I had an accident on the highway as I was taking my son to college. The tire rod was completely broken and needed immediate replacement otherwise I wouldn’t have been able to get to campus on time. Other repair places needed at least a full day for a diagnosis and a second day to begin work on it. I called up Michigan and asked if they could get the whole thing sorted out by the end of the day. They said they could, and they actually completed the whole repair in about 3 and a half hours. Very, very satisfied father and customer.
I came in first thing on a Saturday morning hoping to get a yearly inspection for my car. I’m new to the area so I was kinda playing it by ear. I had already gone to one place and they said I had to make an appointment for Wednesday. So then I saw this place. Went in and they were able to take me right away and I was in and out in less than 30 minutes! I was so impressed! I will definitely be coming back for my car need’s.
Awesome customer service.. very professional and quick.. What I liked the most is the quick service and the short wait time.. definitely recommend
Came in for an inspection and emissions test based on a groupon that I found. Michigan Auto let me know right away what needed to be fixed on my car (a tire and a light bulb). They provided fair pricing for the replacement and ordered my tire right away. I was able to come in the next day, get my items fixed, and pass my tests/inspections. The staff was super friendly and explained everything along the way. I would highly recommend!
Although I didn’t end up buying a car,m Haroon was very polite and professional. They offer a great dealer 3 month warranty from a well known company and have the service and detail center on site! The selection and quality of cars is very nice as well. Going into the lot I didn’t expect much but they definitely exceeded my expectations for quality and service and as a business owner who needs cars on the regular I will definitely be looking to work with this dealership in the future!
I went to 3 other tire shops for help when my tire had a slow leak. Michigan was very helpful for my tire repair. Even though they were obviously very busy they made room for me. No sugar coating just up front from the time expected to wait for service to be completed to pricing options. Lee was very professional and followed up with all details.
Michigan Auto provided excellent service. The service was fast and the cost for the services was good. They definitely provide service that is helpful to the customer. I have been going to get all my services here for almost two years. I definitely recommend Michigan Auto for all your mechanical service needs.
Michigan Auto and Tire is just the best. Their professionalism and customer service is great. They took my car in and it was done even before the time they said it will be.
Lee - was very professional and great to work with. I had rotors and pads replaced on my BMW and they did a wonderful job, the car is breaking good again. They communicated any when they brought the car in and let me know when the work was completed and if anything else was noticed. I also like that they are willing to match or beat other advertised or written quotes. Because if this, their quality and professionalism I find this service center to be honest and reputable, and I will more than likely return for additional services.
Came in for a state inspection and the inspector noticed a tiny detail (one licence plate bulb was blown) that most places would glance over. Replaced it myself and got a reinspection.Staff is friendly and mechanics are knowledgeable in my experience
I have had my alignment done twice before elsewhere and have always had a problem with the right front tire wearing on the inside. Its been several months since my alignment with Michigan tire and auto and there is no sign of wear, Im very pleased.
Michigan Auto is consistent in their quality of work and care of your car.
Went in for a VA state inspection from a Groupon deal and it was very pleasant. Although there were 2 cars ahead of mine, I didn’t spend so much time waiting for mine to be completed. Very professional and observant of making sure there aren’t too many people in the waiting area. Will definitely go back!
Ordered tires on a Friday, had them in by Monday. Got my car in and three hours later tires were on and balanced. Lee was awesome and a great help- had a few other things checked out- everything was good except for an issue in my AC condenser- they didn’t make up or “find” a bunch of issues with my car. Solid customer service, honest work and attention to detail.
The best experience Ive ever had in and out the door in less than an hour. Check Haroon out hes the best. Best price, customer service and personality 👌 you wont regret it!!!
I had AAA tow me here when I had a flat and they were amazing!! They had my car ready to go within a couple hours and were extremely friendly and attentive. I also goofed and brought them a coupon that wasnt eligible for the service I had done and they gave me a discounted price anyway! I will definitely be going back when I need something done.
I used a Groupon for my state inspection and had the lukewarm A/C looked at. Yay! It works now but Lee did tell me the compressor is going bad and will need replacement at some point. I appreciated Lee’s estimate of the cost (a “big ticket” item) so I won’t be as shocked when that time comes. Lee gave me a spot-on estimate for how long things would take.
