So let’s start with how kind and knowledgeable Catalina is. She will easily and thoroughly explain anything you wanna ask with no attitude like I would say she enjoys doing her job well with a smile. She will give you great customer service with some humor too. On top of I’d give her an 11/10
I live at Sedona Springs, and our gas has been out of our stove since Friday. But the girls in the office have been amazing. While I understand that it’s not their fault this could be extremely frustrating, especially not having an exact end date. But Catalina and Christina have been over communicating and even helped me with my renters insurance. They are also going to be giving me a hot plate to cook on until this is fixed. it’s still frustrating but they are doing everything they can.
Catalina hohl in the office is the best manager of an apartment complex I have ever dealt with. We had some issues with the complex and she resolved them in a very fast and courteous manner. I love these apartments. If your looking to live somewhere this is the spot.
I had a pleasant experience. Jazmyn was the one who helped me. She was very kind and professional. Answered all my questions. And asked if I needed anything. Very nice.. Thank you!!
Catalina is the best, always quick to resolve any issues I have. The staff is so sweet and helpful. I dont see myself moving out as long as Catalina is around, she knows how to keep this place running. Would recommend my friends and family to move here. Thank you to our staff and maintenance :)
Ive lived here a couple months and its been a rollercoaster with maintenance issues (power outages, broken AC, pests, moving units due to storm damages, etc), however, the maintenance manager Olin S. is outstanding and his crew is always working hard to fix damages. I absolutely love my new apartment and Catalina was generous enough to have it renovated without any extra charges. The maintenance guys work hard and it doesnt go unnoticed! :)
Catalina was the best. My experience with her was the best. She is very good at what she does. I really enjoyed our experience!!
This apartment complex is the worst place I have ever lived. The staff is incredibly rude and seems to push me out the door when I have an issue. The staff never sends out emails about maintenance projects that are planned. Our power has been shut off without warning for a week. Our gas was out for a FULL MONTH AND A HALF with no warning. Our water was shut off without any warnings or messages and it completely disrupts our incredible busy schedule. We could work around the apartments schedule if only they would notify us. HUGE disappointment and definitely not recommending anyone to live here due to the lack of respect and professionalism this apartment provides.. Also - security doesn’t even work so why bother?
Jasmine was super friendly and helpful. Super professional. I loved her!
Jazmyn is awesome she answered all my questions and is so very polite she has great customer service I would recommend this to all my friends and family
Jazmyn Hurst was very inviting and welcoming. She pleasantly attended to us and was knowledgeable, she answered all of questions with a smile.
Jazmyn is such an amazing woman super nice, and down to earth. Shes super helpful with anything, and everything I need done.
Jazmyn was super nice and helpful got back to me right way.
Jazmyn very helpful answered all my question very polite just a great person overall.
Don’t expect to get your deposit back. I scrubbed every inch of my apartment. It was cleaner than when I moved in. No damages on my part. July 2021
The most unprofessional management i have ever dealt with, everything is breaking in this complex. Swimming pool has been down whole summer. There was a gas leak that took 3.5 weeks to fix. Now cooling system is down for several days in the desert heat. Talk to management and they ablsolutely dont care, asked for atleast a fan and they said we dont provide that. Even so many inconveniences they refuse to lower your rent.
This place is absolutely disgusting the air has been out for almost a week that’s the temperature inside our apartment I have a NEWBORN I’d never recommend this place it’s all false advertising they work on the outside to look nice to attract potential residents don’t fall for it your apartment will look nothing like what they show everything is out dated and they shut stuff of without warning and then want to send emails after so many complaints today is the 6th day with no air conditioning a rent reduction should be suitable please don’t spend money here we pay way to much for what we get gaped doors so all types of bugs get in no hot water when needed the power goes out often it’s always something with the way this place is ran it should only be about $4-5 hundred at the most my goodness the pools are green the water machines don’t work the gas gets shut off so laundry is out the door unless you go somewhere else it’s ridiculous
The manager Catalina was very professional when we had a few Issues. I would recommend the community to my friends and family.
