I absolutely loved my time here. They are super friendly. If youre getting a pedicure Eden is awesome! She was so nice and I made an appointment to come back and specifically requested her next time. My french dip was done by the female owner. I didnt catch her name but she did a very good job. For the Pedi GET THE PARAFIN!!!
Very great service and very friendly!! Would definitely recommend
Super clean and looks very professional. My wife and daughter went to get their nails done together. I think that they said Michelle and Mary took care of them. I dont know anything about nails but the girls raved about this place!! My daughter got a fun design and my wife went more traditional. They asked me to write a rave review as my wife worded it and my daughter said they were totally legit. :-)
BEWARE! TERRIBLE CUSTOMER SERVICE! We made an appointment a month in advance for a bridal party of 7 people with full services. We called several days prior and the morning of to confirm. They were rude upon arrival, and did not plan appropriately for everything we requested. They were not willing to accommodate everyone and we did not all get what we planned for. We will be making last minute arrangements at another salon. Additionally, they charged $20 for a polish change (not a full manicure, no massage, no oils, no cuticle care) and $17 for toes. I would not go back. I’m very disappointed, as is the bride who was hoping to make this experience a beautiful one. With 7 girls willing to spend upwards of $100 or more, I’d expect them to be willing to stay 15 minutes past closing to accommodate. They must not need the business, so don’t bother giving it to them!
Scheduled for spa pedicure which should be an hour session, they only give standard pedicure of 45 minutes. Make an another appoint to give second chance, they LOSE our appointment and said we never made appointment. They WAY over schedule themselves.
I came for a pedicure on a random Thursday. I was excited because it was my first pedicure in quite some time since I’m a mama on a mini vacation away from the kids. I didn’t make an appointment because I figured it was an early Thursday morning. They said they could fit me in. Ben waved me over to the seat. He spoke very little to be, and signaled when he wanted me to move my feet. I looked around and it seemed like the rest of the staff was very nice and professional. Ben was throwing tools down when he was done with them, slapping on lotion. It almost seemed like he was angry or something. I couldn’t help but laugh at one point. My treatment seemed different than the person next to me. He got the shellac light and I said “No thank you, I really just want regular polish.” He rolled his eyes and raised his voice and said “Well! You picked a shellac color!” I stated I’m sorry, I really have no way of knowing the type of polish since they are all codes. Another staff member informed him that regular was available. He painted my toes, but didn’t place any toe seperators, so my polish was smudged. He asked if I wanted to pay, so I gave him my card. He went away to somewhere that want the register and I couldn’t see him, which made me very uncomfortable. I unfortunately won’t be back.
Ben performed my pedicure and My did my nails - I was in town just for a couple days and had an amazing experience. My did nail art for me that looked exactly like the photo I wanted!! I will definitely be back next time I’m in TC. Thanks so much!!!
I had a disappointing experience and would strongly recommend not going here. I ran into traffic causing me to be a few minutes late to my appointment, but called ahead to let them know I would be a few minutes late since the traffic was stand still. They were rude and said I would need to arrive within 10 minutes or come back hours later. When I arrived within 10 minutes they were more rude and refused to do a design on my nails despite being promised that over the phone. The manicure was the worst I have ever received. They cut my finger with the file causing my finger to bleed. The nails are uneven. My nail sticks out under the fake nail at the corners.
Great experience! Haven’t been this happy with nail results in a long time. Leo did a great job (a little pushy) but worth it for these beautiful, natural looking nails.
Not suited for large parties!Planned a bridal party and gave a weeks notice. As you know, it can be tricky to get 7-9 bridesmaids all in one place. 😂 We were 12 minutes late and we came in to being scolded and rushed. One girl was unable to get her reserved pedicure and the BRIDE only had time for basic color pedicure. The nail work itself was fantastic and our nails looked great. Just beware of their customer service!
Im so happy I found this nail salon, Rosie did an excellent job! Highly recommend!!
