I set up my appointment directly with Kevin Prior and he always makes sure my concerns are addressed and completed on time. So as usual, I received excellent service at Poage.
Scotty found us the perfect vehicle today! Excited for my new car!
I showed up for an oil change, but they hadnt saved my appointment in the system. They still got me in, and it was a great experience.
Poage Chevrolet completely restored my faith in working with a car dealer.Joey was my sales guy, extremely knowledgeable, helpful, NOT pushy at all, he was honest, helpful, and kind.This purchase took over a week, (waiting to sell my car), but during the entire week, Donna, a Care Specialist, was in contact with me via email and text. Again, not pushy, she was actually very pleasant to speak with (text)...she kept me informed just as I did with her. I had the pleasure of meeting her when I arrived.Great people, NON stressful experience, I highly recommend this dealer. Ask for Joey. He’s awesome. Then ask for Donna to keep you updated. Thank you Poage!!
Service was professional and my repair was done in a reasonable amount of time.
Definitely will not do business with them again! We set an appointment Monday to look at a vehicle it took them until Friday to arrange for us to sign the paperwork. Initially the lady we had scheduled the appointment with couldn’t see us so we had to speak with another salesman no big deal however when she did start handling the sale with us she nor anyone there would communicate and update us on the progress of the purchase. And when she would communicate she would only tell us little bits of info and rush off the phone. She isn’t tech savvy and had me send her the SAME information repeatedly and claim the information she needed wasn’t on it when it was, my husband had to turn around and bring the information to her when he got home from work. When we did get approved they only told my husband it was in the price we wanted but didn’t say the price and quickly get off the phone. My husband had to call daily just to see if they heard anything about the car and if we got it approved for the price we were wanting. That Friday we were able to sign the paperwork but with error on our part we had to have the address fixed but it was too late for it corrected this pushed the process further not a big issue however they kept saying once the paperwork arrived back to them we could finish the paperwork and get the vehicle. Called them on the day they said the paperwork would arrive and their excuse to not check on the paperwork was that there was no one in the mailroom to check and that we’d get the car Monday this would make it a 2 week process of trying to purchase this vehicle. They also made errors in the paperwork it still had my name on it when it was to have my husband’s on it.My husband had been patient and professional during this whole process. We moved on and went to another dealership, found out we were approved that day and signed for it! This process at ANOTHER dealership is taking us only a few days to get the vehicle we wanted.
Poage Chevrolet is by far the best car dealership I have ever been to. Every department is great. Sales, Service, Parts, and Collision are all great. I would recommend Poage Chevrolet to any of my friends and family.
Poage Chevrolet was an all around great experience for me! Every single encounter I had with an employee was followed by a welcoming smile. They were all very informative and made my first car buying experience one I will always remember. So happy and confident leaving here. Highly recommend! Shout out to Carolyn and Patrick for making this a great experience. You are both awesome!
One of the best experiences I’ve have purchasing a ‘previously enjoyed’ vehicle. Carolyn Roderick was extremely professional and responsive. Purchasing a vehicle online can be daunting. Carolyn was able to put my mind at ease as she took several videos and was quick to respond to any and many questions I had.In addition, the other staff members that I was in contact with were as equally professional and responsive.I would highly recommend Poage Chevrolet as your next online shopping auto place.
I would highly recommend Poage Chevrolet for your next car purchase. My sales consultant Carolyn and the sales manager Shaun made the the whole experience easy and stress free.There were a few minor issues with the vehicle after purchase and they were taken care of to my satisfaction in a timely and efficient manner.I have now purchased my last two new vehicles from Poage Chevrolet and can’t imagine I would ever go anywhere else in the future.
Very friendly and they actually came out to talk great customer service we went to 3 other car lot this was the best one yet
I had a phenominal experience at Poage Chevrolet. Great group of people doing the right things.
It was a excellent buying experience and everyone was great. Carolyn was an awesome sales person. Everything went fast and efficient.
