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Lester Glenn Collision Center
1501 NJ-37, Toms River, NJ 08755, United States
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Lester Glenn Collision Center

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Ra
Review №1

This place is amazing first off the front staff is awesome they are all extremely friendly, helpful and very knowledgeable about there job a big thanks to them and Dan who was in charge of my truck was the best he made sure everything was perfect to my needs and kept me updated with progress couldn’t ask for a better man on the job. This was the best decision I made was to bring my new 2019 Ram Truck to them I had less then 12 hours on it before I got hit on the driver side rear door and bed area. Dan and the collision department went through my truck with a fine tooth comb and it looks like it just came off the showroom floor if not better and of course the detailing of it after it was all completed was great. I am extremely happy with the way it came out and you can’t tell that it was ever in a accident after the work they did trust me you be extremely happy. Thank you again Dan and Staff.

br
Review №2

Just got my car back and it came out great. Dan is a standup guy and very honest. He kept me in the loop with the estimate and the repairs. I know where I am going if I ever need to have repairs done again.

Ns
Review №3

Amazing Experience! Recently, I had my Infiniti repaired at Lester Glenn Collision Center with Dan and his crew. Everyone was so helpful and efficient. To say they did a stellar job is quite an understatement! When my vehicle was returned to me, it looked like a brand new truck. It was not only repaired within a speedy timeframe, but fully detailed. Dan and his staff went the extra mile to make sure the whole process was seamless. I also got updates on my vehicle regularly. I am so pleased and thankful for the whole Experience!

Li
Review №4

Excellent work - professional staff. Kept me informed throughout entire process. Rental car was EASY through Lester Glenn while car was in service. They handled all insurance matters. Their professionalism made the bad circumstance of the car accident much easier to manage. Thank you!!!

To
Review №5

I had an excellent experience with Lester Glenn Collision Center repairing my 2016 Mazda CX5. Dan Paganelli was enormous help from day 1 when I contacted LG about my damage. He walked me through the process and kept me informed throughout. Friendly, professional and my car looks great!! Shout out to Amanda who rocks and also extra kudos go out to the ease in which I was able to pick-up and drop off my rental as well. Many thanks to Dan, Amanda and the whole LG Collision staff!!!

ma
Review №6

Absolutely horrific experience with this auto body. I would never bring any vechile there! True scam work done there!! Out for the money not the customer at all!!! They will put in supplements after supplements to fix a vechile that should of been totalted...now I have to deal with the headache!! Then they recently had my vechile and I get it back with yet another noise that was not there when I dropped off my vechile!! STAYYYYY AWAYYYYY

Li
Review №7

The bodywork that they do there is amazing my car looks brand new… Very polite staff, extremely helpful.

Ri
Review №8

Lester Glenn Collision Center rocked it! Thank you for the respectful and compassionate interface and the expedient professional service. It was outstanding and I could not be happier with the first class body work and your attention to detail. I also liked getting a rental car on site. It worked out well. Best regards to Dan, David, and the Lester Glenn staff for a job well done. I will highly recommend you in the future!

Ar
Review №9

I brought my Hyundai Sonata to the Collision Center after an accident where someone hit the front of my car at a gas station. If I could rate them 100 stars, I would. Lester Glenn was absolutely amazing in handling everything and in repairing my car well beyond what I expected. They handled the insurance company, the rental and repaired my vehicle quickly and perfectly. I was more than satisfied and happy when I picked it up from them. They truly did an outstanding job and I am very thankful that I brought my vehicle to them. The repair is amazing, the paint work is perfect and the car was returned in clean, immaculate condition. I cannot thank them enough for everything. I would personally like to thank the employees that worked on my car; Jeff, Harrison, Clarence and Niko as their work was impeccable and flawless. Jonathan Hall was professional, courteous and made me feel comfortable with the process-he is wonderful. All of them went above and beyond. A huge thank you to the Collision Center at Lester Glenn for taking care of my car and doing an incredible job on it. I highly recommend this shop and I will definitely continue recommending it to anyone in the future. Thank you so much!!!!

