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Aire Serv of Lorton
2936 Ps Business Center Dr, Woodbridge, VA 22192, United States
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Aire Serv of Lorton

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Al
Review №1

I wish i could write so much to praise this company and Mr. Roman but then no one would read my long review. I quoted with multiple companies to replace my AC and Heating system; not only did they offer me the best rate, but they educated me about system maintenance.Later on, i needed them to fix a small issue i had and Mr Roman came the same day and after hours to help me and my family solve our issue and eventually have COOL air. THANK YOU

jo
Review №2

Our air conditioning unit stopped blowing cold air. We put in a request toour property management and they informed us that a technician would be able to assess the unit on the same day. This was exactly what we needed due to the extremely hot temperatures outside which was making our house unbearable. Overall a great experience since the tech (Roman M.) was able to resolve the compressor which thankfully just needed a part (the capacitor went bad) and didnt need to be totally replaced. He was courteous, friendly, and totally professional! Real nice guy and he was able to explain what needed to be replaced.On a side note: Roman knew the system well because he recognized it and he was the one who actually installed it many years ago in the house.

Sa
Review №3

Aire Serv is AMAZING!! They have been nothing but kind and helpful to us since we moved into our new home two years ago. We installed a new heating/AC with them. They offered great financing. They come on time twice a year for maintenance and are always a friendly face at the door. Could not recommend enough.

Mi
Review №4

These guys were TOTAL professionals. Arrived right on time, diagnosed the problem, fixed it correctly. And customer service? Top notch! Mr.Roman Majano was a total gentleman - he knew what was going on, was very courteous and fixed out AC unit perfectly. Highly recommended!

Iv
Review №5

The technician displayed effective customer service skills and communication skills. He was very polite, courteous, efficient, knowledgable, and performed an excellent service. KUDOS!!!! for a job well done.

Sa
Review №6

Aireserv came out and fixed our AC unit. They were quick to come out and very professional. Geoffrey did a great job and was very helpful by answering all my questions about the unit and what to expect. I would highly recommend this company.

S
Review №7

A very professional company and one I would highly recommend. The Technician that they sent, Geoffrey, was very prompt, professional and honestly most importantly very knowledgeable and thorough.PROMPT: My appt window was between 9 - 11 and he arrived right around 9 and gave me a courtesy phone call in advance.THOROUGH: He was VERY THOROUGH in his review. I have a few rentals and have had some work done on several units and he was the most thorough by far. I dont know always know if Im being given a sound evaluation but in this case, I felt his assessment was very solid because he thoroughly evaluated all the components that could have contributed to the insufficient cooling.COMPETENCE: He seemed very knowledgeable. Really knew what he was doingGREAT COMMUNICATION: Great community skills - he really listened and was able to capably communicate what I needed and why and when solicited, able to lay out the pros and cons of some various options.And for those that care, he wore shoe covers and a mask that thoroughly covered his nose and mouth.Great experience and a company I will definitely consider for the future.p.s. small but nice touch. They sound you a text message w/the picture of the Technician. I think all service companies should do this.

Er
Review №8

Honest prices and good quality of work !Saved the summer🥰 thanks

Pa
Review №9

Service work was excellent but when it came to us getting a detailed quote back for two hvac units to be replaced we never got it.

He
Review №10

Aire Serv was courteous, kind and willing to work with us and our insurance company. They found the issue with our a/c and repaired it - rather than pushing us to buy a new system. Every technician was competent and willing to explain what they were doing and why. Highly recommend!

Be
Review №11

Always on time, professional, honest, and reliable. We have had excellent service from this company for three years now!

Aa
Review №12

Geoffrey came in the given window. He was polite, studious, pleasant, explainer everything. I was quite content with how everything went.

Bo
Review №13

Phenomenal service. Very professional and honest work. 5 stars!