They were amazing got a pedicure for feet I have diabetes. And they made my 1st experience enjoyable and would recommend them to anyone
Granddaughters first time to get nails. Not happy they are short and she could not understand the technician. It was very costly. I will not come back. Sad experience for young girl
Best hot rock message in town! Had my eyebrows, toes, and dip done. All three were great!
Great place, clean and sanitary before anyone expected!! Friendly and willing to work with you schedule!
Went with my mom to get our nails done, my moms turned out really nice with purple gel nail polish, mine didn’t turn out like the image that I shared directly from their Facebook page, looks like a teenager did them and the nail edge didn’t get cleaned up and it was rough on the edges.
Came in with a party of 5 including two kids and they were so patient with them! The quality is phenomenal, couldn’t ask for better. The staff (especially Angie) was very professional and thorough! We will all be coming back.
First time at the Nail Bar and was very satisfied. Jolene was very kind and made sure to tell me if I saw anything I did not like to let her know. I did not see anything wrong, but really appreciated that comment. I will be back. :)
Go see Tina and the rest of the crew for great experience!
The shop is very clean and up-to-date. There are several manicurists and several doing pedicures. They took your temperature as you signed in. The price was very reasonable for a manicure.However, my tech M was unfriendly, curt, and seemingly resentful that I did not take a higher priced manicure. Both the receptionist and M were pushing a more expensive manicure which I did not want to have. M rushed through my manicure, leaving some traces of nail polish on skin rather than on the nail. I would go back to the Nail Bar, but I would ask for a different tech.
I love the nail bar! My favorite person is Mary!
Mother Daughter manicures - great place great service.
Michelle is amazing! She is sweet and talented.
This was hands down the best manicure I have received! Super efficient, detailed and careful. The technician was delightful and engaging (thank you My). I will definitely be back!!
Mary was terrific! Quick and easy in and out, plus pricing is certainly comparable to low for the area.
Loved my experience at The Nail Bar today! Amazing facility and staff! I had previously had my acrylic nails done by Cherry Nails in Charlevoix, and they did a terrible job. So, after dealing with them breaking and chipping for three weeks I decided to have them redone. I was looking online and seen that The Nail Bar had the best reviews on Google and Facebook. So, I traveled almost an hour to their salon to have my nails fixed. I had a manicure, pedicure, and my nails fixed for a very reasonable price! I came into the salon as a walk in. They got me sat and started on my pedicure within the first five minutes of me being there! My pedicure was awesome! As well as my manicure! The nails I already had were thankfully fixable without having to take them all off. And now my nails look flawless! Very symmetrical and even! Also, very pretty! Definitely worth the drive, and I will be coming back when my nails need maintenance again!
Had my nails trimmed and painted, they looked great!
The best pedicure Ive had hands down!! The hot stone massage on my calves was everything I needed!! My toe nails are so shiny!! Very kind and prompt service.
Started getting my nails done here, will not go anywhere else. I have a job with lots of lifting and moving and had a nail chip after getting them done a couple days prior. They squeezed me in that morning to fix it! All the employees are lovely and pricing is fair.
Cannot reccomend this place enough. The staff is so kind and helpful. They did an amazing job with me and my bridesmaids. I will defintely be going back!!! The facilities are amazing and they treat you so well. ☺
I didn’t get what I asked for. it lowkey looks like a 5 year old did it, when he did my nails he was asking people what should he do with my nails I picked but they wear not even that hard to do .like I could do themOn my own, but I asked for dark purple Lines mixed in with the acrylic, but I got circles and it stands out more then it should :( so now I gotta go around looking like a 5 year old did them :( BUT THE POINT IS IT WAS BAD
First time customer and I will be back. Friendly, good Covid measures in place, and competitively priced.
The pedicure tech cut my toe by continuing to shave the edge then got nails done and they did nothing to my nails and charged $55 and said oh sorry for making me bleed and not put anything but alcohol on it
Helpful, friendly staff, and relaxing place. Will definitely be back!!
