end work and to fix a leak and was very pleased with the service. My car was in and out in less than a day unlike many of the larger chain places around town. I would recommend this place to anyone. The prices were fair and the customer service was great! I will be taking my car here from now on when I have something that needs fixed. The car is now running smooth and quiet once again.
Always great service and the people are honest. Its hard to find good car people but these are people I trust. They took my car last minute when i was headed to a funeral and my radiator went out. They have been my place of business ever since and they havent disappointed.
These are con artists with a smile. Took my car there 3 times and paid a small fortune and issues came back -- all they could say was, these cars are known for that.
I needed to find a reliable mechanic and I was referred to Joes Auto Service. I went in for an oil change, I did not have an appointment and they fit me right in. I had them do my State inspection, too. They also recommended other services, that I knew I needed done, (I am setting up an appointment for these items.) The owner and crew were very knowledgeable and their shop was very clean. This Auto Service was Simply Amazing. I am so glad I was introduced to this auto service I will be telling others about this company.
Ive been to Joes Auto Service on two separate occasions and received quality, professional service at an unbeatable price both times.My first visit was a couple years ago due to a defective locking mechanism. The price for the parts I needed was more than I could afford. However, unlike many other repair shops, Joes Auto Service encouraged me to look for parts on my own to see if I could find them at lower prices. When I was able to find the parts for lower than the price Joes quoted, the shop happily installed the parts for me, no questions asked.My second visit happened just this week. I had been hearing a ticking noise coming from the engine area for quite some time. I took my vehicle to 3 other places before I finally came back to Joes. The 3 previous garages all suggested I might need a new exhaust manifold and quoted me prices as high as $2,500. Additionally, each of those garages were adamant that they could not tell me for sure what the precise issue was unless they pulled the engine out of the truck for a 360 degree inspection. That alone would run me between $800-$1,000.But within 30 seconds of listening to the noise I was complaining about, Joes was able to determine it was simply a faulty manifold gasket and quoted me a price of $40. Engine extraction not required.As a female, we get taken advantage of quite frequently by mechanics and repair shops. Its nice to find a place that gives me quality, competent service at a competitive price without any negotiating or haggling.Will definitely be visiting Joes Auto Service as my routine maintenance provider going forward and will recommend Joes to my family and friends with a clear conscious!
Joes Auto Service is a COMPLETE BREATH OF FRESH AIR!!!! I have never experienced such great customer service (especially in the automotive industry).... EVER!!! I will definitely bring my car here for all of my car repairs! Joe and his crew have been extremely friendly, since our first phone conversation! I truly appreciate his honestly, great customer service, quick work and clean waiting area!
I put diesel to my Honda odyssey van s fuel tank and drove around 1 mile. Joe did perfect job that pumped out all mixed gas. Fixed my car. Thanks John and Joe.
Not easy to find if you werent using Google or something. But theyre good people and do a great job.
I was very hesitant about taking my car somewhere new since I have been using a family owned place in Fredericksburg but my family had told me great things about this place. I have been here twice (2 separate vehicles) and they are great! Honest, great customer service & honest pricing.
Once again great service in helping my daughter keep her older first car on the road. Its nice to know I can tell her to go see Joe or John and know they will treat with her like they own. NO up charges will fix only what is needed. NO BS like other chain services. Thanks again..If you are looking for GREAT service & a reasonable price look no more.Ive used Joes twice in the past month and BOTH times he had me in & out very fast.being a sales rep my car is my office so to being able to get good service and fast too you can not beat it.
Probably the hardest working, most honest guys in the repair business I know. They have saved me 1,000s of dollars in repairs from the nearby Honda Dealer, and in one case something that didnt even exist as a Honda repair. I also take my wifes Prius here...they can work on them all. Tires, inspection, major, or minor go see these guys.
The people there are completely friendly and honest. Theyll offer advice about your vehicle and not try to make you buy more than what youve already agreed on, making the visit both educational and worthwhile. Reasonable prices for a great amount of work put in
Good people
I needed a last minute emissions test and all the other shops were either booked up or had stopped testing for the day. Joe advised me I could come right in for the test, and so I did, and I was pleasantly surprised I got the emission test done and an oil change with little notice and without having to leave my car sitting there in the morning! Very pleased I went here!
