This salon is well equipped and has skilled workers that do a good job. I was happy with my finished product of a gel pedicure, but I would have appreciated more communication. I arrived planning to have a spa pedicure, so was obviously not upset when this is what I received, but I don’t recall ever having this offered to me...they just did it. If you were wanting just a basic pedicure for $20 less, you will need to go out of your way to articulate this. They did ask if I wanted gel or regular, but beyond that, I was left wondering, which is uncomfortable. Otherwise, the prices were typical, and they were able to get us in same-day on a Saturday without a problem.

I love this nail place! I have been coming here since 08 and started coming back last yr. I ONLY let LOVELY NAILS do my nails!! Mrs. Lynn and Mrs. Amy are AWESOME!! The order guy that does toes is really really good as well!! I have been in Winchester since December 06 and best place I know of!

Busy salon but they are super nice and do great work!!! Definitely recommend!! I would call for an appointment if anyone is planning on visiting here. I paid $35 for a fill with gel polish and a pedicure with gel polish was $40.

I went to a different nail salon and they destroyed the set that they gave me. I went to lovely nails and they took their time and fix it as well as always giving me great customer service and making me feel welcome.

Love coming here everyone is always friendly and nice. I see Bill and he is always on point he listens to exactly what you want so he makes sure youre satisfied and happy with your nails! Definitely recommend this place!

Always professional fast friendly service and always do my nails as requested. The owner is so kind and Bill gets my nails right every time. Oh yea and the lady that did my eyebrows amazing job they still look great and it has been over 3 weeks. And I can not forget the gentleman who did a flawless pedicure just a few days omg I love this place!

I am a diabetic and my feet are sensitive. They go out of their way to make me comfortable. Perfect brow waxing! Work is excellent! Recommend highly!

The young man did a great job I love them

Made an apt for 2 pedicures @ 245-3pm. Were still waiting for someone to start & its after 330. If I wanted to do a walk-in I wouldnt have called for an apt.

Lovely Nails keeps my hands looking great each and every time I get my nails done. Top quality people, excellent service, and clearly, gorgeous nails by the end of the visit! :D

Terrible! An hour wait after being told 10 minutes and then the pedicure was poor.

I just recently moved to the area and was looking for a nail place near my house. I have never had my nails look so good. Amy did a wonderful job doing ombre pink and white nails.....I love them!!!!!! This will definitely be my go to place!!!!

Not clean at all! Very dirty. But you get what you pay for. A gel manicure was only 30 dollars I am used to paying 40. The guy was super nice but the salon disgusting.

Amy is the best!!!

I was a walk in, never been there before. They sat me down and were super friendly. Their prices were way lower than I expected. I got an acrylic set, and dip powder. Their colors are beautiful and normally going to nail salons I have to pick a few colors off their nail options because they end up telling me they dont have the color I wanted but this place was stocked :)) she took her time, and was super gentle. Best nail set, and customer service Ive ever had from a nail salon. Also I came in about 30 min before they closed but they still took me in and worked almost an hour after closing time. Im not really a review writer but I was so suprised/pleased with this place. Definitely my main salon now! 💓 btw I had amy. She was amazing

It was a great experience. My nail stylist was very attentive to how I wanted my nails done.

I got my nails done at another salon and were not up to par.. I came to this salon and my nails looked 10 times better when I left. 10 outa 10 will recommend to anyone and now this is the only one I will go to.

Excellent service, very clean and punctual. Watched as they cleaned between each customer. Shower curtains between pedicure chairs and plexi glass at nail station.

I go here every week to get my nails done and Lily and Lynn are amazing at what they do! I will recommend them every time! The best prices around and always leave with my sides hurting from laughing so hard!

I loved it! Bill did an awesome job on my nails! I unfortunately can’t remember the lady’s name that did my pedicure but she was great too! I will definitely be back! The prices were the lowest that I’ve seen for this quality

First time I have not had a complaint bout getting my nails done first time I went to them and will be going back

If I could give this place less than one star I absolutely would. Poor customer service. Rude. And dirty. The woman kept burning my skin with the drill filing my nails down. Their solution they used to put tips on had ground up nail particles in it. And they charge for everything. Extremely unsatisfied.

Lovely Nails was the WORST nail salon I have been to in Winchester. To start, there were barely any colors to chose from for your manicure. I had to wait on a staff member to finish her own manicure before being served. I asked for the full set of pink and white nails and the woman forgot so she gave me a full gel set that I did NOT want. To try to make up for giving me the wrong service, the woman offered me free nail art. She smudged the nail art and even acknowledged her mistake in front of me but did nothing to fix it. Then she charged me for the nail art!! She did not ask me how long I wanted my nails nor what shape I wanted. Worst $40 I have ever spent. I would not recommend any nail services from Lovely Nails.