I had an amazing experience purchasing my new car from Poage. Cory was the best salesman I have ever encountered. He was kind, patient, reasonable, and did everything in his power to make purchasing my new car an absolute delight (including checking-in to make sure we made it home safely and that we loved the car). Everyone is so friendly here, and if I ever am looking for another car in my future, this will be my first stop!
Always friendly, direct and honest - always punctual and thorough - and always do what they say they will do...and then some.
I went in on Saturday, just to look at the Traverses that they had on the lot. Brett was super nice and made us feel really comfortable. I actually came back that same day and put a deposit down ! Monday, when I went in to finalize, Carolyn and Brett made sure everything was smooth and got us taken care of ! I would recommend going to see them if you are looking for a vehicle!
Had an issue with the service dept. but Joel the general manager was able to resolve the issue.Ive gone here since I purchased my car brand new and always had great service with Tom in the Service Center. Go see him if you need service.
Joe the salesman was great and the sale Manager we’re extremely helpful on getting the car we were wanting and keeping it in the budget numbers that I had to deal with. The whole experience was great I would highly recommend them for anyone looking for a new or used car
I couldnt have been happier about the way Stu took care of a very challenging repair on my vehicle. Stu must have spent a considerable amount of time researching and working to get the proper parts for my car. I couldnt have been more pleased. Im considering buying a new Chevy in the future and because of the service Stu provided, I want to choose the Poage Wentzville Dealership for that purchase.
I was happy that I chose Poage Chevrolet a very friendly group of people working you get the feeling that they really are happy I came in. I think they were a great value 4 wheel alignment on a 07 vette a little north of 130. I dont think they have a big employee turn over which is good seasoned mechanics work at Poage. Not Technicians I know for sure that I will return for work on my vettes. One more important thing Patience, because they put up with my annoying but. Thanks Poage for your honesty and integrity.
I had the best vehicle buying experience ever. There was no high pressure sales tactics. Jared Blackburn was great. He explain all of the vehicle features. He worked with his finance team to help me get the financing that I wanted. I was in and out with my vehicle in about two hours.
Very nice experience. My husband ordered this truck and they kept my husband and I abreast of the situation. When the truck arrived, the Salesperson knew everything about the truck and explained every button and all the necessary components to us. Took the time to make sure we understood everything we needed to know.
Very good purchase from friendly dealershiphighly recommend them
The lady I spoke with on the phone was terrific. Her name was Charlene. She was friendly, helpful, and she knew her stuff. Terrific.
Went for service. Appointments were convenient, on time and service was done quickly. Very happy with the service at Poague.
I appreciate the efforts by all to make a great outcome for my purchase!
The team always has my families best interest in mind when servicing our vehicles. I dont feel like they are trying to drive revenue for a corporation by coming up with work orders and only supporting our needs based on profit. It feels like a family run business and I appreciate their honesty.Example: my truck broke down the other day about 45 miles from the dealership. I had it towed all the way to Poage because I didnt want another business or dealership working on my truck. Unfortunately the transmission broke but they have me up and running in 4 business all covered by the wonderful manufacturers power train warranty.
I received excellent service from Charline about my oil change and tire rotation and got a call back the work had been completed in a timely manner.
Fast, friendly, and no tricks or gimmicks. Honest & upfront.
I did most of the buying process over the phone and had zero problems! When I arrived, my brand new truck was detailed and waiting in front of the dealership with a sign hanging from the mirror, saying it was reserved for me! The sales team was great and personable, and answered all my questions! 10/10 would recommend!
I have never had such a pleasant experience buying a vehicle as I did at Poage Chevrolet!!!My salesman was Cory Johnson and he was absolutely fabulous. He spent an inordinate amount of time with me, making sure I understood everything. Patrick and Sean also were very helpful and got involved with helping to resolve a problem. Great, great customer service. I would not hesitate to recommend Poage to anyone.;amount of time with me, both before and after the sale was finalized.
