Overall I enjoyed living here. My biggest issue was parking. If you only have one car per apartment then you are you fine as you can just park on the reserved space. If you have more than one car prepare to have to fight for uncovered spots or park a ways away from your apartment on occasion and there are people parking in the handicap spots. The move out process was fine and I feel like what I was charged for at move out was fair. When I had any maintenance requests things were fixed in a timely manner and anytime I needed to speak with the office staff they were polite.

Anna was great with transition to another apartment and walked me through the process.Thank you for all you guys do. Been here for 3 years. Maintenance was excellent also caring for my needs.

Update:: Limited parking, Couple of cars are parked in uncovered parking long term making it hard for others to find parking. When letting the front know I was told as long as the tags are updated and runs the owner can leave it in one spot. One car has been parked in the same spot since at least December of 2020.Front gate has never works at least since October 2018.

Over priced for what you live in yes they are nice and decent but not worth over 1000. Office staff and maintenance take a lifetime to get something fixed and done which I dont understand especially when paying a decent price for rent!! Kids always running the streets with no adults. I definitely wont be extending my lease here.

I give this apartment complex a 1 star because having a major pest roach problem. They were everywhere. The spray they did didn’t help they continue to come. I couldn’t live there with having two kids. It was unsanitary for them. The maintenance guys were great.Also parking really sucked there

I do like living here and I love the view I have from my porch . I wish they kept the pool open all the time! My sister got towed on her birthday when they painted a new fire zone line we didnt notice. Obviously they have MINIMAL parking, very insufficient. A lot of time I come home at night to NO lights for the stairs, dangerous and very inconvenient.

I am very tired of the parking lot situation. No where to park. Way to many vistors and no space. Always a bunch of kids in the gym and its never completely clean. Do not move here. Rent is over priced and the main gate is open to the public. Which means anyone can enter the complex. I repeat. Do not move here. Multiple owners in the past year that do not know what they are doing. Save your money and time.

Overall the response to maintenance requests is pretty consistent and the maintenance staff are all professional. That front gate to the complex is another story......Ive been here 2 years and seen it actually closed and working a hand full of times. Update.......the gate issue is not the Management problem, seems to be residents and/or guest dont know how to drive or lack patience to allow the gate to open or close as intended. Add another star....⭐

I’ve lived at this apartment complex for over a year and will not be renewing my lease. The neighbors who moved in next door have 2 small aggressive dogs that have lunged at my two children and my Husband and I on several occasions. I told the apartment manager megan and she did not seem to care at all, even though there are children involved. The neighbor and her aggressive dogs are still living next door to us. megan told me that we could move to a different apartment if we don’t want to be in the apartment next to this neighbor, even though we lived here before them and have never had any issues with our surrounding neighbors. When I asked what they would do if these dogs bit one of us megan said she would talk to their lawyers and find out, and never got back to me. We’re so frustrated with the situation that we finally agreed to move apartments but when I called the front office megan told me that there was a complaint made on us for slamming our patio door and told me that she wasn’t going to let us change apartments because we might upset our new neighbors. It seems to me that this manager is playing childish games with us. Today is Thursday and this alleged complaint was made on Tuesday but megan just now decides to bring it up when I call to inquire about switching apartments. When my Husband asked why she waited two days to tell us her response was that she doesn’t have to let us know when a complaint is made against us. Well if you plan on holding this complaint against us so you can go back on your word that we can switch apartments I do think we have the right to know when a complaint is made especially because the complaint came from the neighbor who has the aggressive dogs. Also, Maintenence told us the wheels on our patio door are worn down so we can’t even slam our door because it has to be lifted and then pulled shut because it gets stuck. What the hell is wrong with this so called Manager? Our children’s safety is at stake here but all she cares about is a complaint that was made by my neighbors about a sliding door being closed to loudly, but our children’s safety means nothing? When my Husband told Megan that we’re under a lot of stress because of this situation she told him that we could terminate our lease,really? So that’s not a solution, that would just create more stress for us megan. There was an email sent out to the tenants one day about a lost cat that they were so concerned about but concerns about us and our children being bitten fell on deaf ears and were shrugged off. So the aggressive dogs stay and we’re forced to deal with the fact that our children cannot play on the front porch or sit on the stairs to enjoy a nice afternoon or ride their bikes near our apartment because the neighbor will walk out with her dogs on extended leashes no mussels and can bite them but by all means worry about the sliding door that was shut to loudly. We pay a lot of money to live here and this is not how a family should be treated just because we want to keep ourselves and our children safe. We’re being punished because were concerned parents. It seems that this is a huge inconvenience for the office staff but they need to understand that our lives have been negatively affected, we didn’t ask for this to happen to us. I hope someone other than megan helps us come to a resolution for the rest of our time here, so we can enjoy the apartment that we pay good money for .