I am a regular customer of Lovely Nails in Wards Plaza and could not begin to rave about their work as well as customer service.I recently had a fill last week after having a brand new full set put on at Lovely Nails prior to that. Within the past week my acrylics have been breaking down which is not something that has ever happened when going to my favorite spot. So I called the store and Lin, the wonderful owner answered the phone. When I explained the situation and that 4 nails werent doing well, she told me to come and she would fix those at no charge.Upon arrival I received an entire new fill from Lin free of charge. She would not even allow me to tip her. Prior to becoming a regular a at Lovely Nails I have been to almost every nail salon in Winchester, since having lived in the North previously and been accustomed to such service. Until now I have never been treated with such kindness and professionalism.Lin took just as long on my free fill that she normally takes when I come for my usual.The team at Lovely Nails is top notch, and I would recommend them to anyone any day! Id trust Lin with my bridal nails! ❤️❤️❤️

These girls are wonderful. Im never disappointed. Definitely recommend!

Im a regular customer of Lovely Nails and I cant speak highly enough of their quality and customer service. As I read through some reviews that mention technicians on their cell phones, I really cant imagine we were at the same place. Ive never seen that occur. Everyone has always been very customer-focused and friendly and I frequently get compliments on my nails from folks who go to other salons.

Never again. I didnt even get to soak for a minute before they came over and started. It was not relaxing at all. My friends were able to soak for 20 minutes. The water was cold and I asked for it to be warmer and they wouldnt. The message chairs barely worked. I was not impressed whatsoever. I will go to Victorian next time where I get my moneys worth.

Love it always nice. A bit expensive with tip an all. But I keep going back!

Loved it. The staff was extremely nice and talented. I love my nails😊

I love getting my nails done there Bill is an amazing artist when it comes to doing my nails.

Super nice people and great work!

ALWAYS PERFECTION. Service is personalized, nails are THE BEST, in Winchester...Lynn is remarkable and a perfectionist. Nails and pedis....waxing and more!

They make me feel like family here. They always take their time, and give the best pedicure I’ve ever expierienced out of any spa I’ve went to for a great price.

Always ask for LynnGreat job. Best nail salon in Winchester.

Took my grand daughter. She was quite happy

Worst place ever.... I asked 5x for a crooked nail to be fixed I had to complain bout it and force her to fix it. My cokor did not turn out the way it should have been I asked for it to be changed before she finished she igbored me they talk behind ur back in their own language it horrible atmosphere. They called the cops on me bc once they started talking behind our backs and ignored many requests to fix it I was irrate and told her I wasnt paying til it was right.. Ill never go there I will never suggest anyone to this place. Never again.

Bill does my nails and he is great!

Amazing best pedicure ever nice folks extremely clean as well n them young ones free land design is amazing

Wonderful, Amy does a fantastic job!!

This place use to be a lot worse so Im happy with the upgrades they have made. Lynn is my nail tech. I WILL NOT go to anyone else.