Je
Review №14

Aire Serv of Lorton is FANTASTIC! I was matched up with them through my home warranty company originally. I contacted them last week and talked with Amy, in their office, who got me on the schedule for Saturday to come out to see what was wrong with my AC unit. She marked it so if there was a cancellation, they would try to squeeze me in earlier than that. Amy was (and is) super response to all the e-mails and phone calls over the past week and for that I am very grateful.Geoffrey came out and found out it was the condenser fan motor. Today (June 5, 2020), Roman (the owner), came out to install it and also to clean the coils which were extremely dirty from when the previous owner lived here. They also have a service plan and you can pay for it monthly vs all at once, which definitely works better for my budget!They were very professional and have bent over backwards to help me out. Im working with them to set a payment plan to pay for the services they provided today. Most companies wont do that anymore! Since this all started Ive been telling all my neighbors about how great they are and have been to me.Aire Serv of Lorton has won my business for as long as I live here in the DC area!

Is
Review №15

The prices are very good. I decided to replace the Heating furnace since the AC was being replaced. The staff was very professional and humble. I would recommend this company to anyone who ask me for information. They did a great job.

Pa
Review №16

I contacted Aire Serv of Lorton when my furnace stopped working. They responded very quickly and were able to diagnose the problem fast. The repairman, Geoffrey Arnold, was very knowledgeable and professional.

Ma
Review №17

Aire Serv Technician, call staff and dispatch team went above and beyond to ensure my home AC was back up and running in 24hrs. The tech (G.A.) was patient, kind, he explained what was wrong and what I needed to do in the future. Aire Serv also has an excellent maintenance plan to keep your AC unit up and running efficiently, I recommend them for all your AC needs. Blessings, M.

D
Review №18

AireServ of Lorton was great! After cleaning our HVAC system, they came out 2 more times that week to fix issues that seemed major. They assessed the situations quickly and were able to fix what ended up being minor issues. They were responsive, on-time, professional and had very reasonable prices.

Ma
Review №19

Boiler heating system had air trapped in radiator.Less than 1 hour system tuning like new. I highly recommend this company.

Ch
Review №20

I called with an emergency issue concerning my AC. Roman squeezed me in at the end of the day and arrived early. Without hesitation he identified the problem and tackled it immediately. This is the second time he has serviced my home. The best that Ive had the pleasure of meeting. A consummate professional indeed.

Ir
Review №21

I dont do reviews often because I am skeptical of how some devious people may utilize this platform to unfairly hurt companies or others. However, I do feel that there is a positive value to this platform if used with the right intentions. For this reason, I am writing about Aire Serv. I feel very positive about this company and the service that they provided to me and I wanted to share this with others. This company is not only professional but also very ethical. They visited my home twice. The first guy was very hospitable and professional but shortly thereafter, I asked them to come back because my air wasnt working properly. The owner came out and corrected the issue quickly and professionally. He was also very ethical, explaining to me that the issue at hand was not my fault and therefore no additional charges. I realize that this wont always be the answer you here from technicians but this was definitely music to my ears to hear honesty from a service technician! This says a lot about this company and the ethical values of the owner . This type of integrity builds trust. Not only will I call on them again when needed, I will recommend this company to others again and again. Thank you!

Ra
Review №22

We called this company last year through our home warranty to figure out why our basement was 20 degrees warmer than our top and main floors. They told us our system was imminently failed, and needed to be replaced. We did that. They installed the AC incorrectly which flooded our basement the following season. They also never checked the exhaust line, which was the issue- so exhaust gasses were leaking back into the basement through our water heater- setting all of our CO detectors off and filling the basement with gas within a few minutes. They replaced the chimney liner to fix this issue (at our cost)- but did not bring the correct tool again to check to see if the exhaust gasses were flowing out of the house. During this installation, the technician didnt turn the heat to the correct gas/air setting which caused the heater to overtemp and shut it and the water heater off. (This process also clogged the water heater). They are now scheduled to come out for the 4th time in less than two weeks to try to fix the water heater that will not turn on. Weve also had inconsistent heat for three weeks.

