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Star Nail Salon
16A Trolley Square, Wilmington, DE 19806, United States
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Star Nail Salon

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K
Review №1

My manicure has been peeling since day 2. Ive been coming here for almost a year now and I finally cant bite my tongue any longer while I pay full price, but receive horrible quality nails. Every time Ive come here, I was rushed. I usually get gel polish(i was told they no longer offer regular polish)which is hardened/dried by a UV lamp. Ive been reassured that my nails were dry even when I told them I dont think I sat under the lamp long enough. Every time the polish started to peel the very same day- 2 days later. I pay over $50 for gel polish that has peeled off literally every time Ive gone here. Its a total waste of my money. Please note that I do not do anything with my hands that would cause the gel polish to peel. Literally nothing beyond washing my hands. I was also highly disappointed with my Pedicure a few months ago. It was thick, the shape was crooked and it had clumps. It was nearly impossible for me to soak the acrylic off. Thats the one and only time Ive gotten my feet done there. thats how terrible it was. I always call to book an appointment in advance, but I always end up waiting well into my scheduled appointment time. The employees here either dont engage in any friendly conversation/dont greet you or they crack inappropriate jokes. The woman at the front always greets me but the person doing my nails usually doesnt even say hi. They just start working on my nails. Ive continued to come here because its conveniently located less than 10mins from my home. I guess I have to drive further for good quality and service.

Ak
Review №2

I came all the way from VA to Delaware to visit a friend and I decided to get my nail done. considering they had a 4.1 review, I was excited but it turned out to be my worse nightmare. I don’t like my nails and I’m so disappointed that I paid $85 . I do not recommend this place if you’re in Wilmington, DE. Don’t go there and ohh I forgot to add that she couldn’t do one of my designs. Y’all need to do better and I hope the manger sees this and refund me my money. My nails feels like it’s two weeks old. AGAIN, DON’T GO TO THIS PLACE!

B
Review №3

Always a great experience! A little pricier than some local nail salons, but not outrageous and you get a full sailin experience. Love this place, great nail techs, offer everything from your basic full set to dip powder.

Ki
Review №4

First time going here and I Loved my nails ! Techs are amazing and listen very well. They are super friendly and Funny as hell lol I will be going here again !

D
Review №5

They are always friendly and make me feel welcome very professional and clean I never feel like I’ve paid too much they are awesome 👍

ST
Review №6

I LOVE this place. Been coming here for three years now and it just keeps getting better. There manicures, pedicures, AND spa baths are calming, comforting, and amazing!

P
Review №7

The Gel colors they use is fake. My toes never dried. My toes was messed up before I made it home. The color faded off my nails and I payed 90$ for nothing. I will never go in this place again. Not even to just ask a question.

Gr
Review №8

My lovely daughter took me here. My feet have never felt better!!! Will definitely be going back!

Ka
Review №9

Very nice nail technician, but missed a few spots on clean up and knicked my skin a little. But design was beautiful and she took extra time with a leg massage so overall 4 stars!

Bi
Review №10

Great services leave happy every time

dy
Review №11

Love this place, nice staff and very clean

Ca
Review №12

DONT COME HERE PLSI went with friends who also hated their nails we had an appt and i had to wait 30 mins so by the time i was able to be taken my friends nails were already done. The nail tech was super rude and asked inappropriate questions. I ended up going to starlight nails in newark and they fixed them for me!!

M
Review №13

Very Unprofessional and Rude I will not be returning and I highly recommend going somewhere else if you want quality service!

Le
Review №14

The worst manicure I have ever received.

Mi
Review №15

Great manicure and took me within 30 mins of closing. Impressed by the level of service still supplied with the time.

Ce
Review №16

Tim always dose an awesome job on my nails

Sa
Review №17

I love them. My nail tech does an amazing job always and the atmosphere is always upbeat and hilarious. They always great their customers at the door and will let you know what designs they can and cant do. I highly recommend. I would give you my nail tech but, i need those spots, sorry lol

Ra
Review №18

Best acrylic manicure that i have ever had. Jessica has the best precision.

