I love having brightly colored hair, and my most recent trip to Fabrizios did not disappoint. Matt and Chelsea worked together to give me the bright pink shaggy style of my dreams. I will definitely be back!

Hands down the best massage I’ve ever had. Amie really showed her knowledge of muscle structure and how the body works. The heated table and hot towels really add to the experience.All the staff was friendly and I didn’t feel out of place or looked down on in any way. (I’m a low maintenance, plain Jane T-shirt and flip flops kinda girl)Because of Covid I’ve put off self care, but not anymore! I didn’t hesitate to book a haircut and wax appointment. Hope this is my new go to place for everything!

I am deeply disappointed with Fabrizio and how they handled a mistake on their end. I have been ordering Fabrizio products for the last 2 years and have been a very repetitive customer.I spent $100 on an order to be shipped to a delivery/shipping address I provided them. Fabrizio shipped the product to my billing address which is a vacant property and I was never notified on the shipment delivery. On top of that, the property was non-existent. After making multiple efforts to contact Fabrizio, I received a response 3 weeks later.After making the mistake on their end, they would not refund or send another shipment, and offered a 20% discount which is offensive.There was no resolution to a solving a mistake/problem they created. Unprofessional.

Always a treat to visit Fabrizios. The stylist that I had used for a few years is no longer there so Kerri cut my hair and wow did she do a beautiful job! Its perfect! She was friendly and professional. She has a new steady customer in me! Highlights are next. The investment that the owner makes in his employees to keep their skills sharp and current has shown in everyone that Ive dealt with over the years. The spa upstairs is truly an urban retreat and requires its own review. You wont be sorry for booking any services in this top notch salon and spa.👍👍👍👍👍

This is the place to go to if you want a facial. She knew exactly what she was doing and Im so happy with the results.

Must visit gem of a salon tucked away in Rodney Square! Off-street parking in rear.

Victoria was amazing! She listened to my requests and did a great job! Highly recommended.Thank you!!Service: Men’s haircut and style

The best color and cut in 65 years. EXCELLENT!!!! Thank you Fabrizio.

Fabrizio is a maestro !! It took meSO long to find a hairdresser I could trust...being European I opted for fabrizio who is as charming as Italians can be and incredibly good at what he does....After so many months I am thrilled and excited to have my hair back to normalMILLE GRAZIE FABRIZIOS

Yesterday Victoria gave me the most amazing cut and color! Absolutely obsessed. She was so patient with me and made sure we were on the same page regarding what I wanted before she even touched my hair. Im so so so happy with the results. I will absolutely be back in six weeks! My new fav salon.

I love that I was listened to. I have thin hair and needed some assist with color and cut.Ashley did an amazing job. I have been so happy with Fabrizio. As Delaware started to open, Ashley was still out until next wave, so was assigned to Nicole who stepped in and did a wonderful job.Everyone is pleasant from opening the door, till you wave goodbye.

Chelsea gave me an amazing blow out! 10/10 would recommend.

I am very pleased with my recent hair experience at Fabrizio Salon & Urban Retreat executed beautifully by Pamela. Since I started touching up my grey, the base color became very dark or time. After a consultation, Pamela applied a new single process color using their exclusive product called Symphony, imported from Italy. First, a slightly lighter color was applied to the roots. Next, Pamela added semi-partial highlights to create a contrast, finishing with a golden toner to enhance a warmer finish overall. The result is simply beautiful, almost like high school hair, affecting the look of natural highlights! I highly recommend Pamela to create the custom look designed specifically for you. Thank you, Fabrizio!

My first experience was perfect and I know where I will be going for my hair appointments from now on. I had Matt, he was great!! Very knowledgeable with my concerns and a down to earth guy. I also had Amanda who was just as amazing! She was super sweet and took her time to make sure my hair looked fantastic! I also got lost on my way and the receptionist kept me on the phone until I reached the door! They are amazing people! Highly recommended!!

