The professional manner of the entire personnel at Jackie Cooper was unlike any dealer I’ve ever dealt with. My auto buying experience here was absolutely worth the 110 mile trip. My sale associate, Darryl, had everything ready for me to test drive upon my arrival at the dealership. Would certainly recommend this dealership and to anyone looking for a new or pre-owned vehicle.
The BEST Car buying experience ever. Purchased a used 2019 Infinity QX60 and salesperson, Lloydetta, was awesome and made sure our experience was top quality from beginning to end. There were a few things that I requested be done on the car and they agreed to fix them and even went above and beyond by having an area professionally painted. They could have easily said the car is as is, but they wanted to make sure that I was happy. Customer service is unparalleled to any other experience I have had ( having purchased 12 cars on 16 years!). This is my first Infinity purchase and it will NOT be my last - love the car and the quality of vehicle. I will go to no other dealership then Jackie Cooper Infinity. WHAT AN EXPERIENCE, ONE THAT I WILL NEVER FORGET! Many thanks to the entire team from Salesperson, Manager, General Manager and the Service Department - Doing a AWESOME job!Highly recommend Jacki Cooper Infinity without reserve!
I had the best experience with this branch. The sales associate Darryl was amazing to work with, very friendly, truly excited to help us through the process. He also made this cute sign for me! Thanks for making me feel special.
Jackie Cooper is the best place to buy a vehicle from! Our salesman, Darryl made the process so easy, he was so nice and not pushy at all. The sign he made next to the car I was wanting sealed the deal for me! Everyone from Jackie Cooper went above and beyond all expectations. I will never buy from anywhere else.
Do car dealership salesman not understand that once they buy a used car from an individual that individual can go online and look at how much they are reselling that car at? I recently worked with Jackie Cooper infiniti and they are sketchy. Acting like they could be upside down on my car low balling me then see it online for a hefty profit for them. No trust for this place. Businesses should be weary of conducting business this way because word will get out and hurt their business. They should not be so naive to think people actually give word of mouth advice that will soon get around to everyone.
Look I have been in the car business for a long time and lets face it anyone can do a car deal but what if there is a unusual issue AND what if you are 350 miles away when the issue arises? Now in most cases this would be the beginning of a bad story but here is where Jackie Cooper Infinity stands out for me.I was first contacted by Austin Landrom about the exact car I have wanted finding when a pleasant 350 mile trip landed me there to see there it was indeed and she was immaculate the Red Sport 400 Hagane blue with everything it could have! Austin was amazing giving me the quick buying experience in a safe and clean environment I had wished for. All articles are digitally signed giving me the keys and paperwork allowing us to visit with Dee ( forgive me if I am wrong on the name) purchasing extended warranty and gap concluding all with a few more electronic signatures. Oh what a wonderful experience also giving the recommendation of El Tequila for dinner thereafter thank you btw!!! We ate a fantastic meal at a unbeatable price then wooshed away back home making fantastic time haha. Days later they contacted me one of the electronic signatures did not transfer properly and a signature is needed. Here is where i say man I am impatient I want to put my specialty plates on now but cannot until deal finishes funding and we get the paperwork. Each day counts in my eyes being as fickle as I am at times. Dee emails me the needed documentation and I email it back promptly expecting weeks to go by before documents will arrive I even call to confirm as .....well some customers can be a pain and I fit in there, haha to be assured by Dee all was working as intended. Was only a couple days later I find all arrived much faster than I would of ever expected.I truly appreciate the time and how prompt the issue was resolved but the fact it did not hinder the deal and all was still accomplished within the same time frame as if it never happened. My lady wants a Q60 (just to be different from me) so I guess we may be seeing each other once more a little sooner than anticipated.
Jackie Cooper is finest place for purchasing car. Very professional, providing best deals. I travelled for 4 hours to purchase a car from them, totally satisfied. Lloydetta helped me during car Purchase, she is great, very patient, always helping !!! Nice experience.