Phenomenal service. They not only fixed my ACs multiple problems quickly. They also did it for a lot less than many shops charge. Best car shop I’ve ever been to!
Was in & out same day. Super Easy and Professional. They followed up a few days after to make sure everything went well. Great customer service.
The Staff here was Very Helpful. Price wasnt too bad either for an oil change (full synthetic) Definitely will bring my vehicles here. They also sell a good variety of cars.
Lee is always a text away whenever I need an appointment and always flexible to work around my schedule. He is always friendly and the service is exceptional. I definitely recommend to anyone looking for vehicle maintenance!
Wonderful, quick service. Very nice and helpful.
I had my emissions test here. I was second in line, but it went by quickly and they were very professional. Would go back again for other maintenance needs.
Very unprofessional and rude staff specially the Manager “Haroon Mokel” I don’t recommend buying car from this dealership.
Took my car in for inspection, only needed rear tires to pass and Lee took very good care of me. Got my brand new tires in the same day and got them installed in minutes, now my car is safe to drive! Very honest people, great service
Great place with walk in service. Very happy with the price and time it took for a emission test and oil change.
Thanks again Lee for always getting me and my wife cars in and out! Definitely recommend yall for any work!
I was in and out in good time. The customer service area was very clean and maintained
Great staff Lee is the best I moved but still drive 30 mins to get great service
Beware!! They overcharge and when their prices are contested they begin to offer discount price.I went to ask for an estimated cost on fixing an issue with my tire, after two hours (even after scheduling appt to be seen), the man behind the desk said it was a wheel bearing issue and it would cost $1500. I made a few calls and another location (well known chain) offered to fix the same issue for $800 (including the labor cost being 50% of final price). I called two other places and same thing, they charged between $750 - $980. After I mentioned to the man that I would not be using their service because the cost was too high, they wanted to offer to match the price. However, after being quotes almost $700 over the average price I distrusted the business and felt that they wanted to charge high to see if I would take the bait. I said no. After much persistence, they realized i will not be using them, they still charged me $150 for an engine diagnostic charge . I cant, in good faith, go back there or recommend anyone else to go there without the fear that will be be overcharged.No, I was not a customer in your system; a friend recommended me to you and after he heard what happened he opted to stop going to your business as well.
I went here to get my emissions test done prior to renewing my tags and I was in and out. No appointment. No line. And the staff were very kind & quick with my service. Highly recommend for quick and professional service (especially if you are in a pinch/running late).
Ive been bringing my cars here for years. I was recently looking to purchase a used car and had it brought in for a pre-purchase inspection. They were really quick, affordable, and the feedback I got was honest and genuine and was really helpful with making my decision to buy. I will definitely continue coming here.
Great communication and quick service, I was in and out in no time.
The staff is always very courteous and professional every time I use their service. They are timely in completing the work and are very honest about maintenance items that need to be done and things I can wait on instead of always pushing to do everything! They are also very reasonably priced
Dropped my car off for an inspection and emissions. Prompt service, professional staff, very smooth process. Thanks Lee!
I just moved to this area and found this location that offers a good price on oil changes for my vehicle. They were on the time, they were polite and very professional. I will be returning for future services.
Hats off to Michigan Auto. Lee and the team did a great job replacing steering gearbox on my 89 Mercedes. Great price and also provided other services with no charge. When’s the last time you were not charged for services rendered. Highly recommend and trustworthy. Definitely taking my car back for future services. Thanks Michigan Auto.
Great business and mechanics! I use the auto group often for car inspections and repairs. Michigan is fair and up front on costs and will not install any part before getting the customer ok. I trust all my cares to Michigan Auto to include my classic car for repairs. Great service and mechanics.
Ive been back to Michigan Auto a number of times and I keep coming back due to their great pricing and quality work. I most recently needed my two front wheel bearings replaced and Lee managed to fit me in with little notice and completed the job faster than expected. Would recommend them to anyone looking for a capable independent shop.