I visit the salon once a month and have done for about a year. Sabrina is a wonderful colorist and hair stylist who is both skilled at her craft and at listening to her clients. I’ve been so happy with my hair, which remains healthy despite coloring and highlighting. The staff has been so accommodating regarding my schedule, and are just a joy to deal with - could not be happier!

I’ve been going to see Matt for haircuts for a couple years now, and he always does a great job. One of my favorite things about Matt (besides how great my hair looks when I leave!) is that I don’t feel forced into chatty gossip. We talk sometimes and it is all perfectly pleasant, but there isn’t a constant need to fill the silence, which is really a nice change of pace. I’d highly recommend Matt to anyone looking for a hairdresser!

Good attention to customers, cand they b listen to what you want, and they made me feel special.

Im a long-term Fabrizio customer and I love the place. (I used to have my hair cut and colored in NYC and London -- and honesty, Fabrizio does it better). Last year, the salon began using a new hair color product --Symphony Color Line--and I was one of the first to use it. Besides a nice result I didnt expect any additional benefits. I now realize that the color has been working as a conditioner for my slightly-wavy, slightly moisture-holding hair with notable results. Prior to this, I got Tanino hair straightening treatments twice a year (expensive) just to calm my hair a bit. But its been over a year and I havent needed the Tanino. At my last appointment, I asked Fabrizio about it and he confirmed that the Symphony color line has a subtle conditioning effect on the hair. Its really an excellent product. Thank you, Fabrizio.

Outstanding!

Linda is the best. She always takes the time to discuss your preferences and makes suggestions based on your personal hair type. Ive had long hair for 35 years and wanted a change and was going to go extremely short. Linda made a great suggestion to go just above shoulder length instead of a drastic change due to the fact that I had never had very short hair. She suggested we do it in steps that way if I decided to wear it long again it would be easier to grow out. I liked it a lot and the style looked good on me, but I still needed something different. Went back and Linda and after a lengthy discussion and reviewing several pictures of possible styles, Linda gave me exactly what I wanted. I never thought I would like my hair so short but I love it. Linda is amazing. She takes great pride in her work and always ensures she is making her clients happy. The time she takes to talk with you prior to cutting your hair is greatly appreciated. She is a true artist and genuinely cares about her clients and the results.

If I could give this place more stars I would. My daughter wanted to get her hair colored and straightened for her first day at school soon. I arrived and was greeted by two receptionist at the front. Very clean and professional facility. Cody was indeed a pleasure through the whole experience. Very informative and gave his attention to us the entire time. I was able to be with my daughter during her hair appointment. I will say it is well worth the money to do business here. I will come back for sure and recommend it to my wife next time

My 1st visit. Referred by a friend and very happy I listened. Matt was awesome and Angela was too. It was, overall, a relaxing experience, and I love my new cut & color.

Fabrizio knows how to cut hair! Truly wonderful! I have been going to him for years, many of which I lived 3+ hours away and would still make the trip. I tried multiple other places of course... the haircuts would all be the same and I would have to “fix it” on my own. When Fabrizio cuts my hair he cuts my hair and doesn’t follow a “formula”. My hair looks great freshly cut and for the following months. I can’t go anywhere else- it’s just not worth trying anymore.

Been a customer for 10 years! My NYC friends say my hair looks great, and theyre tough to impress!

I always had wonderful experience with Fabrizio. Hair cut with Cody, Derma planning with Vickie were awesome. Receptionists in this place are super cool and does an amazing job right from scheduling an appointment to billing. Great place !!!

I went there for a chemical straighten. I was quoted $200 before even making the appointment. I told them I wanted to be sure I would be able to afford the process and didn’t have a lot of money. When I went back for my appointment and everything was done they told me it would be $700. Luckily I had the money but it was supposed to be for school. I never would of made the appointment if they had been upfront on the price! It was not at all worth it! Go to Michael Christopher’s instead!

I had the pleasure of getting my hair cut by Fabrizio himself. All I can say is wow. The boutique is, by far, the best salon I have ever been to. You walk in and immediately you feel like family. I recommend this place to everyone.

