If you want a good cut, ask for Robin. I give her five stars. She gave me the hair cut that convinced me to get a membership and just gave me a haircut that convinced me to keep my membership.Two of the last three folks that cut my hair at Hammer & Nails absolutely massacred me. I had a co-worker ask if I tried to cut my own hair. My wife suggested that I shave it all off and start over.When I first started to come, everyone did an amazing job. I would book an appointment with any stylist, knowing that I was going to get a really good haircut.As they’ve begun hiring, it is clear that they do not screen folks effectively. I will never use the any stylist option again.Advice to management:If you’re not going to hire folks who are masters of their craft, introduce different tiers of stylists. If I am paying for a premium cut, I expect someone who can give me a premium cut.
This place, as well as the staff, are in a league of their own. Its such an incredible experience from start to finish. I got one of the best haircuts Ive ever received... Their prices are very reasonable, and their hospitality was next level. Ill never go anywhere else again!
Madison just did my pedicure and she was amazing! Friendly and personable and did such a great job. This is 1st time at Hammer & Nail and won’t be my last. Ask for her the next time your in there!
First time here. Incredible experience, enough to make me want to become a member. If youre on the fence still about trying them out, let this be your push, you wont regret it!
Kelsey was great! Really enjoyed my experience and will be back. Top notch service
The shop is amazing. My sons and I have enjoyed the first class service at H&N since their opening. From the time you walk-in to the time you leave, you are treated as a valued patron. The cuts are amazing and the employees are all fun and energetic. I would highly recommend H&N!!
I was greeted warmly with a tour from Janet. I was the. Immediately sat with Kelsey who did an amazing job cutting my hair exactly how I wanted it. She took her time and made sure to do touch ups before she was finished. Very pleased and I will be back.
It was my first time visiting recently and Jeff was super friendly, showed him some pictures of what I wanted and he matched it perfectly. Very nice and clean in the shop and they had some good IPAs too. Will definitely be coming back again
Went here for my first time this week to see what it was about and it is fantastic. I got a great cut from LaRae and she did a great job! I recommend her. Super professional and friendly. I’m seriously considering getting the membership.
This place is great. They cater to all your needs and were super friendly. The hair cut and pedicure was perfect. I will go back for sure.
Everyone there was great. They made you feel like you matter and not just another seat being filled in an assembly line system
First time here, everything was top notch, thanks, Andre, great job!
Love coming here! The atmosphere is very relaxed and they do a great job with the services they offer.
First visit and I am now a proud Member. Andre, Alyssa, Leah were all great!! The atmosphere is relaxing and a great place to get yourself looking good. Jeff was a great first impression for my wife, he was friendly and welcoming!! Check the place out, you won’t be sorry.
My experience at Hammer & Nails was nothing short of an absolute heavenly experience! Ive never had a manicure or a pedicure in my life, and Caitlyn was PHENOMENAL! With my membership I was able to gave a glass of Bourbon with my service and I must say, this was one of the best experiences in grooming Ive ever had.
Hair cut and beard trim were amazing. I didn’t think my beard could look so I nice came in for a shave but Kelsie convinced me she could make it look good and she came through in a big way. Also gave her free reign on my style and my mother said it was the best haircut I’ve ever had.
Probably one of the most awkward experiences I have had in a long time in any business. First, just know, they are trying to aggressively sell you on a subscription plan as soon as you walk in the door. Then, they kind of awkwardly walk you around the place, giving you a tour and trying to upsell you on all of their product lines throughout. After that, I met my barber and let me tell you, I immediately was met with the strangest exchanges of me trying to describe my very simple haircut to her. She kept saying, I dont know and what? but all I was asking was for a pretty standard hair trim. The haircut was very overpriced and the best way to describe the whole vibe was I felt like I was kind of a bother to her just by having her cut my hair. They offer you a cigar and whiskey but I have yet to understand when you are supposed to drink that during a haircut. Checkout did not go well as they attempted to check me back in again somehow forgetting that I just spent 45 minutes in the back getting my hair cut. Then I had to say no several more times about not wanting to sign up and felt a massive relief when I walked out the door. Do not waste your time, go to Blue Star or even Great Clips and save your money.