Sh
Review №19

I have been coming here since a young teen I love them. I try not to go to other salon😁

Al
Review №20

From the phone call to the service, it was the best! I’m so happy with the results! I had Jessie!

sh
Review №21

Spacious, Clean, Polite, and professional friendly service will definitely be coming back soon😊

Di
Review №22

The lady who sits in the first chair when you walk in is not nice at all. However the lady who doesn’t speak English well is amazing and personable. We talked about a lot despite the language barrier. She has an amazing touch!

Ja
Review №23

Ive been a faithful customer for over 3 years. Jessie does a beautiful job, on my nails each time. Friendly and fast service. Im a server, Im ruff on my nails. My nails dont break and last a couple of weeks. Jenny does my pedicure, she is just as pleasant and does a great job as well.

Sh
Review №24

Everyone there is amazing. I have been going to them since they opened for my nails, pedicure and waxing. Highly suggest them.

Ma
Review №25

I’ve been a customer for 5 years now and I wouldn’t dream of going anywhere else. Everyone here always takes such good care of me. They help to make sure I walk out with beautiful nail designs.

Ta
Review №26

Awesome customer service. Awesome selection. Found my new nail salon 💅🏽 💛💛💛

Ka
Review №27

7 yrs ago I went to this nail salon, Jessie and her family and ladies that work with are/were, and, I am sure still are very good. I loved my nails. I remember when I first went to Jessie, I had used a nail place on King Street. My Pink and Whites were horrible, and my fingers were peeling. Jessie and her crew hooked me and my daughters nails up. Albeit, I live in lower Pa. and my daughter relocated back to NY. We always wish we could find another Jessie and her family and ladies!!! Great job Jessie! We miss you!

Do
Review №28

I have never tried this salon, but my daughter likes it, so I attempted to purchase a gift card. When I called, their voice mailbox was full and could not accept my call. This is a customer service issue that needs to be addressed, so I am posting this mainly for the company. I wonder how many other customers have gone elsewhere?

My
Review №29

Every time I go here i leave very satisfied. Their service is great and the people there are very welcoming. I go for a gel full set and the gel color choices is over 400 colors it is very hard to chose from. I will always go here. You truly are getting what you pay for

Li
Review №30

The best nail salon in the area. They never disappoint. I will not go anywhere else!

Ti
Review №31

First time there! Although there was a little wait they work pretty quickly. The guy that did my fill did a great job! And I love my color 😍

Im
Review №32

Just walked into star nails to get my nails done Im very disappointed the girl at the front named Jesse was wearing a cream colored lace dress was so nonchalant when I asked about getting my nails done she said go pick your color rudely I turned around looking for a hot pink color not seeing it I turned around and asked Jesse hey do you have hot pink she said of course we do so I said OK I dont see it she comes around the counter looks and hands me a neon pink polish I said no thats not hot pink hot pink is darker so she shrugs her shoulders saying so I dont know whatever thats what we have 😳 Im completely shocked I wasnt expecting to be treated like that is definitely not at this nail salon my previous experience there was very nice so thats why I drove from Claymont Delaware all the way into Wilmington just to get my nails done because I figured they would be polite very nice and well accommodating and it would be a relaxing experience.

Ao
Review №33

BURNT FACE: I normally would never give a bad review but this was the worst experience of my life. For one the lady I went to not only cut my toes up but cut my toenail extremely weird. I wasn’t about to make a big deal because it’s a toenail it will grow back. Because I hated it so much she offered to wax between my eye brow for free I decided to stay and get my lip waxed as well and she waxed me so bad she burnt my upper lip! I do not recommend this place at all .