I was pretty happy with this place a year ago; even gave it 5 stars, but I cant give this place a good review anymore.Parking is a disaster; visitor spots are almost always full, especially around our apartment building. Have to park about a few spaces away from my own apartment every night. Tonight, this is the fourth time our assigned covered spot has been taken and we have to wait until morning for the car to be towed, which results in the cars parked there never getting towed.They use to have vacant parking, covered spots that werent claimed when certain apartments were open. However, they just disappeared without explanation and now there are empty covered spots, but we cant park in them without risking getting towed.They use to give us monthly updates. First it was delivered to our apartment and then it was posted by the mailboxes. Now theres nothing. I thought they would update us on their website when we go to pay, but nothing.

Well, I have officially lived here for one year now. It was amid changing owners when I got here and has changed owners again. So, my experience may not match my future experience since management has changed in the last few months. I am essentially a hermit so bare that in mind.I feel safe here. There is that. I have never felt any sort of hostility here though there was that one altercation I saw with a drunk lady and her mother but that was sorted out peacefully. I don’t think they live around here anymore.I don’t have a car yet, but parking could be a hassle. While there is assigned parking and guests are to park in uncovered spots. Residents consistently park in the uncovered spots closest to their buildings.I haven’t tried the pool yet what with the pandemic and all, but It looks nice from a distance. The place is clean enough, they have regular grounds upkeep. The one problem that is consistent is the dumpsters get overfilled very fast and especially the day after holidays.The largest problem in the past was the water and its quality. The tap water ranged from plain nasty to “this should not taste like pancake batter and I want to throw up.” It was shut off about 6 times last year. But I think, the problems have been sorted as the water quality does appear to have gotten a little better. Still I order Sparkletts.I don’t have pest problems, there are a few stray cats, but they seem nice. I saw a lizard once it was great. Maintenance has responded quickly and taken care of my needs with few issues. Air conditioning works and is very nice.There is a front gate… they tried to make it work… its still a work in progress. I have heard though that the reason it failed last time they started using it was not due to any problems with management but with residents not knowing how gates work.Location wise it is across from the school which can make traffic an issue but not huge. It is down the street from a gas station and further down is a walgreens so you can be pretty chill in this area.I will say, structure wise. I despise the fact my view is the building across from me, but I get what I paid for. Other then that the walls are not very soundproof. I know when the guy upstairs gets home and when he wakes up. I can hear people closing cabinet doors in their kitchen. Lately the pipes are making noise too as though someone was hitting them or something but that maybe a pressure thing. The only other flaw I would point out is my actual front door. The gap at the bottom is noticeable and the door handle isn’t installed quite right as you can see a gap in it and the wood. Doesn’t worry me as the place seems safe and I am a hermit who is almost always home and I am a biter when cornered. But still if I had a kid living here I would likely ask the door handle be a bit sturdier though the deadlock is fine.That is my over all assessment of the place. I just moved to Arizona so this is my first place here so I don’t have anything to compare it too. Management is quite nice and friendly and answer the phone and emails. I would say especially if you have kids going to school across the street go on and live here it is a decent place. I would be concerned if this place changes owners for a forth time as that sort of ownership turnover rate can’t be a good sign of something. But with the pandemic being what it is, hard to say what all the reasons are.So, there you go. For me and my experience it is a good place, Management is still fresh and new. The buildings are sturdy but aged. I am happy to be here. Once I have a car I might complain if people take my assigned spot but that’s a bridge about four months into the future.

Maintenance was promptly out to check the toilet in the apartment and got it running quickly. Then cleaning crew was sent for clean up. No headaches, just fast friendly service!

Well I do have one idea to share with you guys it would be nice to know when the pool common area is not going to be available by a email 24 hours if possible because not only for the use of the pool or spa but because of preparing to bbq an meal and to go out there and find it locked and ruin dinner that sucks thanks for all you do 10106

They took care of everything and were very prompt. The washer needed a part and they made sure we had a washer so It didnt have to go to the laundry mat.

I wasn’t updated on if the problem was fixed or not. Or if further action would be required. The guy just walked out

Northwest Tucson is an area expanding and growing daily. And Crescent Ridge is definitely doing the same. A place dedicated to excellence and improving their residents living experience, this community is working hard for you. New pool and lounge area relative to local resorts, this is a place worth checking out. Managed by Val, and her extraordinary team: Meg, Tim and Eddie, you will find no better luxury apartment in town.

I have done some research in trying to find my fiancé and I a place to call home and my god, crescent ridge knocked out of the ball park! First of all you just pull into the community and can tell it’s going to be a beautiful place to live. Secondly the staff is extremely friendly and informative and care for you. Timothy did an exceptional job by assisting us in our closing process for our new home. I would say if your in the market for an affordable and up to date apartment, this is your place! Well done!

Eric Silva is really good. He got my washer going and fixed my sinks. I really appreciate the fastness of his service. He’s really friendly and nice. And he looked at other stuff even though he wasn’t here for it. I thought that was awesome.

