Very good trustworthy family owned business. I had an issue With the Insurance and it was handled in a positive, professional and caring way. The staff was very friendly and helpful. They really went out of their way to solve the issue. They genuinely care about their customers. I recommend able auto insurance.
Able auto is the number 1 insurance dealer in Wilmington NC. Been here for years and still same great people working hard to give you peace of mind for your valuables and a 24-7 helping hand in anything needing insurance, thanks able.
Been with this company for honestly since I can remember truly good people, I trust them
Been with them for years. Always a pleasure!
I am appreciative to a employer who showed me to more INS for less money
Brenda was amazing and helped my customer secure a policy thru many challenging obstacles while getting him the best rate!!!! I would highly recommend any dealership to use her as much as they can.
I love able auto I have yoused them for years for boat and auto.
I have been a customer for over 20 years. They always find me the lowest rate and I have had excellent service with any claims that I had.
Was covered by Able for nearly 2 years. Customer service was excellent and they worked to find a policy that worked for me. While the rates were high, that was entirely understandable considering circumstances I was in and they still worked hard to find a policy that would work for my budget. I would highly recommend going with Able if you are having trouble getting coverage from more traditional providers.
Very friendly and tried to help, but could Not..find me a lower insurance rate. Disappointed
Able Auto Insurance always gives the best prices around! Even with a few traffic tickets, or being an inexperienced driver, theyll give you a better price than the best known Auto Insurance companies nationwide! Definitely give this place a go if you need a Auto Insurance Policy very quickly & cheaply. (Full coverage with $100 deductibles for comprehensive & collision is only $74.23 a month for me and Im 23!)
Quick in responding to customers when they are unavailable, you dont stay on hold for long period of time and you always speak with live clearly spoken agent.
Connie saved us a great deal, forever thankful. Great staffing
Ive never had a problem at able great company
A learning experience
Always find the lowest prices for my insurance
I’ve called 7 times. I’m at a car dealership and not a single person has helped me. 1 Out of the 7 calls someone answered me then hung up me when i said i couldn’t understand them.
They were not very clear on the fact that they were taking the money out of the account right away when in fact I told them I did not have the money in the account.
How was my review taken down? I meant every word I said.
MY INSURANCE WAS TOO HIGH FOR ME TO BE SUCH AN EXPERIENCED DRIVER WITH NO INSURANCE POINTS, MANY DISCOUNTS SHOULD HAVE BEEN AVAILABLE, BUT WERENT HONORED! THEREFORE I CANCELED WITHIN 5 DAYS, WENT TO A BETTER MORE CHEAPER COMPANY, BUT, WHERE IS MY REFUND????!
The day I called Ms. Brenda assisted me and she was truly amazing in her customer service!
Nice people
THEIR WHOLE STAFF IS WONDERFUL! ALWAYS FRIENDLY, COURTEOUS, KNOWLEDGEABLE, THOROUGH & PROFESSIONAL. THEY TRULY ARE ABLE :-) & WILLING TO HELP ANY WAY THEY CAN! These comments are true & unsolicited, coming from a grateful customer of many years and who truly is a believer in customer service being what can make or break a business. THANK YOU ABLE for Always making whatever needed a POSITIVE Experience! *Continued Blessings*
I was unsuspecting and hungry, looking for a burrito that was hot, fast, and cheap! Little did I know how that delicious wrap would shake up my world. While standing in line I made eye contact with the beautiful lady standing next to me, so I said hello.She said her name was Haley and that she was an insurance agent. My first thought was, Great, wheres your friend thats going to try and sell me a cell phone plan, dont you guys hang out in groups?, but my guard was soon let down as she seemed so genuine and energetic. Pretty soon I was picking her brain about the world of financial protection. Did you know 16% of drivers on the road are uninsured? When she told me that North Carolina is one of the top five states with the least expensive insurance I obviously wondered why I was paying so much and promised to come talk to her about my policy. Seriously! How happy am I?Haley is a dream to work with. She’s quick and she knows her stuff. Doesn’t hurt that she saved me %30 on my policy. I like to pay in person every month just to say hello. Sometimes I’ll be like “Remember that time at the burrito place?” Oh man we laugh about that...good times.
I have had my insurance with Able auto and cycle for several years and could not be happier. I always deal with Haley Pate, she is always willing to go above and beyond to make sure that my rate is the best at the time. She is very knowledgeable about insurance and quick to respond whenever I need help. She makes understanding insurance much easier and is always so pleasant to deal with.
Able has zero customer service they only answer a phone call when they feel like it !!!! Do not walk from them RUN!!!
Such a great experience with Nick he was so nice and patient! I was calling around to get best quote for car insurance and I had so many negative experiences with agents so it was very refreshing to have someone nice and helpful! Will absolutely continue to do business with them!
Connie Kenney was most helpful with aiding us in a direction towards purchasing a new vehicle. She was very pleasing, attentive to our needs and helped us out a tremendous deal. We were speaking with a different representative but she overheard our issue and stepped in to help out. I appreciate your help and concern you get 5 stars from me!
