Great company! Very reasonable prices and excellent staff.Very responsive and knowledgeable. Repairman showed up on time, inspection was very extensive. Technician explained the process, showed me the parts that needed replacement and inspected all the components.
During a recent storm our power went out in the neighborhood. We have a whole house generator with a sump pump and a finished basement. The last time the power went out for an extended period of time our basement flooded ruining all of our carpet because our whole house generator didnt start and we werent home. However this time I called Crown Wheele Mechanical and they sent someone out within a few hours. They were able to get the generator started by replacing the battery at a very reasonable price. I was extremely pleased and relieved that we didnt have to deal with another disaster and that me and the three kids including a newborn were comfortable until the power came back on.
Great service, very professional! Arrived on time and took the time to walk me though some things on our Geothermal system. Gave some great suggestions on energy savings. Greatly appreciated! Highly recommend their services!
Great business to work with. I was contacted in one day, a professional fully explained what I needed and DIDNT need - rare! The appointment was made within one week. During installation of a redundant sump pump, the technician gave recommendations for one additional improvement (alarm), which I included. Work was done quickly and efficiently.I had a secondary issue, and they spent time to diagnose and repair that issue on the same service call. I am highly impressed with the service!
Installed furnace, A/C and water heater several years ago. Also preformed seasonal maintenance and 1 warranty repair. Responsive and professional with all services performed. Will continue to use them in the future.
Good workmanship. Got the job done and in good time. Had a good supply of items needed to do the work on the truck. I highly recommend Crown
They did a fine job! In one day.
I have a geothermal unit and the a/c was not working they came out within 1 hr on a holiday. Service person was able to get unit running within 30 minutes. They needed to order parts and had them the next day and installed before the afternoon.
Had a critical fault that shut down my geothermal system. My installer stopped servicing his installed geo units after being bought out. Dave came out promptly on the day of service. Reset system which corrected the fault. Showed me how to do it and added some fluid to my underground tubes. Job well done.
Installed water heater. Quick, clean, efficient and skilled. Very happy with their service. Calling a locally-owned vendor was far and above better than the commonly known companies.
Punctual,professional and reliable. I have used Crown Wheele for over 20 years and am very satisfied.
Crown Wheele has provided great service for us over the last 15 years. This year it was time for some major work; they replaced my aging water heater with a new tankless unit (which we love) and both my furnace and air conditioning units which were at their end of life. As usual their service was very professional, from the initial review/estimate provided by Andy Wheele to the excellent installation of all 3 units which are working perfectly. I would highly recommend Crown Wheele to everyone.
Great service! Responsed quickly and took care of my problem. Honest company that’s trustworthy! I will always recommend and use them for AC and heating needs!
Harley was a pleasure to work with. We had a tight space to fit a furnace after our unit died on us. They were quick and did a great job. I would recommend them to anyone!
We have used Crown Wheeles services for many years and have always been satisfied with their work. We find them to be reliable and honest.
When we discovered that our air conditioner was not working correctly we called Crown Wheele Mechanical and they were there within an hour to correct our problem. The repairman was very professional and had our air conditioner up and running in no time.
Crown Wheele did an outstanding job replacing out Air/Heat units this fall. They were on time and very respectful of social distancing. The house will be warm in the winter and cool in the summer. Thanks so much. Highly recommended. Update, the systems have been in over the winter, and our NIPSCO bills have been lower this winter. Andy told us to compare from season to season and we are happy with the energy savings. We will do a post summer update to see the energy savings for the summer air conditioner season. A+
Andy and his team have always been quick to fix the issue. Thats a big deal when its 90 plus out.
Crown Wheele Mechanical has provided excellent service on my heating and plumbing needs. They are responsive, timely, professional, and respond quickly to my heating and water related issues. They have replaced my old furnace, water heater, garbage disposal, sump pump, and fixed a leaky toilet. Additionally, fire and carbon dioxide sensors were installed as well as an Eco thermostat. When my old furnace quit working last February space heaters were provided until my new one was installed. They truly do go the extra mile for their customers.