Eric came to make repairs last Saturday and he was quick, thorough and very nice! I was extremely pleased with everything! Thank you!

Have not lived here long, but so far light years beyond any other renting experience Ive had. This place is well kept and surprisingly quiet for being so close to a high school. The management and staff are really nice and willing to help. The maintenance crew are on top of any issues brought to them which is great. Glad I chose Cresent Ridge.

Megan & Terry from the front office helped me out a ton, I had plans fall through last minute with another apartment complex and they were able to get me moved in and good to go in a matter of 2 days, I can’t thank them enough! Very professional and hard working staff!

Maintenance has been quick to respond to requests, and they do a great job.

I highly recommend Crescent Ridge Apartments! Vals office staff is super friendly and courteous. Daniels maintenance staff is super responsive, attentive, and knowledgeable. This is a great place to live, even for young children. The grounds are very clean and the floor plans are extremely accommodating. I love how spacious the master bedroom suites are!

Very accommodating and friendly staff.

Thoroughly enjoyed my home here. Maintenance was always prompt. The office staff was always helpful and friendly. Honestly if my rent hadnt gone up I would still be there.

All the staff here has been super helpful, friendly and kind! Val is the best property manager out there! Property is beautiful and always kept up. Whenever I have a problem they are quick to act on it and always efficient!

I am very grateful to Eric for coming to my rescue today he came to replace my fire alarm and explained to me how to do it in case it goes off again. He always does his work with a smile. Thank you Eric

Just had maintenance come by to fix the screen door on our patio. Eric assessed the old screen and decided it needed to be replaced. He got us a new one that now has the ability to lock. He took the time to show me how to use it and even pointed out that the lock was necessary to keep my son safe. Very professional, quick and friendly. Thanks, Eric!

Very well kept property! Clean and maintained! Very professional staff and management! Friendly and kind willing to answer any questions. Highly recommended for a place to call home!

First of everything, I want to say THANK YOU to Eric, the maintenance guy for fixing every issue that my apartment had the moving date. He is so nice and friendly, honestly the best!Also, I want to say thank you to Megan and Val for understanding all the frustration that we had at the beginning of the moving process and make everything to make us happy.

I lived at Ridgeline apartments for eight years. The location is great! The property managers are easy to work with and very helpful. Maintenance is prompt to respond and very skilled. My neighbors were well selected and I never had any problems. My overall experience was excellent.

My power was out when I returned home this afternoon. Eric from maintenance rushed over on his lunch break to fix it for me. He is always kind and courteous and gets things fixed right away. It is such a huge difference from some of the other places Ive lived in town. Thank you to the entire staff for always being friendly and making stressful situations easier!

The 21st was the date I was to move in and my appointment was at 1:00 to get the keys. At 1:00, I was told to wait till 2:30 because they were not yet done cleaning. I called about 2:30 and asked if i was ready to move in and I was told yes and no because they had not gotten the new carpet yet. But I was still able to move in my stuff as long as some of my stuff was on the kitchen and bathroom tile floor for the next day as they will get the new carpet in for an hour. And the next day I went out to finish the last of my moving stuff and the new carpet was done and it looked wonderful. Either than that on the moving day, everything else is pretty amazing here. I’m looking forward to living here.

Crescent Ridge staff greeted me with smiles, and helped me find the perfect floor plan! Friendly staff and so helpful! The lush landscaping is gorgeous and maintenance really listen to your requests:)

These apartments are located in a great part of town. The floor plans are spacious and the apartments are visually appealing. I think what set this place a part is the management. When I had an a problem with an appliance, the issue was resolved immediately. I would definitely recommend.

Thanks again to Eric, we put a request and he came the same day. Next day, he came back to finish the job and we found a note explaining what he did with a bag of popcorn. Best maintenance guy that we ever met 😊

Ive been at Crescent ridge apartments for a long time. The new management team is awesome. Whenever Ive had a problem that needed to be addressed Val and the rest of the staff have been nothing but great. I would recommend crescent ridge apartments if you are looking for an apartment on the Northwest side.

Update: I am updating my 4 star review to a 5 star. Since the new owners and management team have taken over this place has dramatically improved. Living through all the construction and remodeling has been a little difficult at times. But all of the improvements are greatly appreciated. Val and her team are fantastic!Old review:I moved here 2 years ago with the thought of planned downsizing. Have older teenagers one just left the nest and joined the ARMY and the other is just about to move on with his life. I thought the high school across the street would be a great idea. After living in a home for my entire adult life, it took a while to get use to community living. I agree with a lot of the posts before mine, however people with whom live here also have to take personal responsibility to clean up after themselves & respect there homes / property / neighbors / ect. I am excited to see what the third year will bring with new ownership. I have seen several projects in progress and hopeful for the future. Overall if your motivation is to live in the Northwest and keep your kids in good schools. Just expect the normal atmosphere of apartment living. You get a wide variety of people all with whom may not have the same priorities as you. Whenever I have needed the management to help with repairs or any other issue they have always been on top of it.

