My fiancé and I moved here towards the end of July, and couldn’t be happier with the decision to move here. The office staff, and maintenance have been fantastic to deal with. The amenities are great here so we take full advantage of them. The community here are so nice and welcoming as well. Overall I would recommend Mill Creek to my friends and family if they needed a place to live.

Been a resident since Aug 2020. Been very satisfied with my experience here so far. Its quiet and have not run into any issues (so far) with any of the neighbors. If I have any issues with the apartment, maintenance is very quick to take care of the issue no matter how big or small. Best part is the location. Its literally in the middle of town so its not far to drive almost anywhere you want to go. Would recommend 👍🏽

I have been a resident since Oct 2019. I love my little porch which gets the morning sun. Mill Creek and the residents is very dog friendly. I love the trees and all the birds and squirrels that come with it, something which most complexes do not offer. The maintenance guys ROCK!! They have been quick to fix any issues even on the weekend!!!

I do not recommend moving in here. There are so many other places in Wilmington for the same price and a way better value.(The maintenance team and one person in the office (Joe) are awesome! They deserve 5 stars.)

Just recently moved to the mountains after living here for about two years with my cat and my partner, who lived here about two years before I moved in.For being right by UNCW, and surrounded by student living, pricing of rent during our time here was pretty good. We had a 2 bed 1.5 bath that was around $1,100-$1,200 for the full apartment after adding on other fees like water, maintenance, and pet coverage, although I know rent has gone up recently. Compared to student living being cheapest around $700 per room/person before other fees, I believe it was a good deal.Maintenance was quick to complete requests for work done on the apartment and did great jobs, normally in and out. The staff at the office were very nice, and answered questions we had if we ever called or stopped by. They also recently implemented a new mail package room to help keep large packages too big for the mailboxes organized and reduce the amount of contact needed in the pickup process.They had some good amenities like the tennis court, pool, and small gym and laundry rooms located under the main office. They also held fun little community events (with proper procedures for COVID as said in their emails), and during storm season they would keep the community updated through regular emails about the radar and proper procedures for safety, which was definitely appreciated.The neighborhood itself was lovely, especially living back in the first phase apartments, which are the older buildings toward the back of the community. My partner originally lived in the most recent phase of apartments, which were a bit more pricey but the specific build had a bit more room and a full second bath rather than a jack-and-jill style.There werent really many issues living here except for our specific building, which from our knowledge was a reconstruct with the original structure after a fire happened a year before we moved in. The building itself was fine, just some issues with the appliances/hardware and the paint job was a bit funky (I think it was sprayed on paint that left a strange texture and a powdery feel, but Im not sure), but other than that it was a good place for my partner, cat and myself.All in all, a nice community and apartment to live in, not just for students but for families and couples as well.

The apartment size is nice ! They keep up the place alway down to the parking lot. Love the enforced parking. It’s nice to always have a spot to park in front of my apartment. Makes me feel safer coming home at night. The pool is a great place to hang out on the warmer days, and even enjoy the volleyball court . Only real down size is I ended up with the apartment the furthest from the dumpsters. But that’s all made up for by being so close to everything else. Can walk or bike to anywhere. Since moving in here I ride my bike more because of how convenient everything is to here!!!!

Great location, conveniently near shopping and business that we frequent. Leasing staff made doing business with them easy and are all friendly and professional. We choose a place in the newer section which was not close to the pool and volleyball court but very quiet wooded area. They are pet friendly and offer plenty of places to walk our dog, with comfort stations for clean up. Great place for us while we shop for our first home at the beach!

I just moved in, I love the closet space I have in this apartment.I have an upstairs unit- I have a balcony. There is a washer and dryer in the unit. Beautiful pool on site- I cant wait to use it.It was a very easy move in process. Maintenance is here quickly, Apartment was very clean when I moved in. A+++++

I moved here from Idaho last year and it was a big change. The staff has been incredible. They have helped me with everything and know everything about the area. Maintenance is great and always friendly. My neighbors are nice too. I would recommend Mill Creek to all.