The first time in my life Ive ever walked out of a Salon and LOVED my haircut! Brittany was amazing! She made me feel comfortable and confident that I would love what shed do, I was super nervous because I have really long hair, I got 10-11 inches off and couldnt be happier with the new do! Thank you Brittany! I have finally found a stylist that can handle my hair! I wont be going anywhere else from now on!

Ask for Victoria. She is just amazing and understands what haircut/style/color would suit your face and need. She listens to you thoroughly, never in hurry and suggests the perfect hair products for you(if you ask for it). Would totally recommend it to anyone.

Nice atmosphere, friendly staff, but unfortunately, lacking skills to create large barrel curls that lasted more than half an hour - after that, my hair looked very frizzy. By the time I got back to my hotel, I tried to iron and curl my hair again, but I couldnt salvage my hair without enough time. I was disappointed and wished Id done my hair myself for a big wedding with lots of photos.

Everyone treats you like a millions bucks from the time you walk in the door to the time you leave.I love getting my mani and pedi done by Angie B. at Fabrizio’s. She does a wonderful job and does beautiful designs—just the way I find them on Pinterest. Also my nails look good for weeks until my next appointment. She’s the best of the best!I also get my hair done by Kerri S. I get balayage and hair cuts and will go to no one else now. She always has me looking like a movie star! She is very detail oriented and makes sure every detail is just right.As a spa club member, I also take advantage of the facial services by Tina. She helps me keep my skin looking flawless and recommends great, affordable products.I can’t say enough great things about this salon!

Love this salon! I see Sabrina for my tape in hair extensions, and she does an amazing job! Every one is very friendly and helpful there. I highly reccomend this salon for anyone who wants their hair to look great!

Exceptional client service. They always do an excellent job on my hair, I would highly recommend them!!

Amazing Iuv bougie !I will keep posting because they offer a wide variety of services.I must say Victoria is delightful. And the beautiful girl who gave me the best hair washing/dye rinsing was spectacular as well!

Brittany is the best! I also am planning on getting my wedding hair done here in their bridal spa space

Update November 17, 2019Thank you for two years later responding to my review. Couple of points to note.1. Turns out you owed me money in the end not the other way around.2. Most reputable business owners that made a billing mistake and let the client leave after having been agreed upon as paid for services rendered are not going to go back month plus later to try to collect more from that client. They as I have done before as an operations manager are going to eat their mistake and work with the billing department to make sure a mistake doesn’t happen again.3. It appears you have learned from your mistake two years ago and are now making sure “restrictions apply”. The easiest thing you could do is not send promos to your members if your specials are not going to apply to them. It’s a very simple sort to your database that I or any other tech would be happy to show you.By the way the billing problem was based on my billing being the 15th of every month but my services being based on the 1st. It caused a two week lap in your system each month that looks like membership not being paid. Hopefully you have resolved that issue as well.You are in a highly competitive industry and returning the same canned answer a year later has done nothing to convince me to leave my current salon Perry Anthony. I wish you the best with your business and hope you have your billing issues resolved.Robyn

I was in Wilmington for just 36 hours before flying back to Australia and I really needed this hair appointment (one that I had in Pittsburgh earlier in the week had been cancelled by the stylist last minute). I called for a same day appointment and was fit right in though the salon was quite busy. Kerry met me with a smile, we discussed my colour choices and decided on face framing highlights, a base colour touch up and just a trim with texturing to my thick, curly and coarse hair. I think all the assistants in the shop helped out through the process. I could not be happier.

Love this place, and with the hour drive

Great first-time experience! Nice environment, friendly staff, easy to get in and out--and in a great neighborhood too!

Ive been a customer for about 5 years now but I have to change. They dont keep any up to date color choices. They have great stylists and if you want natural color its great but if you want funky this is not your place.

Facial with Tina this morning.. I feel and look amazing. She always does a wonderful job and is very professional. Looking forward to my next one.