Very pleased with the service. They take appointments, have an excellent app, and its clear this is a shop that focuses on men. Leah cut my hair, which was a mess when I went in. Lost my original barber when he moved out of town and had been looking for a new place. This is it! One other thing - Leah gave the best shampoo Ive ever had, incorporating a scalp massage.
Great experience. The hair cut wasn’t. I would rather pay $60 for a great haircut rather than a great experience. Very disappointed about the hair cut actually.
Absolutely amazing staff. Had me enjoying my time there every second. I have never had a more enjoyable, devoted staff before. I have recommended this place to everyone I know!!!!
Hammer and Nails is a Top Notch experience! I had my first pedicure today and it was great! I cant wait to try more of their services!
Excellent place! The individual working with me was professional and polite. I would like to see this location in Northeast Ohio around Medina area.
Great experience. Very comfortable and relaxing. Had a beverage and Olivia did a great job on the manicure. Loved that it was sectioned off from the rest of the hair cutting.
I absolutely LOVE H&N. Everyone always makes you feel comfortable. Great atmosphere.
Really like the Idea people are VERY nice but just do not like the outcome of the services they provide. Going to try the UA one when it opens but if the quality of what I receive does not improve Ill drop the membership
Everyone was polite and thorough with explaining services offered. I was less than please with the persons lack of advice and instead was just told I was giving conflicting messages on what I wanted and I needed to tell him, he wasnt there to tell me... I was simply hoping for some advice like I usually get when I go to my normal spots.I wasnt offered any product at the end or a chance to get my fixed to see if it was working. Instead, came home, tried fixing it and ended up trimming it myself. I may go back but will work with someone else in hopes of a better experience.I will update after next visit, maybe it was just an off day for both of us :).
Very nice place! I highly recommend checking them out if you are male. I took my son for a haircut and they did a fabulous job! They have a great “club” type membership for men. Upscale but laid back at the same time. You even get a complementary drink with your service. You won’t be disappointed if you book!
The staff are great with members and Ive never had a service I want completely happy with. I definitely recommend them.
My buddys wife scheduled a surprise appointment at Hammer & Nails for his birthday. She signed us all up for the Premium Beard Grooming. We were just told to show up here and had NO idea what to expect, but we gave it a go! This was a whole new experience.Upon arrival, we were welcomed in. Since we already had reservations, we were welcomed right in. Before you enter the main area, to the left was a spot to hang your coats. Once we sat down, we were greeted by our barbers and we talked about what we wanted done with our beards. My barber (Leah) used a steamed towel and different oils to rejuvenate my skin and beard. The service also came with a black charcoal mask to unclog your pores. Then Leah did an awesome job of shaping my beard and making sure I looked clean and crisp. She also talked me through every thing that she was doing and what benefit it had on my screen and beard. The session is complete with a cold towel and some manly smelling after shave.Hammer & Nails also serves beers and liquor. Their collection consists from classic beers to nice top shelf whiskey. Of course I had to order some whiskey on ice, which sadly I couldnt drink it until the end of my session.At the end, my bill was about $80 something. A lot more than what I typically spend at my usual barber. I stood there and thought about getting their membership which financially made sense. Membership costs $64 a month, which comes up 2 complimentary Classic services (Premium cost extra) and comes with a drink of your choice. Soo either I pay $80 something now for this one time session, or pay $64 for the membership to get 2 sessions for this month AND get a drink each time. Membership made sense to me! I went back a few weeks later and another Beard Shave and Leah did an awesome job!Check this out, on Tuesdays, members are also able to upgrade their complimentary Classic service to any Premium service. So if you want to attend on a Tuesday (I highly recommend you do for the additional premium pampering), make sure to schedule ahead of time.You can also get the Hammer & Nail app. You can schedule your services through your phone, and even request which barber you want working on you.This was a really smooth experience and the environment felt upscale but it didnt feel bougie at all. This was a great experience, and I felt on a cloud when I walked out. Highly recommend their membership!
I had the classic manicure and sports pedicure and it was incredible, the prices are fair and the memberships are a good value. They were very friendly and professional, I definitely will be returning!