I bought my vehicle recently from John B. I had an excellent experience! Everything moved smoothly and I feel like he was very knowledgeable and professional. I’ve been very happy with my purchase!
My service advisor Anthony palmer was extremely helpful and knowledgeable.He assisted me immediately and provided me with all the information before and after my vehicle being serviced. Such as pricing, estimated time for servicing and washing my vehicle.He was very through and valued my time as much as I valued his time. I appreciate Mr. Palmer for his kind and welcoming attitude.I will definitely continue to have my vehicle serviced here, as well as recommend Jackie Cooper Infiniti to friends and family.
My man Bryce Taylor really did a great job on finding what I was looking for and took care of what I really needed in a vehicle. His customer service was absolutely amazing and when I go back in to get another vehicle it will easily be him I go back to. Highly recommended. Thanks Bryce!!!
Great customer service! Very professional and helpful! Best experience since my last one at Jackie Cooper! We are back after trying other dealerships and makes. Love the Jackie Cooper team!
Friendly staff. Great service. They always have a loaner for me.
If you should sell a personal vehicle to Jackie Cooper, please be sure and ask all questions up front regarding how and when payment will be made for the vehicle you are selling. In all fairness, they did give us a very good offer on our car and the salesman who assisted us was extremely nice. That being said, I personally will never use any Jackie Cooper dealership again for any purchase or service. Whether my issue was a result of dishonesty or just poor communication on their part, I have no faith or trust in their business.7-22-21 (Update based on response below from dealership): I dont appreciate being made to look like a liar based on your response below. I provided a fair review based on fact, which I do still have all communication and documentation saved to prove my statements. Rather than doing the honorable thing and owning your mistake, you continue to shift blame and ignore your unprofessional business practices. Nobody expects you to be perfect, which is why reviews give you the option of choosing 1 to 5 stars. Its easy to blame others, but it takes courage to admit you were wrong. Ill save any further detail out of respect, if you want to discuss further you know how to reach me.
Had a fantastic car buying experience this week! Darryl Sword was so patient and low-key. Jackie Cooper Infiniti was my first stop when I was ready to test drive the cars I had researched. Darryl showed me several and even took me over to the Import lot to drive one there. I figured I would shop around, but after sleeping on it, went in the next day to seal the deal. Again, Darryl took great care of me. He walked me through all the paperwork, Carfax information, etc. The Finance department was a bit backed up but Darryl regularly checked in and kept me informed on the status. While we were waiting, he even explained how to use all the features of my new car. Great, great experience. I highly recommend Jackie Cooper - ask for Darryl if youre in the market and like a no rush, customer oriented approach.
Garrett in the finance department was great! He worked hard to get my interest rates down and explained all of the offered programs to me. It was a pleasure dealing with him and I would be happy to refer persons to Jackie Cooper!
My family and I drove down to this dealership from Springfield MO to purchase an Infiniti for my mom. Bryce was our salesman, and let me tell you he was great! He had the whole transaction complete in less than 2 hours and we were on our way home. We were also introduced to the manager (I apologize I do not remember his name) but the manager was up front and honest on working out the best deal for my mom. I really appreciated the professionalism and energy that it seemed all of the salesmen had. Overall great experience! Also, I should mention that this was the 3rd dealership that we had been to today and this dealer by far was best!
Best place in Tulsa to buy or service a car. 11 of my last 13 vehicles have been purchased here
Very nice! What i would expect from this type of dealership.
Such a great experience with Jackie Cooper Infiniti service department. Max was extremely helpful and accommodating to us while we were getting our car serviced. He kept us updated throughout the entire process! Highly recommend Max and Jackie Cooper!
