Courteous prompt transportation of my husband and I and our car after rear-ended on I - 93. Police called A & S, as officer didnt feel car was safe to drive. Stored our car until body shop was ready for it.

I was in a bad accident. The State Police called A&S Towing to take my wrecked truck. The gentlemen were all outstanding! They were polite, they were secure, and professional! The insurance company was pressuring me to sign the release of my vehicle. My truck had been inspected by the adjuster (totaled), but the insurance company was unwilling to give me a tabulation as to what the pay-off was. These guys advised me to wait to sign until I was given a satisfactory response. While the insurance company didnt like it, they had nothing to stand on. That was poor customer service, but these guys had my back and didnt want to see me get screwed by the insurancecompany. I HIGHLY RECOMMEND THESE GUYS FOR TOWING!

Huge shoutout to this amazing towing company. When my company truck stalled out and over heated on the highway I called them and told them I am 20 weeks pregnant and out in the sun on this 97 degree day and need a tow off the highway ASAP. they were here to save me within 15 mins!! Thank you so much for keeping me safe and towing my truck.

This Towing Co. was an immense asset for myself after an accident involving a full size truck towing a large boat. Professional and courteous taking extra care for proper boat towing. The next morning when dealing with the billing part again I was surprised at the genuine empathy by owner himself!! Extremely fair pricing!! This is an establishment I would highly recommend and trustworthy the owner is a person that I would feel comfortable with a handshake deal and that is a rare quality is days. Darren Ledoux

Very nice people. Helpful, polite and professional.

They were great. Easy transaction, in and out and got vehicle back effortesly.

Had my car towed by this company. They were professional and very helpful. Such an honest and trustworthy place. I would recommend getting service completed by them.

These guys were great. Great advice in dealing with insurance and everything else from the moment they picked me up. Really appreciate it.

They lied to me about releasing my car to my insurance to get more money, then when I went to pick up the car I didn’t check the paperwork they asked for and no one was wearing masks. They did not apologize at all. They’re a bunch of unprofessional bums with zero consideration for other human beings.

I was hit on 128 the State Police called A&S towing. They were GREAT to work with. I see some people have given them a bad review! Well all I can say is that they were kind and very considerate to me in a time I needed them.Keep up the good work guys 👍

This place is a total scam/racket. Nothing but a bunch of fraudsters preying on people..... STAY AWAY

They charge more than what I’m sure they have to they took my car twice the first time they had it for one hour charge me $180 the next time they had it over night and charge me $120 these is how I know there robbing car owners blind

They charged me $35 storage fee.I went there 30 minutes after my car was towedStorage is after 24hUnfair fee .I payed $190 total

Underhanded and untrustworthy. Only take cash because they know they are scamming the public.

If I could give them no stars that would still be to high of rating. They will do whatever shady things they need to do to make more money! Not a good company at all the Mass State Police use them and should re-evaluate them!

If you got cash your king.

This tow company is used by the MA State Police to get cars off the highways quickly. They do just that and, along the way to the tow lot will tell you a few things such as (1) dont move your car from our lot until the insurance company comes - FALSE. They just want you to keep it on their lot as long as possible to rack up fees and the insurance company doesnt really care (2) dont select the auto repair company recommended by your insurance carrier - partly TRUE. Making a quick decision on who should repair your car isnt the best but many repair places both have great reviews and are recommended by insurance companies.Finally, getting your car off their lot is a PAIN! They dont do email or fax so you must go in person to fill out a tiny slip of paper to get your car released.Once your car is in your lot they are not really interested in helping you in any way.

Awsome service

I have been using A & S Towing for 40 years and always always been honest and truthful and the best tow company out there

Can’t believe the Commonwealth of Massachusetts would allow or select such a low class bunch of characters to be responsible for state police ordered tows. I was a professional driver for over 20 years and in my years driving up and down the east coast never encountered a bunch of rude, unprofessional people that are supposed to me helping the public during what most likely is a bad time. It took them 10 minutes to acknowledge that they had my car there after fumbling through papers and drawers even though I had just gotten towed there 5 hours prior due to a medical problem. And to top of the piss poor service they’re a “cash only” operation. I’ve been to yard sales and flea markets with credit/debit card machines, but a road service company can’t???

Very nice guys

Being as my personal vehicle had caught fire on route 128 in Woburn, I didnt have much option as to who towed it. But my tow truck driver was a nice kid, and the employees in my interactions here were polite.It was otherwise fairly simple for the paper work to release my vehicle to my insurer.Of side note (not important to the company or their services), I was further amused to where their location was. Their business is located in a former Armstrong Ambulance Service base. The call sign for the base was Fox. How do I know? I worked there many moons ago and had worked there. So it was a trip down memory lane visiting this location. It had been well over a decade since the last time I was there. I remembered exactly where the bunk rooms were, the restroom, the terrible shower with luke warm water. Ah, memories!

Had the misfortune to need the services of this company. While on vacation we were hit by a tractor trailor truck. The State Troopers called this company. The young gentleman who picked us up and towed our vehicle was very considerate and caring during this rough time. He dropped us at a hotel where we later met our rental car company. The gentleman who mans this companies office was far from someone who should be i customer service! We inconvenienced his life by having an accident. He was unable to tell us what we would need to do to get items from our car because we did not call first. Apparently he was unable to communicate, in person, as to what insurance information he needed. So if you have the experience of an accident while away from your home state and while on vacation - DONT USE THIS COMPANY!

My car died on the 128 this morning in the middle of rush hour traffic. I was terrified as I have never experienced car problems on the highway before. I was on the phone with the state police when a tow truck pulled up in front of me and helped me move my car over to the breakdown lane. He was not called to me for service he could have just drove right by me but stopped to help me. He knew how scared I was and made sure I was OK before leaving. I cant thank him enough for taking just a minute out of his day to help me.

Very money hungry people. Unprofessional

They drive erratically and are a danger to other drivers. Their aggressive driving techniques on the highway will certainly cause accidents.

Great guys, helped me in my time of need. Not shady like most Tow companies

Fast Service 10 minute wait and the tow was wicked cheap for the mileage. Would Recommend.

During last Thursday snow storm my car died in 93 had AAA coming to get me A&S driver was very rude . Told him my car keeps dieing his comment Not my problem. Puts my car back on 93 and said its my problem to get a tow home. People like me put his life in danger. He put me in danger . Never let them help or touch your vehicle if u value your life.

I didnt catch the drivers name but he took me and my totalled car back to the lot and was incredibly friendly and really helped calm me down after an accident.

Horrible. The guy was extremely disrespectful and rude. He was just being mean to us for no reason, and charge me $341 for less than 10 miles. I still think that’s not right but I just wanted to get out of there. I really had a bad day and a terrible experience.

Men in the office were really nice.

Love the food there !

I wish I could give 0 stars!!! Very rude & arrogant people. STAY AWAY

The WORST!!! Rude, arrogant- why? never, Never, NEVER EVER use the jerks.

Wicked rude and disrespectful. Wouldnt recommend if you have the choice.

Bad customer service, rude guy, pick up the phone like his own phone, talk to u like u are a homeless and you are asking him for food...

No ATM on site or nearby of course they are cash only. Nearest ATM is 1/2 a mile down the road - had to Uber there and back.

Ive dealt with a lot of towing companies before. These guys are a pleasure to deal with. After an accident I was lucky enough to get towed here and have nothing but good things to say about everyone I dealt with at A&S

Very rude 😠

Awesome

Polite and professional

Very friendly