Great location and the best management team! Stephanie, Jon and Will are always friendly and helpful. Manny and his team are quick to respond to any maintenance issue you may have. Great place!

I moved to Mill Creek almost 3 years ago and had worked with Joe in renting out my first apartment. He had been exceptionally helpful in any issue I had. This was especially helpful moving from far out of town. The Office and Maintenance staff have always been open, honest and accommodating throughout my tenure at the apartment complex. The location could not be any better around the city. Its almost perfectly in the middle between downtown, the beach and just about anything youd want to do around Wilmington.

About a month ago, my boyfriend and I moved into Mill Creek all the way from Pennsylvania. The apartment application process can be stressful, but the employees at Mill Creek (especially Joe!) made the experience enjoyable. Joe was attentive and answered all the questions we had (& there were a lot). The apartment is beautiful. Noise is very minimal as the community is quite. We love going to the gym or walking to the pond. Great location... super close to UNCW! After living here a month, I can confidently say we made the right choice with Mill Creek.

I absolutely love living here. The first thing is the staff. The maintenance guys are awesome and I completely trust them in my home. Second is the office. Stephanie and Josie have always go above and beyond to help the residents in any way. As a previous homeowner I love the layout of the apartment and will make this my home until I purchase again

I lived here for almost 3 years, starting just after hurricane florence, and it was only alright. Maintenance was always amazing, very responsive and friendly. I did have several issues with the office and the way things are handled. Triple check that they have your renters insurance info, because they will absolutely charge you for it and claim that they are unable to refund the charge despite it being unnecessary. This happened to me on three different occasions before the issue was finally resolved, and only one charge was refunded so I lost some money due to another persons mistake. Communicating with the office staff was often painful and inefficient.The apartment itself was fine, we moved into an unrenovated unit, which I dont personally care too much about. We did have some issues with appliances failing as well as the countertop crumbling and disconnecting from the wall due to age, but maintenance was quick to fix things for us. We never experienced any insect problems or ceiling leaks.While I recognize the need for enforced parking, the lot monitors are not friendly and are often a little sketchy. They do not wear marked clothing, and they walk around the parking lot at night with flashlights. Its concerning, especially because there is no way to identify them as attendants from afar. The phone operator is also incredibly rude, and if you have even the slightest tone to your voice he will raise the cost of taking the boot off of your car. Tread lightly.One important thing to note is that Randall pkwy is VERY loud at night, so if you live in phase 2 be prepared to deal with that. People love to drag race up and down randall all night long.

I’ve lived at mill creek now for 7 years. I’ve never had an issue. Anytime I needed something fixed I called maintenance and they were their super quick. I would recommend mill creek to anyone! Love it here!!

I have been living at Mill Creek for a year and half and have no complaints at all. The staff is professional and responds promptly to all my needs. The neighborhood is fairly quiet and my neighbors have always been kind and courteous.

Mill creek helped my girlfriend and I (students with little credit or rental history) get into a newly renovated apartment when nowhere else we applied to approved us. Will was more than helpful and accommodating, as well as the rest of the friendly office staff. We regularly enjoy the gym, dog park, grills and volleyball court. It is also a great central location, convenient to anywhere you would need to go in town. 10/10 would definitely recommend!

I lived there for 2 years and had roaches and mold the whole time. The “pest control services” they advertise do little to actually take care of the problem. They spray around the baseboards in your house and then stop showing up. Their lease renewal incentives will not happen. And after recieving an approval on our move out inspection by THEIR employee we were still charged for BS maintenance charges. I would not recommend mill creek to anyone I know.

I recently came in to do a tour for an apartment and it was absolutely beautiful! Laura was absolutely amazing and answered any questions that I had during and after the tour. It was all around a wonderful experience.

