Lin Summers is an absolute delight! When I called on Monday, Feb. 1, 2021, with a weird issue, not only was she super responsive, friendly, and knowledgeable, but she went above and beyond to ensure the issue got resolved quickly. Lin followed up with me the same day, and I was impressed with her willingness to advocate on my behalf as a customer. I didnt want another day to go by without thanking her for the exceptional customer service that day because she made an ordinary call to an insurance agency extraordinary! Thanks for all of your help, Lin! - Ashton R.

I was using Heinberg Insurance for many of my personal insurance needs. They have always been quick to respond with even the smallest of questions. I am a photographer by profession and recently I encountered a last minute situation requiring additional insurance for my business. Josh could not have done more to meet and exceed all my last minute needs. Not only did he take care of it immediately but he was also able to make it affordable. I cannot imagine another insurance company giving me the service, attention and pricing that Heinberg Insurance company did. I will not be going anywhere else for my personal and business insurance needs!

Ive been with Heinberg insurance for a longtime and they always do right for me,they always find the best insurance policies

Josh Heinberg and everyone I have spoken to has always been attentive, responsive and positive helping beyond 100%.

I’ve been with Heinberg & Major Auto insurance for a couple of years now & they never disappoint! Always quick to pick up my phone call & make sure I’m all set ☺️

There was a time when I put saving money ahead of relationships and customer service. I was stubborn - thinking that saving a few dollars here and there was worth it. Truth is it wasnt. I spent 12 years with an insurance company whose spokesperson was an anthropomorphic lizard and dont miss it. Josh and the staff at Heinberg insurance are amazing. The personal touch has been a complete 180 from my previous insurance experience. Very affordable and easy to contact. Wish I wouldve went with Heinberg Insurance years ago.

I love this company. The rates are just right.

Ive been with them since like 1995 and they have always looked out for me and my family and have always given us the upmost respect

Very reliable and professional. Fast responses, even on holidays!

I have been with Heinberg Insurance since the beginning of time. Okay, at least for over 20 years and Im not going anywhere else. The staff are competent, friendly, and helpful. Josh Heinberg has been a friend and the staff has helped in unusual circumstances, such as Hurricane Florence. Its nice to know that in times of stress I am not alone.

I have done business with this insurance company for nearly 20 years. I have referred friends, family and business owners as well. All have been happy! Joshua Heinberg and his team are ALWAYS fast to respond. I should have written this review a long time ago but after hurricane Florence they took such good care of us, I figured it was the least I could do. HIGHLY RECOMMENDED!!!

Josh Heinberg and his team are professional and responsive. We are very pleased to have affordable, thorough coverage.

Team Heinberg worked hard to save us significant flood insurance costs. They went out of their way to be more cost-effective than other insurers. Put them to the test and they will deliver!

Good price, came through when I needed them. Kept charging me after I told them I moved out of state though and also said I wasn’t covered during that period I was paying for because I was out of state. Otherwise good.

Reasonable prices and friendly staff

Heinberg Insurance has always answered my home and auto insurance questions with utmost professionalism, clear answers, and helpful advice. In the aftermath of hurricane Florence, Heinberg Insurance was very effective and timely in facilitating a smooth claims process to address the numerous damages to my home. Ive heard from other victims of hurricane Florence that used other home insurance agencies that navigating the claims process was a frustrating experience. On the other hand, for me Heinberg Insurance quickly initiated the claims process and was available to answer my questions regarding insurance adjustments. I was confident in the answers I was given, followed their advice, and consequently had few stressful concerns for the repairs needed to my home. I have referred friends and family to Heinberg Insurance, and I will continue to do so.

All the above, they are always to answer my questions in a professional and through way!

They always answer my question in a professional way. Thank you.

For over 32 years, Heinberg Insurance Company has been my #1 go to insurance agency. Simple or complex questions are answered and handled reliabily., promptly and with the best dexterity. I rely on Heinberg Insurance to always have my best interests at heart. Thank you Josh, et al!Cordially, Suzanne Stanley

These people are very helpful and very polite. I can always count on friendly service.