Very clean and friendly staff
Great location and friendly staff. My pedicure was done very well, but my gel manicure was unfortunately not. Lots of bumps and it started lifting after a week. EEK!
My friend and I go every 3 weeks. I haven’t had a pedicure I don’t like! I’ve tried them all. Go for the $60 Jelly! It’s the best. The $30 base is surprisingly complete too if you don’t like a lot of product. Make an appointment. These guys are ALWAYS BUSY - a testament to how great the environment is. So good to see people who have been in the community for YEARS finally owning their own shop.
Jo and Q are the best in town! I went to them when there were working for another salon before opening their own. They’re nice and friendly and jo literally can do any nails you bring her a picture of
I do not live in the area any longer. Received a gift certificate while I was visiting for Christmas. Not impressed! Fancy, upscale inside, but lacks personal personality. I had black nail polish on my toes, it is still around the ridges. Not intrested, hope it does well.
And I found my new nail salon. The interior is gorgeous, everything is clean and they obviously take a lot of care to maintain it. Great location were you can actually find parking on the street or near by. Jolene was wonderful and gave one hell of a dip manicure. My nails looks perfect, and although she was busy busy busy, she still fit me in as a walk in and was very detail oriented. The pedicures they offer looked amazing and I will definitely get one next time. Although I was a walk in, I would suggest an appointment, especially during the summer months.
The owner did an amazing job fixing the nails that My refused to finish. 10/10 would recommend the owner and salon, just dont ask for My.
Great atmosphere, good conversation and beautiful work! Jolene is artistic and a great business owner!
Fantastic pedicure! I just did the basic, $30 pedi but I was amazed at everything included and how fantastic the technician was. Hot rock massage on my feet and calves, along with a regular massage and soak. Everything was very clean and the technicians were very nice and professional. Will definitely recommend!
Love the dip. I dont like that I cant add a tip to my debit card. Tips are cash only
Great prices and they always do an amazing job. I love the atmosphere!
I have come to find the Nail Bar is overrated. I have had about five powder dip manicures there and the quality has declined each time. Even with an appointment you are going to wait awhile and then your services are rushed (and you may or may not get the nail technician that you specifically request). Some of my dip manicures have turned out sloppy or have chipped/the top coat peel off earlier than the should. I have recently heard of other people have their dip manicure cracking a few days after getting it done here.Its one of the more inexpensive dip manicures in town, but spending a little extra might be worth it. Oh and the seating at the bar is super uncomfortable without enough leg room so you end up slouching the entire time. I wanted to really like it here but I think I need to move on.
I scheduled a dip manicure. Jolene, the owner, was my nail tech. She did a decent job on my nails, but neglected to complete the full manicure. She was distracted the entire time, as she clearly was not confident in the person scheduling and greeting customers. She jumped up in the middle of my nails at least ten times, was rude to the person who was working the front desk, and was rough on my hands. This place is wall to wall people - they actually have to turn away walk ins - but they need some serious refining in the customer service department.
I had high hopes for this place because there really isnt a great nail salon to be found in traverse city. The decor is nice, free water and candy is appreciated and it appears clean.HOWEVER. I have had services done there five or six times now and each time has been a mediocre to bad experience. I keep wanting to give them another chance but I am finally realizing that this is just a consistently badly-run salon.My biggest complaint is that appointments mean nothing. I have gone there by myself and I have gone with a group, always with an appointment, and I have never gotten in on time. No one greets you when you walk in the door, no one updates you on your wait time, and even if you have an appointment, it is almost definite that you will be waiting 20 to 40 minutes before they will get you in.One time I had friends in town and five of us were scheduled for pedicures at the same time. I had called probably 3 weeks in advance to make this appointment. When we got there they were of course not ready for us, and we ended up being there for hours as they fit us in practically one by one. We had dinner reservations to get to and it was extremely stressful - not the kind of feeling you want at a salon! No one explained or apologized.That was the most frustrating of my experiences, but each time I am there it is the same issue. Further, the services are mediocre. I almost always have smudged toes or shellacked nails that peel far sooner than they should.I really wish I could support this place but I unless I hear that they have made major changes, I am done. Such a shame!