I have bought 3 vehicles in the last 10 years and all from Jackie Cooper. I have serviced all of those vehicles with Jackie Cooper. So I’m kind of a Jackie Cooper guy and was expecting all the great service I’ve come to appreciate. So I responded to a email saying Jackie wanted to buy my M37x, I was given an appraisal of 13-16k. I went to see Jackie and met Bryce, a very new salesman with a QX80 for sale. It had some damage to the outside and asked his Mgr about repairing, the manager couldn’t get my name correct after 2 times I just gave up. He then prints out a KBB to show me his very best offer on my trade was 11k ( no reference to my emailed offer) and said we were too far apart and thanked me for my time. I felt he just didn’t want to mess with fixing the car I wanted to buy.Bryce made a follow up sales call to ask if I was still interested in the “Mustang” (never looked at a Mustang)I then saw a QX80 on Autotrader and email Jackie thru the appA new Salesman responded “Larry what questions can I answer” (my name isn’t Larry or even start with an L)I was hesitant to return but had an cash offer on my M37x and they did have the QX80 with the options we were looking for, so I called Bryce.After arriving we were told the car was still in service so no way to show the vehicle, we could walk around it but no keys. Bryce assured us the tire would be replaced and we could get an additional key fob. Other than that outside looked good. They also agreed to meet my trade of 13.5k seemed like we had a good deal. We needed the car by the weekend but left thinking all would be well. We went in Saturday to do the paperwork and drop off our trade. Bryce said the car wouldn’t be ready but we’d get a loner. Also the tires we both had seen “passed inspection” still couldn’t see the car but all would be fine. I bought all the extra service plans and was then shown my loaner ... a Hyundai economy car.... from an Infiniti dealer after trading in an Infiniti I bought there and buying a newer top of the line Infiniti. Also Bryce told us we were “lucky” only car they had left.Pretty underwhelming and am now very nervous about taking delivery on Monday.Wish us luck. Bryce seems to think we are
Just bought an Infiniti QX60 from Gregor (and Amy) and I’m so pleased. They were both so helpful and honest and made the process smooth. Gregor is calm and so pleasant. He will take great care of you. Joe in finance is also wonderful. Highly recommend the whole group! They are great people!
My fiancé and I have had the easiest and most enjoyable experience buying our cars from Jackie Cooper Infiniti! Bryce and Joe were more than helpful and worked with us to get the car of our dreams at an unbeatable price. They were honest and listened to our needs throughout the entire process. We will never buy a car anywhere else!
Found my car on auto trader or cargurus I cant remember. I submitted an offer electronically. Austin called within the hour and made me a custom video on YouTube going through the exterior and interior. The service was perfect. No high pressure selling. We negotiate on price and worked a deal where we were both happy. My wife said it was the best buying experience shes had and I agree. Thanks Austin much appreciated.Erik
Was the best car buying experience i have had in my Life. Thank you to Ernest. Honest. Friendly. Professional. Intuitive. A real person not just a robot behind a desk. We love the car.
Ben and Jackie Cooper made buying a vehicle a pleasant experience. They were helpful, yet not pushy, made sure my new(used) vehicle was in clean condition and followed through with everything as discussed. Pleasant buying experience.
Austin did such an amazing job on getting us into the car we wanted. Outstanding customer service!
Best experience Ive had at any car dealership. Amy was my salesperson, I felt like family, I wasnt rushed she took the time to explain everything!Secondly I had to take my Infiniti QX80 back for service. I contacted Amy due to an issue that I couldnt get resolved she stepped in and made sure my vehicle was looked at for what the issue at hand was! Thanks so much to Amy for all the great experience I encountered with Infiniti. If you are looking for a great salesperson, please ask for AMY SHES AWESOME!
Ernest Dorsey in sales is amazing. He was everything I would expect from Jackie Cooper Infinity. Dee in finance was patient and thorough in the process.. Andy Truman (General Manager) iced the cake. He made sure everything was going well and thanked us for letting him have my trust. They earned my trust for life.