Had a sewer issue that Crown Wheele solved quickly and efficiently. Appreciate the quality people and service! In fact, enough so that we have scheduled further unrelated work with them.
Very professional, fixed my issues and very good advice for a future project
They installed a whole house generator with an automatic transfer for me. The service was prompt and professional. The price was better than any quotes I received. They provide follow on regular maintenance service contract for the unit, well worth the cost. It has more than paid for itself during power outages during the extreme cold and bad weather !
Crown Wheele has replaced the furnace/ac units at our home and office in the last month. ALL of the guys that have been on site are professional and courteous. They are always on time and clean up after themselves. It has been a pleasure doing business with them. Highly Recommend.
Very professional, super intelligent and explained everything very well. Will keep using as my hvac business for a long time !
Very helpful and professional! Def recommend!
Crown Wheele provided with above and beyond service with a new AC unit installation and furnace maintenance. They diagnosed and made corrections to my ducts and vents to improve the quality of the air flow. Very professional, on time and always available to answer questions.
They installed a new furnace and air conditioner. Great service. I highly recommend them.
Crown Wheele is professional and efficient. They treat my home as if it is their own and are always able to help--even at a moments notice!
Very professional explained everything answered all my questions
As a new homeowner one of my biggest fears was the big systems breaking down. Crown Wheele made everything very easy and did all they could to help answer any questions I had and make me feel at ease. They worked around our schedule. They were here on time and worked hard to get us comfortable again. When they were done with the install there were a couple of things that had come up (as often do in a 120 year old house). At my follow up with Andy he already had each one of those things on his list to check out, again putting my mind at ease. They came back and finished up those few items quickly and efficiently. I couldnt be happier with their professionalism, attention to detail and knowledge. Thanks guys!!
Crown Wheele is my go to for HVAC issues. They came out to maintain my furnace and did a great job for a reasonable price! I will definitely contact them again for maintenance and repair. A+ in my book! I like keeping my money local.
Quality work, Dave is always very professional and knowledgeable when he comes out. We love our Halo system that he recently installed.
Always seems like your ac stops working on the hottest day of the year. Called 8:00 am and was told a tech would be out 12-2. Actually showed up early and diagnosed the issue quickly and made the repair within an hour. Charge was reasonable. Would highly recommend Crown Wheele for any repair you may need.
I have been recommending Crown Wheele professionally to clients for many years. When it came time to re-install radiators in my own home, I knew I wanted to use the firm that would do the most professional job. Crown Wheele did not disappoint. Dave took great care on my newly installed wood floors, making sure the placement was perfect, and everything was clean and neat. The copper runs in the basement no one will see are just as neatly done. Cant thank Dave enough for his attention to detail - much appreciated. I highly recommend Andy and his staff.
Prompt and reliable. Have used them for our HVAC and our generator for about 4 years now. Highly recommend this company.
Crown Wheele is the best in the area and my go to for HVAC. They replaced my AC and furnace, did a great job for a reasonable price! I will definitely contact them again.
In the middle of the 95 degree days my AC stopped working. I called Crown Wheelie and they had a technician at my house within the hour and he had diagnosed the problem and had it fixed right away. In this time with the corona virus I was assured that they test everyone. He wore a mask, kept me informed of what he was doing and I felt very safe. I highly recommend Crown Wheelie!!!
I called Crown-Wheele to install a smart thermostat and they showed up the next day ON TIME and installed it quickly. I have always used them in the past because this is the type of service I know I can expect from them.
They did an awesome job!
My furnace was out on a Sunday night. I called the 24 hour phone service and the message indicated someone would return my call in 30 minutes. 60 minutes later I still hadnt received a response. I did finally get a text the following morning asking if I still needed their service, I did not.