I have lived here since last July and love it! Any maintenance issues I had were dealt with within 24 hours and staff is super friendly. I have never felt unsafe here or had any problems with bugs! Would recommend this place

I’ve been a resident for almost 3 yrs. My family and I have enjoyed living there. The staff is great. They work very quick if you put in a work order. I also appreciate the waves in the morning from the maintenance team and the fun activities/ events held by the office team.

Literally only doing this again for the giveaway theyre doing...Dont let their we ❤ our residents signs along the road, fool you because the only thing they love is how much they over charge you for what little they provide. They will try to charge you extra money at every turn for anything insignificant. What you can read in most of the other 1 star reviews is what also applies here. Floors/walls falling apart, ac barely works, stairs have needed repairs since we moved in over 3 years ago. They force you to renew your lease (at a slightly raised rent price) 5 months early or you can wait and renew at a significantly higher rate. If there is a storm, they will provide ZERO assistance or any kind of help to protect your apartment and will even FORBID you from putting anything up to protect your windows.The maintenance team is the only respectable part of this entire place.Long story short, you should basically only move here if you absolutely have to and then probably start looking for a new place after you do. 🙂

This is my second year with Mill Creek! I have had an amazing experience living here! Stephanie and Joe go above and beyond with everything, I would definitely recommend this complex and wonderful group of people, always pleasant and professional!

Love Mill Creek. They take the extra attention to detail to keep the complex looking great. Great location, great staff, and easy to deal with

I moved here from California. I worked with Will getting things settled for my big move across the US. He was so helpful. Once here I love the area it is so quiet and peaceful. I love all the open space my dog loves it here also. He loves the long walks along the Creek. I love that I can drive out of the complex and be right in the middleod of every store I need. Plus your 10 minutes from Wrightsville Beach

We are on our 2nd lease at this location and have had no issues. Everyone is super friendly and apartment is very spacious. Staff is very Professional and are always willing to help. I would definitely recommend this apartment complex to anyone looking to live in the Wilmington area.

Mill Creek is very professional and quick turn around with any question or need! The apartments are very nice and updated. I love living here. I would recommend to anyone!

Great staff. They went above and beyond to get me the best deal they possibly could. They made the move in process swift and as easy as can be.

Mill Creek was my very first apartment ! I was only 19 at the time I moved in and i loved it so much! From the application process all the way until this current day property management was so very very helpful and active ! When ever I call they answer and have an answer for any questions right then and there ! The maintenance team is awesome they work hard everyday and they are very friendly ! I have not one complaint that’s how amazing they are! 10/10 i would recommend!

Changed from 4 stars to 5. Been living in MillCreek for over 2 years now, and I honestly enjoy it! Maintenance team is amazing and responds very quickly, the leasing office staffs communication has gotten a lot better over the years(in the beginning it was hard to get any answers/help). Joe and Will have always been so kind and helpful towards me. I would recommend living out here. It’s quiet, clean and for the most part everyone looks out for one another.

I lived in Mill Creek Apartments for two years. The first day we moved in we had roaches. After multiple attempts to have the front office make a single real attempts at big control, we were forced to take action by ourselves. After our one year lease renewal, we were offered the choice of having an access wall painted or a carpet cleaning. We choose the carpet cleaning but the front office never sent a carpet cleaner for a full year. We rented a DIY carpet cleaner to clean it ourselves and they still tried to charge us for a carpet cleaning charge after we moved out. I’ve now been notified of a $6 fee for stove top liner replacement. The moral of this story is that Mill Creek will treat you like trash while you’re a tenant then ring you out for every penny they can after you decide to leave the filth ridden complex.

I have lived in Mill creek now since June of 2020. They were super flexible about my roommate and I moving in early and let us see the place before moving in. Over all it has been a really good experience. Maintenance is usually pretty quick sometimes they do take longer than normal but they will come. Everyone is super friendly and they are a very pet friendly place which i love !