This was the most fun I have ever had buying a car. From the beginning, Gregor replied immediately to my e-mail correspondence. He was going to be leaving before I could arrive, so he set me up with Lloydetta. She was fun and personable. Ernest greeted me at the door, and was a ton of fun to visit with. Then theres Joe....the finance guy...his personality matched mine, and I was laughing the entire time. If I ever decide to sell cars, I know where Ill apply :). They were wonderful!!! I went because my good friend, Michelle recommended the Nissan dealership. I would recommend to anyone!!
*****HIGHLY RECOMMEND******Ben & Dee were wonderful and made the experience seamless and fun.Ben was attentive from start to finish without being super salesy ... he genuinely wanted me to pick something that was right for me and I never felt any pressure! I could only meet at a time that he was supposed to be getting off work and he happily stayed 3 hours past his shift ending to make sure everything went smoothly.I would absolutely recommend coming here to buy your next car!
Ernest Dorsey was amazing to work with! Very nice and we were in and out quickly. Will definitely use him again!
Absolutely amazing service department. I brought in a Cadillac to get aligned with an aftermarket suspension setup. Not only did they align me 3 times to help diagnose the issues, they worked with me hard to find a fix and even went as far as to call the manufacturer of my parts and look deep into the issue. Would highly recommend even though I dont currently own a vehicle. 10 out of 5 stars for me.
I met with Ernest Dorsey this morning. True professional. He confirmed the appointment, he was prepared and ready. He had all my information available. The meeting was quick and easy, Ernest made the whole experience very enjoyable.I look forward to doing business with Ernest in the future. He receives the highest of recommendations from me. Ask for him by name if you are looking for a great experience when buying a vehicle at Jackie Cooper Infiniti.11/18/2020-And the story continues, another five stars for Jackie Cooper Infiniti and Ernest Dorsey. Ernest called me up got me to touch base with me.And Ernest, Joe and Jeff got me into another Infiniti QX80 today. Offered me not only, incredible and professional service, but also another great deal through Jackie Cooper Infiniti.Dorsey is one of a kind, great personality & I know I’ve made a longtime friend. I have a feeling that I will be coming back to Jackie Cooper Infiniti for years to come. Thank y’all for everything!
The best experience we have ever had buying a car! Our salesman, Earnest, was the kindest, most soft spoken salesman we have ever met! Such a genuine person, and did not play any “sales games” while working with us that we have experienced in past at other places. Please ask for him if you go here !!! You won’t regret it! The finance side was fast and easy. The facilities are comfortable and beautiful. I wish we had always known to go here! Thinking of the countless hours and aggravation over the last 22 years we have dealt with other places seems so ridiculous now. Buying a car here was literally pleasant and super Easy!! Again... ask for Earnest!!!!!
The visit was great. The salesman helped my girlfriend find the best vehicle for her,
Every detail from the first phone call inquiring about a certain vehicle with Ernest, to the test drive, through the buying process with Ernest and Joe was an absolute pleasure. Everyone there made you feel welcome, made it a point to get to know your needs in a car, and delivered a great product at a fair price. Would definitely recommend the folks at Jackie Cooper INFINITI. And oh yeah, the car is amazing!!
My car died on me on the way to work. Had triple AAA deliver it to Jackie Cooper, because my car is an Infiniti. Long story short my alternator needed replaced. Their Service Consultant, Anthony was understanding and patient while I vented my frustrations about my car, prior to knowing it was my alternator. The mechanic Gary was informative and went above and beyond his duty as a mechanic to assist me too. Im 100% pleased with my repairs and with the service I received from Anthony and Gary at Jackie Cooper Infiniti.
Great dealership. Lloydetta was great in putting a deal together. Never had to step foot in the dealership and car was delivered to us in McKinney, TX. Thank you!
