Mathew is always prompt. Available to talk options. He works on both my newer units and older in floor heaters.
I was in the market for a complete combo system replacement, mine had quit functioning all together and I had taken several bids. Im so glad I contacted this company. Their bid was well below their competitors. They showed up on a blustery cold Monday on time (big deal to me) and had the old system removed and the new system installed and operational in just 2 hours. Went well above and beyond my expectations... replaced items that were sub standard and out of code with good quality replacements. Top notch service and really quality equipment. I had researched the replacement combo (Goodman) and I am more than happy. Thank you so much 1st Choice. When I need HVAC service yours is the only number Im going to need. Again thank you Matthew and Branden
The guys at 1st Choice Heating and Cooling really know what they are doing when it comes to Heating and Cooling. I call them and they scheduled a same day appointment, resolved my issue I was having. The technician was very friendly, professional, timely, and very honest! I would highly recommend these guys to everyone and anyone that is looking for a great Heating and Cooling company!
This was an outstanding service! They came out and replaced my furnace in a timely manner on a 25degree day. They were very professional and had very reasonable rates. Would definitely recommend
I wish I could give this company more than 5 stars. I cannot rave enough about 1st choice!!! The owner, Matthew and another nice gentleman arrived promptly (actually early) to service our air conditioning unit and were extremely courteous. After service, he thoroughly explained his work and even went above and beyond to fix a few odds and ends for our inspection. Pricing was the best we found in town. Professionalism was unparalleled. He even refused to take a tip!! The feeling you get from honest working people is so comforting. And this company has it. Great work. We will ALWAYS choose 1st choice and recommend them to any and everyone we know.
Excellent service. This was the first time Ive ever called a repairman and they were actually early instead of late. Knowledgeable people who had my furnace fixed and running quickly. He even gave me suggestions on where to find good priced filters in my area. I will definitely call him again when Im ready to replace the furnace.
The gentleman I spoke to on the phone was very kind and helpful! They had a technician out the same day with the issue fixed with my furnace. I can not say enough good things about this company! I wish more people had customer service skills like they do!
I was very satisfied with the service I had 1st Choice Heating and Cooling come out to do. They were very friendly and answered any questions I had. Would definitely recommend them to anyone as I will be using them again in the future.
The men called 30 minutes before they arrived and when they came in they were very courteous and professional. They went about their job and reported back what they had found out about my furnace. They also gave their recommendations on a couple issues that were not in the original service request with no extra charge. I would use them again in a heartbeat.
Best around fast and efficient and always get us taking care of from installs to repairs and advice highly recommend!!!
1st Choice was the service provider sent by my warranty company to replace my furnace. I have nothing but good things to say about Matt and his colleague. They were polite and eager to answer any questions I had. It took awhile to get the replacement unit installed as the warranty company dragged their feet in research and authorization, but this is no fault of 1st Choice. When the unit was finally authorized, Matt and his colleague installed the unit in less than 3 hours and cleaned up afterwards. Great service and hope to use them again when the AC finally goes out. Thank you!
I cannot say enough good about the service I received! Matthew was very polite and took the time to explain the problem with my AC. He then proceeded to fix the problem with an experts touch. I will be recommending him to others! Thanks Matthew
Unfortunately our experience with this company and owner was awful. Matthew was rude and inflexible. His interpersonal communication skills are subpar. I have NEVER given a negative review of a company, but after our conversations with this owner, it was important I did so. Hopefully you will avoid 1st Choice at all costs. They will never be our first choice or last choice again!
Very Professional and the guys did a great job explaining and helping with preventing maintenance as well. Highly recommended them for any heating or cooling needs.
Matthew and his team came out today and did a Great job on our A/C. I was impressed with how timely this company was, honest and fast. I will always keep 1st Choice at my first pick!
A+. Great people, great product. 100% recommend
Awesome job from First choice they saved the day came out yesterday the day before Thanksgiving. Always professional fast and friendly thank you.
What an amazing company! I will call 1st Choice for all of my Heating and Cooling needs! Thank you guys!!!!!
The tech came out after hours and found the issue with out A/C right away, they had the parts on hand to resolve the problem! I would highly recommend 1st Choice! Great Job Guys!!!!!!!!
I called 1st Choice and got the same day service with a speedy repair. Thank you guys so much!
Extremely rude and disrespectful! No manners and not professional @all! I will not, nor will ever use their services. I will never recommend them to anybody. Very poor selection here in Wichita.