Because i chose to not pay this redicilous admin fee at the time of the application ( i would have gladly paid it 5x over had it waited till approval of my app first) but no, since i wouldnt give them the extra 150 on top of the 50 they already conned me out they did not even process the application.... and by the sounds of it i dodged a bullet actually. seeing as this complexs reputation appears to be much worse and crime and drug ridden than i first had believed. unfortunate for them they passed up on having a Sheriff living on grounds. oh well ✌️
Exceptional staff who have been very friendly and helpful from the start. Spacious apartments with a unique floor plan. Beautiful grounds with plenty of trees, a dog park, two pools and two laundry rooms. With a dog park and many other amenities as well. Ive been here about 8 months now and my dog and I think its a great place to live.
Awesome apartments! Very helpful Office staff allways ready to help or answer any questions. Sarai at the front desk was extremely helpful. 👌👌 10/10 would rent again.
Got a tour here . Sarai was very helpful. She was able to answer all my questions and was able to give me information on these apartments. Thank you !
Great service always will recommend especially for Service and how they’re doing recommended to my family
I dont normally do this but it must be known.Absolute worst place you could ever live! It is roach infested across the property! The office staff is unprofessional and uneducated. They dont fall far from their horrific manager, whose example they follow. Maintenance also lives down to this standard. Yes, the rent is cheap but you absolutely get what you pay for! Law enforcement is on the property multiple times a week. Save your money and live else where... or plan on experiencing problem after problem- guaranteed. P.S. The responses on here are a joke. If they truly strived for a 5 star experience, they would provide that when you’re living there. Not when you write an unsatisfied review.
I love my small studio its very homey. I have been here almost two years. I like the fact that its all utilities included, cable and internet.
Everyone here is so nice. I have to give a shout out to Catalina Hohl, she makes Sedona Springs a welcoming place for everyone.
The staff here are so friendly and kind they all have amazing personality’s ! Thank you for the wonderful experience 😊
I had a wonderful experience getting a tour here . Sarai, Angelica and Catalina were all very kind ! Amazing customer service:D
Great experience here! The office staff are amazing and so helpful.
So many cockroaches I cannot believe that people pay rent here! I know 2 different families who are very clean people and their apartments are filled with roaches and they live in separate buildings!!! No way would I ever pay to live here!!!
This is definitely one best places to look for an apartment. Everyone from the office to the maintenance has been so helpful and welcoming. I worked with Brenden and he explained everything very well and made my process as easy as possible and the other girls in the office were always there for help when needed. If you want to feel welcomed go here!!!
I’ve been looking to get out of my parents house for months and haven’t found a place that really clicked for me. I called and spoke with an employee named Bryanna and she was incredible. Very knowledgeable and polite. She took the time to ask me questions and see if this place would be a good fit for me! I appreciate the time and effort she put into our conversation. Because of her Sedona springs is definitely my first choice as of right now.
People mess with and still partsOff vehicles some one cut a chunkOf pipe. Off my muffler pipeThis place has poor securityThey need a guard walking aroundAll night 8hrs
I enjoyed my stay here the staff are so kind and friendly !
Go to Brianda Moreno, she is awesome and nice to talk to. This year the whole leasing team including Faith and the Manager is cool.
Be here for 2 yrs and havent had any problems. If there is anything that needs to be done Catalina Hohl and the whole staff will take care of you.
I came in looking for a bigger apartment for my children & I, we were kindly greeted by Bryanna & she was absolutely wonderful. Any & every question I had she had answered thoroughly, she was incredibly courteous, respectful, and the very definition of what a property manager should be. She gave me precise information regarding pricing, had an immense amount of knowledge regarding the property and managed to not only be professional but also make you feel as though you’d known her forever! She made us feel welcomed and we look forward to living here, knowing we’re in good hands!
