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Nails R Us
442 E Hanes Mill Rd, Winston-Salem, NC 27105, United States
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Nails R Us

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Ca
Review №1

Professional and courteous! This is the ONLY salon that I have continuously been to for the last 10 years. The new salon name is Venus Nail Spa just right up the walkway from the old Nails R’ Us

Br
Review №2

My wife and I have been coming here for about two years for pedicures. Always do a great job and very freindly.

Jo
Review №3

One nail broke and they had the audacity to charge me full price for 1/5th of the work! lazy and disrespectful staff want to overcharge you for a regular service and still feel the need to charge you to get ONE nail redone. please find a honest and dependable shop that have respectable people in them who choose to give you good service instead of this sub-par laughable joke of a shop!

Ch
Review №4

I’ve been coming to Nails R Us for many years. This past Saturday (January 2019) I came in for a new SNS set,normally I ask for the same tech, but this week I wasn’t being picky(for once lol) to my great surprise they now have a new girl Nicole. I sat down and she went right to work, She asked all the detail questions to complete my service,plus throughout the service. She worked very fast,with complete quality work. If your in the market for a wonderful shop,this is the one! If your looking for someone to go above and beyond ask for Nicole! I appreciate this shop hiring technicians that speak English and a women of color. The owners at this shop know how to give there clients a great atmosphere along side technicians that can do it all. I will be coming back to see Nicole!

Da
Review №5

They did a great job on my pedicure! Plus i was in & out pretty quickly! I Will definitely be back!

Em
Review №6

Recommended to me by a coworker, first time customer and I am 110% satisfied with my nails. Johnny is amazing! Very professional and made me feel welcomed

Am
Review №7

After today, I have absolutely NOTHING good to say about this nail salon. Not only do they talk badly about their customers to other customers, they also lack phone etiquette. I called today to make an appointment with RUBY only to be hung up on by her in mid conversation. When I called back, I was told by her that she was too busy. I didnt even tell her when I wanted to come in!Not to mention, their nail techs arent remotely skilled at their profession. A few months back, the tech working on my nails somehow managed to rip half of my real nail off during an acrylic fill-in. How does that happen?!DO NOT waste your time or money.

Ta
Review №8

I love Ruby and the whole Nail R Us family everyone treat me with love and respect, they make you feel apart of their family. Cant wait for the new spot opens up 😘😘😘

Sa
Review №9

Ive been going there for ever and I refer all of my friends to go there. Ive never been disappointed with anything they do. I just absolutely love the work they do, how they treat their clients, the environment, and the prices!!!!

Ja
Review №10

It s very friendle staff takes there time with u and appointments is right on time if there is a wait no more than five minutes come out ladies and enjoy the pampering we deserve men too..

Hu
Review №11

Just because I am a younger customer doesnt mean you can rush through my nails and leave them crooked and then proceed to give me a attitude when I ask you fix it. I am a paying customer and I will get the respect I deserve, young lady or not. It will be a little before I go back because I am still upset with the outcome of my nails (full set of gel 1 color) for $40. Staff and boss of the business needs to work on taking their time and being more polite. Yesterday the service was absolutely pitiful.

To
Review №12

Always friendly. Ruby and Mr. Lee take very good care of me.

Sh
Review №13

I am VERY upset that I have been going here for about 5 years and this LAST time, I was told that it would be an additional cost for something that I had gotten many times without the extra charge(not a design). I am EXTREMELY upset that my eyebrows were totally messed up, when my only tech knows exactly what to do each time...they were not only thinned out but one brow was cut MUCH shorter than the other. Being a former cosmetologist(and just knowing regardless), I KNOW that your brows should not be cut in the almost in the middle of your eye and you have to draw the remaining on with pencil!! They need to SLOW DOWN and treat each customer with care because its a service for a service, you are not doing me a favor... I am a paying, and have paid quite a lot over the years! Just because you are really busy at times does not give you the right to rush and send me away as though you did a good job! I WAS loyal, but after much thought, three strikes and you are out. I will take my business elsewhere.

SH
Review №14

I got a pedi at lunch - BEST PEDI EVER! Classic? wow! I can not wait to see what the deluxe is like!

Al
Review №15

I like the people there . They r nice to me an my kids

Me
Review №16

DO NOT GO HERE this was one of the worst nail experiences I have had ever the employee that did my nail was disrespectful and it was horrible service. My nails literally came off 2 days after I got them done

Da
Review №17

I was a little skeptical at first, because of the way it looks on the outside but if you go in it is wonderful the people are really nice, it is a family oriented place and they do excellent nails especially the gel colors.

Ja
Review №18

You always feel like theyre talking about you lmao

Lo
Review №19

Ruby is the best! Amy is Wonderful! Mr.Lee great!

Ka
Review №20

My lashes were done awful...will never go back

VA
Review №21

Best place to get nails and toes done

Am
Review №22

Love getting my nails done here nice people

Ki
Review №23

I went in just getting a polish. My nail tech(Tina) asked why? I told her because of the line of work I do nothing really last and I needed to keep my nails natural as possible. She suggested S&S and told me it will last a long time it also gives vitamin E and its great on natural nails. Now of course this wayyy more expensive than a regular polish. I went ahead and agreed to try it out. It came out nice and I was satistifed. Not even a good 3 days later I noticed the polish was was lifting. I go back to let them know what was going on and I was told to come back because she wasnt there and she will do it for me again. I said ok no problem. Well the next day I go back I show her my nails and she trys to figure out what happen. Mind you when I originally went I told her what I did and that I have to consistently wash my hands thats why I was getting polish because I wasnt losing out on anything. She gets mad because now she has redo both hands because every single nail was messed up. When she was told I was coming in for her to fix my nails she thought only one was messed up. Now she has an attitude, talking about me like I didnt know, and does an half job on my nails. My nails look worst this second time.That was a waste of $35 and they will never get my business again.

Jo
Review №24

They are very clean and always friendly here.

To
Review №25

Nice people. They always do a good job.

Je
Review №26

Johnny always does a great job.

Mr
Review №27

My experience was poor. While in the middle of my pedicure they pull the tech that was working with me to complete someone else pedicure. They left me seating there and start working on other clients that had just walked in. I spoke with the manager who sent over the owner that was a waste of time .I will never come here again.

Se
Review №28

Leo is awesome! Very talented nail artist!

Va
Review №29

The staff was wonderful and the place was clean!

ch
Review №30

I love them!

La
Review №31

I love Ruby!

Ca
Review №32

Had a good experience

ka
Review №33

They do excellent eyebrows

Be
Review №34

Excellent

Information
2 Photos
34 Comments
3.9 Rating
  • Address:442 E Hanes Mill Rd, Winston-Salem, NC 27105, United States
  • Site:http://nails-r-us-winston-salem.edan.io/
  • Phone:+1 336-377-2688
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:9:30am–7pm
  • Wednesday:9:30am–7pm
  • Thursday:9:30am–7pm
  • Friday:9:30am–7pm
  • Saturday:9:30am–7pm
  • Sunday:9:30am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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