I originally left a bad review because five years ago this apartment complexes was owned and run by the wrong people !! now Crescent ridge has new ownership The staff is amazing and the maintenance crew go over and beyond to help you !! I had a flat tire i’m a single mother with no help maintenance did not have to stop and help me but without giving a second Thought they helped change my tire as a single mom that means a lot that I could be part of a community that takes care of one another !!! This apartment complex has such an amazing community I highly recommend Crescent ridge ! ❤️🤟

Eric is an awesome maintenance person! He always explains what he did and what was wrong as well as tips to prevent further problems.Thank you

I have lived here for 2 years now. Management and ownership has changed and man is it for the good. Everything is improving do much here and I couldnt be happier. I was thinking about moving but now I will defiantly be renewing my lease. The new manager is so helpful. I needed somerthing fixed on my apartment and I had someone there the same day. She was very sweet. The rest of the office people have also been very nice. The landscape is looking so much prettier. Honestly anything I have ever been not happy about is changing and I couldnt be happier. If you are looking for a new place I would come check this place out! Great price and a great home!

I’ve lived here for four leases and this will be my last one. Living at Crescent Ridge is far from luxury. The monthly rent is rather high for the quality and the size of the apartments. It is as if the residents are paying for the new paint job and gravel.All of the appliances in my apartment are old and worn out. The kitchen is very small and there is not a lot of storage unless you want to take up space in the “dining room” and put in some shelves. When I lived here alone, it seemed like plenty of space. However, I have a little family now and it has become cramped. The master bedroom can barely fit a king sized bed and the second bedroom is not very spacious.The community as a whole is also less than luxurious. Neighbors do not pick up dog poop and leave their garbage sitting outside of the dumpster. Several neighbors have very loud trucks that rev up at 5:30am. Parking is awful and keeps getting worse, especially if you are a family with more than one vehicle. Don’t expect to find ANY open parking if it is after 6pm. The gate at the front has never worked since I’ve moved in, even after being given a gate key (and spending a non-refundable $25 to get an extra one.)I do appreciate several changes to the management and the maintenance crew. There are now notifications for packages and an occasional mass text if the water is being shut off. Maintenance appears more professional and knowledgeable. My only concern is every time I leave a message on the maintenance line, it somehow never gets received.It’s decent living if you are okay with mediocre and look for the silver lining in things. But after four years, personally, I cannot wait for my lease to be up.

My only issue was getting the electrical repaired so that the dishwasher did not trip the GFIC everytime it ran. This took several visits by maintenance.

Every other bad review seen here is spot on so I dont have to say much that doesnt validate the poor ratings this place gets. How its averaging over 2 stars blows my mind.My wife and I have been here for 3 months and its been awful since day 1. Dumpsters always piled high and flowing over for days on end, disgusting pools, and poor staff are just the beginning. We woke up at 6 am today to our water being shut off. Its 3pm now and there has been no communication whatsoever on what has happened or what the progress is. Just other tenants to inform you that the problem is still be worked on. Dont expect the office to answer the phone either.Our new home (2 bedroom apartment) was presented to us ready to move in, and our walk through was anything but pleasant. Stained and aged kitchen flooring, scuffed tile in the bathroom, a fridge that was dented all over in a way that appears as if someone took an angry bat to it, cigarette smoke tint on EVERYTHING, and pen/marker streaks all over the patio just to name a few...this place is labeled as luxury apartments, I still wonder what standards they look to for that title.Needless to say, we signed a short lease and are counting the days. No matter what your situation may be, do not fool yourself into thinking your living experience will be better. If you see a good review on this place, really look into it and see how credible it can possibly be.

Staff are super friendly, the manager Trish is so nice every time I was in there.The apartments are okay, but for the price that is okay. The gate doesnt work but I didnt really care about it at the time. Pet friendly too.Some of the people who live there are a little crazy but nobody really bothers you so that is good.

I wanted to take a moment to thank Val, Mgr, and Meghan, asst mgr,.You both make living at Creacent Ridge a pleasant and enjoyable experience.Val, you listen and problem solve. Friendly, kind and respectful.Owners and maintenance always on the move to keep the complex looking it’s best.

Looks like Val just conned 9 people into writing 5 star reviews since theyre all in the last two weeks. Two of them are word for word exactly the same.

Maintenance staff was prompt to complete my request and the two team members that came were quick and efficient!

Amazing place! Especially Meghan! What a wonderful experience 😉👍🏼

I have live in my apartment for about a month now, and nothing inconvenient so far! Nobody living near me has caused any annoyances either. I love the staff to they have been really helpful and nice when I got to the office!