The best! Just had an absolutely amazing experience!They installed my HVAC when I bought the house 20 years ago and they have had been my trusted AC/Heating company ever since. Old school integrity with forward-think technology. Cheers Barb & Andy. Great having you & your team in the community. -Jim Jano
Things are done right the first time. Always prompt and most importantly answer the phone.
My husband Dan picked this company and highly complimented Andy to me. My husband was right, this company put our brand new AC unit in and followed up promtly when we needed them for some reassurance and minor adjustment. We are very happy !!! Thank you for great service.
Being a customer for many years, I of course highly recommend Crown Wheele to not only residential friends/family but commercial users as well. No matter what the issue and/or the urgency, I have always been taken care of, even if its the 4th of July and over 90 degrees out. No matter the issue, I am confident that the job will be completed with high quality and fair pricing. Needless to say, I’m a big advocate and believer in Andy and his staff.
Crown Wheele is second to none in quality, value, professionalism and timeliness. Anytime and every time I have ever had a problem, they are there quickly, repair the problem and for a fair price for the job. I highly recommend them without reservation!!!!
My A/C went out and I had out of town visitors coming over for the weekend. I called Crown Wheele, and a technician was out within 90 minutes. Performed an assessment and gave me the options. He was able to remedy the problem within an hour and I had a cooled down house by the time my guests arrived. Professional, knowledgeable, courteous and efficient. This is now my go to company for my heating and A/C needs.
Andy explained everything in regard to a transition to conventional HVAC from Geo-Thermal......his employees were prompt and gave answers to questions asked.....install just in time for its first test: winter....feel confident we made the right decision to go with C-W...
I was pleased with the promptness of getting my generator back in service. I plan on using them again to maintain my whole house generator in the future.
Called the office at 8:00 am and by 10:30 am there was a technician in my driveway. Diagnosed by non-functioning AC and made the repair within an hour. Fast & Friendly!
We have used Crowne Wheele for years for our vacation home. In the years since my husband passed away, I have come to depend on their professionalism, communication, and responsiveness to help me maintain this property. I am grateful that I can rely on them.
Reliable, knowledgeable, professional.
Weve uses Crown Wheele for many years. They are always very pleasant and professional. They even remember that my dog doesnt like baseball hats and they take theirs off before coming inside. Theyre just a great company!
Called them no answer
Hello everyone. I have used Crown Wheele Mechanical for over 30 years! This includes my business locations and my home. They are friendly, dependable and get the job done right. I know there are a lot of choices out there. Make the right choice, choose Crown Wheele! Tell them Tom sent you.
My AC wasnt working on a really hot day and they were able to adjust their busy schedule to have a technician visit and get it blowing ice cubes again! Thanks!!
I recently purchased a home that had a new furnace/AC unit installed last February by Crown Wheele. I called them to have a seasonal inspection done, as well as a humidifier installed on the unit. Everyone I dealt with was helpful, polite and professional. When the installer realized a part had to be replaced he went out of his way to ensure it was taken care of ASAP. I highly recommend Crown Wheele for all HVAC needs, and will continue to contract with them for service as well.
Excellent service with highly trained technicians. They are able to troubleshoot and fix any problems. Crown Wheele is very responsive to customer requests. Highly recommend!
Fast response when we call. They also listened to what we wanted and provided us options on quotes for the new furnace and a/c. We have been very happy with the improvements they made to our house and our heat and air has never worked better.
Amazing. Not only family owned and operated, but always available to help. On more then on occasion they have got my family back up and running with my furnace and AC, and even help me with my sludge pump. Great people and even better service.
We are happy with how fast this service was installed in our house. The system has helped us save room in our same laundry room. We were happy with the people involved with the installation and inspection afterwards. I will recommend them going forward.
Andy is a fast talker and a fly by night wanna be business man!! Sold us a brand new furnace and we didn’t even need one, little did we know at the time. Andy just wanted to make $15k off of us!! You’ve been warned, call someone else for heating and air conditioning needs!!! Andy is a crook and we will be suing him in court!!
