My car needed to have some work on a wheel bearing and brakes. I drive a Smart car but they said they could do it after I called other places who said they wouldnt. Work was excellent and Im back on the road in full working order.They also have a loaner car if you need to still be mobile while yours is being serviced.All around excellent people to talk to and explain what their safety inspection finds. Nothing like some of those less reputable companies. Ill be using them as my main place for all future mechanical issues.Thanks for being so good and getting my car back to driving properly.
TERRIBLE If you want to get almost get physically hurt or taken advantage of. AM PM AUTOMOTIVE REPAIR is your go to place. Their mechanic Bryan almost physically touched me. As he got in my face and almost wanted to push me. As I went to close my car hood. All on their camera, all this because I was asking questions to there $3900 dollar estimate. Their own words this can probably fix the problem to start off. Like what they never gave me a legit diagnosis kicked me out. Which I had brought my car in for a simple Check Engine Light Diagnosis. I never saw paper work and I also got kicked off their lot. Because I asked questions and according to them I refused to pay. Which was why I was asking questions, they couldnt expect me to go by thier word right? I pulled out my phone and started recording. There was no need but once he got in my face and refused to give me paperwork.I realized they were caught and their only way out was to kick me out and threatened to call the police. Which I did, because I wanted my paperwork to see what was diagnosed. They kicked me off refusing to give me paperwork after the work was done NOT before. They erase my review because they dont not want to get exposed. I had the WORST experience, and like always the Cops took their side. Because they are a White establishment. And I am a Latino we see it all the time. Is this how you treat customers, and show your imagine. Does Bryan your mechanic represent your shop like this? By almost physically hurting a customer. Anyone who sees this they are going to ERASE this review. I will continue to post. Because they need to be exposed. We dont come to these White Establishments to get treated different or to be racially profiled. To any one reading this choose another place! WORST PLACE TO GO TO.
Our tire came off our axel, the guy got me in right away, saved the tire and did preventative. Low cost and friendly. Id recommend this guy any day.
Always a great experience.They take great care of our cars.
My car needed cooling system repair and maintenance, transmission service, brake and power steering flush and some other things. I knew it had a leak for some time, and then the pandemic hit. They explained in detail what needed to be done and why. It was my first visit to them and I will definitely be using them for all future needs.
CARS GET BROKEN INTO ALL THE TIME HERE. The staff a the most bias and hateful persons I have met as mechanics. They lie about their work cant provide paper work. If they feel exposed to someone that knows about cars and the work being done.Can not guarantee 100% Customer Service provided. And I can not imagine all the people they screw over.
We have been long time customers of AM-PM. They have always been both courteous and helpful. Greg and staff always go the extra mile.
Wasnt worth working with them. My car could at least turn on now before I brought it in . it won’t even start now that I have it back. Also my converter was stolen while it was there. I’ll just leave it be like that.
Brought my Lincoln in for brakes and diagnostic on noisy suspension. Ive had it looked at before at another repair shop and they replaced both front struts. Didnt solve the problem. AM/PM did an initial diagnosis and thought they found the problem. Recommended replacing some parts. Didnt solve the problem. But heres the difference with AM/PM: They continued to investigate, found a solution, and only charged me for additional parts NOT ADDITIONAL LABOR! No dealership or repair shop has EVER backed-up their work that way for me! Thanks, AM/PM!! Ill be back, for sure!
GREG IS GREATcommunication and understanding is the key to unlock happiness and satisfaction.THANK YOU GREG
Great mechanics! Great job on my vehicles - only place I go! ❤️❤️❤️
Fantastic shop. Knowledgeable help and honest. Good and clean!
Absolutely the best! Before you go anywhere else go here first. The people here are the best in the business. They take the time to make sure all of your questions are answered and there is no b.s. Friendly, professional and best of all they take care of you and your vehicle. I will never trust my cars to anyone else. Try them and I can almost guarantee you will feel the same.
Trustworthy and honest. Weve brought all of our cars here and they do a great job!
Have been going there for about 25 years. When I have been in Minnesota.You Will * Not * Find A More Honest Mechanical Wizard In The TC Area.AM~PM IS THE BOMB
Courteous, knowledgeable, considerate, professional. Always respectful, they give a very close estimate to what the bill ends up being. The work is solid, and they are thorough and diligent. This is now my go-to mechanic!