Good environment. Everyone was nice. Haircut was not what I expected to get from an establishment that should be considered a high end mens grooming shop.
Looks like a great place for a mani/pedi, I don’t recommend getting a haircut there. Got my husband a gift card for Father’s Day, and I’m not sure what they were trying to do, maybe cover up his receding hairline…but he came back with bangs and now he looks vaguely like Jim Carey in Dumb and Dumber.
This place was fun and enjoyable for my sons and I. Good ace to hang out. get a haircut and a beer!
My first visit was a great experience. Started with being greeted by Nicole as I entered, she provided a tour of the facility and made sure I was comfortable as I waiting for my stylist, Kelsey. Kelsey was great as well. Super friendly and she listened to my preferences and concerns, made her own suggestions and I now have a hair style I can manage. 😁
Great place. I don’t take advantage of the other services or social aspect, but wish I did.
Taylor did a great job. Good attention to detail & friendly.
I’m use to the traditional barbershops, this one makes me want to go back all the time. Good atmosphere and laidback feeling. Definitely something new and different.
What is there to say about this place?? It is simply the best. Personalized service and care. Starting the second you walk in, a smile and an inviting greeting lets you know you truly are welcomed. The services offered are second to none, I am in weekly because this place makes me pretty. I have a specific barber that I book for my hair and beard work, that being said, I am comfortable entrusting any of the barbers with keeping me pretty. (Its a lot of work for them.) If you dont need the hairs cut, come to the back, pull up a big leather chair and a whiskey and let the nail techs do their magic. Again, I have a specific tech that I go to, but would and have felt comfortable letting others work on me.In the restroom they post their mission statement, and part of it says you will be treated like a King. I always joke with the girls that I dont feel like a king when I am there... The truth is I dont.. I feel even better than a king, I just dont know what that is.So come in, promise you will like it, love it, and continue coming, heck youll probably see me there!
Fantastic beard grooming services and advice moving forward on care. Worth the visit for good self-care time. Highly recommend the sports pedicure if youre on your feet a lot as well.
I joined the club because of the quality of the haircut, the casual vibe, the relaxing experience that they provide, the fact that I can still watch any game I want on TV, and the overall environment. I enjoy a beer, basically a massage, good conversation, and I feel like a new person when I leave. Definitely give them a try. I bet youll get hooked.
I love Hammer and nail of Westerville. I work very hard for a living and enjoy being treated when i can. I have the premium membership which isnt the cheapest bill i have but its worth it. Like all things you pay for quality workmanship and a great experience. Quality isn’t cheap, and this is place is of the highest quality. Maddy does my mani pedis and she is one of the coolest people ever easy to talk to and down to earth. Hair cuts and beard trimmings are top notch.I forgot my barbers name but she was great to. Not to talkative but a master of her craft she even made my patchy beard look good. Member for life! Thank You Hammer and Nail of westerville!
The haircut and service was great.The membership registration is confusing, as I couldnt use my gift card to pay for a few months of membership, and it was tough explaining why it doesnt make sense to charge my credit card until after my gift card was depleted.
Kiauna and her staff are the best in the business! I enjoy getting my beard and neck trimmed up, the straight razor have and hot/cold towel treatment. There is a bar if you are a drinker or coffee/water as well. The atmosphere is relaxed and chill. Enjoy!
Had a pedicure. It was my first time here and they explained their membership and their services. I felt very comfortable and the pedicure was excellent
Was a really nice place and my stylist, Leah was exceptionally skilled as well as personable. Could have been my best haircut of all time.
Great hair cut by Nick. Customer service was fantastic. Very relaxing and a stress reliever. Looking forward to using my new membership.
I had a great experience! Everyone was very friendly and they provided excellent service! Terrific atmosphere and they definitely pay attention to details.
Just got a wash and dry but the girl was very sweet and did a good job!
One of a kind experience in mens grooming. Full service hair care, beard care even mani-pedis all with the beverage of your choice at the ready. Men..Treat Yourself!
