I have had nothing but exceptional experiences at this office. The staff is always knowledgeable, professional and they go above and beyond. They have handled my claims with ease and anticipate any insurance needs I may have. I can’t say enough good things about how I have been treated. It’s unexpected but so comforting to know that your agent really cares.

I have been a customer for over 12 years. The customer service is awesome they treat you with respect. The location is very convenient. I have recommended Brandon to my friends and family. Awesome place to have my car and renters insurance with. Thank you 😊

My family and I have been coming to this place for 10+ years they are very professional, they have a very informative staff, super nice, super fast we especially love branden for all of the help he has given us we appreciate this place very much. 5 stars!

I have been with State Farm for over 20 yrs and found the customer service to be above all. Since I have been in Delaware I have been with Theresa Heitter-State Farm Insurance Agent and no matter when I email, call or stop by Melissa Oberholzer has been more than helpful. She responds immediately and if she isnt able to answer the question Melissa will follow up and get back to me with the resolution and always in a friendly and professional manner! Thank you again for your help Melissa and providing me with the valuable information.

Melissa was awesome! The phone lines were extremely busy and Melissa went above and beyond to keep me updated on the situation and got me linked a Specialist as soon as possible. Thank you for making a difficult situation seem easy!

Melissa is always perfect. Love her response times and pleasant nature.? Always a fantastic job...

Great customer service. I have been with State Farm for about 25 years. Theresa Heitters office associates are FANTASTIC! Pick this agent and her office for the exceptional service and care of their customers!

I have been waiting since Friday to get a quote for insurance from this statefarm had a accident instead of them giving me a Quote they are waiting to see if the Accident comes up so they can Charge me More Money Thats just Not Good Business Who does that ? This Statefarm Highly Highly Disappointed

Great team over there they go above and beyond!

This agency is wonderful. Theresa is knowledgeable about all the insurances we needed to protect our five homes, cars and life. She is considerate of our budget while trying to help us find the best insurance to fit our needs. She has suggested many solutions that I would never have thought of on my own. Our family would definitely recommend this agency.

Great service and rates. Highly recommended.

Was very professional great insurance agent

Great experience good customer service.

Come see us and let us give you a auto, home or life insurance quote P

Office is in a good location but theres not enough staff to address on quick visits