I came in for a all wheel alignment on my vehicle. The staff was very very professional and nice. I didn’t have to wait all day. The atmosphere was very positive. My vehicle drives great now! A staff member name Lee even followed up with me to make sure there wasn’t any issues. I never had any auto shop reach out to me to make sure everything was great but Michigan Auto and tire did. I was shocked. So I definitely recommend them and I live in DC but I will definitely come back for more work if needed. Thank you to the Michigan Auto Team!
Very professional, service was completed quickly, establishment was clean and welcoming. Already planning to schedule service for my other vehicle with them.
There are multiple random things that turned out to be wrong with my car, i went to Michigan auto & tires and they helped me with every issue, they also gave me fair pricing. Very professional and clean waiting area.
Great service, Lee was fantastic and explained everything in detail.Been taking both my cars there for some time now, wouldnt trust any other place to take my cars to, U wont be disappointed.
The two times I brought my vehicle there for an alignment. I had to bring it back because the steering wheel was not centered. Also I had them mountain balance my tires. In doing so they scratched the paint on the rims terribly. Promised theyd have a guy refinished them for me. That was 6 months ago. Ive called them three times since. And they keep blowing me off. Definitely would not recommend them.
Lee & crew diagnosed the reason why my engine light was on. Ended up being a gas cap. Told Lee Ive just purchased the cap from dealership, so in turn, he didnt charge me for the cap they had.
My car needed lots of work and some of the items that were shared, I had no idea what it was. Lee took the extra step to actually have Dustin (mechanic) raise car to show me what exactly the problems were. Lee explained everything to my understanding. The work was done the same day and my car runs great. Customer Service was great all the way around even Haroon driving me home while they worked on my car. Highly recommend Michigan Auto and Tire.
Great prices and service. They will fix your car correctly and let you know what you need without over selling and pressure for unneeded services.
I reached out to Michigan Auto and Tire when I realized, upon leaving work late in the afternoon, that I had picked up a screw in a tire and had a flat. I called a few places around me and they all abruptly told me the were busy and couldn’t be bothered with something as banal as a tire patch job. Michigan A&T could not have been more helpful. They let me know that they also were very busy, but would find a way to help me. I put on the spare and made a quick trip to their shop.I was immediately impressed by how well they were managing the COVID-19 social distance and safety measure protocols in their waiting area. Everything was clean and comfortable with chairs spaced well apart. The manager was understanding of my dilemma and cordial. There was a small wait, as is to be expected showing up late on a workday, but it passed quickly and soon my tire was patched and my spare stowed away nicely in the trunk of my Audi. The repair was an amazingly good value and has held up perfectly. I highly recommend Michigan Auto & Tire for your repair needs.
Great job where I was in and out within 30 minutes
Went to get my emissions done. Staff is very friendly and they got me in and out quickly. Will definitely be coming back.
Great place! Was referred here by my uncle and although it’s a ways away from me I won’t be taking my car anywhere else from now on. Lee was so polite and extremely helpful. I had gone to get my car diagnosed at the Hyundai dealership and they were trying to charge me an arm and a leg for repairs. Not only was the cost at Michigan half of what I’d expected, but Lee also pointed out that my car had been even misdiagnosed. He also took me around back to look at the issues while he explained them. And shortly after I got my car back I received a text to check up on how my car had been doing, which I really appreciated as well. I will be returning here for all of my car needs!
My car broke down while on travel out of town, and Michigan Tire and Auto was able to see me the same day for diagnostics and to begin work to replace the battery, alternator and cracked water pump. Everything was finished first thing the next day. Also they followed up later to make sure everything was working great. Would recommend again!
It was a great experience, very clean and professional
Michigan Auto and Tire has been my go-to mechanic for a few of years. They have always been honest, fair and quick with the work. When they find repairs are needed, they always bring me to the garage and show me exactly what the problem is. That builds trust and my family will continue to use this great service.
Went in for an oil change before a cross country trip. The guys from Michigan Auto got me ready and on the road quickly. My Flex drove strong all the way with no issues. I appreciate their help!
I went in for alignment, service was good and quick. They didnt try to sell me anything extra as some other business do. Will recommend.
Quick service. Fair and honest.