This was my first time for I am quite timid about getting my hair done. I had lost a lot of hair due to medication so I am very fearful of all the brushing. I know what my comb looks like at home. I also like to trim my hair after a drink or two...so nice uneven ends there. I was given Matt as my stylist and he rose to the challenge. I knew it was going to take some time to shape and trim to get a good hair style going. He and I talked, he looked through my hair and we are going to do a session about every two months, I promised not to cut my hair and we both laughed. Staff was bright and friendly for an early Saturday...made me smile. Glad I found them.

The best salon in town. Cant imagine having my hair or nails done anywhere else. And Ive been coming here for more than 15 years.

WOW! I am stylin if I do say so myself. Friendly, knowledgeable staff.......Brittney in particular. My color is beautiful and the cut is exactly what I was looking for. If I could take a selfie Id share but it has to wait until someone can do it for me! But you shouldnt wait, make an appointment so youre gorgeous for the holidays.

Brittany is fantastic. I have been seeing her for over 5 years now and have never had any issues. She helps me tweak my highlights so that I am comfortable with them and she knows exactly how to cut and dry my very thick curly hair. The staff at Fabrizos is top notch. Rita at the front desk is always accodating and they are always friendly and kind when you need to reschedule or change something up.I walked in one day when I lived in Trolley-- now living in Bear, I still make the drive up to them. There is a reason I dont go anywhere else! I highly recommend them.

Bartollo does a fantastic job for me and my wife. We both are now getting the best haircuts weve had!

Facial by Tina was fabulous. My skin looks and feels rejuvenated!

Hair stylists are fabulous! The front desk staff are not. Front desk staff is both slow & impolite. Lovely building.

Just had a massage done by AMIE. She is absolutely amazing! Magic hands! Cant wait for my next appointment!

Extremely helpful and kind staff. Calling them for the first time and making an appointment was a breeze. My barber (Bartolo) listened and guided me through the process to make sure I got the haircut that I wanted.

I have been going to Fabrizios for 10 years. Linda is my stylist and she does wonderful work. I really wouldnt want to trust my haircuts to anyone but her.

My daughter and I always get all our hair and waxing needs done at Fabrizios. Prom hair dos. Hair color and cuts, waxings, manicures. The staff is great. Theresa is amazing. Great Salon.

I can.not say, they never responded to my e mail hmm ?

Fabrizio provides excellent customer service. Carmen is the BEST!

Fabrizio never disappoints! I love that he takes my ideas (and photos of ideas) and elevates them to compliment my fave and hair texture.

Sabrina is the BEST colorist Ive had in a long time.

Edit: Though they politely offered a free service with anyone I choose under my review here, dont be fooled. The owner was really rude and attacked me personally for my negative review through private message. Im afraid I would never step foot in this salon again even if you paid me to, for any service, haircut or not.I really had super high hopes for this salon, more than any other Ive tried in recent years, partly because of the high prices for cuts, but also because their page said they are always training and learning, even from the master stylist/owner of the salon. I have a very difficult time finding someone to cut my hair right since its thick and curly, and so many people over some years now have a tendency to cut it shorter on one side than the other... Extremely hard to find someone who can give me a simple, straight up blunt cut, all the same length, even on both sides. Symmetry is important to me.I went in today and was impressed by the look and ambiance of the place, and the super friendly front desk staff, both in person and over the phone. The stylist herself seemed pretty nice the first time, and seemed very interested in what I wanted and asked questions to make sure she understood what I wanted. She took her time, sectioned the hair more than Ive seen other places do, so I thought maybe shes the one. Couldnt tell until I got home and really felt my hair and compared sides to find out something was off. I called immediately and told the front desk staff there was some unevenness, and they invited me to come right back for a fix. So I drive back to the salon again, and wait a little. The stylist I had earlier calls me back, checks the front where I point out theres some hair longer on the one side, and measures and snips that, but then didnt bother to recheck the hair to make sure that was all there was, then pulled the cape off, said there you go, and walked off before I even started to rise from my chair. I was a bit stunned by that, as I felt it was kind of abrupt and brusque, but I just gathered myself and walked to the front to leave. So my nervous, shy, super polite little self actually apologizes to her for the extra trouble (instead of the other way around, after I drove there twice?), she quickly replied its no trouble and have a good rest of your day. So I go back home, check again, and sure enough, theres more thats longer on the one side that she mightve caught if she had looked and rechecked during the fix.I called the front desk again and told them it was still uneven, and when they offered for me to come back again, I politely declined and simply asked for a refund instead. Im afraid to go back to the same stylist now. I was assured the salon manager would get back to me in the morning, so Im hoping for an amicable solution by way of refund. I think $56 is too much for an uneven cut... even Supercuts $17 is too much for an uneven cut, to be honest.I have an appointment set with another salon for next week, and am desperately praying and hoping for better results Im happy with. It is getting scarily short for my comfort and taste. I am just beside myself right now, and emotionally upset with how my hair turned out, especially after such high expectations for such a high end salon.