I went to get an oil change at Jacki Cooper and was approached, very gregariously I might add by Earnest Dorsey, who was nothing short of amazing. I wasnt even looking to buy a car, but after careful consideration and price comparing, the wife and I decided to pull the trigger and werent dissapointed at all. From start to finish it was the smoothest car buying experience Ive ever had, and I mean ever. Im not sure what model Jacki Cooper uses to execute quality customer service but they have tapped into a gold mine! Earnest Dorsey deserves so much more adulation than this post can hold, but a huge thanks to Jacki Cooper for great customer buying experience will have to suffice, because this post doesnt come close to giving this them justice
I went in hoping to upgrade and purchased a certified pre-owned, so did my homework and when I arrived I was greeted by Austin, very pleasant, low pressure and easy to talk to. Got everything together for the test drive quickly and again, one of the easiest sale people Ive dealt with in any setting. Enjoyed talking and decided on the vehicle. Came back in a couple days and everything was ready - the service department even found a couple things that I didnt see when they were doing the inspection and each item was fixed before I arrived. Worked with Joe in financing and that was easy and just sailed through that. Collectively, I would say Ive not dealt with two sales folk who were as personable, knowledgeable and friendly. Definitely will recommend Jackie Cooper to anyone who is thinking of purchasing.
Great customer service. Friendly staff. They actually help you with what you need and look for what you want. These guys are the best.
No hidden fees. The price they told me over the phone was the price I got. No bait and switch. They beat my pre-approved interest rate. Yes they try and sell you the extra warranty and little things but its not high pressure. They present you the choices and then you choose what you want. Austin helped me and he was great.
Im a auto transporter.Nice friendly people.Always take care of me.Im in and out no problems!!!!!
Salesman Austin Landrum was outstanding!!! This dealership is top notch!! They all go above and beyond to help their customers and were super kind and patient. They truly are the very best we have ever dealt with!!! Highly recommend!!!
Earnest Dorsey was the best salesman I ever ! From the first contact video which I was very impressed with. The customer service was outstanding and I will be recommending Earnest to everyone I know trying to purchase a vehicle. Thanks again for the experience and look forward to doing business with you in the future.
Such a fantastic experience! Ernest Dorsey is the man to go to when looking for a car here! Thorough, friendly, offered a fair price, and was able to put our minds at ease when looking to buy a new car! 100% recommend buying a car from him if you’re in the area! (:
I have been looking for a used car for a few months now. I found the right one at Jackie Cooper Infiniti. I reached out via Autotrader and received an email response and the next day day I received two emails with a short introductory video of our salesman, Mark Cox and a walk around video of the car. I was very impressed. We exchanged text and a couple of calls and made an appointment for me to see and drive the car. Mark is respectful of his customers time and financial requirements. He is not a high pressure salesman, but works with you to try to get the vehicle you are looking . I highly recommend Mark and Jackie Cooper Infiniti. I dont think you would regret buying a car from them.
Gregor was an amazing sales man! He helped my husband and I with every need. Very knowledgeable on the vehicle we were buying, of coarse all others as well. Going to see him if ever needing another vehicle. Facility was very clean and welcoming! Snacks were a plus, coming from work on an empty belly. 👍🏻 Best car buying experience.
Easiest car buying experience I’ve had! Ernest and Dee were awesome and wonderful to work with! They were very helpful and we are loving the car!! Highly recommend this dealership!
Very professional company, went for a car service & left with a smile on my face. Anthony was very knowledgeable. Looking forward to coming back.
Ernest has been the best sales men I have ever worked with! If anyone is in the market I HIGHLY recommend Ernest! Thank you so much for selling us our dream vehicle!
Ernest Dorsey and his team at Jacki Cooper took excellent care of me for the 4th INFINTI purchase since 2007! I appreciate how easy they are to work with during COVID (and all previous experiences)! Exceed expectations every time!
Excellent experience!! We worked with Amy Sundberg and she was very professional and friendly! She listened to all our needs and wants and showed us several vehicles. We ended up not finding the right used vehicle at this location but we went back to her several times during our car buying process just because of her awesome customer service! We highly recommend Jackie Cooper and especially Amy!