Mo
Review №10

I usually do not write reviews but in this case i feel the need to write to express the excellent job Lester Glenn Collision Center has done to date. Samantha has been so informative and knowledgeable through this whole process. I seriously did not have to lift a finger and because of this It made my life easier. Samantha contacted insurance, rental car and kept in contact with me. In speaking with Dave I know my car is with a great team. I highly recommend Lester Glenn Collision Center.

ge
Review №11

The entire staff is very professional. Their service was exceptional. They treated my mother like she was their mother. Cannot say enough about the staff and manager. Amanda, Walter and Dan went above and beyond in my opinion to assist my 88 year old mother in her time of complete anxiety. The work preformed is excellent, no surprises, complete transparency. Would recommend them to anyone. EXCELLENTTHANK YOU

Ch
Review №12

Did not start out well but I have to say dan made the difference . He does excellent service and wonderful man really great customer service and recommend him to everyone got my truck back looking like nothing ever happened

Na
Review №13

First I would like to thank Dave for not getting back to me. Its been three weeks now & its giving me plenty of time to go to not one but three auto body collision companies...that, funny they all seem to agree that my hatch back is not lined up correctly & that is something that Lester Glenn should have noticed & taken care of. It should have never been returned to me this way. The rest that was discussed by myself & my husband...let me remind you of one...the back Chevy emblem plate that you admided you chipped in two different spots & now has a big gap in it, also wasnt done correctly. So my husband & I would like to thank you for the Lester Glenn experience to the point that we, our family & friends will never buy anything from Lester Glenn or have anything to do with Lester Glenn again. I could have went anywhere to have my car repaired but, I picked Lester Glenn because of its so called reputation. Boy was I mistaken. We are going to be purchasing a new car next year. I would drive an hour away to buy a new car before I would get the Lester Glenn experience again.WOW!!! Nice try! However your information is incorrect. Im done playing this game. Next year I need a new car & I wont be at your dealership!

Ji
Review №14

Top notch in every respect. Ed was extremely accommodating and very knowledgeable explaining in detail the repair process. Car was done as promised and in perfect condition.

Do
Review №15

Nice customer service. Adjuster is friendly. Pricing is good

lo
Review №16

I was recently struck by a deer in my 2014 Chrysler Town and Country. I immediately called Lester Glenn collision center to have my work done. Everyone was super friendly and accommodating . Jonathan helped me deal with the insurance company and even though it took longer than expected due to some complications he kept in touch every step of the way. I got my van back today not only fixed but with a full detailing and it looks better than new! I am so happy with the service i received and although i hope to never have to return for any repairs I would definitely deal with them again!

Jo
Review №17

My car was pretty badly damaged as a result of someone elses bad driving.I purchased my car from Lester Glenn so I naturally had my car towed to the LG Collision Center.It was late and they were closed at the time but the next morning at 7AM I got a call from Walter.He told me what to do and assured me everything would be OK.Later that day, when I arrived at the body shop to pick up my rental car, which was beautiful by the way, I was very impressed with the professionalism, courtesy, and overall appearance of the staff and the facility.My car was repaired in a very reasonable amount of time and when I received the call that it was done I went to pick it up.That was when I was really impressed.It looked beautiful!! Like it never happened...They showed me pictures of the entire step by step process of the repair of my vehicle. It was truly amazing to me.Thank you so much to the LG Collision Center staff especially Walter and Sam!

Ch
Review №18

Manager is exellent Chevy( gm has my car tied up 2 months now and tried blaming Lester Glenn)now 4 1/2 month wait cancelled and gm gave me an indefinite wait time on brand new car.with 0 help .Lester Glenn awesome as usual Chevy gm treats blue line 1st responders like shit.wish I could get over customer executives heads.

Pe
Review №19

Great work, takes awhile as they are very busy but worth the wait!

Pa
Review №20

I would highly recommend Lester Glenn Collision Center, they returned my car looking better than brand new. I truly have to compliment and praise the workmanship. I highly recommend them if you need body work done on your car.