Very satisfied
Do everything on the phone i dont stay near to in the office but they are very friendly and takes care of my payment with no problems 🤙🤟💪🏼🤞
Great insurance broker. Found me the best rate on my auto policy. Whenever I have questions I reach out directly to Mahala Pate as she is quick to respond and extremely well versed in the insurance arena. My business will stay with Able well into the future as a result the exceptional customer service.
I love this insurance company. They always look out for me. Handle any request quickly, have terrific customer service from people Like Sharon, Brenda, and really everyone. Do not hesitate to reach out and see what they can do for you and join me as a satisfied customer !!!
Brenda is my contact for all our insurance needs. She is knowledgeable and has been able to assist me with quotes and my many insurance questions. I am a people person and I like being able to speak directly to Brenda with my concerns. I feel her customer service is exceptional. My experience has been excellent.
Ive been with able for about 10 years, Connie Kenny handles my business almost every month. She is always so sweet and answers any question I have. She is very helpful in changing policies and always tries to get me the best price.
Friendly staff and nice service. Connie Kenny helped me save money when she found me a quote that saved me at least $250.00 on my auto insurance. I would recommend her anytime.
It was nice to walk in and be treated like a welcomed and valued client . Definitely was refreshing considering the other companies I’ve dealt with. Connie Kenney was so helpful in explaining my insurance options. I will recommend Able Auto to everyone I know. They care about their customers and always look for the best plan to fit my budget.
I have been a customer of Able for a long time and was with geico before. Haley always shops for a better quote every time my insurance is up for renewal. She takes the time to answer all my questions and I have recommended her to my friends and family!!! She is a blessing!
For many years, Haley has helped our family with multiple types of insurance, always shopping for the best quote to meet our needs. We rely on her as our agent; she understands the complexity of policies and coverage. My friends are surprised when she finds them better coverage for less.
I found Auto Able online and called in for a quote. Katy really helped me out by getting a rate lower then what I was paying before. I immediately switched. She was really thorough in her explanations and she was really personable. Id recommend this company to anyone.
If your looking for auto insurance and want a really amazing rate this is the place to call or stop by. I needed full coverage on my first car that was afordable. Lauren as well as Miles made that possible for me, they were both extremely helpful and pleasant. All my questions were answered and thanks to them I have affordable insurance. I will recommend them anytime.
Connie Kenny is very helpful. She worked with my fiancé & I & helped us get the best policy to fit our needs when purchasing a new vehicle. I would recommend Able auto to friends & family, they’re is really no better option when looking to find affordable insurance.
Awesome people
Haley helped me when we moved my 90 year old mom down here. She was very knowledgeable and helpful. We got the best quotes and she even recommended a taxi company to help get my mom to her appointments. She is very sweet and does a wonderful job!
Connie is the main reason I use Able Auto. She is an amazing agent who always provides excellent insurance coverage.
Bobby did an excellent job getting us a policy quote, as well as writing our policy. He was professional and also very accommodating. This “praise” review comes with much gratitude for the customer service he provided. Highly recommend Bobby and Able Auto Insurance!
Connie is the best. She has been my agent for years and she is great!!!! Thanks Connie !!! C Williams
Always friendly service and great rates. Connie answered all my questions and was very knowledgeable. Highly recommend giving them a call!
When I purchased my second vehicle, I did not look beyond Able Auto and Cycle Insurance to provide me with a comprehensive insurance for my new car. I feel very confident with the car insurance they provide and their coverage is one of the best in North Carolina. I surely recommend them to others planning to buy a new vehicle.
Had this insurance service for 3 years, service is awesome the people are great and will work for you. I would recommend Able insurance to anyone and everyone!
I just got off the phone with one of your employees, Brenda and let me tell you she was amazing! I never had positive experiences talking on the phone with insurance companies because many of them would rather be doing something else instead of trying to help, but she was truly happy to help. She made what I thought was going to be a stressful experience a very positive one. Thank you Brenda for all your help :)
Wow. What an amazing company. If you are like me, and have become far too used to poor customer service, mistakes, and having to follow up with service providers, gives these folks a shot. Excellent rates, friendly, efficient, and nothing but a pleasure to work with. I am sad to no longer have access to their services since moving to another state.
Connie Kennedy is a awesome insurance agent. Connie has been with Able for over 20 years. She is very knowledgeable and helpful. I recommend Connie to be your agent today at Able Auto. Good job Connie.
Connie really took the time to answer all my questions. Excellent customer service. Would highly recommend Able Insurance.
The only place I found that does dwi forgiveness!!
Many friends and family have chosen Able to be their agency and none of us have been disappointed. They have excellent customer service and offer great rates. They shop your policy automatically at every renewal.
Connie Kenney is amazing at her job. Quick to quote and great rates. I recommend her to everyone.
I had a complicated situation with my auto insurance, Connie the office manager was awesome! Connie looked into every option and guided me to best solution. I have been doing business with Able auto for 20 years and they are the best by far!
I was so very pleased by my services through Able. Lauren was very helpful, and she was respectful and patient over the phone. She answered all of my questions very thoroughly, and was very pleasant to speak with. I feel very confident recommending Able Auto to anyone.