I have been going to Michigan Auto and Tire for the last 2 years since I have moved to the area and absolutely LOVE their work! I have had my oil change and now 4 wheel alignment on my ford and couldnt be happier! They did such a great job, as well as I know I am not getting robbed! Their prices are very reasonable and their customer service is great! I have brought my boyfriends car here for an oil change and will continue to send everyone to Michigan Auto & Tire!
Sam did an over-&-above-the-call of duty Marvelous Job. I love the high integrity displayed. Explained the issue, causes, purpose & function, & allowed me to make a consumer-decision. Not only was the Job done right, but a quick in & out. My new found go-to move for my whip! Thanks Sam
Nice and thoughtful staff with an organized workshop.
Quick service. Good value. No upsell!
Staff very welcoming and waiting area very clean and fair price.
All I can say is dont go here for anything. I bought a groupon voucher online and they didnt honor it and the place is so small I starched another car and $500 came out of my pocket for a horrible experience.
Professional service, personable & honest staff, I felt confident that my vehicle was in good hands.
Very happy first time taking my 2015 Jaguar XJL to this repair facility for tires. Received a quote over the phone from Lee prior to buying tires. Price quote included all service (installation and balance). Lowest price on tires that I could find in northern Virginia. Professional and very courteous personnel and service. Will definitely use and recommend to others.
They did a really great job with my oil change. I was able to drop it off early and was surprised that I didn’t have to wait very long before I was contacted that it was done.
Prices were reasonable and work took a few hours. They were very fast and called me to confirm the work done and called promptly when they finished. Will go back again!
They are prompt, polite and curious. This place had the best customer service Ive experienced in a long time. Most importantly, I didnt feel like a dollar sign, and that made me feel comfortable. I will come back and I would highly recommend!
Fast and easy I was in and out without an appointment. Great rates and top notch service!
*****Updated******I purchased a 2009 Lexus and the day after i noticed a metal to metal noise in the driver side.i was concerned about the noise so i brought it to the dealer, the dealer happily took a look at the vehicle and offered me multiple solutions so we can resolve the issue.overall the dealer payed me $120 in a form of a check which was half of what it cost to fix the problem and also included in a free oil change.to conclude:as a consumer i was dissatisfied for a moment with the purchase however the dealer went above and beyond to make the purchase a great purchase.thank you!
I had an awesome experience here on Tuesday. I had bought a groupon for their allwheel alignment, when I arrived staff was pleasant and professional. They started my appointment right on time. I felt that the work had been done in a reasonable amount of time, and when it was time for me to finish up, I was explained the readings of my car when I came in and what they are at now. I would definitely recommend them to anyone!
Michigan auto are good mechanic. They give you a quote and you decide if you want to fix your car or not. They will let you bring your own parts, which most mechanics dont allow because it hurts their button line. I had to leave my car overnight because the parts( which I was bringing my own) were not available at AutoZone that day. I would choose Michigan auto over the surrounding mechanics.
Great service and professionalism during this time of COVID. Even brought an extra chair out I didn’t have to stand!
Prices are fair, the service is good, and most importantly they have been pretty honest about the work needed. My wife found this spot when we moved to the area. I was a bit timid as I really liked the place I was using before, but he was really inconvenient for us so I gave Michigan Auto a shot. I have been happy ever since.
Service was fantastic; prompt and affordable. I can’t say enough good things about this company. Best auto shop I have ever worked with!
Amazing experience. They were one of the fastest shops I’ve been to and they were incredibly professional. Highly recommend.
We bought a car a few days ago, and I love the car so far. Thank you so much for making my car experience AWESOME it was a pleasure working with you!! I would highly recommend anyone looking for a vehicle to consider Michigan tire and auto.
I was on a road trip and had stopped for gas when I noticed a large screw had lodged in the tread of my front passenger tire. After visiting 3 garages in the vicinity and being turned away for being too busy I saw Michigan Auto & Tire and pulled in. They put me in the queue, and despite being busy, plugged the tire in no time flat. Polite, professional and friendly owner and staff that got me back on the road. Highly recommended when you find yourself in a pinch or if youre in the area and need a reliable auto service shop.
Service was great as usual at Michigan Auto and Tire. Went in for a oil change. The service was great, professional and quick. Lee was awesome and knowledgeable. If there is any issues with your vehicle, they will figure it out.