I was displaced after hurricane Florence. The house that I was renting was flooded and needed so much repair that the landlord had to evict us. So many others were in the same situation. Luckily I had a friend that lived at Mill Creek and told me to go talk to the staff there. I was introduced to Stephanie and she was so helpful. They were not able to help everyone due to the demand but I was fortunate enough to call this community my home for the next two years. They are always quick to respond to maintenance requests and they are always having fun when I needed to stop by the office.Also it was much closer to UNCW than the house in was living in before!

Great place to live! Great neighbors, awesome staff. Everyone is friendly, responsive and caring. Well kept and clean in the area. Feels safe living here! Couldn’t ask for anything more!

Mill Creek apartment complex is great and especially the price that it listed for! The apartment complex is very close to the main campus (UNCW) and not far from downtown. Staff here are very professional and helpful! Maintenance is very fast in response time! I would recommend this to anybody that is looking for a budget friendly apartment!

Mill Creek is an awesome place to live! The office staff are awesome and personable. The maintenance team is great and responsive. The location is amazing and the pricing is just right!!

Good value because they let you have large dogs. Pretty nice and maintenance is pretty responsive. They are very aggressive about booting people who do not have parking passes.

Overall nice community. Staff are helpful. Maintenance has so far met all my needs in my new apartment.

Love the amenities, spacious floor plan and great staff! The manager, Stephanie, is super personable and maintenance is very prompt! Keep up the great work! Thanks! :)

Absolutely love the neighborhood and staff. I was looking to move to the area and toured Mill Creek with Laura who was very professional and friendly! Mill Creek Apartments will definitely be my first choice if we ever decide to move to Wilmington, permanently!

When first moving to Mill Creek, Will was extremely helpful with finding me an apartment that fit all my needs. This complex is pet friendly and has an awesome dog park that my pup and I go to everyday. Maintenance responds quickly and everyone in the office is super friendly!

Awesome apartment complex. I have lived here for over a year and couldnt ask for a better community and front office staff. The office staff personnel are very friendly, respectful and knowledgeable.

There are a lot of pros and cons to living at Mill Creek. I have lived here for about 3 years now. Pros include: fast maintenance replies and service, spacious living, and a dog friendly community.Cons include: parking(will put a boot on your car literally if you park a little over the white lines even when you’re a resident lol), extremely high rent costs and make you renew your lease basically a half year early or they will raise your rent even higher.

I have lived at Millcreek Apts. since 2004 and have been very pleased with the past and current managers and maintenance staff. Any concerns Ive had were promptly, if possible, taken care of. Love the location because its close to most places I attend.

I moved into the older section during the lockdown and I’m loving how homey the apartment feels! Everything is super clean and well taken care of. Will helped me do virtual tours and pic the perfect apartment for my needs. All of the office staff is incredibly friendly and are very quick to respond to any questions or issues that arise. Life at mill creek is was way better then the past apartment experiences I’ve had.

My favorite thing about Mill Creek is the smiling faces everywhere I go. Getting to know the residents and seeing the Maintenance guys drive by with a smile. I feel privileged being able to live here and feel safe as well.

Such a professional staff! Never had any issues and everything handled so well. Such beautiful apartments.

Love Mill Creek! Great location, nice pool, and having a tennis court on the property is awesome! Apartments are modern and closets are spacious!

Stephanie is always so helpful and friendly, if I ever have an issue shes always super quick to help me out

I have been living here for two years and appreciate the kindness of the office and responsiveness of the maintenance staff. The apartments offer a large space and great for the price!

Office staff is always friendly, especially Mr. Will! I always love speaking to him when and if I have any issues. Located close to EVERYTHING, its a win win for Mill Creek!

Great, clean apartment with very helpful staff! Employee Will helped me find the best place for me!

Great location! Awesome staff! Thank you for the tour of your property. Very friendly and professional!