This is a wonderful company with great service. They are very dependable. We wouldn’t use anyone other than Crown Wheele!
Barb and Andy have been providing me with twice annual service on my HVAC, on demand water heater, and home generator system for years. Just like clockwork, a visit is scheduled twice a year and work completed quickly and efficiently. It is nice that customer service is still a top priority in todays marketplace.
We are very happy to have Crown-Wheele looking after our heating and cooling equipment and next year will add the generator to the service contract. Service Technicians are experienced and know their equipment. I would recommend their services.
Crown Wheele installed the furnace in my home when it was built in 2001. We have used them since for all service needs, including regular maintenance check-ups. We have rarely had any questions regarding their service quality. We recently had them install a new furnace and the work was done in a very satisfactory manner. We count on their service Techs to keep our service running properly.
Andy, Barb and the Wheele family have been great! I have had both a furnace and AC unit installed in the past 10 years and the service is top shelf. I highly recommend them!
Crown-Wheele is without a doubt a premier HVAC company in Porter County.
Water line broke and I called, they had someone at my house in least than an hour, he look at it, gave a quote and had it fixed within 45 minutes. The service tech was friendly, Knowledgeable and at a reasonable price. I plan on using them for any other plumbing needs
I liked their quick response and how fast they got the job done. Im a property manager who needs to make sure tenants are taken care of quickly without making the owner pay more then they should for that quick response. Crown Wheele helped me on both of those fronts.
We met Andy Wheele, years ago, at the Porter County Expo Home & Garden show. We we beginning our due diligence regarding a home generator. A couple of years later, we purchased a Generac and asked Andy to prepare a cost analysis for the project. the decision to go with Wheele was one of the best regarding home issues. The generator was installed on time, on budget and the area was as clean or cleaner than when the project was started. Since then, we have purchased, Wheele installed a new furnace, central air, humidifier and April Air system. They have replaced sump pumps, added electric to the barn and pool deck and probably a couple of other things. All always done, as promised.They are absolutely our go to company for heating, cooling, electric and plumbing. Couldnt ask for better. Great Family rum business.
Andy and the crew were great. All of the staff including office staff were professional. The repair guys arrived on time and the price offered was affordable and I compared them to 8 other quotes I received. Any time I have had a question they were always there with an answer.
We had a house fire that started in the hot water heater, Crown Wheele was very quick and professional to get hot water, furnance and air conditioning restored quickly. I would recommend them and will use them in the future for all of our HVAC needs.
This is NO FAMILY COMPANY! Crown Wheele Improperly installed our geothermal unit and flooded our house.. twice! Will not take any responsibility and no remorse. Left our family beyond devastated and we still have no heat in our lower level in January.No record of who we are??? Last name is Kvachkoff.. We are the customers you have caused over a $100,000 in damages to flooding our house more than once due to freezing pipes in the geothermal unit, improperly installing two Heating units, causing Nipsco bills for months @ $1300.00!! Ring a bell?You are a terrible business and human beings for what you did to our family. We had to leave our home multiple times because of no heat! You destroyed our HOME! Way to hide from your inexperience, blatant negligence and shoddy work by turning this into your insurance company! We will make sure you are held responsible and will never do this to another family again!I find it hilarious you have all these positive reviews added all 2 weeks ago! Way to try to boost your rating by having people put fake positive reviews in for you. Next time.. have them space ‘em out a bit! It’s even funnier as Barb is absolutely the rudest person I have ever talked with.. and she now replies to the fake reviews all politely. Barb.. it’s fake .. you are not really talking to anyone!You guys are just really really bad peoples and take advantage of innocent people and families!
Great people to work with, have used them for the last 4 or 5 years and the service is always great.
