I am normally get my massages/facials on the east side since I live out in Vail, but needed to do spa packages for three so found Spa Solai. The inside is very lovely, quiet and welcoming. We did the 2.5 hour package which included a facial, 50 minute massage and mint foot scrub. We were all promptly brought back -- later I figured out while I started with the facial, my two girlfriends started with the massage. The overall experience and staff there were wonderful, the price excellent. One of my girlfriends from out of town said her massage therapist was the 2nd best she had had in her lifetime... and I would imagine she has had a lot of massages.I have two pieces of feedback for my experience. First, between the massage and facial -- they should have your next room ready. Instead, you redress pretty much and go sit back out in the side lobby area where the mani/pedi room is. I was also a little annoyed that my two friends got 80 minute massages and mine was only 50. (sure I was a little jealous!) I was 80 minutes in the facial room, although she did spend a lot of time on my feet in there; she spent a lot of time on my face outside of the facial with some cream/gel just massaging and rubbing. Well I just had some facial surgery and probably could have done without the extra facial time (and yes, I put that on the paperwork I filled out) I guess my point is, that you should probably tell folks up front they are getting facials that are close to an hour and a half since some are probably okay with 30-40 but not 80.Other than that feedback, I would not hesitate to come back here as the overall experience and staff were wonderful.

Did a Exhilarate package for my birthday. It was life!!! Amber and Stephanie were amazing.

Great spa with good monthly deals. You can also get a deal if you book a massage with a student masseuse. Ive had a facial, massage, and pedicure, and all the services were very pleasant. The staff is professional and friendly, and the interior of the spa is clean and relaxing.

I have booked a pedicure at the 6th/Campbell location three times. The first time was several years ago. As I sat waiting for my appointment, it became clear the aesthetician was not going to show. The staff was apologetic and offered a free pedicure at a future date. That pedicure turned out to be great actually, but I never went back because of that initial experience. Today I booked a walk-in pedicure only to get a phone call about 45 minutes before my appt to let me know the aesthetician had to leave early. Maybe I have extremely bad luck??? I’m 1 for 3 in getting to actually sit in the pedicure seat at this location.

Great experience last week they are having great monthly deals.............coming back soon!!

I had a wonderful, relaxing massage here while on vacation. My masseuse was very skilled and listened to instruction well prices are very fair. I would highly recommend!

They are really professional and caring to their customer...

Relaxing and close by. Excellent massages. Part of mycself care.

I got a pedicure, facial and massage and they were all exceptionally good.

I went to Spa Solei on Jan 18, and purchased their elite package (includes manicure, pedicure, facial, and massage). Everyone there was very nice and complete professionals and they took extra precautions to prevent Covid, so this review isn’t about the staff nor the building. After my nail polish started to peel off (which it normally does after a few days because I use my hands a lot) I noticed a small dark spot on my middle finger nail. Originally I thought that maybe I had accidentally hit my hand, which could have caused a sore underneath the nail, but that wasn’t the case. After my pinky nail polish came off, I noticed a green fungus on my nail and was immediately enraged. I have been getting nail polish of my nails for years (mostly glitter because it tends to last longer) and NEVER has fungus grown underneath the nail polish. That’s disgusting. I don’t know if the utensils used were clean enough, or if their nail polish is extremely cheap, but this is unacceptable. The only reason as to why this review has 2 stars and not 1 was the service. Your employees brought this review up. I would suggest that management throw out their polish and buy new ones, or bring in your own polish from home.

My experience with Kayla C. At spa solai was excellent. She has been my massage therapist for years and always consistent, very professional and does an amazing job with deep tissue. I would highly recommend if you want the best massage of your life ask for Kayla!

This was the first massage I’ve ever had and it was AWESOME. Ernesto released tension in my arms and shoulders that I didn’t even know I had. I feel so much better and will definitely be coming back. Try him out! Their work mixed with all the positive reviews makes me not even want to risk going to someone else.

Amazing massage.

I booked for my mother and mother in law, first time here, they absolutely loved the experience and can not wait to go back, I will be booking for them again, thank you to the wonderful massage therapists Ashley and Vanessa, they did an amazing job with my mom and mother in law.

Always a treat. Wonderful to have a massage catered to your needs. If youre stressed and your muscles are tense-  if you workout and your muscles are tight or if you have back issues like I do...there is relief. You will find the experience  to be very therapeutic, exceptional and professional.