Lee was very professional and got my vehicle in and out in a very timely manner. I highly recommend Michigan Auto and Tire!Great job!Christina
I came in for a State Inspection. I received great customer service and quality work. Thank you!
I needed my brakes checked quickly as my work schedule is hectic and Lee was able to help me out. He didn’t say no (he could of because I sprung it on him) and he gave me a very concise time estimation and called me a few hours later to tell me it was completed. Couldn’t have asked for better service or communication. Highly recommended.
Ive been a return customer multiple times and these guys are AWESOME! They get you in and out, good prices and they give you the full details with no added BS and just all around good people! Ill definitely continue to take my vehicle to them.
As a woman going into get any work done can feel somewhat daunting and like you are going to be taken advantage of. My experience at MA&T was perfect. I called initially and was advised to come in for a free analysis prior to just paying for work I may not need. I then came in to get my wheels aligned, I was then told that they could do it but I needed new tires and would be wasting money as I would have to get it done again (I REALLY APPRECIATED THIS). So, I was able to order 2 new tires with them and the price quoted was the price I paid as well as having my tires aligned (via Groupon). I am very happy with the service and would recommend people going here and will be back for maintenance work as well. Thanks :)
Great customer service.
Walked in for a car inspection and everyone was so friendly! The place was so clean and made the experience so great! I even asked for an older sticker to be removed from my car and they did it without batting an eye! They are great!
I have had two major issues this year (tire and coolant leak) and this shop was affordable, knowledgeable, and reliable!! This is now my go-to place (especially before the dealership)
First time using Michigan Auto and extremely happy with their services and customer experience. For years Ive sat in a service shop from 7am until 3pm waiting for my cars oil change, why? Because I was always told to use your vehicles model shop since they know your vehicle best. Today I was in and out and will continue to come here for my vehicle service needs!!
Great customer service from the front desk the moment you come in. Requested a muffler installment and was done the same day and now sounds better than before! The aftermarket mufflers did not come with hangers so the mechanics improvised and welded everything securely. Lee and the team are very informative and were kind through the whole process. Will come back in the future!
What a wonderful experience! I was worried that I wouldnt be seen after being an hour late to my oil change appointment. Leander and Lee was so polite and they took my car back right away! Quick service and they even checked my car for me. I will definitely come back for my next oil change. My car is running smooth again, I highly recommend! Thanks guys! 😁🚘
Lee and staff are very helpful and professional. Service was in great time and I was pleased and satisfied.
ALWAYS UP FRONT AND HELPFUL LEE IS AWESOME
BEWARE DO NOT BRING YOUR CAR HERE! I brought my car for an alignment somehow they made my alignment worse! They also made my steering wheel crooked. It was so bad they also caused my car to set off a steering warning light! Lee the manager was also rude. He told me to shut up after I complained about the issue!I ended up taking my car to another shop. They discovered the car was incorrectly aligned and they also left one of the bolts under my car lose. Had that bolt come off my wheel would have come off and caused an accident.
Friendly and very informative!! Great service with my vehicle.
I had a wonderful experience with Michigan Tire and Auto. The staff is very friendly, great customer service. They took the time to explain the details of work performed. Office is clean and comfortable. They also followed up of work completed.
They are the best that I have ever been. They are honest and upfront with everything they do. Communicates all issues and give a quote. I will not go anywhere else again.
Lee is always on it when it comes to my Nissan Verss! He is Professional, Friendly and deserves a RAISE!!! I appreciate him and would not come to Michigan Auto if it wasn’t for Lee thanks for all the help
Went in for a coolant diagnostics and it was cheaper than i was Expecting,. They were so nice to me and walked me thru the issues wrong with my car and gave me a reasonable quote. Definitely recommend them!!!
I have been coming here for years. The staff is very friendly and the waiting area is comfortable. I really like that you schedule your oil change and they honor that commitment. I highly recommend them for your automotive service needs
I had an amazing experience at Michigan Auto and Tire. I am extremely happy with the services they provided. They gave me a great deal on the price and top of the line service. I really appreciate you guys. I will definitely be back.