I’ve been looking around for the perfect apartment for my family and when you call you usually get someone who isn’t always pleasant to talk to or doesn’t really even seem interested in talking. But I am pleased to say when I called I spoke with a girl named Bryanna and she was so sweet and made sure I had all the information I needed to make my decision. It’s people like her that we need more of. Such a bright and welcoming personality I love it thank you so much for the good experience it’s much appreciated (:
Brianda is such an amazing employee. This is such an amazing place to be a part of, and live . The office staff is so welcoming, and help you with patience.
Id recommend this complex to anyone, the staff is friendly and always willing to work with you. They have very reasonable pricing and it’s a nice community! I highly recommend working with Bryanna! She helped me and is very knowledgeable and welcoming!
A sweet gal named Bryanna helped me find an apartment for my son. She was professional and knowledgeable and sold this property like a champ! How do you have any empty apartments with her as a leasing agent? Nice job! I’m sold!
I highly recommend these apartments! I had the best experience with Catalina! She’s very kind, thorough, and answered all of my questions with a smile on her face! If you are looking for a new to place to call home, Sedona Springs is where you need to be!
I went in to look for an apt for my son recently and everyone was extremely helpful, especially Bryanna.From the beginning she kept in touch with me and let me know what was happening with the unit I was interested in.Even though I decided to go with another property, (still managed by them), they were extremely helpful at getting the paperwork over to the new location.Dont believe every negative review you read.Go in and decide for yourself.The staff here is first rate.
I used to have a pretty decent opinion of the place but since I moved out they seem to have misplaced the keys I turned in, and now Im receiving emails about owing them money when as far as I knew, I had paid everything by June 1st.
Apartment hunting and I really like the place :) Brianda at the front office was very helpful and friendly! She answered all my questions and was super thorough with everything! Definitely one of my top choices because of her. 10/10 recommend the place. Just ask for her :)
I was looking for an apartment and Bryanna was amazing on the phone. She was able to answer all my questions, and even gave me suggestions about what is around since I am new to the area. I would work with her anytime to have the knowledge and made me feel welcome. She has the best personality.
The staff was so helpful in helping me find something budget friendly but getting the biggest bang for my buck. Shout out to Bryanna who answered any and all questions I had, she was so helpful to work with! I recommend seeing her directly when going in!
Searching for an apartment for my daughter, I was greeted with an award winning smile, warm hellos and a spunky attitude by your staff member Bryanna. Her knowledge and ability to put my mind at ease was instant! I almost didnt even have to look at any units by the time I was done chatting with her. Great property, outstanding office staff!
I love ❤️ my apartment and especially Catalina! She’s always so nice and personable. Lucky to have a place with all utilities included and right by the mall and such a great price.
Amazing complex I came in looking for a one bedroom with move in as soon as possible. Bryanna was the leasing consultant that helped me and she did a great job, was very personable and helpful. Would definitely recommend to anyone looking for an apartment
I recently went and looked at these apartments and was very impressed. Bryanna was the girl that helped me and she had a great attitude and was able to answer all my questions. She was very professional and knowledgeable on all amenities as well as the surrounding area businesses and services. I had looked at another apt complex that day and the lady was very rude so was a breath of fresh air to have Bryanna show us around. Would definitely recommend asking for her when looking here.
Worst apartment complex Ive ever lived in. 1 year after moving out these people tell me I owe 96$ after a thorough move out walkthrough. This place has roaches, and the air conditioning is extremely weak. DONT MOVE TO THIS DUMP
It was my very first place since I was born...it brings me back so many memories...I used to live in the apartment number 101. I loved that place.
Catalina Hohl Was very professional knew her stuff she is one awesome employee thank you for taking the time to show us the property Catalina. I would so recommend any of my friends to meet up with her she was able to answer all my questions thanks again Catalina
I cannot rave enough about these apartments and their stellar customer service! The apartment homes are spacious and affordable and absolutely worth the money. I loved everyone who helped me and I will be renting immediately! If you need a new place, look no further!!
I went in looking for an apartment and Bryanna was so helpful . She was so patient with me and didn’t make it feel like it was her job to show me. She genuinely was interested in what I had to say and wanted me to find what best suited me. Thank you so much for such a good experience!