I have said it over and over again.... The apartments are great but what stands out is the office and manitanance people. They do an excellent job and have always been professional, kind, and really tries to help the residents.

Been here since the beginning of the year but so far everythings been great any problems any needs that need to be met have been met quickly and professionally would definitely recommend to a friend

The staff at Mill Creek are very nice and are willing to work with you. The maintenance team are also very friendly and helpful!!

Great people both staff and neighbors. Enjoyed our time here with our neighbors and family.

I have been residing at Mill Creek Apartments for over a year. I enjoyed the amenities that are available at Mill Creek Apartments including the gym as well as the pool. My family and I enjoy residing at Mill Creek Apartments.

Great location, great price, amenities look outstanding and I look forward to using them once they open up again.

Best office staff in Wilmington! They are awesome and so friendly.

Joe and Stephanie are awesome! I appreciate their great customer service! Mill Creek is a good neighborhood. This is Joseph and Shaquan.

October 6th 2019 was a milestone for my family. We were born and raised in Nashville Tn, my husband was offered a new position in Leland with his company in August 2019 so we decided to take a leap of faith. As you can imagine the see you later to all our families was the hardest part. We visited many apartments and were told that they could not accommodate us on a 2 month notice. As you can imagine the stress and fear set in. Mill Creek was our last chance, I cannot express how much we appreciate the kindness and putting us at ease. Maintenance promptly made the apt move in ready and have been nothing but respectful, they even bring our furbaby treats !!! Any issues are resolved in a timely manner! The residents are friendly. I am grateful for the whole team at Mill Creek for making us feel at home!! It truly is hard to find genuine people who treat each resident more like friend!

I’ve loved living here, great community. Its a quiet and peaceful neighborhood to have the family. Glad I moved here🤙🏽.

Thank you to the amazing staff. Everyone was very professional and attentive.

Beautiful place, beautiful people, leasing office is the best! They make moving here a dream. Very helpful and polite. Lovely.

I lived in mill creek originally when I moved to Wilmington 6 1/2 years ago. I’ll be honest the apartment I loved!!! The neighborhood 6 years ago did not make me feel safe...especially being a single lady. I heard a lot of “pops” from down the street and car alarms. It is for that reason that I moved out after living there one year.I’m an honest person. I give honest reviews. I have no reason not to....and my honest opinion TODAY of Mill Creek Apartments is that I love it...I love where I live. My apartment is spacious, well taken care of, if I’ve seen a roach (which was like twice...welcome to NC by the way 🤣) I’ve called the leasing office and they immediately had an exterminator in my apartment to spray. No questions asked.As far as the reason of me leaving before because of the neighborhood, it has gotten ALOT BETTER! A lot of campus living complexes have been built off both kerr and Randall pkwy so that’s made it a ton better just as far as people walking around. I feel more comfortable. Im a single woman and don’t think there’s a place in this crazy world we live in that I might feel safe walking to or from my car at night in a complex....but that’s just me and it is my responsibility to take precautions. I moved back two years ago and have been happy with everything INCLUDING the price of rent. The staff is very friendly, helpful, and informative and there’s not enough stars ⭐️ for the maintenance staff...they rock!!!So before leasing ask yourself if you like to be happy and content....and if the answer is yes then I’d rent from Mill Creek Apartments! 😊

Overall, the complex is nice. Some of the buildings/units arent as updated as others, but theyre still good. The staff is nice and accomidating with any questions or concerns we might have. If we put in a work order for something broken, they usually respond within a few days and are able to help out. The gym is pretty basic but it works well for us. Its just missing some equipment due to COVID-19. The dog park is kind of small, and the pool looks nice, its open year round and is salt. It has a nice atmosphere. Dont let some of the outdated buildings deterr you.

MIll Creek provides a safe, clean enviroment to live in with lots of amenities that are included in the rent. The managment office is quick to respond and very helpful! The grounds are well maintained and it is located near EVERYTHING! I highly recommend this apartment complex nestled in the pines!

