This was my second time here and will be my last. I had Helen both times who was very rude. My first time I was excited to try this place because of the reviews but was not happy. I got Helen both times I came here, not on purpose.First, she started shaking her head and huffing and puffing because she had take her time cutting my cuticles on my toes which made me so uncomfortable cause it made people look at me like I had horrible feet or something. She then kept slapping my hand instead of telling me to turn it a certain way. This time I went she did the same thing. I accidentally messed up one of my nails and she just looks at me with a dirty look and I apologized and she said nothing. My nails don’t even look great, I noticed when I got home. They look all bumpy. Maybe I would’ve had a better experience if I seen someone else. I have two stars for the lovely lady up front who is always great and very polite. The manager should definitely teach Helen some customer service because she made me not want to come back here.
My girlfriend loves this place. She may always comeback with a light pink, but she also always comes back with a smile. So no complaints from me. One day I might have to go in with her since she makes the massage during the pedicure sound so good. Couldn’t hate on this small business because the staff is so kind even when I don’t know how much to buy a gift certificate for.
I used to love Bisou so much, I would tell my friends and family to go there — staff was always great and clean & modern space.On my most recent visit, I felt more like a nuisance than a paying client. I felt like I was being rushed in and out, even though they were not very busy. My nail tech was friendly enough, but the quality was not what I was expecting at all. I specifically asked for the lotion hand massage and hot towels with my manicure and was ensured that I would get that, however, I did not. The only thing i got for a $33 manicure was a nail trim, cuticle work, and paint. That’s it. Besides the paint, my nails look almost exactly the same as when I walked in and I was really hoping to have them looking better!I am very disappointed with the service I got today. I likely will not be returning or recommending this spa to any of my friends or family in the future.
Had a wonderful first time experience at Bisou. Everything was perfect, from the ease of booking an appointment to the excellent and meticulous pedicure from Selina. Bisou is clean, clean, CLEAN, and the lovely modern decor helps emphasize that. All the staff were great and friendly, Ill definitely be back!
AVOID AN APPT WITH HELEN ! She makes you feel like you’re annoying her and a burden. She does great quality sure BUT her attitude alone will cause me to never return and share my knowledge about Helen from Bisou!
For the price, was expecting a pedicure far beyond what I can get for $20 less. I asked her to cut my nails short and she didnt listen. She barely pumiced my heels (and I know they needed them after lots of hiking). The massage was meh, and she missed a spot with the nail polish. Upholstery was dingy. Definitely did not feel at all posh. And I wont be returning. Its only getting 2 stars bc I live nearby and can walk.
Since the pandemic started, i havent gotten my eyebrows done and it was time. I decided to choose this one because i saw good reviews and that they were cautious during the covid restriction time. When you book an appt online, you have to put on your credit card. Because if you miss your appt, they will charge you half of it. Its my first time going there so i didnt select a specific person to do my brows. Well, i got Karena and Im glad i got her. She did it pretty fast and she waxed a lot. I was scare at first but it came out so well! I was so happy to see the mirror. It was exactly how i want it to be and i didnt even need to say it. I will be booking her again next time.
Thank you Bisou Nail Bar for all you do. Truly as always...this afternoon was another top notch Mani Pedi and overall wonderful experience.
Very professional. My associate did an excellent job.
This is my favorite nail salon. I looked everywhere around the Boston area for a high quality dip manicure and pedicure and this place is amazing! They have a huge range of colors available and this is the only place Ive been where my nails never chip even after 4 weeks! The interior is also super pretty and clean. I wont go anywhere else.
Best manicure.
I love this place. Such a nice staff, they are all so nice and welcoming. I love the white modern interior and it doesnt smell like your typical nail salon and its very clean and neat.
Front desk person not very personable or helpful. The technician was nice but did a mediocre job on my nails and it didnt last long at all. Was very disappointed no hand massage and it felt rushed.
I love Bisou Nail Bar! The pedicures last and the ultimate pedicure is the best thing that will happen to your feet.
Best nail salon ever! Friendly staff, Great at what they do and amazing with kids
Fast and excellent service at reasonable price: Loan super friendly, great hand/foot massage for msni/pedi; Julie super if you prefer quiet contemplation, very skilled manicurist
I have had great experiences here thanks to the great color selection and kind staff
Nancy is the best!!