Everyone i had any contact with was so very friendly courteous and so
I made a cash deal for a truck with their salesman, I had the money in hand, was just waiting on Poage Chevrolet to get the title in. That was the hold up according to them, when I checked back to see if the title had come in, I was told they sold it out from under me to someone else. I had offered to put a deposit, they said it was not necessary, said the truck would be there for me to pay for and pick up as soon as the title got in. Can not trust their word. Have all messages to document my claims.
Very pleasant experience!Randy, Shaun, and Carolyn were exceptional to work with!!!
I was disappointed that I didnt find out yoj had went up on your prices until I was paying my bill. Not good.
***UPDATE***Problem solved. :-) I appreciate Joel and Kevin working to get everything sorted out quickly. Seat fixed and working well. Again, I appreciate it!Just moved to Wentzville, and Poage came highly recommended. We stopped by the dealership, to inquire about getting piece on my Malibus seat fixed. Then gentleman gave us a price, and stated that it would take a few days to get the part in. He took down our contact information. It has now been month later, with no call from Poage. We have tried calling the Service Dept multiple times, they are always busy and cannot take our call. We were offered to leave a message, which we did today, but did not receive a call back. We wanted to do business with the dealership, but they apparently dont want our business. Such a shame, since they are highly recommended and get great reviews online. (Last name is now Henderson, which is the name gave the Service Dept.)
Buy and service all my cars here. Do an amazing job
I always get great service from Poage Chevrolet!
Easy purchase, very professional, the car was perfect! Will buy from again.
Everything went as scheduled no issues very short wait
We recently purchased a new truck at Poage and couldnt be happier. Dale and Patrick made the process simple and seamless. We wasted several hours at another local dealership a couple of weeks ago after they tried every trick in the book (bait and switch, jacking up the price after we came in, hanging on to our car keys, etc.) and we ended up walking away without a new truck. We had the complete opposite experience at Poage. Thanks for making the process so easy!
Everyone is incredibly friendly and professional, going out of their way to make certain that I am happy.
This place is very friendly, went above and beyond and no pressure sale.. They answered all my questions and even though a car was not bought at thus time, if i decide to buy Ill definitely be going here..
Excellent, friendly dealership with great personal experience! Still get that hometown feel.
Parts people are patient,helpful,&great to work with.
First appointment for an oil change in my 2021 Blazer. Time was set for 7am. I was out and on my way to work by 8am.
The Collision Center ALWAYS does a fantastic job on my car. Great team and very easy to work with. Highly recommend them!
Very friendly and honest employees. You all worked with me and got me into a vehicle I wanted very quick. Ill definitely be back when its time for another vehicle, thanks
Double and triple check the cost of service and diagnosis if you can. A simple mistake of a service writer can add up. Nearly $200 mistake in our case. Adding to yet another untrusted dealership.
I wasnt here to buy a car but I have lot of thanks to share with the employees and especially the Manager, Randy Wells. I was a desperate Electric car driver on my first road trip and was not able to connect to a pay charge station near by. I drove into Poages lot, talked to two really nice employees and then met the Sales Manager. Randy was so nice, while I was having a coffee in their lounge, he even came back to tell me that one of the chargers was better than the other and we plugged me in to better juice! Great team of people at Poage!
The service was fast, friendly and accurate. I appreciate the personal care that the service department provided.
I came in and Brett was my sales man. He took care of me,he was very nice and sweet and I would recommend my friends to shop here.
Poage Chevrolet Service Department has been taking care of me for years and I have 0 complaints. I come out for maintenance on my car and they always have me in and out in a reasonable time. Super ice team to work with.
I purchased my 2016 Silverado from Joey Vassallo when he was at Lou Fusz in mid rivers. He took such good care of me; walking me through the purchase of my favorite truck ever. I loved the truck. I came for a work truck but saw the beautiful truck in the showroom and he helped me make the transition from construction utility truck to luxury “Cadillac” of trucks. I never regretted the increase expense and enjoyed making the payment. When totaled in ice storm 2/16/2021 I was heart broken (happy I wasn’t hurt-but heartbroken); I didn’t want a new truck- I wanted my Cadillac truck. I sought out Joey to help me remedy my broken heart. No other salesperson could understand because he was there in the beginning. There was nothing that suited my tastes on your lot, but while test driving Joey found me the closest new replica of my Cadillac truck he could find- he had it brought in from Arkansas. It was the only truck that would do. I love this new truck and feel right at home behind the wheel. Thanks Joey, you are the best!