Always a pleasure. So helpful and stress relieving since insurance comprehension is not my fortay.

Amazing staff willing to help us with anything!

Low priceGoing be my insurance companyFor three vehicles

Had these guys for over 40 years !!!! Great prices...better than any other prices quoted to me...i think ill stick with them !!!!

Good team to work with.

Great place to buy you insurance. They employee nice people to help you. They beat Geico on ins. For my apartment(you know the kind they require you to have.)

Wonderful experience working with Josh who is the owner. I would recommend them to anyone in the Wilmington or surrounding areas!

Best place and people and prices

I am an Insurance Agent living in Wilmington. When I asked some of my fellow agents who I should Insure my autos and new home with the gave an enthusiastic reply.Bill Hienberg Insurance.Not only was his staff helpful and responsive to my request, I saved over $300.00 in with my new policies. I had an accident and the response from Heinberg was swift and timely.I highly recommend Heinberg.

Great ppl, send me reminder that payments due in email and text message. When I got to go in theyre all nicest people to deal with

I am a huge fan of Bill Heinberg insurance. I love the seemless blending of old-fashioned service and modern-day technology. I can take care of day-to-day business quickly and easily online and when I need additional help it’s easy to get a person on the phone. The staff has always been friendly and knowledgeable. I like that Heinberg Insurance is a community anchor, supporting the YMCAsoccer program, Girls Scouts, Lower Cape Fear Hospice abd ither important organizations. I have and will contribute to recommend Bill Heinberg Insurance to friends and family.

Ive been a client of Heinberg Insurance for more than 25 years. Since moving to North Carolina 30 years ago, theyve treated me more like family than a client and I highly recommend them for all you insurance needs.

Great customer service and affordable insurance. Thank you 😊

Andrew is awesome- he is so pleasant and takes his time with my concerns and questions everytime I call. Josh is the same- I recommend Bill Heinburg ins‼️Sherrieka

The staff there are super friendly and helpful

Friendly ppl let us know by call/text payment due . Good payment plan

Great insurance provider for home and auto and much more been with them for over 15 years.

Fast, friendly and professional service. Great rates for insurance across the board

Bill Heinberg Insurance is the reason why so many people choose local businesses over giant competitors. After a horrible experience with Geico, I decided to choose BHI instead and was immediately impressed, within a few hours I had a lower rate. With friendly, attentive and personal customer service - the entire staff makes an effort to get to know you. BHI slashes the stereotype of insurance being a greedy industry thats out to get you. Ive always gotten the lowest rates, prompt service, and a true advocate on my side whenever anything has gone wrong. You dont get that with Geico!

Love the rates they give and they are always willing to help!! :)

NIce to have a local insurance agent, but it was more of a hassle.They helped me set up my credit card to autodraft the payment, but almost every month, I would get a notice that my insurance was cancelled because of non-payment.Id call them to reactivate it, and go into the next month thinking that my credit card was finally set up to Autopay. This cycle continued for another few months.I sold my truck and called to cancel my policy. told them I was going with GEICO coverage for my new van. Everything seemed good. I moved and thought I was done dealing with this company. A few months later, my mother said there was mail for me at her house from a collection agency. $35 cancellation fee from Universal Insurance for not proving that the truck I sold was going to be insured by someone else.Why did they not ask before. or warn me of the fee. Or able to get the autopay working. Now the collection agency sent another notice and I feel so tired of this company that I feel compelled to write this review. hopefully I this nightmare will end soon.concluding thoughts: Andrew who works there was very nice, but the inconvenience and stress of dealing with this company and cancellation notices and fees made this a horrible experience. My time with GEICO has been such an easy breeze and support, autopay, and covereage prices are excellent.

Great service and rates.

Great people and great insurance agency,,,

They got what I needed in a hurry

Great service

Reasonably priced

Excellent atention