Ka
Review №21

I needed to have collision repairs done to my 2013 Subaru after 2 not at fault accidents. The entire team in the collision dept and also the rental dept were so professional, efficient, and very caring. At a very stressful time for me, they were wonderful. They deserve the highest accolades and I will highly recommend them !

Mo
Review №22

Well, this is the first review I will be writing on google. Although I am not big on writing reviews, I had to write one for the world (whoever is reading), to know that Lester Glenn Collision is THE PLACE TO GO!!!!. I will try not to sound like I work for Lester Glenn, because I dont but I have nothing but praise for this facility. Their level of professionalism, communication, friendliness and most importantly body of work, is incredible. I worked with Jonathan Hall, and He was absolutely fabulous from beginning to end. My vehicle looks like nothing happened to it. It was restored to better than original, if possible. The car was fully detailed thereafter. The coffee, and popcorn was always nice :-). Jon even offered me his personal number in the event I had any questions, after hours. If I could give a 100stars I would. I felt the need to write this review, as I have never ever experience such incredible service from anywhere before. I highly recommend this place to anyone and everyone. No negative comments, no cons. Nothing. Lester Glenn Collison in Toms River for President. Jonathan Hall for Vice President!!!Thanks again & God Bless

Ju
Review №23

The courteous and professional service Dan provided was exactly what I needed after damaging my brand new car. I had bought it only three months earlier and was pretty upset about the mishap. Dan put me at ease and was very helpful during the entire process. My car came back to me polished, detailed and looking like nothing ever happened. My experience with the Lester Glenn Collision Center was an absolute pleasure.

Jo
Review №24

I just had my car repaired at Lester Glenn Collision Center. It was such a simple process and extremely painless. Amanda and Jonathan were so nice. They guided me through the repair process and when the car was returned it looked even better than it did before the accident. I highly recommend Lester Glenns Collision Center.

Ju
Review №25

I just wanted to say a special thank you to William Paglia and the crew at Lester Glenn Collision Center! This was the first time Ive had to bring my Hyundai Elantra in for body-work due to a dented fender. The whole process from start to finish couldnt have been smoother! The repair work was done beautifully and the car was ready in the time frame promised. The dent is gone, paint was matched perfectly, and as an added plus the car was detailed, which I was not expecting! If I ever have the need to have any body-work done on my car in the future, I will definitely come back to Lester Glenn Collision Center!

Ci
Review №26

We brought our car into Dan and his group and could not have been happier with the service and result. Everyone there treated you with sincere respect and professionalism. The result was terrific, timely done and very reasonable. Accidents can be a very unpleasant experience but everyone at Lester Glenn helped us to move on. Thank you all very much!!! I would highly recommend this center to anyone that needs auto body work!

Mi
Review №27

I had the misfortune of getting rear ended by a reckless driver and having a lot of damage done to the back of my 2013 Chevy Sonic. This was my first new car I ever owned which I also purchased from Lester Glenn. I was bummed out thinking my car wouldnt be the same again.I Dropped the car off to Lester Glenn Collision and they were very friendly. Bill ran me through the process of getting it repaired and gave me an estimate for the completion date. They were very responsive through the whole ordeal and updated along the way about the status of my car and the extent of repairs.Today I went to pick up the car and I was shocked. The work they did on my car is phenomenal! You cant even tell the car was in an accident and I inspected the entire vehicle. They even detailed the whole car so it looked like I was driving it off the showroom floor brand new again.Really cant thank them enough for their excellent work from start to finish. As far as Im concerned, Lester Glenn is the only place that will be touching my car from here on out. Thank You!!!

Ji
Review №28

My car was hit in a shopping center parking lot. Fortunately, the driver waited for me and gave me their insurance information. Unfortunately, their insurance company was not easy to deal with at all. When it finally came time for repairs, they were really tough about agreeing to parts that were new and in really good condition. Dave at Lester Glenn really worked to get everything that we needed to be approved so that things would be right again with my car. I really appreciate the effort he put forth to make sure things would be done right, even if he wasnt making much money on the job. If I ever need repairs on my car again, Ill definitely go back to Lester Glenn.