They know their stuff! Were able to thoroughly answer any random vehicle questions I had and they did a great job on my old truck! Smart and friendly staff! Highly recommend!
Great service and informed me of pending services to keep in mind and which would be important.
Honest and friendly service, highly recommend them 😃
The entire crew at AMPM is phenomenal. I use them for major repairs on my personal vehicles and we also use them for our medium duty work vehicles. Today on short notice they were even able to squeeze in a DOT inspection, fix the vehicle and get us out on short notice. I recommend them highly.
These guys do excellent work. The only shop I trust for my business and personal vehicles.
I dont know where to start but all I can is that they tried so hard to RIP off me. I took my trucks here to get alignment and they told me that my both inner tie rods and left side upperBall joints loose, so they couldnt get it aligne.They told me $460 just to replace the upper ball joint and $690 for both inner tie rods.The point I try to say is that i took the truckshome and inspect what they said and theres nothing wrong with both inner tie rods and left upper ball joint.For business to grow and gain more customers you need to have integrity and honest to all your customers.Im not recommen to anybody.They are RIP off people.
Way overcharged me by half the price of other shops i called, $500 for an ac pipe, they told me the pipe cost over 200 but when i called autozone it was 45, on order it cost 25. This will be my first and last. Cheated my friend for something that dont need to be fixed lucky he didnt fix it n found out it was not broken. BBB this is one of the worse shop in town no wonder the lot was empty when i went there. Ac went hot after one week what a waste of my time causing my wife to scold me! 2 yr warranty? I am suspicous!
The people here are awesome!!!! They tell you everything that they notice right away; and do it for free; as long as you know whats exactly wrong, and have the parts. For the stuff that they cant fix, they tell you where you can get repairs done cheaply.
Newest review: 4 stars2-19-21After having a nice conversation with the owner who had reached out to me after my bad experience, I decided to give them another try recently. He had said they were understaffed and over worked due to long hours, which is why I got yelled at over the phone that one day.I was impressed to find the new staff is very polite and professional. Its extremely important to have someone nice to talk to on the phone, after all, as the customer thats basically the face of the business for me.Their prices are sure not the cheapest, but neither is their work. If you care about the quality of work on your car and want it done right the first time with a company you can trust, this is the place to go. They wont sell or recommend a service thats not needed and they wont pressure you into something you cant afford.I hope to go back and have positive experiences in the future, but if I had been treated the way I was over the phone that one day as a first time customer I would have never been back which is why I decided against 5 stars.Updated review: 3 stars10-15-20After an outlandishly rude conversation with Gegor on the phone (who Ive had good experiences in the past with) Ive decided to change my review from 5 to 3 stars.Ive referred all of my friends and family here, brought all my cars here for years, and now Im left with a sour taste in my mouth after getting yelled at about trying to get a ROUGH BALL PARK estimate on how many hours a job would take on a car Gegor has personally worked on numerous times.Very disappointed to have to look for other shops to work on my cars as well as friends and family.I understand they might be short staffed but this is no way to treat customers, especially dedicated repeat customers.Original review: 5 starsAlways impressed with the quality and price, Ive brought multiple cars here and referred all my family and friends and they all speak very highly of AM-PMIts difficult to find a place you can trust to work on your car and I am thankful that I have found the best in town.Brought my Fiat here for some wiring repairs that both fiat dealerships couldnt figure out after wasting thousands of dollars with nothing to show for, I brought it here and they figured it all out in just a few hours.Cant say enough good things about this place.Take your car here, you wont be disappointed.
Greg and Evette are great! Clean and professional shop and about 30% less than the ford dealer to fix my F-150. Very happy with their work and appreciate that they offered me a free loaner.
Honest, patient, friendly staff who have helped me with my many cars during the past 15 years. Whenever I have a car out of commission, I feel like they go above and beyond to get it safely back on the road as quickly as they can- daily drivers and summer cruisers alike.Im thankful for all theyve done for me, my family, and several friends too. I recommend them regularly to everyone I know.
Very knowledgeable and friendly service...
Good place, good mechanics.