Ive been leaving here for over a year, and havent had any issues myself. Maintenance always communicates with me and seems they do a fair job even during these hard times. Office staff has always been personable one of the fresher staff members Brianda Moreno has always made sure to ask me question and tried to resolve anything for me.
I have been looking into these apartments for when my current lease ends, I called and talked to an office girl named Bryanna and she was so sweet and helpful! She answered all of my questions and provided me with all the information required to make an informed decision, I loved her.
Catalina is the most wonderful and awesome woman. Whenever we need something she is there to help. She makes sure her residents are always happy and comfortable.
I absolutely love Sedona Springs. This was my first apartment and Brianna was great with helping me get it. The staff is incredible and very friendly. Never had an issue with them. They have been a big help with everything and I would highly recommend them. In fact my son is looking to move in to Sedona Springs as well.
I called looking for an apartment. Bryanna answered and was so helpful and friendlyDefinitely my top choice now because of her ! I Would highly recommend working with her. She very knowledgeable and has the best personality!We need more people like her in the world
I have been going through a lot recently. I think Bryanna could feel that. She was so kind to me. She asked me what I was looking for in an apartment ! You can tell she is a very passionate young woman. It makes it very easy to choose where you want to live! I was treated with respect! Thank you Bryanna!
Was very nervous to apply but Bryanna made everything feel at ease and was very respectful on the phone! made sure to mention all the apartments have to offer making my decision easy as possible!! looking forward to signing with the complex ! :)
Very quick and easy move. Bryanna was very helpful with helping me find a suitable space. The studio here is very spacious, bigger than I expected!
Love love love Sedona Springs ! Staff is amazing always helpful and willing to answer any questions Faith and Briana are the best. And Catalina in my opinion is a great manager. Shes so sweet and understanding. Maintenance is always on top of any issue.
I was looking for an apt online and found one at Sedona Springs. Bryanna has been super helpful, she kept in touch with me and walked me through the entire process and made it super easy. would recommend base off my experiences
Brianda Moreno was the most helpful agent I have ever spoken with. Professional and prompt. She was very detailed and kind. Definitely recommend speaking to her.
My boyfriend and I recently moved back to Tucson and were looking for friendly and affordable places. Bryanna was an incredible help and completely exceeded our expectations in the friendly department! She is super knowledgeable about the property which gave us lots of reassurance as well. Thanks Bryanna!
I would just like to say Bryanna is amazing. thank you for always being the sweetest thing life has to offer. 🤍
Bryanna Anyse is the most helpful person I’ve had the chance of meeting. She walked me through what I needed in order to move into one of the apartments! Incredibly knowledgeable and kind. I would recommend her to help you the next time you’re looking for your new home!
Brianda is the best! She was very helpful and she made me feel welcome! Im so happy I chose Sedona Springs apartments because of her!
I called Sedona Springs apartment complex and Bryanna was the woman who helped me. I had many questions about the complex and what they had to offer compared to other complexes. She was very knowledgable about any and all questions I had. She is an amazing representative of this complex. Her professionalism and customer care is outstanding!!!
I absolutely love this complex. Vanessa and Brianna are so helpful. I dont know how I would have moved in without their help. They helped this process go smoothly and stress free. Joe the Maintenance Supervisor is also so good. When I toured this complex it was between this complex and another and because the service was so good at Sedona, I chose to move here. They have resident events weekly and make popcorn for us daily. I am so thankful and grateful for this complex and the team.
We toured for a possible relocation; the leasing agent was thoughtful and knowledgeable. The floor plan was well laid out and the grounds were gorgeous! You can tell management takes pride in their community.
Staff was very very nice. Bryanna was the employee that helped me she was very helpful with everything I needed. I’m very satisfied with the experience I had
Bryanna is super sweet and helpful. Whenever there’s a problem, she’s quick to solve it. Great staff overall.
Had a nice talk with a leasing agent and scheduled a tour, told her I had a long drive to get there. One very long drive later, just find out they will not give you a tour if you don’t wear a mask even though no one in the office is wearing them... unprofessional and a complete waste of my time.