Great place to live! A lot of nice features to utilize and well kept landscape. Put in a maintenance request and he came and fixed my problem right away!

I been a resident here in Mill Creek for many years. Just as I was about to leave because of deteriorating conditions, Arium took over. It didnt take long for me to see the people of Arium where determined to turn Mill Creek around. The efforts of property manager Stephanie, and her entire staff went right to work. Then Arium added Manny, an amazing maintenance manager who gets things done fast, and right the first time. I am now a long term resident of Arium, Mill Creek and proud to call it my home. Thank you Arium

Thank you to Staff member Joe Ciolino for all you help I definitely recommend this place 😊

What an awesome community! This place truly knows how to take care of their residents and i cant thank them enough. Maintenance is prompt and takes care of everything very quickly. office staff is like no other are very prompt and responsive! I give them a 5 star

I really enjoy living here. The staff is beyond friendly and attentive.

Great location and staff. Have enjoyed living here and have had no problems.

I have lived at Mill Creek for some time now and i cant say one bad thing about this place. from the amazing office staff Josie, Joe and Stephanie to maintenance this place is amazing. highly recommended

Love the attention to detail from the office staff. The maintenance crew is second to none

The staff is great and very helpful!

Very happy to help and pleasant on the phone.

Stephanie and Alex were so sweet. What great customer service and follow up. We were welcomed with a smile by both Stephanie and Alex and a hug on our way out of the leasing office. Rent here, you wont be disappointed.

By far the WORST place I have ever lived. I would give zero stars if I could. We couldnt even bare to last the year lease we signed. Like other comments, we also dealt with roach issues so there is by far an issue within the whole complex. Also its a dangerous neighborhood. I had an 8 week old baby when we moved here and within the year- there was a bomb squad who shut down our whole parking lot, people walking around who are clearly on drugs due to there suspicious behavior (peaking into cars, circulating the parking lots, and pooping in the pool... yes pooping in the pool multiple times). Even the office was rude. I have never felt so belittled befote but it was by the staff. There is literally 10 more things to write that were issues but Ive said enough. Only positive would be the maintenance guys. They were cool. But thats not good enough to want to rent from there.

I really like this property. A few things I love about this place include:Management is very nice and understandingThe location is greatAmenities are wonderful (v-ball court, tennis court, pool, gym, washer/dryers dog park, etc.)Right next to city trailsWork orders get done very quicklyFloor plans are spaciousBalconies are screened in (in the new phase)Decent amount of Visitor parkingThe list goes on, honestly! Just a quick personal story... The unit next to my apartment burned down and Stephanie (the manager) was able to get me into a new unit very quickly and was wonderful to work with during the entire process. I would highly recommend living here! There are very few cons about the property, and I do believe the pros far outweigh anything negative to say about the property.

This year and the move into here took place at a hard time for my family. But the apartment is great, the maintenance staff is awesome, and the Josie and Stephanie In the office have been kind, understanding, and a pleasure to deal with.

From the looks of the leasing office, a visitor would think its a fine place to live, think otherwise. I lived there in 2018, and let me just tell you, they have issues with roaches, poor insulation, etc. The biggest problem that I had with living there were the amount of times I had to put in a work order due to bugs. There are many other places in Wilmington to lease that will better appease anyone that wants to live in a clean, quiet apartment. I would not recommend Mill Creek to anyone, especially residents that are not students; I understand that students want convenience. Not recommended.