Ra
Review №23

Was were impressed and please with the Courteous and Professional attitude that your team demonstrated while doing the install. They were very attentive and answered all of our question. Me and my wife would be please to have this team back for any other projects.

Mu
Review №24

They came out to do warranty work on our old AC system. Three previous technicians had come out over the past 3 years and told us that it needed Freon. Which always temporarily solved the problem. Of course they wouldnt take the time to check the rest of the system to see why it was leaking.The Technician from Aire Serve did a thorough inspection of the system and showed me all the issues that were not only causing the leak but also effecting the performance of the system. He provided me with the steps needed to take care of the issue once and for all. Im so glad that they were sent, because Im going to be using them for all of my Heating/Cooling needs.

je
Review №25

My technician Roman was professional and smart. The price I was charged to repair my ac was more than fair. I recommend this company to all.

Ma
Review №26

Great service. Technicians are polite, professional and helpful. Properly diagnosed and fixed an issue with our system within days and for considerably less than another company in the area. Very impressed with this business, both its customer service and quality of work.

Sa
Review №27

Hi,We recently used Air Serv through our home warranty in trying to fix a rattling sound from our outdoor condenser unit. Their tech had informed me that rattling sound is due to damage in weld between the fan and spindle. He temporarily fixed it and informed me that he will pass on the information of purchase of new fan to the home warranty.The technician reviewed the freon levels in the existing unit and suggested me to refill the freon levels. I asked him if its really worth my money to refill the freon levels, considering ours is an old AC system (18 year old) as i was also considering purchase of a new system if there is constant freon leak which will ultimately cost $400 (for 2lb) refill every 2 weeks.Air Serv technician has not even opened the HVAC panel to look at the ice on the coil, which is an indicator of Freon leak and suggested me to refill the freon. With the pandemic job situation, with only one from my household working, providing such unprofessional suggestions to make money on freon refill is irresponsible. Their customer service is not responsive as i was requesting a refund for their unprofessional advice. This was unprofessional and i completely disappointed with their service. I would not advise Air Serv for any HVAC repairs..

Ri
Review №28

The workers were great! Did an awesome job installing the new AC! Highly recommend.

Ha
Review №29

Always fast and friendly. Love this company. Geoffrey is awesome.

Sh
Review №30

AMAZING & PROFESSIONAL service provided by FABIAN GOMEZ! We had 6 companies referred to our AC and all of them either misdiagnosed or didn’t care to spend any time looking into the problem. FABIAN took his time and ensured he gave a thorough evaluation before detailing what needed to be done and why. Will definitely be trusting him again for any HVAC needs!

Ca
Review №31

Absolutely poor results from this company. Every time our HVAC has been serviced by Aire serv it has only been a temporary fix. It breaks down in the next couple days on multiple occasions. It seems the A/C tech is only capable or knowledgeable with putting Freon in and is unable to diagnose a differential. Not to mention being lied to by the tech and the answering service. I get excuse after excuse. They should really take their satisfaction guarantee down from their website as it clearly does not mean anything to them. It is evident they prioritize lining their own pockets above customer service. Stay away from this company if you want a temporary solution for your HVAC problems.

Sa
Review №32

Our heating system stopped working yesterday evening and our area is due for a winter storm today, so we were nervous about getting it repaired quickly. I called after 8 pm last night and Roman came at 8:30 this morning and got our system up and running in a little over an hour. If I could rate him higher than 5/5 I would! We happily signed up for an annual contract and are glad to be in good hands.

Da
Review №33

Honest and reliable service, fast and also very friendly

Ro
Review №34

Heater failed night before Thanksgiving, of all times. They sent Jeff to our home in Woodbridge, an excellent repairman who knew his stuff, and he got the heater working quickly. Reasonably priced! We will be dealing with them in the future.

Ja
Review №35

My wife and I were across the country about to move into our new home and Jeff and Roman came out and were immediately responsive even when we were in a different time zone. Absolutely nice, professional, and knowledgeable. They made sure to do a thorough inspection of everything after installing a new system and even setup our Nest Thermostat for us. When we told our realtor the experience we had and the very reasonable price of the installation she asked for their contact information so that she could recommend them to her clients. We plan on using Aire Serv of Lorton for all of our HVAC needs in the future!