I will say that the times I’ve been here that the therapists themselves are amazing. In person everyone is nice, but I am starting to get upset with how hard it is to book an appointment over the phone. It’s happened several times already where I’m on the phone, and they place me on hold to look at availability and before we can finish they ask me if they can call me back because they have a client to attend. This is very unprofessional and is not something skyline location does. If I’m on the phone first before a customer appeared then you need to attend customers evenly whether it’s phone or in person. It is extremely rude to make customers wait for when your receptionist want to call them back to attend them. It is not a good business practice. Last time they did that took them several hours to call back. I ended up calling skylines location instead even though Campbell and 6th is up the street. Booking appointments should not be this complicated. This is something more recent because when I started going there years ago it was not happening. Please fix this issue with your staff.

OMG. Firstly the premises are awesome. The reception area is everything you’d expect plus more, and the receptionist was very friendly, polite and helpful.The individual private rooms are tasteful, stylish, clean and I felt completely at ease. The massage table is perfect with a very comfortable face support. I was here on holidays and had not only been doing a lot of walking (which I don’t normally do) but I had been carrying a back pack (just with day use stuff … camera, water bottle etc).I had a lovely lady called Robin. Now before I tell you what my massage was like let me tell you I have had a lot of massages. I have ongoing issues with my feet, calf muscles, lower back and neck. If it’s not one area, it’s another. Over the years I have had hundreds of massages.I can honestly say that Robin’s was the best to date (October 2019). She very quickly located issues (some I wasn’t even aware of) and set about loosening things up.My only regret was I only booked an hour, I wish I had more.If I could steal this lady and take her back to Australia … I would.Thank you Robin and the staff at Spa Solai … I loved it.

The people were awesome but the actual massage was not. Too much time was spent with hot towels being wrapped around my hands and feet and on my back, I would have much preferred to have just a massage. Also way too long spent on my legs, when I think of a massage I think of my back, I even mentioned I was dealing with right shoulder pain and there was hardly any time spent there. My therapist was amazing but the chain store standard of massage left a lot to be desired.

Hands down the most amazing spa day I have ever had - not exaggerating at all. Ashley was amazing, went in and although I had book at the other location the ladies there manage to fit me into their schedule - Ashely was seriously awesome - I mean the massage was everything that I hoped and more, super relaxing, super calming, and although I’m pregnant she managed to hit all the spots that were bothering me without being too delicate or too rough - just the right amount of pressure and right amount of everything. She also did a happy feet service and my swollen/gross legs and feet are like spaghetti right now because of how relaxing and amazing of a job she did. Honestly I would recommend this place SPECIALLY Ashley if you are looking to relax To the max. Thank you to all the ladies there and the service - Ashley please never stop doing this - you are seriously talented and very easy going . I loved my spa experience thanks to you !!!!

This was my first time at spa solai. The receptionist was so sweet to me and actually scheduled me for a very last minute appointment. My masseuse Juliet was so kind and sensitive to my health needs. I totally will go back again in the near future :)

What an awesome spa to visit. The treatment I received with my massage and facial was a great experience. The front desk was very welcoming and the environment was so relaxing.

My massage therapist Dulce did not meet my needs. I went there specifically to get knots and tension off. I came out feeling the same. I was happy last massage therapist that helped me she was great. I don’t think I will be returning.

Went here on Sunday for my first facial and I had the best experience ever! The spa itself was so cute darling and the receptionist at the front was kind and welcoming. Heather did my facial and she was absolutely awesome! We talked the entire time and by the end of it, I felt like I had made a new friend! My face felt so smooth and clean afterwards and I enjoyed every minute of it. I will definitely be returning soon and I highly recommend Heather at Spa Solai if you want an amazing facial from a very friendly lady! :)

I feel like everything was taken out of my body and replaced with a brand new body! I got the best facial ever for the nicest woman ever, Heather. I got a deep pressure massage that cured muscles I didnt even know were sore and completely changed my body from Jesus (100/10 he is the best and I am a dance major so if he can cure me, hes a miracle worker)! And I got a gorgeous manicure and a lovely conversation from Elia! Prices are outstandingly affordable and the experience is priceless!!!! Defiantly going back again and again!

Had my first microdermabrasion facial with Trina, and she was the absolute best. For a first time experience was awesome! Trina is very knowledgeable in what she does and she definitely makes you feel comfortable!

Relaxing & refreshing! I first went here after a car accident left my entire body sore. The guy who did the massage was FABULOUS (although I cant remember his name)!!! The inside is absolutely beautiful. Personable staff who care about you! Once you go they send coupons, its so worth it!

I have had several massages from Ashley and once you are on her table you know you are in the hands of a real professional. She really goes after those knots (if thats what you need). She surely has many clients in a day but she behaves as if she cares about YOU.