Do NOT I repeat do NOT move here - this place is a TOTAL JOKE- if you have a problem in your apartment and you want it fixed...you can forget about it. If you call the staff dont expect the same person to answer the phone - the staff turnover is horrendous and none of them seem to know what they are doing so every time you call be ready to tell your story again!! We have had the same issues for months and months despite writing letters, calling corporate etc. our issues have gone unresolved. They have two pools. One in the back is disgusting, its green and never open. They dont properly maintain them so they are never open. The maintenance upkeep is a total joke - there is dog poop everywhere, they shut the water off with NO warning, kids run around unsupervised all hours of the day and night. The cops are always there, the neighbors are loud, the dumpsters all around the complex are completely full and overflowing, there is trash all over the grounds, I could go on and on. We can not wait to get out of there. Horrible horrible place save yourself some heartache and dont I repeat dont move here - You will be very sorry! I know we are -

Think the photos are great? Reality is way different. Their idea of a gated community is a piece of rope holding the gate of a fence open. One sparkling pool is as green as Kermit the frog. The other doesnt do much sparkling either. The pet area is nothing more than a fenced in flea fest. The grassy areas are overgrown. The poopy bags are frequently empty - which means there is a heavy dog poo presence wherever you look/walk. The staff is incompetent - served us a 5-day non-payment of rent three days after we moved in and it didnt stop there. If you can live someplace else, I HIGHLY recommend you do.

The matinance man was very nice and fixed all the problems !

Awesome management, especially Meghan. Always has a smile and willingness to help her tenants is what makes Crescent Ridge special place to live.

I dont know if I would give Crescent Ridge a very good recommendation. If youre looking for a decent apartment in a decent area, this is the place for you. The front gates are almost never locked at night, which was a huge thing for me since my husband is in Afghanistan for the next year. The people in the front office were always trying to scam us for something. The moment I would get something that needed to be fixed (I.E. the sink, the heater, the shower, etc.) they would pretend like I didnt exist. I always had people parked in my spot and the management did nothing about it. Also, dont forget about the professional carpet cleaning you HAVE to have before you move out. If you dont? You get a HEFTY fee. There is always dog poop everywhere, the maintenance guys NEVER do anything, and they always have some kind of project going on that makes it impossible to get a decent nights sleep. We had sand, hunks of wood, rocks, and more weeds than you can imagine ALL OVER the walkway at the base of our stairs from the maintenance guys. After complaining every day for two straight weeks, it was finally cleaned up. In all, I would recommend just renting a house for the rent and fees youll pay here.

This is an excellent place to live! I moved in a month ago and its the best apartment complex Ive ever lived in! The staff is very friendly, the property very cleaned and well maintained, and I love the family/community experience. I highly recommend this place!

There has been a lot of positive change since the new manager Valerie took over, she is really getting things done and I can’t wait to use the new gym when it’s done!!The manager is the best this place has seen!

They are not honoring the memorandum from the governor apparently. Witch makes sense because when I gave them $4000 around 7 months ago and was under the impression it would be for future rent and the past rent I wasnt abel to pay (BECAUSE I HAD COVID 19 AND ALMOST DIED and thats what I was told!) would be added to the end of my lease, was not true. So apparently they just do whatever they want here. Got my 5 day notice. During a pandemic. Its not like Im new either, Ive lived here almost 5 years. But thats apparently not important at all. All that matters is getting as much $$$$$ as they can get. Im terrified to even leave my house because if I get covid again Ill die, but well see how homeless works I guess.

Decent place. A bit expensive for what is offered. Gates dont work at the moment, rear pool has never been opened as far as I have seen. New management company is a bit of a breath of fresh air. First time in the year Ive been here that Ive seen groundskeeping. We will see what this new company does and if they can turn the property reputation around.

Beautiful spacious property with all the luxuries to make you feel like its home.

The Ridge is one of the best apartment communities Ive been in Tucson-lovely, well-appointed apartments with fabulous views, gorgeous interior design and common areas, all-inclusive gym and a particularly new attractive pool area, elevated and very sophisticated---wonderful luxury to experience. The location cannot be beat---lots of tree-lined streets and one of Tucsons best coffee spots literally walking distance. The staff is professional, accommodating, informed---this means a lot when considering a move to a new place a special thanks to property crew always prompt and ready to help. Its a great asset to look forward to dealing with your apartment management (Valerie and Edward) because theyre upbeat, effective---and interested in making your experience the best it can be. Cresent Ridge is well worth your consideriation. Thank you Cresent Crew! :)

Love the staff here, Angie is great! Apartments have a good layout feel safe and they are clean! Cabinets and counters are much newer than the last place I lived! Much more contemporary light cabinet colors make the kitchen feel bigger.