I’ve had a great experience with the new leasing manager Rebecca, she’s great! She resolved my issue right away and took initiative and responsibility on my request and that says a lot about the people in the office too. Very friendly and answer all of my questions. Thank again!
I recently visited the property and had a great customer experience! Catalina was very helpful and answered all my questions!
Very nice community and awesome staff! Bryanna was very helpful and courteous with everything I needed and I would definitely recommend Sedona Springs!
Me and my boyfriend have been living here for a year and just renewed our lease for another year. The office staff is always really nice and attentive to all our needs. Briana especially is always so helpful to any and all my questions or concerns. Sedona springs is a really nice community that I’d recommend anyone.
The staff is very kind and understanding. I just got approved for an upgraded 1bd apartment from my studio and I cannot wait. The staff just replaced all of the shower heads and faucets and OMG it is a big improvement. They are always quick with their responses and are great at communicating any new news. I love living here.
Great apartments and staff. Brianda was able to help me find what I needed right away in a quick and cheerful manner.
I had the best experience here at Sedona Springs especially there staff was Great especially Catalina Hohl she was very helpful game me great information, Great property and Location I would highly recommend try hem.
I came in looking for an apartment and the leasing consultants were very helpful and very nice specifically Bryanna, she did a wonderful job and helped me find a great apartment within my budget.
Ive been living here for almost 7 years. Its amazing how much the complex has transformed since it was called Mountain Vista once upon a time. The staff are great people and like to throw parties for holidays and special events. The buildings and parking lot are newly repainted so the place looks better than ever. The on-site laundry is super convenient. I recommend Sedona Springs if youre looking for a nice place in central east Tucson :)
This is a wonderful complex, i came in and was greeted with kindness, as i was browsing a potential unit to rent bryanna helped me with all my questions i had and was extremely friendly the whole time, great staff and a great place
We have been living here for about 3 years now and the service has always been awesome! especially with the office staff now, they are always there to get to the issues very promptly! Faith is definitely one of the staff members that we find extremely helpful as she has helped me and my wife with issues! thank you so much for everything guys!
The front desk staff is very nice and professional. They have been nothing helpful with any issues that come and maintenance requests. Brianda at the front desk always does follow to make sure things have been handled in a timely fashion.
Helping family move into tucson and their English is very limited and Sedona Springs definitely seems like their top choice now! Brianda was incredible explaining everything both in English and Spanish for them and answering all of their questions and concerns.
Stopped in to get more info on this place ...must say I was really impressed with Bryanna K ..she is very knowledgeable ..very informative ...and very helpful ...she was very patient ...answered all my questions ...She smiled the whole time ..you can tell she loves her job and does her best
Jazmyn was excellent!!!
Just moved in and so far it feels like home! Staff was very professional and courteous and maintenance was pretty reasonable in completing their work orders....probably be here for a while!
Excellent service and friendly office staff. Catalina always goes the extra mile in making sure our needs are responded too.
I went here to get an apartment, Bryanna was very helpful and made me feel at home. It was a pain free move thank you for all your help!
I am very pleased I chose Sedona Springs.The Staff was extremely helpful and courtious.I have had no problem getting them to fix the couple things that needed attention.I am very pleased at how quiet it is in my section.All in all I am very satisfied with my apt.
I found sedona springs while looking for apartments and they made the experience easy and welcoming! Bryanna was very helpful and worked with me to make sure it was the perfect fit for me!
I had a very pleasant tour and enjoyed the knowledge Brianna had regarding the property. This is my top three choices to pick from.
Avoid at all costs. Paper thin walls, so you can hear everything going on with your neighbors whether theyre on the top, sides of you or bottom floor. Very dirty inside and out. Literally only choose this place at a very last resort, the reviews boasting about it being great are most likely friends with the leasing department, shocker.On top of all this they will try their very best to tack in tons of hidden fees each month or when you move out. 100% worst experience in my life.
Excellent customer service! Bryanna was very helpful and knowledgable with any questions I had, and made my experience amazing!