The Guys At Poage Chevrolet Are Very Nice and accommodating. Im single mom and they were very helpful in finding me a vehicle in my price range.
After having a really lousy experience with another truck dealer, I found a truck that had everything I wanted at Poage Chevrolet. I made an appointment to check it out and headed down there. They had the truck pulled up ready to look at. I worked with Dale, he was a straight shooter. Walked me through the truck and its features and buttons (soooo many buttons!) and asked if I wanted to test drive it and whether or not I wanted him to come with me. We worked the numbers and found a deal that was agreeable for both parties on their pricing and financing. They had no hidden fees that werent spelled out in their add. They offered an extended warranty, which I declined (my employers covers repair/maintenance) but werent overbearing about it. Thanks for the hassle free experience Dale, Patrick, and Poage!
Carolyn was great! She replied to my text immediately and after business hrs! They also stayed late for me the next day when I came to look at the vehicle. Thank you!
Sometimes buying a car can be a traumatic experience. Not with Poage. In and out in a jiffy, top value for our trade, knowledgeable staff... cant beat them.
Thank you to the Poage Chevrolet team! Best experience I have ever had at a car dealership. They made the process painless, quick, and easy. Highly recommend!
Carolyn was great. The truck is awesome. I will be back next time I am in need of a vehicle.
From start to finish I experienced excellent service. Carolyn started me out in the phone, Jared assisted when I got to the showroom and Matt was helpful in the finance department. They’ve got a great group of people over there!
They had the exact 2021 Trailblazer that I had been looking for. I contacted them and worked with Tracey Harvey to do the deal. She was amazing and I highly recommend them.
I actually missed my appt by one day but they were able to get my car in for servicing. The staff is courteous and efficient. My pricing was reasonable and I entrust them to perform the necessary and desired services as needed. No one else has serviced my car in the last 2 years but Poage. I will keep it that way as long as I have my Chevrolet vehicle
I love Poage! They were kind, courteous and communicated well about the repairs and what was needed and what time frame we were looking at, they were even kind enough to provide a courtesy car during all of this, which was greatly appreciated. Got my car back in the time frame they originally gave me and I couldn’t be happier! My car looks brand new!!Thanks again to Poage Collision Center ❤️
Brett Cobb was certainly a master at his position.Ive purchased many vehicles for my company all having issues with the dealership.I was told when my vehicle would be in,what the price would be,i was kept up to date,then everything was delivered as spoken,and ready to go.No games, No bull, and out the door in about an hour.Absoloutley wonderful.would recommend poage and Brett to anyone.
Knowledgeable sales person who answered easily all of our questions plus she made our purchase process a pleasure (except for having to pay).
This is our second vehicle purchase and we came back because of the incredibly great service from EVERYONE at the dealership: sales, parts, service, body shop. Love Poage!!!
Our entire experience was excellent! It was as if Carolyn,our salesperson, was a family member and not just another car salesperson. From start to finish, we could not be happier with our purchase.This was our 1st purchse from Poage and the Wentzville team was one of the best - we feel we got a fair trade and no pressure.
Always helpful and friendly.
Poage Chevrolet is amazing in all aspects! Dale was an awesome salesperson who got us exactly what we wanted and Matt the Finance Manager is great at working his magic!!! We were in and out in 3 hours with a brand new Malibu!!! Easiest transaction of our lives!! We will be buying all of our cars from here from now on!
Friendly staff and quick service
Great all around experience, I looked at 3 and could not decide and Dale helped with the perfect purchase. All around experience was great and easy! Joel and Dale are the way to go!