Highly incompetent management, even after new management took over. They have this $87 non-refundable bond they forced me to sign up for while moving in when I specifically asked for a $200 refundable deposit. They messed that up on moving in on my contract and was not handled later. Two and a half years later, even after the new management took over, they took the whole deposit without valid justification. These management companies are not resorting to legalized extortion.When I moved out 2.5 years later, they took the whole $200 deposit.They pro-rated rent for my move out only to have it $70 shorter, so thats rent money and then took the other $130 for cleaning and painting when I got billed. We, my wife and I live very clean and left the apartment impeccably clean. We even carpet cleaned the entire apartment and the left the carpet and walls spotless. I have no idea why they would take all $130 for cleaning and painting. We cleaned the appliances and even caught new oven tops for the oven, just to show how thorough we were. They are renovating their apartments ... off of my expense so it seems. My wife and I also took pictures and will use them to file a complain with the Better Business Bureau (BBB) and Chamber of Commerce. Its the reason why they refuse to do a walk-through when you hand over the apartment because they will justify it to themselves when you are not around and vampire your whole security deposit by a bill in the mail.The maintenance management is horrible. Never seen an apartment complex so bad at this. This is by far the worst I have ever seen. I had a hot water tap that broke where I cannot turn the tap or use it and reported it. It has been a week for them to fix and still have no hot water at my master bedroom. Also, I had the AC capacitor blow out. Maintenance responded a day later where this is by contract is considered to be an emergency maintenance as my apartment was 85 degrees Fahrenheit for two damn days. Their washer and dryer destroyed some very expensive shirts that I had as well.By taking with speaking with neighbors, many turned out as convicted felons that served time. Cops are always showing up at the apartment complex for a variety of issues, which doesnt make you feel very safe.Trash thrown everywhere and constant water leakages in the infrastructure spilling water on the roads.Again, I will file a complaint report with the Better Business Bureau (BBB) & the chamber of commerce.

Great apartment! Staff is great as well! Anyone that wants a great apartment living, needs to check out Crescent Ridge.

Toured the Community to transfer to Cresent Ridge which is a sister property and was very impressed by the NEW TEAM! Valerie is one of the best managers that I have ever known when it comes to customer service and the maintenance team was very nice and when I asked what the turn around time was for a work order I was told usually within 24 hours unless its a emergency then its right away. Eddie the supervisor for maintanence was very nice too.

I read the reviews, I ignored the reviews, I hate this place. Im moving out this month, been here a year.At first is seemed fine, but then stuff started to break, management turned into GIANT fire breathing dragons from Hades. (not good dragons) Stay away! People are jumping ship left and right.Trust this review! Trust ALL of the reviews! Dont bother.

Love it here. Thank you for all the upgrades you guys are doing.

Very professional and nice. The ladies in the office were sweet and very attentive to our needs.

Love the changes that are happening with the paint and parking lot. Maintenance is much better and timely.

Eric is awesome took care of ac right away, I have to mention that the Supervisor Eddie and his maintenance team has always been quick to respond to any situation, in all my years of living in apartments they have been the best, its going to be hard to leave when my time comes.

New management is so much better, they were very helpful and courteous when helping me move out.

Living at Crescent Ridge is something I will always cherish. The apts are very spacious and very quiet compared to other apts I have lived in. The staff are so wonderful and they know you by name when you walk in. Whenever I had an issue with something it was taken care of right away. I can never say enough about how wonderful it was to live here. If I was to live in an apt again I will chose Crescent Ridge. A big Thank You to Val B. for making sure I was taken care of when I went in to talk to her about my situation. Cresent Ridge is the place to be where you will be treated as family not just another tenant.

Nice clean place great for family and the staff really works with you 🙂🙂

A reasonable place to live.

They are quick to resolve any issues Ive had over the last year.

Stay away from here. I have lived at Crescent Ridge for 5 years, and when we first moved here it was a very nice complex, but after ownership changes it has gone downhill. Allison-Shelton the current owners have allowed it to deteriorate rapidly in 2013.The police are constantly here, garbage will be piled up in dumpsters for more than a week, a month won’t go by without water running down the road inside the complex from a leak in the system. Your water will be turned off without notice during the repairs, and you will be dodging the huge potholes from the different spots the leaks have been that remain unpaved to see if the patch will hold. Drug use is rampant within the complex, and the grounds are covered with garbage, cigarette butts, dog poop, and beer cans and bottles.In January 2013 twenty cars were broken into by someone living right across from the leasing office. They stated that the break in was not committed by anyone living in the complex which proved not to be true.Maintenance doesn’t have time to fix anything as they are busy working on getting large numbers of empty apartments ready to rent because there is a mass exodus from Crescent Ridge.

Ive been here for 4 years and Im so glad theres new management! The manager is so sweet and caring

So far so good. I have only been here since June 24. I wish they would kill off the nasty mushrooms in the yard where the dog park is going to be.

A wonderful place to live & amazing staff!

Love the new management and office staff.Happy to see the changes

When I moved here, I was not informed that for your cable provider, DirectTV through Century Link was your ONLY option. I see many people with Dish Network but was told today by Reanna that those people had it prior and that now it would be a waste of my time and theirs to call them out because they would not give them access to the wire room. Direct TV is way more expensive than Dish Network and still advertises low promotion rates that are expired and they will not honor them when asked. Wish I would have known this prior to moving in as Direct TV is probably one of the worst providers out there.