As a long-time resident (four years) of Mill Creek Apartments, I must compliment the Maintenance Department on their skill and responsiveness. No matter what the problem is, the technicians always respond quickly and efficiently. They are unfailingly clean, neat, and polite, and they have the parts, tools, and most importantly, the knowledge and training to fix all of our appliances and utilities and keep them running right. As a retired engineer, I know something about maintenance work, and I have never failed to be impressed by the Mill Creek team. Thanks for your great work guys!My wife and I have lived at Mill Creek for almost one year, and we have enjoyed our apartment here very much. The location is perhaps the most convenient one in Wilmington, with easy access to shopping, downtown, and the beach. Weve encountered the usual assortment of a few minor issues, but the friendly staff go out of their way to quickly make things right. We have already renewed our lease, and were looking forward to another wonderful year at Mill Creek!

Absolutely disgusting place to live. But if you can get past the roaches and the mold and filthy ventilation systems then you’ll be fine. Oh not too mention the outrageous price you pay to have a upper respiratory infection the entire time you live there. Enjoy.

Wonderful place to live! Great staff to help you out whenever you need them and always willing to work with you if you have an issue. Would live here again!

Since the flood they have raised their rent & didnt do anything as far as improvements to the apartments. My son had to move & hes been theyre for quite some time. Thats not the way to appreciate the tenants that stayed when more affordable housing was nearby.

I moved in October 2017 and will be moving out of state here in July 2018. I honestly was very happy here. I did move into a more recently renovated space here, but it was very clean and we never had any problems with bugs or anything. I had the master room which was a great size, with a large walk in closet and a linen closet. No pantry, but lots of cabinets in the kitchen. While we did have some minor maintenance issues, the team was really great about coming quickly to fix it. They also have good customer service. The prices are very affordable and they keep the outside looking pretty nice. I cant say I have any complaints. I was a little worried about moving here based on older reviews, but I definitely think Mill Creek is making a lot of improvements and will continue to get even better.

I lived at Mill Creek for just under a year and a half and found my stay to be nothing less than great. Close proximity to the cross-city bike/running path, courteous and friendly office staff (although there seems to have been some recent turnover), quiet neighborhood, and the price for the quality of living couldnt be beat. I took over a lease for a friend moving out of town and wish I could have found someone to pass off my lease to when it was my time to leave Wilmington.

Awesome staff, awesome place to live!

Stephanie and staff are amazing!

This is not a great apartment complex. Its definitely slightly better than some of the real sleazy, sketchy places in town, but thats not a very high bar. The office people and the maintenance staff are nice enough, and the complex is very conveniently located. But they obviously have a much higher opinion of their apartments than the tenets do, especially when you look at the cost to live here. After Florence, it took them over 6 months to put a wall in our apartment. They did not give us any consideration or credit considering we had to dump heat out of a giant gaping hole in our living room and our electric bill tripled. They just kept saying well, you know, insurance blah, blah, blah. Waiting on an insurance payout is not a reason to leave us with a giant hole on our apartment. Also, every time we do have to request maintenance, while they are pleasant and polite, they dont do a good job. I dont think they have ever fixed a single problem the first time, but they are real quick to leave a little hey I fixed it! note next to the still broken thing. If you are looking for an overpriced apartment, conveniently located in the middle of town, that frequently has poop in the pool and broken down equipment or apartments, this is probably worth looking at. Otherwise, there are plenty of overpriced options very very close by that are substantially higher quality. You should definitely look there first.

I have a had a very positive experience at Mill Creek. Joe Ciolino is a pro as far as lease agents go. The maintenance crew are discreet and polite, and to me, that is a big deal. Most importantly, the entire staff really care about their tenants! I highly recommend this complex.

In moving to Wilmington NC from San Diego, I was looking to rent an apartment sight unseen. Mill Creek seemed to have all the features and amenities I wanted and I was not disappointed. Luke could not have been more supportive and helpful. The staff and maintenance crew are friendly and on top of everything. The complex is close to everything I need. I would recommend Mill Creek to anyone looking in this area.