Ernest Dorsey was very helpful and kind. He spent time with us and was patient in our decision making progress. Everyone at the dealership was kind and referred to us as family. It was a great experience...
Great experience overall. Very classy place filled with really good people. Ernest was my salesman, and he did an incredible job. He is very personable and knowledgeable. Will definitely buy from them again.
Jackie Coopers reputation was spot on. As a brand new Jackie Cooper INFINITI customer, I was very pleased with the experience of buying a certified vehicle - mostly over the internet. Juan, Jonathan and Joe really made the entire experience a fantastic one. They did a great job ensuring I was happy with not only the vehicle but also the service arrangements for the minor repairs needed. Would highly recommend them for sure! THANK YOU!
This was a great experience from start to finish. My interaction began with an internet inquiry about a car. Jose responded within 30 minutes. Every interaction I had with him from that moment was respectful, helpful, personable, and prompt. He was available but put no pressure on my decision. Joe was personable, helpful, and honest with the financial process. He worked hard to get us the best rate possible. We drove 3 1/2 hours to purchase our car and it was worth it for the best car purchasing experience I could have asked for. Thank you for a wonderful, honest, low pressure, and professional experience.
Lloydetta Kent was great to work with. She was very knowledgeable about the vehicles we looked at. She was very patient and did not pressure us into anything except maybe water cause it was hot out! I would definitely recommend this place the buying experience was quick and smooth. Joe Brock was a cool dude and was great to finance with. I would give this place 6 stars if they had it!
Ernest was THE BEST!!!!! 1000000% recommend seeing him! so kind, and patient with all of my concerns and questions! great friendly guy!!
The Infinity service department for sure has the best customer service. Great customer service is an art and they are master artists. They’re friendly. It’s obvious they strive to meet every need. They communicate every step of the way. I can’t say enough about how much effort they put into making sure you feel special and are seen. Their attention to detail is crazy amazing.
Best car dealership I have ever worked with this far. The manager, Dee, is extremely professional, knowledgeable, and patient. Steve was an excellent salesman. Pierce, helped as well. They all helped make the car buying process fun and exciting, and never placed any pressure on us. They have earned my repeat business hands down!
Terry helped me with an Infiniti QX30 warranty resolution and provided flawless customer service. I would recommend this dealership to anyone.
Wonderful people! Sylvia is exceptional!
Had a great service experience at the Jackie Cooper Infiniti dealership today. We drove from Northwest Arkansas to the dealership because our family vehicle had a recall and needed a repair. They were incredibly helpful and accommodating. We got a loaner while they had our vehicle. When they were done with the repair, they washed and vacuumed the car! Yay! Since we have three kids, vacuuming the car was really a blessing! Thank you for your service. We will be back.
Ernest Dorsey was an excellent sales professional who helped me get into the car Ive had my eyes on. The finance team were also amazing and helpful.
This is the second vehicle my family has bought from Jackie Cooper Infiniti. This time I had the opportunity to work with with Austin. He was so helpful throughout the buying process! He made my experience great and fun. He was very positive, energized, and made sure I was leaving with a vehicle I was truly happy with. He even followed up a few days after to make sure I am still loving my car. Austin, Joe, Dee, and the entire team at Jackie Cooper Infiniti are so pleasant to work with. This will always be my first stop when I’m in the market for a new car.
Ernest was friendly, knowledgeable and easy to work with. He had all the patience necessary while I looked at many different cars/SUV’s. I was very happy with the experience.
Earnest has been the very best car salesman ever! I am picky and knew what I wanted, until I changed my mind 😆 hes been patient, not over bearing and I will definitely start with him next time Im looking for a new car. He even came down to the Nissan store from Infiniti for me to look at Nissans. I have appreciated the time he took for me over the last several weeks through this process.
Quick and and friendly service Terry Fry was very helpful and kept us up to speed on status of vehicle!