My wife recently took her Mustang in to get a mysterious leak diagnosed and repaired. They were very thorough and took the right amount of time to find the leak and figure out what would be needed to get it fixed. Then they took the time to explain it all in thorough detail without talking down to her or making her feel uncomfortable about the process. Really appreciate their professionalism and I will be making Joes my garage for all future repairs.
These guys are great! Ive bought two used cars this past year (Nissan, Mercedes Benz) and they were completely upfront about what needed to be fixed now and what could wait. Good honest independent mechanics. Dont waste hard earned money at the dealers anymore, go to Joes! Unparalleled service and great prices!
I wish I could give 6 stars! Joe and his crew have been taking fantastic care of my vehicle for years. They never try to sell me things I dont need, or talk down to me as a female customer, as many other mechanics do. They have repeatedly gone above and beyond to make sure that I am safe on the road. When my teen daughter started driving, it was such a relief to know that Joe and the team would be there to watch out for her too. I can even rely on them to handle problems she has when I am out of town. I am so grateful to have found Joes Auto Service and I am a customer for life!
I stupidly waited until the last day of the month to have my VA inspection done and everywhere else I tried to go was packed and filled with rude people. I found Joes on Google Maps, gave them a call, and they told me to come on by. I was in and out so quick! No wait time at all. The gentleman on the phone and behind the counter was so nice and helpful. I will definitely be going back here in the future and would highly recommend them. Oh and they had River Monsters on in the waiting area so thats a big bonus ;)
I was recommended to Joes Auto Service after my dummy lights came on and Jiffy Lube was unable to help me because they didnt have the right equipment. The guys at Joes are outstanding! They fixed my problem quickly and were completely honest and up front about what had happened and how much the problem was going to cost me to fix. (Which was beyond reasonably priced!) They treated me like I was family and I can honestly say Ive never had such a better conversation with a mechanic in my life while waiting for my car to be fixed. I plan to continue to go back to Joes and I am beyond grateful that the guys at Jiffy Lube recommended this auto garage.
Very honest, reasonable pricing, great customer service and very knowledgeable. Highly recommend!
Fantastic, courteous service at a reasonable price. Very reliable. Weve been using them for years. Wouldnt go anywhere else!
These guys our great ! thought I needed new transmission in my work van it was slipping really bad but they discovered it was just neutral safety switch. probably saved me 3,000.00. talk about honest !!!!!!
Friendly folks. Got me in and out quickly and took care of my inspection.
Best auto shop in Woodbridge hands down. They genuinely care about you and your cars well being. So if you want top notch service, joes is the way to go!
I would recommend this place to anyone who cares about their car, not being cheated and lied to, and wants their car to last. They are polite and professional. Go here! Do it!
Weve used Joe and his mechanics for over twenty years, as they have proven to be of the highest quality and even more importantly, highly trustworthy. There have been several times when we left a key in the dropbox with a note giving a list of work to be done, when they have called the next day to say some of the work would be unnecessary and expensive. They could have done what we asked and charged us and not said anything. We send all our friends to Joe.
Joe has a fantastic, knowledgable, honest crew. They do exactly what you need and make sure its right. Ill never take my cars anywhere else!
Wish I could give them more than 5 stars. Great place, great service, and a friendly staff.
Joes is the best. Joe and John get it. Honest, trustworthy, reliable, etc. Dont trust your vehicle to anyone else.
I have had many cars and have taken them to different mechanics. Never have I had someone so professional trustworthy as those at Joes Auto Service. Not only have they been honest with telling me what wrong with my car but also what is NOT wrong with my car. Before using this company I took my car to not only one but two other places that quoted me over thousand dollars to repair my vehicle. After being told to take my car to Joes I decided what would one more quote hurt. I was shocked to find out there was little to nothing wrong with car but that it showed me this Owner is not out to make a buck. I will not only be back, I would refer him to every family member and friend I know.
Guys did not rip me off and were honest about the best way to fix my car without spending alot of money.