A lot of people have had bad things to say about living here, probably cuz most people tend to write reviews when theyre angry from 1 experience.I personally never had a bad experience here. Management and all the maintenance people were always 100% helpful and kind, and always went out of their way to do what they could to help me when I needed it. Anytime I had any minor issues with my apartment, Id submit a maintenance request and it would be fixed the next day, sometimes even the day of.I lived in phase II, which is important to note because there is a difference between phase I and phase II. I would definitely recommend this complex to friends. Ive never had an issue with anyone living here. Its pretty quiet, of course with the occasional exceptions, which is to be expected when living in an apartment complex. Super convenient location, as well and the amenities are always well kept.The office hosts a ton of events to get the community involved. I never attended any of the events, but they really go out of their way to do fun things for everyone: families, singles, couples, young, old.It is a bit pricey, but you get what you pay for and the cost of living is going up in Wilmington, so Im not that surprised at the price. Again, youre gonna get what you pay for so I could have chosen to live somewhere else but from what I have heard from friends in other apartment complexes, you definitely get your moneys worth.

If you’re a college student looking at signing a lease with Mill Creek Apartments, don’t. The staff, particularly the management, is not there to help you. They are there to put people in apartments and get their money. That is it. They are not going to explain to you what kind of arrangement you are getting into. The main manager will not give you a copy of your lease. “You have to ask for it.” So, ask for it, but better yet, don’t get an apartment with them. You will get screwed over if you end up with an incompatible roommate, even if they know their track record of turning in rent late. They will not explain to you the extent of the lease; “that is between you and your roommate.” When you do ask questions, they will be condescending and may or may not give you beneficial information. They fail to take their responsibility in notifying you of 90% of the legal matters you sign on for. So, if you do choose to sign a lease with Mill Creek Apartments, make sure you have a lawyer with you so you don’t wind up stuck in a lease with a company that doesn’t care about you or your personal safety.

I lived at Mill Creek for a year. I don’t think there is enough space here to adequately explain why I think someone should live anywhere else but there. They fail to communicate or explain anything in their leases. They will change numbers and dates (even if it was written) at every turn and call it policy or as per corporate. They don’t do general maintenance and upkeep like they should. I moved into a different unit when my lease was up and I started getting ridiculous power bills for a 1br 1ba and couldn’t figure out why. I had my AC friend look because no matter what I did I couldn’t keep the unit cool. They looked and the filter hadn’t been changed for a very long time even though that’s something they claimed to do before I moved in. I have multiple other instances where things like this happened but I’ll spare you the novel. They charge way too much in rent for what they offer. If they kept the apartments up properly, had staff that were knowledgeable and accurate, and didn’t change what they say every time it might be a decent place to live. Overall I would give them a 0/5 if I could.

Do not even bother trying to call them. I was on hold for an hour and 45 minutes, the only way to get your questions answered is to go there in person. Every leasing agent will give you a different answer, and the guy who woks there, dont remember his name, he is nice but a complete idiot!

The new office staff has no idea what they are doing it took them over a month to process my renewal application even with me going in there and calling which is pretty much the only way to get things done. It took them a week to replace the burned out lights on my stairwell even with me emailing and calling every single day. They dont fully explain anything about what your signing or going to have to pay and then they forget you paid for any of it when you ask why it hasnt been processed. They also lose mail and half the time I try to go in there I cant because theyre out on tours and have nobody in the office. Its pretty much just a circle of leasing consultants blaming whatever issue you have on the previous leasing consultant you spoke too.

There were a lot of bumps in picking and settling into my new apartment from my old in Wilmington. I researched about 14 places before deciding on Mill Creek. The management team handled all the issues that arose quickly and went above and beyond to make sure I had a good move-in experience (fantastic response time and shout out to Joseph). My nest is lovely and well-built and the amenities are top notch for the area. I highly recommend checking Mill Creek out for yourself before judging based on reviews. Unhappy people always give more feedback. Im giving a voice to a happy camper! Ive also met several of the other staff members (maintenance and they have new security) and everyone is friendly and quick to help.