I wanted to buy my sister a gift card from the spa for her birthday. She lives in Tucson, but I do not, so I would need to purchase it on their website. Their website is completely unsecured. I would never put my credit card details into the website, because anyone can steal my credit card information when I submit it. The copyright on the website has not been updated since 2014. From the other reviews, it sounds like this salon offers good services, but sadly because of their unwillingness to update their website and utilize current, secure technology, my sister will not find out. I will take my e-commerce business elsewhere.

Across from the U of A, it is easy to get to, ample parking. The inside is well done and inviting. Courteous staffing. Need the stress to be gone, ask for Able! Huge nail room, great for groups.

Went for a massage, facial and manicure. The facilities were clean, and inviting. The massage therapist was very knowledgeable, and my massage was both relaxing and therapeutic. Manicure was fantastic. I will for sure be returning. Would recommend if you want a relaxing and reasonably priced spa day!

I did not actually spend time at the salon. I just called to inquire about sugar waxing. It is NOT offered here, but she did answer the phone in a polite & concise manner. You cant go wrong with that😁

For the week of my wedding, I used a gift certificate for Spa Niva to unwind. In the same day I got a manicure and massage. Both were amazing. It was really quiet, but relaxing nonetheless. The women were all very nice and offered water and hot neck pillows. I got a gel french manicure which lasted almost 2 weeks. The massage by Anton made me feel like a noodle afterward. Its pricey, but well worth the trip.

Been coming to Spa Solai in the Sam Hughes area for a few months now, ever since Rubs took over... (it was Spa Niva before), I have to say, it is now the best place to come to for a little pampering. Staff is fun, friendly, helpful and very professional. The techs are great and know what they are doing. Prices are reasonable too. Attended their grand opening the other evening, great turn-out. Perfect setting. Look forward to future visits.

Got a massage, manicure, and pedicure for my GF. Overall great experience. She loved it all and they did a great job.

I never leave negative reviews unless Im strongly compelled to. The facial I received completely messed up my face. I got it done over a month ago and I am still recovering. It was like my skin was burned. Ive never had this happen before and it was not the first time Ive had a facial. I got the most basic facial and still the checmicals were harsh. I think the girl who did my facial left the creams on too long. She also was using a bobby pin to extract blackheads. I would not recommend a place where they dont use professional tools. The massage was okay. Not good all around. I did request my money back for the facial and they respected my wishes. But really I ended up spending more money on treating my face after the fact.

I come here regularly for massages. They often have great specials on Groupon. Ciara, who sadly is only in Tucson during the winter, gives the best massages in the world.

Good corporate brand. The massage staff here were basically interns compared to the skyline location. Not the best idea

I had a massage and a facial and both ladies were fantastic. They were conscious of my comfort level from beginning to end! Marisabella applied the right amount of pressure for my 50 min massage!!

My sister and I purchased group one for the mini spa day including a facial, massage and manicure. Our appointment was for 10am and we didnt leave until close to 4pm.The facial and massage didnt take too long, but they only had one nail tech. We decided to do a mani pedi before knowing this. She alternated between the two of us, and was awesome, but it took a long time. As this was my sisters birthday, it works have been nice to know wed be there about six hours out of the day.

Unfortunately bought a groupon for a massage. Signed up for a deep tissue massage and the first thing my therapist tells me after I’ve laid on the table that deep tissue hurts her. Understandable and I obliged to go through with it hoping to relax, but it literally felt like the most average massage ever. Went there because it’s in the same family as rubs, but I was highly disappointed.Edit:The manager Shaughnessy reached out to me after seeing my previous two star review and offered to make it right. I was set up with Ciara and wow!! This was a fantastic massage. The front of house staff was very nice and professional. My opinion of this place surely did change and I will be scheduling with them in the future.

If you leave a pedicure manicure facial and massage this is the place to go.

I Need to go back they were awesome!!

Place is great only few things 1. they over charge for a Brazilian wax and 2. I found alot of hair that was still on me after I was waxed. And 3rd its 60 there and they use strips. I found Wax Werks Waxing Salon they charge 50 but if you keep going back they charge 45 and they use the hard wax which is alot better then the strips.

Every time I come here for massages the service and staff are great with reasonable pricing! I highly recommend!

Juliet ROCKS!

They charge outragous prices and dont pay there employees nothing near fair wages. Surprised labor board hasnt shut them down

I loved it!!! Great Spa to relax and get pampered ♥️

Nice place but vert pricey

Everyones super friendly and nice!

Heather is amazing!

Great massage!

Relaxing