Not from the area. Broke down,got towed. They stayed after hours to get me back on road. Fairly priced and great service
They did quality work, maintained excellent communication, and gave me a loaner, which is a rarity these days. My girlfriend and her family have been using this place for years and praise it often. I feel very comfortable doing business here, and recommending them to friends.
I have known the owner Greg for over 20 years. They back up their work and it is nice to sometimes get a loaner. For a previous reviewer who seemed surprised at part prices, you have to keep in mind that a private shop has to order parts and have them delivered. You will pay more for parts then you can buy them on the internet for. The difference is that you do not have to wait 2 days for them to arrive and you are not the one turning the wrench. AM-PM has a very solid warranty on their work and part of that is relationships with their part suppliers. A dealer sees my car if there is a recall. Otherwise this is the only place I trust.
Great mechanics that know what theyre doing
I have been trusting my van to AM/PM for about 3 years now and have received 100% credible service. Repairs includes, brakes, transmission, shocks, front end work, even electrical connections to a trailer. They look beyond the immediate and make suggestions for remedies to eliminate possible future problems. Christian ethics abound.Each time I brought the van in, I have been kept informed as to the progress of the repair and having a loaner car available kept me from skipping a beat with my 3 jobs. I am thankful I was recommended to give them a try.
Always honest and always helpful! Honest recommendations and service!
A repair shop I can really trust.I have used AM/PM Auto Repair for years. Their staff is very helpful and the owner is trustworthy. I travel across the Twin Cities because I trust them and their work. They have saved me hundreds of dollars compared to other estimates. I highly recommend AM/PM Auto Repair.
Fantastic shop. They are quick, have great communication and very reasonable prices. I couldnt be happier. Ive found my go to shop!
My niece found out that her car was going to need a lot of repair which was more than she could afford as a college student. I suggested that she go AMPm and have them look at it. Gregor owners Son took a look, found some parts fixed it. As she thanked him Gregor donated the labor because she was a college student. Because of this instance and other stories of kindness, honesty with their no hassle warranty I am a customer.
Excellent service. Professional, friendly, and experienced. Been coming here for 2 years now and always been very satisfied with the work.
Weve had various services done on both our vehicles and have been satisfied each time. I didnt feel rushed, staff listened and answered questions, they have loaners tho we have not used any and the waiting area is pleasant. We felt the amounts charged were reasonable.
Ive been bringing my vehicles here for the past 4 yrs and could not be happier with the staff, technicians and service they provide. I always feel well take care of at AM-PM auto!
I trust these guys, and am overjoyed with their work! They were straight forward with me, with no hassles. I would recommend their work to anyone. Its great to find someone i can trust!
Best experience Ive literally ever had at a repair shop. I now drive from Minneapolis to get repairs and maintenance here because I trust them so much. Super honest, informative, and fairly priced.
Everything about this shop is wonderful and will always recommend it to everyone!
I wont be back. My wallet being opened at this repair shop is over. I spent good money there, but in the end I only got excuses not results. I cant afford to pay a premium price for a result that gives me more issues or worries. The owner is a good man and means well and will go the extra mile to help. I do like him a lot, but to many mechanics in and out of there and I cant afford to have an engine replacement every year. So I have to sadly move on.
Great work. Great price. Great people.
Incredibly friendly, explained things to a T, and very patient. Greg and Yvette helped us so much today with our difficult situation. Thank you, thank you, thank you!
Honest repair service, which is very appreciated.
Every interaction with staff was friendly, upfront, personal and honest. They go above and beyond!
Absolutely DO NOT go to this repair shop. I got approval from my warranty company to fix my water pump and tire rods. While fixing my water pump they broke my transmission lines.Trying telling me they need to be replaced for hundreds of dollars. My warranty company denied them the claim for transmission lines becuase it was not included on the diagnostic they preformed at the start. Then told me I had to pay $90 for them to fix what they broke. They fixed my metal transmission lines by adding a piece of rubber hose with zip ties, YES ZIPTIES! They never even ran a diagnostic on the truck to determine why the check engine light was on (which was covered by the warranty company) charged me over $100 in fees (shop material $40, haz. Waste $45, misc $30). Worst experience ever. I am currently working with a lawyer and am in contact with reporter. DO NOT USE THIS COMPANY!!!
They always stand behind there work. Very good at telling you the problems with your vehicle and dont pressure you into repairs, all around great shop.Very friendly.