My friend and I tried this nail place and really loved it. We went back a second time hoping for the same experience and we were extremely disappointed. Both our nails have so many bumps and bubbles and even though we had an appointment we both felt very rushed and it showed in how our nails looked and felt after.
First time trying this place as I love traveling to Traverse city. Very quality work👍
Loved the beautiful interior, recd excellent services but..... Even though we had made appts a few days ago we had at least a 20 minute wait. We definitely will go back !
Beautiful location! Perfect for bridal parties and large groups! Everything is very clean and the staff is very friendly and professional! Amazing pedicures!
Very nice business, good prices. But you get what you pay for, and there isnt an adequate tipping system.
Great staff! Only got a pedi but it was 👌🏼. Clean and thorough. Lots of chairs to accommodate groups for both mani and pedi.
Amazing. I stopped getting gel/shellac a couple years ago because wherever I went around traverse they would always chip/peel within days. The older gentleman who did mine at J&Q made me want to start getting shellac again. My nails didnt chip or peel at all for a solid week and a half. Like it should be. They even stayed in good condition for around 3 weeks somehow. Great employees, good pricing, perfect loacation, and the inside is nice and cozy. If I ever get my nails done again I will be going to J&Q without a doubt.
Best place in TC for mani/pedicures! Newly opened, it is fresh & welcoming inside, & the staff is wonderful! I wont go anywhere else.
Limei was the BEST!! Thank you for doing an amazing job with my pedi/mani :)
Had one of the best pedicures I’ve ever had. The mint moji-toe pedi is top notch. Great scrub, massage and paint job. Would highly recommend. Make a booking as they were really busy.
Horrible service
New, clean, great staff and perfect location. This is my go-to place for mani and pedi in TC, and I highly recommend it. Price is comparable to other places but the environment is the best around. They have extended hours which is convenient, plus free coffee and tea for the caffeine lovers.
Love this place .. great service !! they do the BEST pedis !! Very friendly and best of all very clean !!
Love the atmosphere. Very professional. My toes look great! Thanks Angelina.
Always a great experience and the owners are always super helpful!
A lovely addition to TC! We did walk in pedicures & they were quick to accommodate us. The Pina Colada pedicure was divine & we were pleasantly surprised by the amount of massage in it. They certainly spoiled us.I would recommend Angelina! She was very warm and friendly. We’ll be back for sure!
Best nail place in TC without question! Beautiful new space, and the staff are highly skilled, professional, and just plain nice.
They always do a good job, but the guy I had scrubbed my feet to hard and they had little red marks on them. But otherwise it was good
They do an amazing job but it takes two hours for a mani-pedi and its expensive. I go here when I want to treat myself.
Great atmosphere, nicely decorated and loved that the nail polish was organized by color and not just helter skelter.
Do not bother making an appt. We made an appt because we were trying to do pedis on lunch. We waited 45 min after appt time before they even started. Then they almost started on someone who was there after us and who was a walk in! Cute building and if you arent bothered by spending 3 hours then the price was reasonable.
Ellie did an amazing pedicure! Beautiful clean place❤❤❤
Great service. Clean friendly atmosphere!
Such a nice place,great aesthetics!
Love Jolene, shes the best nail tech❤
Made appt for pedicure, and get there and told the lady what one i would like and she said that she didn’t have enough time for that one😑 then why make an appt if u can’t get what I want.
Unfriendly staff, felt rushed even though I had an appointment, finished nails had spotted/cloudy flecks in them, and multiple nails had bumps where my dip powder had clumped together. Will not be going back.
They do a nice job
Manicure was okay, nothing special, pricey
Great Service.
Best place in traverse ciry
Amazing experience with Tina
Nina is the best
Great service!
Great service
Very friendly