Been going for yrs. Luv it

I NEVER LEAVE A REVIEW FOR ANYWHERE BUT I MUST LEAVE ONE SO PEOPLE ARE AWARE ........ I HATEEEEEEE THIS PLACE WORSEE EXPERIENCE EVERRRRR !!!!! THE LADY BRITTANY AND HER HUSBAND ARE AMAZING SO I JUST WANT TO SAY THAT BECAUSE I SWEAR I WAS GOING TO LEAVE AND NOT PAY AND FACE THE CONSEQUENCES. FIRST OFF I GO IN I WANTED A PEDICURE AND FULL SET, JUST POINTED TO A PEDICURE SEAT SO I SAT DOWN AND THE WATER WAS COOL WASNT BUBBLING OR ANYTHING (JOHN) SCRAPPED A LITTLE BIT DIDNT REALLY REMOVE WHAT HE SHOULD HAVE MY FEET DID NOT FEEL SOFT AT ALL BUT ROUGH AND THE PAINT JOB WAS HORRIBLE FROM HIM ON MY TOES, WENT TO SIT FOR FULL SET, HE WAS SUPER ROUGH, NAILS WERE REALLY CROOKED AND I AM PICKY ON NAILS, WE PAY ALOT SO THEY SHOULD LOOK GOOD, WELL HE WAS LOOKING AND TEXTING ON HIS PHONE IT WAS ABOUT 6:30 PM AND HE SEEMED TO BE RUSHING, HE WAS FILING AND STUFF LIKE A MANIAC, HE SLITS THE WHOLE SIDE OF MY FINGER WIDE OPEN WITH A NAIL FILE, SO AS IM BLEEDING HE KEEPS RUNNING THE FILE IN THE CUT I SNATCH MY HAND AWAY AND TELL HIM JUST LEAVE THEM I DONT WANT HIM TO CONTINUE ANYMORE SERVICE, HE SPEAKS TO THE LADY SHE COMES OVER TRIES TO POUR PURE ALCOHOL ON IT AND NAIL GLUE IT SHUT WHEN I JUST WANT TO GET IT WASHED ( IM A TYPE 2 DIABETIC ) WHICH I EXPLAIN, NO ONE CARES THE OWNER WALKS OFF AT THIS POINT IM SURE UPSET AND THE GUY JUST KEEPS ON IM SITTING TRYING TO DRY MY FEET SO I CAN GET OUT OF THERE AND HE KEEPS SAYING STUFF TO ME AND TRYING TO MESS WITH MY NAILS TELLING ME ITS NO BIG DEAL AND SO ON, SO I SAY TO HIM IM VERY UNSATISFIED WITH THE SERVICES I HAVE BEEN CUT OPEN WITH A USED NAIL FILE, MY NAILS ARE CROOKED AT LEAST 2 ON EACH HAND, HE BEGINS TO YELL AT ME HOW HE HAS BEEN DOING NAILS 20 YRS I NEED TO WATCH MY MOUTH I DONT KNOW NOTHING AND DONT NEED TO TELL HIM NAILS ARE CROOKED AND THIS IS GOING ON WHILE THE BOSS IS LISTENING AND WATCHING NOTHING IS BEING DONE, I AM SO UPSET AT THIS POINT I BEGIN TO SHED A FEW TEARS BECAUSE I REALLY WAS ABOUT TO PUNCH HIM I NEVER HAVE BEEN SPOKE TO IN A WAY LIKE THAT ANYWHERE, NEVER HAD ISSUES LIKE THAT, THE LADY BRITTANY ENDED UP PAINTING MY NAILS THEN THROWING ON A GEl FINISH I WAS CHARGED $10 FOR GEL COLOR, THEY WERE RUSHING ME OUT AND DIDNT LET MY NAILS DRY ALL THE WAY SO THEY WERE DENTED AND ALL AFTER PAYING AND LEAVING WHICH I WAS CHARGED FULL PRICE ON MY CARD, NO APOLOGIES NOTHING AND BEFORE I LEFT THE GUY WAS TELLING A YOUNG ORIENTAL GIRL ABOUT IT BECAUSE I COULD SEE HE PULLED OUT THE FILE AND SHOWED HER MOTIONS, THE FINGER AND POINTING AT ME, AND IM SITTING FACE RED UPSET AND THEY LAUGHED AS HE SPOKE ..... I REALLY WISH I COULD DO SOMETHING BECAUSR ITS BEEN 2 DAYS AND I HAVE A SWOLLEN RED FINGER AND CLEAR LIQUID KEEPS COMING FROM IT WHILE ITS EXTREMELY SORE AND ONE OF MY TOES WHERE HE DUG INTO THE SIDE IS RED AND HAS SOME DISCHARGE ... NEVERRRRRRRR EVERRR HAD AN EXPERIENCE LIKE THIS ANYWHERE, NEVER HAD A FINGER OR TOE GET RED AND NASTY .. I WOULDNT RECOMMEND THAT ANYONE EVEN TAKES THEIR PET HERE

It was terrible!!! I called and made an appt then waited 2 hours in cold water that they stuck me in for a pedi which was terrible then they tried to charge me for an advanced pedi when my appt was for basic. Never go to this place!!!! Hands down worst experience ever!! They ruined my special day!

To be honest, this place needs to be updated and better customer service. There were no pricing post in the salon or online. As a first time customer, I wasnt pleased with their service. My friend and I had stayed for a few hours to finally finish the service we requested (friend received mani and pedi while I got the pedicure). Other customers sat and waited a long amount of time to be served. There was one person taking too long serving both of us. Other technicians were taking a lot of time in a slow pace salon (it wasnt busy at all). No bubbles/soap in the foot spa. Each one of the nail technicians were carrying and busy using their iPod, which I do find it unprofessional. The person we had wasnt very pleasant with a good attitude and had mimic my friend when she had put her feet in a hot water. After the service, my right foot nails (where she took a lot of time trimming the cuticles off the nail plates, were sore) and the tip on the nails were chipping later that day. After we left the salon, I have heard from other people that used to go there and says how good the place used to be and that the prices were a bit high. They no longer go there anymore. I wont be going back again.

Nice work and friendly staff.

Amy is the best!

I went a few times for waxing my eyebrows. Yesterday i went the lady started saying something about my face loud. I probably would never go back

They are great!

Wonderful service.

Nicest people in Winchester

Not good she cut my finger open and did not disenfect

Lynn is the Bestest!!!!!

Clean, friendly, and affordable

Excellent attention

Good I asked