I just moved here and found this place on Google. I read a few reviews and decided to take the chance, Im glad I did! The staff are extremely professional and skilled. There is no doubt that they take customer satisfaction to the upper limit. I HIGHLY RECOMMEND THIS PLACE. Im picky about my hair and brows, Ill never worry about that again as long as I keep coming here. WORTH EVERY PENNY.
I had a hair cut and beard trim, it was a great first time experience. I would highly recommend and ask for Jeff, he was awesome!
Solid place, excellent service and overall excellent experience. Andre hooked my fade up.
My hair was out of control. Over a half inch in length in some areas. They trimmed it up to an even quarter inch on all four sides. Eyebrows too. A splash of cologne and I was ready for my date tonight. 👍
Fantastic experience! The membership really makes this place a great value!
Hammer and nails is a great atmosphere and everybody is always super friendly. Not a bad to to say about the place!
Nice simple but super luxurious haircut. Mandy was great and atmosphere was friendly, safe, and professional. Thanks for tour and thorough experience.
Perfection. From the moment I walked thru the doors, the tour, the entire experience was first class. Thank you!
I love the ambiance they have created here. They offer a lot of services and Leah is superb! As a side perk they have candles that smell amazing
Great experience with Olivia and from desk staff. Great atmosphere and excellent quality. Became a member yesterday based on the quality of work and the friendliness of the staff. Thanks.
Heather was excellent! She was extremely professional and very personable. She taught me about the company and I felt very comfortable with my manicure service.Excellent service and great experience 💯
I loved this place. First time ever going. Never had a manicure before, but decided to give it a try. It’s now in the monthly budget. Can’t wait to go back. Definitely recommend!
Come check this place out. I got a haircut Thursday and came back Saturday for a manicure. There were a few guys getting pedicures, one I knew and will remain nameless, and they were enjoying themselves. Heather was very personable and she will tell you that she will “get you right where you wrong”. Bourbon and a manicure on a cold Saturday afternoon - I can get used to this.
I tried this Barber shop for the first time recently. As someone who needs a cut at least twice a month I like that its membership based and I get two services a month for less than what I was paying at my previous shop. Friendly knowledgeable staff and its a super cool atmosphere. Highly recommend
Not bad finally a place for Guys to go. Will try the other location before signing up for monthly.
Excellent establishment. Clean professional friendly
Love this place. The setup is perfect and very inviting. If I had to get a haircut during a game, I could enjoy it here. The most important thing is the consistency. So far Im able to make appointments with the same stylist month after month. I dont know if other guys are looking for consistency like I am but I know its important to me.I wanted to add to my original review. I see some recommending going to Blue Star and other local barbers. I have sat in Blue Star for 2 hours waiting for a barber. I dont know if they offer reservations now but back then they seemed to pride themselves on the fact that they didnt. I think they thought is was cool people sat and waited for 2 hours. My time is valuable and I havent been back since. I also used Roosters for quite some time because they did indeed offer reservations. Their problem was consistency. I had the same stylist/barber maybe twice and I used Roosters for multiple years. If I liked someone they were certain to be gone the next month.Hammer & Nails is the best option in town and in my opinion its getting even better.
Barbers are top notch! Been coming for a while now. Nail techs are great as well. Very satisfied with their work/service.
This barber shop is catered to guys. Everything from the cuts to the drink, yes drinks while you get freshened up
Alway a great experience. The staff (especially Kiauna & Kelsey) & owner (Nick) are always very friendly, happy to greet you as you walk in. An amazing bunch of professionals. I haven’t had even a slightly bad experience @ Hammer & Nails Westerville ever. Keep doing what you guy are doing.
Great atmosphere, great staff. Love this place
Came here for a haircut and was blown away by the services provided. Haircut was done very well by a man named Tony and it came with a hot face towel and they washed my hair afterwards, all while I got to sip on a drink on ice because they have a liquor license! If you’re looking for a full blown hair/beard cleanup or even some manicure or pedicure, this is the place for you men!
I was always a guy that just went to get my hair cut, kind of like running an errand. I ended up with so so haircuts and experiences that were never really great, but never really bad. Coming to Hammer has been an awesome experience for me. The staff is always there to greet me when I walk in the door, Kelsey gives a great cut, and I never have to tell her what I want done, she remembers me from the last time. Also, at first I had a stigma around getting a manicure or pedicure, but having them done at the shop is awesome, you wont regret it.