Tom is always pleasant and professional.He is always willing to answer my questions
I thought your price for an oil change was way out of line, normally it cost me about $51 yesterday it was $79
Had a wonderful experience with a new car purchase. Fair on trade and a fun experience with Dale Riley...... can’t wait to need a car again
Steve and Paul were great and did a great job repairing our car.
They did not have my appointment in the system and I had to find my confirmation to prove my appointment. They did however get me worked in and get my service done quickly.
Check engine light was on. Stu cleared the fault. Was out of there in 5 minutes great service.
My experience with Poage Chevrolet was excellent.Carolyn Roderick was fantastic to work with. She made the sometimes complicated process very easy.I Thank You very much.
Talked to a guy named Dale about trading in my Mercedes. Sent pictures and details. Never got back to me. When I texted him after I got home from work which was at 3:30 am and did not expect a response untill next day because of the time. He replied I was supposed to get back to him? He also said I had no respect since I texted him at that time. I know the dealer isnt open then. Duh? I have since sold my car and was going to fly down there to look at the car and really planned on buying it. I wouldnt buy anything from this dealer if they employ a salesman like Dale. Stay clear.
Very helpful in the purchase of my company van. They went the extra mile to make sure things went well. Poage supports the Wentzville community and makes Wentzville a better place. I would recommend Poage to all my friends and family members.
Great place will take care of their customers!
Its not that anyone did anything wrong, but when I compare Poage Chevrolet to the other dealerships I have dealt with over the past 20 years, the service department is not as friendly and customer oriented as others. They do enough to get the job done, but thats about it.
I am extremely grateful for this dealerships professionalism and compassion towards my recent situation and if I lived in the area I would not hesitate to purchase my next new vehicle from them. As I was traveling from Wyoming to Charleston, SC, I had an unexpected mechanical failure of my 2017 Chevy Silverado which left me stranded and in a tough situation. I limped along and found the Poage Chevy lot and was immediately greeted by Randy Wells and Cory Johnson. If not for these two gentlemen I may have lost my mind; Cory went above and beyond anything I would have expected and Randy helped ensure I connected with the UHaul team and waited till it returned before he closed up for the evening. I also want to mention that even when I struggled the next day connecting the Uhaul truck and trailer together, Cory when out of his way to come to my aid by helping me connect the vehicles and get me back on track, home to my family.What makes a good business is the quality of goods they sell, but what makes a great business is the quality of people they have that to support their customers. Even though I was a stranger to the town and to the business, I was welcomed and treated like a close friend. Thanks to Randy and Cory for all that they have done to help me out of a bad situation; I will always consider them great friends and be thankful they worked at Poage Chevrolet.
Great job Stew, I was in and out of there in less than 10 min. Dealership was very clean as always and everyone was very professional. I highly recommend Poage for all your service needs.
They are nice and they welcome you. Very good on time with appointments.
I have a 2021 Yukon with a safety light coming on and they squeezed me in yesterday morning to look at it. They diagnosed it and ordered the part. Everyone is so nice!!
Great fast timely service respect its customers
Just purchased a used SUV from Poage Chevrolet, the entire experience was wonderful, our salesman Dale was very professional and did a great job. Highly recommend buying a vehicle from this dealership
Clean. Safe. Friendly service. Knowledgeable service techs. I always leave with a smile
I think the service manager needs to get his eyes checked. I took my vehilce in for a common issue and said he could not see an issue. I wish i could add pictures as it is a clear issue and just chose to ignore it. I am sure he did this so i would have to pay for it when out of warranty.
Fast, efficient and friendly oil change and tire rotation.
Very responsive and efficient
Very helpful staff
Great service department.
Very friendly staff. Will do other services work there from now on
Very friendly and courteous to customers. Knowledgeable staff.
Jared went above and beyond to help my wife and I get into our new traverse. He and the sales team helped us find the perfect car for my family. Financing and titling was super simple too and they were able to get us in and out on a Saturday morning. Thank you so much to everyone at Poage. I will definitely be shopping here again. Thanks again