Great service! Always working to get better insurance...more bang for my buck!
My husband and I were impressed last year when Haley Pate at Able Insurance found us a great home policy for our primary residence. The coverage was the same, but the price was better than both USAA and Geico. We switched our business to Able Insurance. Haleys professional and friendly attitude make her a pleasure to work with whenever we have insurance questions.
Opened my first car insurance policy 27 years ago with Able Auto. Now I have my business policies (General liability and workmans comp) there as well. Since they are able to shop around for you, you always get the best deals. Nic is the best! Hes knowledgeable and really knows what hes doing.
Tessa allen saved me so much money on my policy! She went through and checked which one was cheaper and better all around! VERY PLEASED
Great company! Haley Pate makes me happy to have insurance. Nothing she cant handle!
I own a Sedan and it is one of my prized possessions. Last month as I went shopping parking my car in the parking lot, some other driver dented the side of my car. There were damages, pretty bad ones but all thanks to Able Auto Insurance. Their insurance coverage had me covered against such losses and I got back my claim on time. No extra money was shed from my pocket.
Great customer service my favorite car insurance
Trust me,do not do business with this company, after youve been with them a while, do a rate check with another insurance company, youll see how much money you are not saving. They also stop treating you as a valuable customer as well. TAKE YOUR BUUSNESS ELSEWHERE, youll be better off for it !
My whole family has been with Able Auto for many many years! They are great and professional! I always call and ask to speak to Nikolas and he is always accomedating and very helpful! I highly recomend this company!
Verygood
A great place for all your insurance needs.
Always a pleasure to deal with!
I love Connie Kenney. She makes sure her customers feel like they matter . She has an answer for any question I ask her about my insurance . I look forward to meeting with her soon again to discuss homeowners insurance when we move . I refer everyone I know to her at Able Auto.
Nick went over and beyond for me. He even stayed late to get my quote and policy written. He was very friendly and helpful.
I have always been happy with my service from Able Auto on Oleander in Wilmington. Connie Kenny has assisted me for years with her experience and knowledge.
Great people, very affordable prices!!!
Connie Kenney is the best! My mom says that she has helped her so much she could be part of our family. Thanks Connie!!!
Mrs. Connie Kenney is beyond amazing and always goes the extra mile for all our insurance needs!! Thank you for all you do!! Great asset to This company!
Connie is awesome helped me get the cheapest possible rate ....I love able been with them since I was a teenager!
Haley found me the best rate for my insurance!!! I would recommend for anyone to work with her and Able!
They will take the time with you and SAVE YOU MONEY on your Insurance. Brenda is exceptional, patient and professional, super customer service, what a blessing these people are at Able. They are wonderful, and you owe it to yourself to get a quote!!
Connie Kenny has been the best at providing us with all our needs very professional, awesome service !!
Connie Kenney, saved us money & gave us excellent service ! We will def continue our business with yall .
Haley was so helpful and knowledgeable. The best insurance agent ever!
Connie Kenney is defiantly an asset to your team, she is a wonderful manager! Great place for auto insurance needs!
Karen was very pleasant to talk with, knowledgeable, prompt and provided awesome customer service!
Connie Kenney has recently redone the insurance policy for Kirbys Garage Inc. and has been wonderful in her assistance as well as her knowledge. She has made the transition to Able a pleasant learning experience and no one should hesitate in asking for her help!
Connie always goes over and beyond to make sure we have the perfect coverages for a great rate!! Couldn’t ask for better customer service.
Great customer service, Connie Kenny was very knowledgeable and guided me through all my decisions. Highly Reccomend her!!!!
They have all my business!!
Connie has helped me for years! She provides exceptional customer service and makes sure that her clients understand thier coverages. Call her anytime you need soemthing!
Glenda was such a WONDERFUL help in dealing with my old Progressive Insurance plan. Progressive had put me through the ringer and made me jump through hoops only to fail at getting me the appropriate coverage which resulted in them giving me a refund....followed by a collection letter!!! I tried but was unable to get the matter resolved which ended in my frustration so I gave up. When I was renewing my policy with Able, I told Glenda about my situation and she gladly got Jeff, the owner, involved and they offered to call Progressive themselves to help get the matter cleared up. I took my stack of correspondence to her and within a half hour, the problem was solved!!! She was very understanding and apologetic to my situation. I couldnt have asked for better service, I truly appreciate your help!!! Thank you!
Went in for a quote and Connie Kenney was extremely helpful. Nice as could be
Connie at Able Auto is the BEST! Id recommend everybody to go to her for insurance!
Ive been a customer for many years, Connie has always been helpful and very friendly
Long time customer.
Dont waste your time calling this location they keep you on hold for 20 minutes tried 3 times this week they cant be that busy all day
Nik is the best. Would recommend him for your auto needs.
Great service, took me about 15 mins to get an insurance policy but in general everything was ok.
Friendly service
Connie Kenney is amazing at her job. She is very knowledgeable and helpful with making sure all my questions are answered and makes insurance shopping a breeze!
Bomb customer service