Crown Wheele Mechanical is awesome, the best heating and air company in northwest Indiana. They are prompt, courteous, friendly and professional. We wouldnt use anyone else!
Tech arrived on time and efficiently cleaned and inspected our furnace. He suggested replacement of the humidifier pad (which I had done myself in the past) and I decided to have it done as the price was very reasonable and saved me a trip out to a big box store to find the correct replacement pad.Overall they did a great job. Let me pay right away with my credit card, and send a receipt via email. I would highly recommend them.Last year I had them replace the pump in my basement sewage pit because it was noisy and 22 years old. Again, they did the job quickly and I have had no problems with it since.
Dissatisfied with results
David did first-rate work on our Generac generator after a power outage. I highly recommend him and Crown Wheele.
Technician Was very professional. Answered any and all of my questions. Great service!
I call Crown Wheele for all my furnace and air conditioning needs. They are fast, efficient, and although not the cheapest they are fair. The staff is friendly and helpful in answering all my questions. I would recommend them for all needs you may have.Recently had a problem with my furnace. It was working but not giving me the heat i asked for. Dave came out, diagnosed the problem, ordered the parts that were still on warranty and installed them next day. All is wonderful and warm in valpo.Spring 2021:With 2020 being the worst year that i remember and this spring not being much better(covid), the one thing i didnt worry about was my heat and air system. I knew that if a problem arose the team at Crown Wheele would take of it quickly. I am on the maintenance plan and they come out and check everything to make sure we are ready for the season ahead.Summer 2021had crown come out and check out air system in may, now middle of summer and no problems. when you are older its great to know someone has your back
Crown wheele is reliable and quick! I have had burst pipes and a broken water heater. Both times they came out immediately and fixed my issues. Very courteous and professional!
I have used Crown Wheele for more than 20 years. Honest and fair family owned business. New tech Harley did a thorough job...see ya in the fall!
Crown Wheele has been the churches go to heating and air conditioning people. They are responsive, quick to identify the problem and always have a solution. The church is more than a home system and they keep our 4 - 5 zones up and going.
Highly competent professionals really understand the inner workings of WaterFurnace geothermal units. WaterFurnace units are very well made and highly efficient. Crown Wheele does wonderful work and follows the given schedule well.
Weve been very happy with the service provided by Crown Wheele over the years.
Crown Wheele has taken care of my heating and cooling needs for15 plus years. Their service representatives are polite and always clean up the work area.
Thanks for your help and incite on HVAC, and on demand hot water systems. Dealing with your entire staff, all professionals, made this process go smoothly. A special thanks to Ben.
They are always here at their appointed time. They seem to carry all the parts I need on their trucks. If it is out of stock, it usually is only a day or two wait. Theyre very professional to work with and Ill keep using them in the future.
Crowne Wheele installed a new furnace and Nest thermostats/carbon monoxide detectors. They dud a great job insalling and cleaning up. They even come a few days later to ensure everything is working. I use them for all if my plumbing and HVAC needs. I won’t use anyone else.
Their technicians provide timely, knowledgeable, and excellent service.
Great service, staff and pricing!
Andy is top notch along with his crews. Would recommend 100%
Awesome
Knowledge and professionalism you can trust.
I have used Crown Wheele for a long time and am always satisfied with their work and price. Their employees are efficient, reliable and on time.
Same day (within an hour) service was to the rescue. Thank you!
They are the first people that I call for all my plumbing & HVAC & generator needs. They are the best.
Paid $9000.00 for a brand new geothermal furnace to be installed in my home, Andy gave me a damaged furnace & it also flooded my basement after they installed the new furnace. It’s been 3 years since this happened and my furnace still doesn’t work right!! This place is a rip off and Andy is a complete liar, and a fast talker. I’m warning you, stay away!!!!
Crown Wheele is very friendly, professional and responsive. I like dealing with a family owned business that knows their customers and the history on the account,.
We have used them for years. They are prompt and do excellent work