Ke
Review №34

I came in on a Saturday there was no one waiting, although all the employees were busy. The woman at the front told me to pick a color and wait. I waited for over an hour while five other women were served before me. At first I thought they were waiting for a pedicure chair to open up but that didnt seem to be the case. One woman did have an appointment, but I dont think the others did. I tried to get someones attention after Id been waiting for 45 minutes and they moved me to a pedicure chair at the same time as two other women but then they started working on the two other women before me. After an hour was up, I got up to leave and the only response was a sarcastic sorry were busy!If all those women actually did have appointments, they should have warned me up front that there would be a long wait instead of making it seem like I would be served soon, and then again moving me to a pedicure chair and just leaving me there while they worked on other customers who had come in later.

Sa
Review №35

I have been coming to this salon for yearsToday I was treated awful very nasty workers and clientele.. I was a WI and waited 40 minutes like they told me no problemThere were other people who were WI to but went a head of me. I was treat badly I will never go there again.. so you have lost a customer who will never come again

Ka
Review №36

Love this place! Staff are very friendly, prices are reasonable!! Just wish they were open Sundays!!

St
Review №37

Tech named Vee is the best

se
Review №38

I’m surprised to see so many 5 star reviews because the people here have such a stank attitude it’s ridiculous. Maybe they’re only polite to long time customers but definitely not worth the price of the nails. The guy asked to see a picture of the nails I wanted and then after I showed him I didn’t lock my phone so he responds sarcastically with “you don’t need to keep showing me”. If I wasn’t with my boyfriend I would’ve cursed him out. And my nails didn’t come out right so clearly he should’ve looked at the picture again. My boyfriend recommended the salon but then again the person he knows who goes here is a gossipy girl nobody likes (his friends gf) so she acts just like the staff. They are so rude here that someone offered to treat me to a mani/pedi one day and I declined when they said we would be going to this salon. I think because the older, gossip spreading women go in here and enjoy sarcasm and snarky comments they think they can do that with everyone. But anyway mediocre nails and bad attitudes. Stay away unless you have the personality of Roger from American Dad and like crooked/uneven nails.

Di
Review №39

Fast service, even on a Saturday. Only problem was my cuticle was cut too deep. My toe bled for a while.. Very acc to me with my cane.

Ja
Review №40

I’ve been getting my nails done here for a little over a year now and they are absolutely amazing.

Sh
Review №41

They did a good job fixing my nails

Am
Review №42

I went for a basic manicure and left with bleeding cuticles so bad that the guy had to give me bandaids to cover my thumbs. Would definitely not recommend this place and will never be coming back.

Jo
Review №43

Friendly staff and reasonable prices.

C.
Review №44

I really like this nail salon. The people who do my nails are always nice to me and they always do a good job :)

Ta
Review №45

This is my go to place for manicures and pedicures. Even when they are busy, I never seem to wait to long before being helped.

Ma
Review №46

Horrible experience! They are rude and their customer service is non existent. They use cheap products, for example I got a pedicure and ALL of the polish chipped a couple days later. There is also a stark contract in how they treat their clients. I have been getting my nails done for quite some time and this has been one of the worst experiences.

Co
Review №47

Andy is my technician, he is fabulous.

To
Review №48

Terrible Nails they Fell Off in 3 Days. $70. Down the drain including Pedicure

Ja
Review №49

The best in De

Mr
Review №50

Very friendly everytime Im there.

Si
Review №51

The worst nail salon I ever been too! The nail tech poked my toes and was bleeding nonstop. She apologized, but still my toes hurts soo much! Never again!!

Ra
Review №52

Tiffany was the nail tech name, my whole left hand Is crooked.5/31/18

Al
Review №53

They are never open on time!

Da
Review №54

Great

Sh
Review №55

Awesome

Information
19 Photos
55 Comments
4.1 Rating
  • Address:16A Trolley Square, Wilmington, DE 19806, United States
  • Site:http://star-nail-salon.edan.io/
  • Phone:+1 302-498-0702
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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