A friend recommended, and they exceeded my expectations! Welcoming atmosphere, friendly employees, speedy service and a job well done! I will be returning here in the future!
I had a Great experience, got a quote before work started, the job was done well
Did not make the drive home
Back in the fall of 2015 I took my wifes 2001 toyota highlander to this shop because it was riding really rough when going over bumps, also it was burning through oil at a fairly alarming rate.They diagnosed the problem(s) and recommended new struts(front and back), as well as new valve cover gaskets(as the old ones were worn out or failing). Partway through the repair they also said the spark plugs looked bad and should be replaced.This brings me to my first con of this shop. Markup.I paid $23 per spark plug when I could go to Autozone and pick them up for $9 a piece. Stupid me. They finish the work and $3000+ later Im on my way.Fast forward a year and a half, I take the car in as the check engine light is on and its running really rough. They diagnose the problem, my knock sensors are not functioning correctly. This would require them to replace the knock sensors, total cost $1400. I balk at that price but they tell me its 3 hours of labor. I ask where the other $1100 is coming from and its parts. They quote me at $330 PER KNOCK SENSOR. The most expensive price I can find online for that part is $150. Most are between $125-135. So, $400 markup just on those two parts. :(.In addition, they notice that my valve cover gaskets are shot and need to be replaced(remember that $$$ repair I had a year and a half ago?). To their credit, they cover this under warranty so Im off the hook. they replace the valve cover gaskets and send me on my way, I decide to do a bit of research before getting the knock sensors replaced. This car is 16 years old after all.I take the car to a different shop who quotes me at $450 to replace the knock sensors(another shop quoted $950). While he has the intake manifold off, he notices something wrong with the valve cover gaskets. They were not installed correctly, o-rings werent lubricated, some bolts werent tightened, etc. Overall just a shoddy job. AND I have a misfiring cylinder because my spark plugs look shot. Interesting, those Iridium spark plugs with a 70-100k mile lifespan that I paid 3x markup for 12k miles ago are already shot, thats strange.I call AMPM back up, and again, to their credit they agree to take a look at the car and assess what happened. After a fair amount of back and forth they admit that the person who replaced the valve cover gaskets did not know how to replace them properly....AND DID IT ANYWAYS. While also admitting that the job wasnt done properly a year and a half ago. They disagree with the assessment that there is a misfire on one of the cylinders until I tell them to take it for a drive and tell me if they disagree then. After some more back and forth they agree to replace two of the spark plugs.I had to push to get the two spark plugs replaced for free because technically they werent covered under warranty since my engine was burning oil. After I reminded them that the reason I brought my car in initially was BECAUSE IT WAS BURNING OIL, they agreed to replace two of the $9 spark plugs for absolutely no cost to me...Which now means that they didnt completely diagnose my oil burning problem originally, instead they suggested an expensive repair that, while it was needed at the time, they also botched. What type of damage does running a car with improperly seated valve cover gaskets have on an engine? No idea.Heres the thing. Everyone I worked with at AM PM was always friendly, they always took the time to try to explain the problems to me. I feel a little bad writing a negative review because everyone was really nice. Ultimately, its the large markup and their inability to fix a problem on their first two tries. Nothing personal, like I said, they all were very pleasant!What they should have done?- Replace all spark plugs for free(They cleaned the other 4 plugs, why not just replace all of them to put my mind at ease? Would cost $36 for them)- Offer to diagnose the oil burning problem for free(this is why I initially took the car in) and offer me an extremely fair price for the repair(just parts, no labor? Parts at COST).
Theyre helpful, smart, honest, speedy.I highly recommend their services!
Love networking with Greg. Always fun to talk to and a very hard working guy. Trustworthy.
Do not go there if you want your vehicle problems fixed the right way!!! They take you for a ride and your money!!!!!
Great place super fast and super nice people!
Awesome place very respectful feel like family there
Three words. HONESTY, INTEGRITY and FRIENDLY I will always recommend to my friends and associates
Great at what they do, car repairs.
Great service. Quick, Courteous, Professional!
Awesome as usual!!!
They went above and beyond. Called with an emergency around closing time and they bent over backwards to help out when they didnt have to due to the time. Would go back and you should check them out as well.
Nice people
Expensive