They always do an excellent job! Its such a treat!

I looked up online best hair salon for my specific hair concerns & this salon came up. Receptionist was wonderful However, Carmen had quite an attitude & insults my skin on way to the chair for what was supposed to be for my hair. She spray paints my hair & says there you go! I was there for specific hair concerns & NONE were met. I dont even find time to spend money on myself since I work round the clock in healthcare. Really surprised this is how I get treated walking into what was highly recommended. Thanks for the insults Carmen, thanks for interfering & messing up my 2nd appt. claiming you lost number & I took time off work to get to. Seriously make a 3rd? Where do they find these ignorant hairstylist? I paid toward having a service done that never was done.

Bartolo is the best barber/stylist Ive ever had

My wife went there to color her hair, but the girl working on her did a terrible job, making her almost blond.Later on they offered to correct her hair, but just one week later. Because of this she had to spend her birthday with a hair she hated. And the correction was just dying the hair again, with a color similar to the original.Conclusion, she lost U$200, spend her birthday in a terrible mood, and all to have her hair almost as it was. We are never going back there.

Great staff! Good price and great service!

Had a perm and haircut today with Theresa. As usual, it was a wonderful experience.

Carmen is an extensions wizard!

I had about $1000 worth of extensions put in my hair for my wedding. I didnt want the hair so long but the stylist insisted because I was getting an updo so I paid the extra money for the longer extensions. I told her to layer the extensions and she said she did. She knew fullness was important to me and the reason I got the extensions in the first place.My wedding was out of town. The hair was very heavy and all the same length so it was VERY difficult to style. The stylist doing my updo told me that the extensions were WAY too long and way to high on my head and without any layers it was very difficult for her to updo my hair the way I wanted. After my wedding I went back to the stylist at Fabrizio and told her that the hair is too long and its not cut the way I wanted. She charged me an additional $70 for another haircut!!I was all set to get extensions in my hair every 5 months or so with this stylist because my husband likes the long hair. ...I will continue with the extensions but will be using a different salon.So instead of apologizing for not finishing my hair the way she should have and made sure I was happy, she pulled my hair with a vengence while she blow dried it then she charged me an additional $70 ...(no tip of course)!!...I hope it was worth the $600-$800 every 5 months she will be losing! ...what a bad business decision!

Great salon!! I always want crazy color in my hair and they have yet to disappoint me!

Best Salon in tri state area.

Weve been going back ever since and couldnt be happier with her their work!!

Great atmosphere and sweet friendly people.

Sabrina Did my hair wonderfully. But it was uneven

Friendly service.

Definitely worth the money!

The best.

Good pedicure experience

Megan is the best!

The best for color!!!

Fabrizios haircuts are so good that even after 6 weeks, a hairdresser at Dessanges in Paris would not find any need to touch it up. Excellent quality, service, and overall experience. And it has been consistent for many years!

Fabrizio is The best !! Thanks so much !