Ernest Dorsey has a positive demeanor and is very knowledgeable in terms of taking the additional measures to be a successful salesman! Even though a deal wasnt made for financial reasons my overall experience with this dealership has been nothing but positive.
Was great working with John Green, Gregor, and Joe.. Smooth, efficient process, they went the extra mile to get me best financing..Having Gregor play the bagpipes in his Kilt was the best part.. Go see em!
Great place to buy a car. Ernest got us what we wanted. Would recommend to anyone
Infiniti is expensive to repair but that is known before buying an Infiniti, I always call before coming and reserve a loaner, even for my oil change. They have been good to me so far.
We had a great experience buying our QX60 from Jackie Cooper Infiniti earlier this month. The sales representative was a gentleman by the name of Ernest Dorsey, and he made our experience so easy. He was low key, and when it came to questions he wasnt sure of he didnt guess; he said hell find out and get back to us, and he never failed to do so (both the day we made the purchase, and on all the follow-up questions as well). From the beginning, we felt we were dealing with someone of integrity, and this reflected very well on the dealership. The sales manager, Dee, was also very good to work with in finishing the deal ........ and of course, we love our new vehicle!
Great experience, everything was upfront and we were treated like guest not customers. The best car buying experience I have ever had. I will never do business anywhere else. Our sales associates name was Jose and I highly highly recommend him. He was Knowledgeable and worked effortlessly to make our visit to their beautiful dealerships perfect Jeff Bradley was our finance guy, he was wonderful no pressure, no games and very upfront about every detail of the loan. The sales manager appraised our car and gave us a great number, no negation was necessary for us to obtain the best deal and to be treated with respect and kindness. GO SEE JACKIE COOPER IF YOU NEED A VEHICLE THEY ARE THE BEST DEALERSHIP WITHIN 1000 miles of Oklahoma.
About the nicest and easiest dealerships I’ve ever dealt with, they made buying and trading simple and painless. Thank you Lloydetta, joe, and Jeff
I had a wonderful experience buying a car from Jackie Cooper Infiniti. Jackie Cooper Infiniti is very professional. The salesmen and manager did not pressure me at all. I worked with Austin Landrum. He was a joy to work with and made the car buying process go very smoothly for me. If your in search for a brand new or used vehicle, I highly recommend Jackie Cooper Infiniti.
Top notch dealership! We honestly could not be happier with the entire experience. Lloydetta was incredible! Joe was a huge help with financing also. If you are looking for an honest, transparent dealership, check this group out!
The absolute best car buying experience I’ve ever had. Our salesman, Austin Landrum made it a very enjoyable. He was so very polite and helpful. After looking a a few cars he understood exactly what we were looking for and produced 3 cars I loved. One just wouldn’t work for me after looking at it closer, but the other two were so well picked it was extremely difficult to choose one over the other. But a decision was made and they set to work at an amazing pace to get our paperwork done and get us out of there. I have a lovely car and will be happy to do business with Jackie Cooper Infiniti and Austin and Joe again.
I had an amazing experience, Ernest Dorsey was really helpful, kind and has an amazing personality and most importantly he got me a great deal, come see him.
Ernest Dorsey is the {salesMAN}! After searching Oklahoma City and Tulsa for the vehicle that suited my needs and wants, I found it at Jackie Cooper Infiniti. Ernest greeted us with a bright smile, energetic attitude and eagerness to help. Even with our frustrating circumstance, he treated us as if we were buying the hottest car on the lot and not an ounce of energy less. The process was made simple and seamless which was a breath of fresh air compared to every other dealer I have ever been to. Ernest’s friendly follow up calls were a cherry on top of the deal as well. He wants to make sure you absolutely love your vehicle and will stop at nothing to make sure you are 100% satisfied. Dee was also very kind, informative and helpful with the financing.Thank you Jackie Cooper Infiniti for outstanding customer service and a big thanks to Ernest for making this experience the best ever!! Go see Ernest for your new (or “new to you”) ride!!!