I really appreciate the opportunity for living here and Amber was God sent for me. Thanks for moment of memories for me, and given me time back means the world to me.

As many of you can probably see, I do not and have never written a review. I clearly feel strongly about the atmosphere at this complex.Val seems great at geeting back to people when they leave a raving review but wouldn’t bother if it was anything less. The service here seemed amazing at first. Until we had bagan to deal with Rihanna in the front office. Mediocre at best. Unfortunately we have had many issues since moving in here that have gone un- attended. My lease can’t end soon enough.To say the least I am uncomfortable living here, and feel as if we are not welcome and not valued as paying residents. Hopefully we see some sort of improvement as far as the attitude of the staff and their sense of urgency with pressing issues is concerned.Residents here are clearly not valued. And are seen as DOLLAR SIGNS. I would not reccomend living here until maybe they get their act together.

Maintenance sucks. Took 5 months to fix a leak with multiple calls to the office. Maintenance enters with out permission. Wouldnt wish this place on my worst enemy 🤔

This is one of the worst apartments I have ever lived in and I have lived in some rough places. It is so dirty in the back of the complex, we chose a building close to the secondary pool so that our chdren could swim and we wouldnt have to walk to the from.Big Mistake. The pool was usable for maybe 2 weeks and then it was a swamp due to poor design, rain water and mud flooded the pool till you couldnt even see the bottom. Whats worse is that it was left to sit there and smell due to it being stagnant. The actual apartment we moved into has had to have so much work done to it because the property managers clearly dont give a darn. The maintenance people that fix stuff, dont care either Im pretty sure they carry around a was of gum and some duct tape in there tool box. Also I have an I cant son who I formula feed, so I need running water to make his bottles. Today, without warning, they shut off my water because my neighbor was having g something fixed!! Unreal. Please dont move her its just awful.

If you dont have concerns about mold destroying your health and the smell of trash and dog feces then give them a try, also maintenance is non existent and upstairs apartment must have serious water leak as its the cause of severe mold growing in my apartment. Toilet broken took 3 months to repair, leaky faucet over a month now, sidewalk to our apartment littered with debri and the list is estronomical, our neighbor had a toilet overflow and our apartment got soaked, what a hellish nightmare, my lease will be up in a few months and Ill rent out in the country where I came from and for less as Ill do all the repairs myself.

Ive been here 4/yrs moving out in 2 months, the apt complex is a mess. Water shut offs, water leaks, trash all over the outside of dumpsters. Renters leave their pets mess on the premisses. They advertise as luxury apartments but not even close. Most of this has happened in the last year, the manager that was here and here maintenance crew did an ok job. But now there is no maintenance crew, the outside areas of apt, complex never get landscaped. Just the front of property. If I were a college or high school student this place would be good enough to live in. But, Im not and its not a ok place to live in. If you do chose to live here best of luck to you.

I would not recommend this complex at all. My daughter lived in the complex!! Trying to get items fixed was a joke, pool was always flooded, and trying to get your deposit is even a bigger joke.

Thank goodness, finally new management! Things are looking up

This is the worst place Ive ever lived they have a 48 hour policy for fixing stuff what a joke I went a week without an oven and now 3 days without a kitchen sink. When it rains the walkway to my apartment gets flooded cant even get to my apartment. They always have an excuse for problems

If I could give this apartments no star I would.I have lived at this horrible place for the past year. First night my car got broken into and everything stolen. When I called to see if this happened all over the property to see if I needed to make a report. I was told it was taken care of. I never got paperwork on the report or my belongings returned or at less the amount they where worth. I talked with some other people that lived around me and they explained this happens every few months. Dont keep anything in your car that is worth anything. Its the kids that run around with no parent watching. During the first 3 months I had put in over 10 work orders due the apartment not being ready on my move in date. It took my whole lease for not even 5 out of the 10 to be addressed. Within the 4th month I had water leaking from by bathroom celing at 2am. Not just a drip drip, no we are talking like running water. Called the emergancy maintaince. No one came out. Called the office the next day 16 times. No answer or returned phone calls. Went to the office and waited 45 minutes for a staff to notice I was in the lobby. Once I told them about the water leak they asked me if it was still active. I explained no but it needs to be addressed. Respones was Well if it not leaking than we cant fix it. You will need to wait until it leaks again. WHAT?Within 2 days the leak started again. It took them 4 hours to have a mainance person come to look. Thats after calling 10 times for someone to pick up. (Note: I was at work and my boyfriend was at my apartment when the leak started a second time). Respons to the leak was We are just going to let it dry out. No repair done. One month later the leak happened again. They cut a hole and left it open to air it out. Never came back to patch the hole. I was told not to use the bathroom since there is a hole. 5 months later they get a pummer to come and find the leak. Still no patch. I called the office again and I was told one week. 2 and half months later it was patch.I called the property owner about the lost space and the reduce of my rent for not being able to use one of the bathrooms I was paying for. Respons You will be paying the full amount. Its not our failt you could use the bathroom. You have two. RUDE.Putting in my 60 day notice and the months rent. The manager at the property took my letter and informed me that I am not welcome back to the property. Once out side heading to my car a staff member opens the office door and yells Did you get the full amount on this money order. RUDE!!! Why not ask me while im setting in front of you?During this whole time of lazy people that say their working I would walked up to the office and the staff would lock the doors during bussiness hours and placed the closed sign on the door.Horriable place to live. The staff are lazy and rude. When asked a simple question they have no clue. It is like they have never been trained in dealing with customers. Its really sad.This is including the dumpster are alway over following and trash is all over the property. The pool is green and you can even see the second step. Children (the younest I have seen was 3 years old) run around the property at midnight to 2am. All the maintance people do are drive around on golf carts acting like they are doing somthing.