Great service and great staff
Was a all around great experience.
I loved it, from the moment I walked in the door until I left... Great experience, thanks Olivia for my mani & Pedi.... Wonderful Birthday Experience
Absolutely loved my experience here. Kelsey did a great job on my hair and my beard. She was able to give me exactly what I wanted and Im thrilled with the results. Prices are reasonable and the facility is awesome. I will definitely be coming back.
I absolutely love this place. A real experience with a very professional and friendly staff. They make you feel special and take time to provide the best service. On the haircut side, I recommend Kiaunna. She gives the best haircuts and spends time listening to what you want. On the nail side, I recommend Alissa. She’s really nice, does a great job and is very thorough. A must in Columbus.
Great barber, seems like place is loosing organization and is not what I was hoping for. But I like my barber and will continue to got to them as long as they are there.
Halen does a terrific job on all hair types. Also Lana the nail tech is second to none. We really enjoy their level of professionalism and skill set. Thank you for delivering EXCEPTIONAL service on every visit
Good haircut, but was taken back 30min late and the staff tries to sell you on their subscriptions and products the entire time.
Went in for a haircut and left feeling like I just had a vacation. Kiauna gave me the best haircut of my life, she heard all of my requests and delivered! I will definitely be back!
Best barbershop in Columbus. Best cuts, best people, best environment, best music, best everything. Would never go anywhere else.
Great place and friendly staff!
Hammer & Nails Is A Step Above The Rest With World Class Customer Service & World Class Barbers!!! I Highly Recommend!! Kelsey Has Been Cutting My Hair & Can Cut A Mean Fade & Lines It Up Perfectly!! Fun Atmosphere And Great Times!!! You Have Not Had The Best Until You Come Here!!!
This place is amazing! Great atmosphere and lounge setting, as well as drinks/cigars and high end feel all throughout inside...and patio! Kelsey did a great job with the fade and shave. Definitely recommend anyone to go to her.
Felt welcomed and place has a great vibe. Customer for life!!
Awesome experience and will be back!
Experience was great! Kelsey was wonderful and did a tremendous job showing us around and cutting my son’s hair. Will definitely be regulars at Hammer and Nails!!!
One of the worst haircuts Ive ever received. I was taken back 50 minutes late. The girl who cut my hair told me she had been working at a discount chain until 3 weeks ago. Beware and stay away, you can do much better in the city of Columbus.
Really enjoyed the haircut and the pedicure. I tried the Green Tea pedicure, my feet felt brand new. My wife said it was the best haircut that she has ever seen
I absolutely love this place!! It took me many years to find the right person to trust to cut my hair. Kelsey is one of the best stylist I’ve had and Im so lucky to have found her!! Shes amazing and I highly recommend her to anyone looking for a fresh cut!! I had such a great experience with wonderful customer service, friendly people with amazing styles and products!!!!!
Not many places you can get a manicure or pedicure and steel feel like a man. Thats a fantastic experience in addition to my haircut every month.
Tried H&N for the first time after seeing an article about it a day earlier. The brand is on point; they didn’t miss a thing. A man cave indeed, relaxed and professional service as well. Ended up getting the membership. Can’t wait to go back.
The stylist are highly professional and thorough.
Kiauna is truly talented! Best haircuts my son or I have ever had. He loves the experience at hammer and nails and she shapes a mean beard too!
I got this for my husband for Father’s Day- he had a spa day with our son. They were both hooked! Great technicians and really great to have a place for my husband to go that he feels comfortable. So glad they are here!
Fantastic experience. Great guys environment with drinks, TV’s, service that treats you like a king. I’m now a member.Very impressed.
I brought my 11 year old son in for the sports pedicure for fathers day and Alyssa did such an awesome job with our feet and toes that it actually led me to break a bad habit. Ive bit my finger nails for the last 30+ years and was able to stop in part because Im excited to come in and try my hand (God i hate puns) at a manicure. Thanks H&N.
Great experience and great staff. I think offering CBD products in a place like this would be a great add to services and offerings for the customers!