I can’t speak highly enough for the sales people and service department at Jackie Cooper INFINITI. We had a slight issue 4 days following the purchase of our new car and we were taken care of with VIP service promptly. I would recommend this store for any car purchase. Thank you Jackie Cooper.
Great place to buy a car, perfect staff good selection.
Very kind and prompt staff! Bought a preowned car from them on 12/23/19 and on the way home I noticed it was pulling to the left and I called them and they said to bring it in today and they checked the alignment and fixed the issue for no cost to me and I am so glad to see they still have the put the customers needs first approach to things they were all very helpful and made me feel at home!
Excellent dealership, Mitch was my salesman and he is very knowledgeable and professional.I would highly recommend this dealership to anyone who is looking for a nice car without all of the pressure and games that you receive from a lot of dealerships. I would highly recommend Mitch to anyone looking for a car, he is the best salesman I have dealt with in my car buying experience. Dee was also excellent he was the finance guy, who took good care of my wife and I.
Was looking to purchase a used 2018 Toyota LC, with or without my trade-in vehicle, depending. I delt with 3 sales people, every time I got a new sales person, it was like renegotiating each time and starting over. With potentially $80k on the line, including my trade you would think each sales person would have done their homework before contacting me again, and again, ridiculous. Im in sales myself, if I prepared as well as they did, Id be unemployed.
I cant say enough about our salesman Ben Johnson and Joe from Finance! We live out of state, and they did everything they could to get me in the car I wanted, even called the next day to make sure I made it home safely! Thanks for being so accommodating!
Ernest Dorsey went above and beyond to help us get into our new car! He made our family feel important and the kids loved his sense of humor and how he made them feel like an important part of the process. If youre looking to get a new car, go to Jackie Cooper Infiniti and ask for Ernest!
Jonathan Brockman and Ernest Dorsey both went above and beyond to help us find the perfect car for us, and worked a very reasonable deal so we are excited about our new Infiniti! They both have fun, but professional personalities and it was a pleasure to work with both of them!
Amy helped me get my car. Ive had the car over a year now, she even called me to say hi and see how im still loving my car.
Had a mount, balance, and alignment done today in the service department. Best service Ive ever experienced. For the same price as any tire and alignment shop, I got the full 5 star treatment. Cleanest, most professional shop Ive ever been in.
Ernest couldn’t have made my experience any better! Great guy and great at his job, definitely recommended him to anyone looking for a car.
I would not deal with this dealership again. Filled out the application, then it was like they did not believe what I put. Days after I filled it out, I had to contact them after they told me to fill it out. Day or 2 later, they contacted me asking what my income was as they were not sure. Yes, I filled it out correectly. Then I did not hear anything back until I informed them I am no longer wanting to do business with them. Guess I did not make enough for their liking.
Ernest Dorsey helped me buy my first on dealership car. I bought a 2014 premium Infinity Q50.Thank you Ernest!
Ernest, was great no pressure and got me what I needed.
My husband and I found ourselves in the market for a new car recently. We found our perfect car the QX 30 at Jackie Cooper infinity in Tulsa. We drove from OKC to Tulsa to meet with Gregor who had worked with us the whole week before to get us ready for our trip to see the car we had an interest in. Gregor Met ya there the day of our visit and was beyond helpful and a joy to spend time with. We highly recommend visiting this beautiful dealership, if not for the great vehicles, for the opportunity to work with such a lovely person. Pierce our finance guy was equally as pleasant to work with. We could not be more proud of our new car and we are grateful for the wonderful experience had at Jackie Cooper Infinity in Tulsa.
I found a vehicle that I was very close to buying. The sales guy was very polite and tried at first to make the deal, but when I called back to see if they would be willing to give me a little better offer, he didnt even bother calling the financial manager to see... So I bought a car from another dealer.