Ra
Review №36

This is amazing company very professional and kind people not only that they are a team work very efficient and professional I’ll never change to any other company very impressed about they workMr. Roman come over and replace my whole unitAc, furnace and outside machine tooThey worked until midnight until they finished and install super super high quality unit so impressedCall them and they have the best service and price tooThank you MrRoman and Cesar for your service

Ad
Review №37

Geoffrey was great! He didnt mind me hovering and he was very knowledgeable and informative!

Ma
Review №38

I had a new HVAC installed in May 2019, today Oct 2019, I noticed the system leaking and called AirServ. The technician was at the house with in three hours and fixed the leaking hose within 10 minutes. Very courteous and professional. They are my go to company.

Ca
Review №39

Thank you for your fast and efficient service!!

Ju
Review №40

Great company with fair pricing! Looking for heating and cooling help this is the ONLY company to call!

Do
Review №41

The technicians were super nice, took their time and placed protective cloth and shoe protectors onThey ran into problem no fault of theirs or company, a brand new shutoff installed was defective. That was wednesday, I had family matter on thursday so arranged for return on Friday morning. They arrived andcontinued the installation and testing. A brand new water heater all installed during testing found the hot water heater defective. So they removed and installed another. Due to delays not their fault the service manager gave discount for service contract. Plus I really appreciated the military discount they allowed!I would definitely recommend Airserv to do your work. The problems they encountered were handled wuickly and no hassle. Thank you!! Good job by field techs and iffice personnel.

Fi
Review №42

This is the best service providing company I ever worked with. My HVAC was broken in the middle of hot summer. I have been working with the warranty co. to get approval for the work but warranty co was useless when you need them. However, Jeffery and Amy from Airserve on top of the warrant co. and update me the status along the way. Finally decided to fix the problem with Airserve and get it done so quickly with fair price. I will never pay for warranty rather save that money for repair.

Ve
Review №43

We had Roman and he was very knowledgeable and professional. Affordable pricing and our air is back to working again!

Ju
Review №44

Roman M. Arrived on time and was very professional. Our AC quit on the 4th of July and Aire Serv was very responsive and set up an appointment the same day. He explained the problems and got our unit up and running. Thank you!

Mr
Review №45

Service Tech provided honest advice about service prices and courses of action to repair my evaporator coil.

R
Review №46

Was completely fed up with another local, well known company who I had a maintenance contract with. Some techs would clean the outside coils, others wouldnt, and yet others used only water when they were supposed to use a cleaner of some sort. And ALL the techs seemed to want to find something, anything, wrong that they could try to sell me. When I would get a second opinion I was told they were duping me. Anyway, I let my contract expire with that company and went on Angies List to find a new provider. Claudia at Aireserv of Lorton contacted me right away and she was very personable and professional. Roman, the tech (and I think, owner) arrived on time, and was extremely helpful in explaining things in plain english. AND!!!!! He didnt try to sell me anything!! I thought, WOW, what a concept! Anyway, I signed up for an annual contract and will see how things go. I just feel better about them than the other company. In addition, when I asked him how much he would charge for things like the exact same water heater the other company installed, and even a new thermostat, I was shocked at the difference in price. Aireservs was significantly less for the exact same product. Give them a chance. I think youll be pleasantly surprised.

ad
Review №47

Quick service And efficient

Ma
Review №48

The best of the best in the PWC area.The best of the area for the air mere groupers the majanos

Information
70 Photos
48 Comments
4.8 Rating
  • Address:2936 Ps Business Center Dr, Woodbridge, VA 22192, United States
  • Site:https://aireserv.com/lorton/?utm_source=gmb&utm_campaign=local&utm_medium=organic
  • Phone:+1 703-226-0960
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Air duct cleaning service
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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