LI
Review №29

All staff were courteous and professional. My car was repaired perfectly. I highly recommend Lester Glenn Collision Center.

Pe
Review №30

They did a fabulous job on our SUV that was hit in the front it came out of the shop like brand new, the car runs great. They even washed and shine it. You couldnt ask for better people to work on your, car thank you!

Ev
Review №31

My wifes 2012 Acadia was hit from behind about a month ago as she was stopped at a light. The damage was fairly extensive and we even had some frame damage.We bought the car from Lester Glenn GMC and had a real positive experience, so we brought the car back to the Lester Glenn Collision Center figuring it would be as good.It was actually even better. The stress of the accident was quickly suppressed as the team over at the auto body center lead by Dan jumped into action and had us in a loaner Acadia immediately (which was important as we need the three rows). We received multiple updates as the car was being serviced and repaired, and they delivered a like new car faster than we expected.Everyone over at Lester Glenn Collision was so nice and accommodating to our schedule, from drop off to picking up the car. When we (I) picked it up, we couldnt even tell it was almost three years old.Fixed, Washed, Waxed and ready to roll.Thanks again Dan and the wonderful team over at Lester Glenn.

Jo
Review №32

Friendly prompt service and the job was done correctly the first time.Bill Paglia my service rep took great care of my truck. I strongly recommend their services should the need arise

Me
Review №33

They were fast with their part of the process and great. The insurance is what held the process up. They were caring and nice.

Ma
Review №34

The car looked like new again after the repairs. Special thanks to Walter who continually updated me during the repair process. Very professional and would highly recommend this collision shop.

Ke
Review №35

My 2004 mazda mpv looks brand new thanks to the expert staff at Lester glen collision center! The most important thing during the whole accident / repair process is communication and they are on top of it . The day we left for vacation my van was involved in an accident and they had the ability to calm me down and set me back into vacation mode with a sense of relief . Amazing ! Thank you Dan and the entire staff you truly are customer oriented!

Am
Review №36

My experience with Lester Glenn collision center was better than I ever expected. They were able to repair my car in a short time and did it with great expertise. I would personally like to thank Jeff Gaydos who was a pleasure to deal with. I would recommend them to anyone.

Al
Review №37

Lester Glenn made my car look and smell brand new when I got it back! They did a great job repairing some hefty accident damage! Pleasant customer service, as well.

Le
Review №38

I have used Lester Glenn Collision twice now. They are now a USAA approved shop and if you want USAA level service this is the place to go. Excellent service, great staff and zero problrms. I wouldnt go anywhere else.

kr
Review №39

Just got my car back today and it rides better than it did when I first bought it!! I leased my car from Hyundai and this was repaired with the highest level of precision. HONORABLE MENTION: I have a VERY tight stressful schedule and these people worked with me helping me grab my rental car, droppin off and picking up! They were so pleasant, friendly and professional I was in great hands. Dan even spoke with my father (who is annoying but loving) with no issue. They are a great group over there. Fast, friendly, and thorough. Excellent work done with a smile. Dont give these guys a hard time. I can assure you they work from opening to closing at your mercy. If I could put 6 stars here I would. NO I will. ****** hahaha :) I am 110% satisfied. You will be too. Thank you Lester Glenn

jo
Review №40

Lester Glenn Collision Center was great repairing the damage on my Subaru Outback. Dave kept me informed through out the whole process from the time the parts came in to when I was told my car was ready for pick up. The service was fantastic!

Da
Review №41

I know Kerry & Dan through our industry focus group. They are always looking to better there shop and the overall experience for there customers. I would recommend them to anyone in the Toms River area.