Awesome to have a place like Joes to take our vehicles! We have been customers for multiple years...and plan to continue building on them.
Place is excellent. Great, honest service and a much better deal than what you’d get at an overpriced dealership.
A great auto service center, always upfront and honest. Highly recommend to others.
Courteous service. Competent mechanics. Fair and honest pricing.
(moved from YELP as Google Reviews seem to be more used)Originally from 12/23/2013Another phenomenal experience here...went in for a standard oil change. Front brakes were noisy so they were done as well. The best part was seeing the bill with the safety inspection fee. Little did I know I had been driving around for 6 weeks with a dead inspection. Never would have noticed but they dd.I love seeing Joe, his father in law, wife and kids often in the shop. A true family owned and operated, trustworthy business.Originally from 12/23/2013Joe is the former mechanic from Dunivans and he is a top-notch and honest guy. My most recent experience with them came yesterday when I had smoke coming from my car. As it turns out, it was a recall and they sent me to the dealer to get it fixed for free. The dealer (Hendrick Honda) gave me a laundry list of things to get fixed and I told them no (including $60 for a nail in the tire!!) and I brought it right back to Joes and Brian took a look at all of it. NONE OF IT needed to be done AND Brian even found a nut that was missing from my suspension and replaced it free of charge.About a year ago, while still at Dunivans, they accidentally punctured my radiator in my Honda Pilot while doing some other work. No attempt to hide it. They called me, told me and replaced it with a brand new unit and no charge.WE ALL naturally distrust car repair shops. This is an HONEST one that treats you like a friend and will not try to up-sell what you dont need.Lastly, my $90 synthetic oil changes from Jiffy Lube are now done at Joes for around $50!!Give them a try...youll be glad you did!!
This place is amazing. The only place I take my car. They go above and beyond.
I dont know what to say that hasnt already been said. These guys are the best mechanics ive ever had. Theyre honest and hard working and will take great care of your vehicle.
Honest place with very good customer service.
Ive been bringing my cars to Joes since it opened a few years back and couldnt be happier with the service. Recently my vehicle was misfiring/idling rough and I had it in for service. After the initial fixes were taken care of and the vehicle was being tested it blew an intake valve. As it happened on their watch Joe reduced the labor cost of the second repair. This was an unnecessary display of customer service that exemplifies Joes Auto Service
Really great shop! Honest, reliable, and I trust their work.
Work is always reasonably priced and ready in a reasonable amount of time.
Awesome place...amazing speed of service
Joes Auto Service is not a trust worthy entity from my experience. I took my truck to Joes auto service to get a diagnosis on the transmission becaue it was slipping and to get driver seat replace. After several days I had to call and ask what was the outcome of the transmission diagnosis and driver seat. I was first told after truck ran ideling they could not detect any codes and that transmission was fine. The seat module has to be replaced and a seat would have to be located. I was told truck would be ready on a certain day, no call from Joes auto as that certain day came and passed. I called the next day to inquire about my truck and was told that a seat had just came in because to first seat located wasnt ideal for installation and the truck would be ready that day. I also asked had the truck been driven to duplicate the transmsiion slipping since it appeared that it was tested without being driven and was told that a couple of technicians had road tested truck and the truck was okay and problem could not be detected. After paying bill and driving almost home, my truck began driving with shaking, vibration, lost of power like the engine is about to fall out of the truck. My truck was driving and running fine except for the transmission slipping and the driver seat not moving forwards or backwards. After having taken automotive course, Im aware that intrusions can be manipulated in the engine to cause other problems which may cause additional cost for customers vice the initial problem that was first introduced to Joes Auto Service. I would not trust this service. One star because a used driver seat was installed but makes noise!!!.
Great reliable and trustworthy place. I drive from sterling to these guys.
Very friendly, fair pricing and always about the customer first.
Got my state inspection here with no other charges. That almost never happened when I went to a Toyota dealership.
Only place in the area Ill even think about taking any care I own
Great service, great customer service
Fast state inspection service.
Excellent service
Awesome all around!
Checked my check engine light as soon as I pulled up
The team is reliable and responsive
Joe and John are great!