We move in June 1st very nice staff and beautiful apartments :)

If you ever have a maintenance issue it will take forever to get resolved. You have to contact them multiple times about the same thing. I lived there for a year and had problems with the sink, dishwasher, washer, and the leaks on the roof above the washer and dryer. None were resolved in a timely manner.

CONVICTED FELONS AND/OR SECTION 8 APTS 1st couple of buildings (of course they dont tell you) !!!!!! DO NOT MOVE YOUR CHILDREN HERE!!! VERY unkept and DOG POOP EVERYWHERE! The people there are GROSS. Maintenance takes forever to do anything in you apartment! Angie i.e. The MANAGER in the OFFICE is EXTREMELY RUDE! COPS ARE THERE EVERYDAY if not multiple times a day :/ We wanted out so bad we broke our lease early. The 1 time we were late on rent they charged us $50/day which is supposed to be $15 and I never got the $$ back. In the 6/7 months we were there they shut the water off 7/8 times for hours with NO warning and they claimed they had no warning to notify the residents which is BS because they were NOT emergency situations... they are just LAZY! They people upstairs were sooooo LOUD I begged them in tears to please stop and told the office and they NEVER did anything. They also say there are no aggressive bread of dogs are not allowed but they dont follow that rule either. DUMPSTERS ARE ALWAYS OVER FULL for days if not a week or more...disgusting! And they NEVER close the gate at night. I could go on and on.SERIOUSLY...DONT DO IT! And its unfortunate because that area has great schools :/ AGAIN especially if you have kids DONT DO IT! ORO VALLEY is the place to be ...well worth the extra $100/mo. with a ton more square footage aprox. 300 more SQ FT.

Nice quiet place to live, maintenance gets the job done when there called, the head of maintenance and his staff are awesome at getting things done, and the new management team seem to be right on the ball with things even though I havent had the pleasure of meeting any of them in person yet . I hope they get the little kids running around like lost animals under control before someone gets hurt.

Maintenance was done as requested.

Maintenance responded quickly.

It was a very clean and never had a problem and

Horible place !!! Too much to list . If you have low expectations, youll be pleased .. Dont count on pools being open yr round and in good working order either .

The buildings are newer 2008-09 however, everything is poorly put together and cheap feeling: plastic water shut offs that do not work, loose plumbing fixtures, the plumbing had quite a bit of sand in the water lines which had clogged several fixtures and had to be flushed... there was not a lot of thought that went into appliance placement either it seems, as the dryer door cannot be fully opened due to the doors to the laundry closet blocking it, very similar situation with the fridge and the dishwasher in the kitchen, which both were not very clean when I moved in either ( I can’t tell you exactly how much food splatter or hair I cleaned up from the previous residents but it was somewhat gross, I wonder if they will have such a lax standard for cleanliness when I move out but I doubt it and would not be surprised to see a similar situation as with another reviewer here)... The main entrance gate has been broken ever since I moved in it’s held open by some rope and there seems to be no plan to fix such nor employing the security gate card system which would be nice maybe help with my next point... There is never enough parking here either most of the parking is assigned with a scant number of uncovered unassigned spaces, I’ve actually had to park several blocks away if I get home after 8 ?! I specifically inquired about this before I moved in as I have 2 vehicles and the office staff assured me there is plenty of parking, not so, I had a guest come over to visit and she couldn’t find anything open on a Thursday evening around 7, very inconvenient. Many of the neighbors are quite loud being younger and the acrid smell of marijuana can be smelled on a daily basis just walking around the complex in the evening, as people smoke right on their front patios with impunity! But they have a strict no marijuana policy, doesn’t seem to be working... Did I also mention the complex is right across the street from a high school so good luck trying to get anywhere right before school starts and right after it lets out, also the bells can be heard as well as all the sporting events from my patio, kinda lame. Overall they seem like they tried to cram as many buildings into a tiny space with not enough parking, for as cheap as possible in a rather inconvenient area... I do not believe I will renew my lease.