Al
Review №42

I have long dreaded being in a car accident, and managed to go over 10 years without one before being rear ended on the parkway a few months ago. It took about two weeks to get everything straightened out with the insurance company and I chose to bring my car to the Lester Glenn Collision Center since I purchased my car from Lester Glenn Mazda a little less than 3 years ago.Everyone at the Collision Center was amazing and Jonathan helped me out tremendously, after I dropped my car off he took care of everything! My only regret was not bringing it in sooner! I had a prior inspection of damage from a third party by the insurance company which wound up being far short of the actual damage, but they took care of all of that for me. Ill never bring a car anywhere else for body work, the entire side of my car was removed and replaced and it is impossible to tell anything happened at all, it looked even better than before the accident!

Tr
Review №43

The Lester Glenn Collision Center and the team at the HUB could not have been better. I was hit from behind on Friday the 13th and one call solved my problem. Took my car to the HUB - got a loaner and they moved my car to the collision center. Through the entire process - which they made easy - I was kept informed and felt protected by them.From Amanda who answered all my questions to Walter getting me my car back over the Thanksgiving weekend was the BEST!!The Lester Glenn Collision Center made a bad situation so much better - I would recommend them for all my automobile needs.THANK YOU SO MUCH!!!!!

Sa
Review №44

I cant praise enough about the repair on my 2018 Forester by Dave Lipfert at the subaru collision center. I did a stupid thing and backed out of my garage with the passenger back door open. Doh! Bent the door up by the window. It seriously now looks like it just came out of the showroom. I felt like an idiot but Dave was so nice and caring and really did go above and beyond to help me out. I wouldnt hesitate to recommend this body shop.

Sa
Review №45

Edit: After repairing the vehicle and receiving it back, everything seemed corrected the first week. However, this brand new car now has new issues. The radio/nav interface had frozen up on multiple occasions (after they tinker with car computers), they gave the car back to me with the alignment being far off (brand new car) and the bumper that was repainted already has a bubble.Gave Lester Glen another shot after my less then stellar sales experience. Now, it is their service/technician team who are unable to diagnose my car repair properly . . . holding my car for 16 days. They fixed my bumper damage in 4 days; ok good. However the Car is now inoperable due to electrical issues. They also informed me they replaced the incorrect module. It was corrected, it did take a while to get me on the road again

Sh
Review №46

I recently was in a car accident and had to have major repairs done on my car. Dan and Jeff took care of the details. Due to the extent of the damage my car was there awhile and I was given a loaner car to use. Both Dan and Jeff returned my calls promptly and took care of even the smallest aspects of the repair. Jeff even drove the completed car to my house once the repairs were done--1.5 hours away!

Ma
Review №47

Exceeded expectations with timely and seamless service. Thanks again!

R
Review №48

Customer service is great, but technicians fail to do their job

Bo
Review №49

I recnetly had my Lexus repaired at Lester Glenn. They did an excellent repair and my vehicle was returned to me on the scheduled completion date. I cannot tell you how surpirsed I was to see my car not only repaired but fully detailed. Dan and his staff went the extra mile. They not only met my expectations, they exceeded them.ThanksBob

vi
Review №50

I left my car and DAN & Bill walked me through the whole process with courtesy professionalism & respect keeping me informed of every major & minor detail of thw work until finished.Any questions they were precise with answers tey even called me in to show me progress i highly recommend Lester Glenn for all collision work needed on your carRespectfullyVincent Vazzana,

De
Review №51

Ok but date they gave to do work was way off. They said a week, was almost 3 weeks .

Pa
Review №52

!!Great people and service

Information
79 Photos
52 Comments
4.6 Rating
  • Address:1501 NJ-37, Toms River, NJ 08755, United States
  • Site:http://lesterglenncollisioncenter.com/
  • Phone:+1 732-557-7990
Categories
  • Auto repair shop
  • Auto body parts supplier
  • Auto body shop
  • Auto dent removal service
  • Repair service
Working hours
  • Monday:7:30am–4pm
  • Tuesday:7:30am–4pm
  • Wednesday:7:30am–4pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:7:30am–4pm
  • Sunday:7:30am–4pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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