My son and I had a great experience car shopping at Brandon Honda. Big shout out to Will - he is a go getter and does.not.give.up! They also have a LIFETIME warranty on most used cars!!!! Highly recommend visiting them when you’re looking for new or used cars.

Derek was amazing and took the time to help me find the car that was in my budget. He was the only one that even stopped to ask me if I needed help or if I had questions while I was out in the lot looking at cars. ( about 4 other people passed by and said nothing!) My car was being serviced and I was having problems with my car. He offered to have it appraised and well... lets see it worked out for everyone involved. I love my 2020 Honda CRV!! Thanks Derek for helping me get in to a new ride.Kirsten C.

I had the pleasure of meeting Brandon Turner of Brandon Honda today! He helped me find the best car for me. I changed my mind many times but his positive attitude and supportive nature never changed. He was very knowledgeable and helpful. If your looking for an amazing sales person go see Brandon Turner

I can’t believe how awesome my experience buying yet another Honda was with Dave Alamo. This is now my second Honda and I’ll never buy anything else!!! No need to shop anywhere else but Brandon Honda. Dave and his team will make sure you are driving with the best and with the best warranties!!!!

Brandon Turner is an exceptional sales person who took great care of me on my car shopping journey. He made sure to take the time to find out what I wanted and did an excellent job finding me the right car. He stood by his word on the deal and pricing. Could not be more pleased. Second time to Brandon Honda to buy a car and still pleased with the process and the results!!!

They had just gotten car Ive been looking for and Derek helped get the keys in my hands. He helped me all day on a Saturday. I submitted an inquiry Friday night, and on Saturday morning he was answering all my questions and texting me pics of the car. We did EVERYTHING test drive, trade-in, financing. He was super patient and helpful through the whole process. Thanks so much, Derek & Luis, for getting me into my dream adventure car!

My daughter and I came for an oil change and to have my tires rotated on Monday, September 20. I could hardly walk due to a sudden attack of sciatica. The girl who took care of us was Carolyn. I think she was from Alaska. Anyway, she took very good care of us. She made sure we had a place to sit. And she kept us informed of the progress. When we paid for it, she brought the papers to where we were sitting, so that I didn’t have to walk. She also made sure the car was pulled right next to the exit door. I was very appreciative that she did all that. It made my difficult situation much easier to bear. Carolyn is a jewel.

Bryan Sherman - This is the guy you wanna see! He goes the extra mile to make sure you get the deal you want. He’s a true pleasure to work with, not using any pressure tactics and looks out for what’s best the buyer. If you’re a sporty car guy, he’s you’re man, if you’re a family person, he’s got you. You won’t be disappointed, give this guy a try.

Had the pleasure of working with Darien Steele & his manager Justin this past weekend trading in my car for a new Honda Civic. They were knowledgeable, pleasurable, and quick on their feet. They did not waste any of their time or mine, which was much welcomed in the crazy auto environment we’re in right now with limited new vehicles due to chip shortages. I highly recommend working with either of these gentlemen if you are in the market for a new or used vehicle.

We were looking for a used, reliable car at a good price. Our salesman, Bryan Sherman, was fantastic. Even when I had to look at other dealerships because used cars dont stay on the lot very long, Bryan was texting me cars with photos that were being traded in at Brandon Honda. Bryan found us the perfect car and negotiated a great price. Best salesman Ive ever bought a vehicle from!

I had a great experience working with Brandon Black at Brandon Honda. He was able to work with me on my needs, and get me in a wonderful vehicle at a price that works for me. I didn’t feel pressured to buy, and felt super comfortable with the transparency provided. Would definitely recommend!

I have been to a lot of car lots and dealerships and they are not all made equal. I had a fantastic experience here. Both shopping for a car and actually purchasing it. It was all thanks to Cristina Kemp and Eddie Juica. Their help was 100% the deciding factor for me to choose Brandon Honda. If you come here ask for them!

I brought my car in last week and received outstanding service. My service advisor Pete Epple was extremely courteous. His communications was clear and easily understood. My Technician, Bryan Rodriguez, gave a detailed video report about the service being done. Overall, the service was done in a timely manner (faster than expected, actually). I am extremely satisfied. Thank you Brandon Honda for another wonderful experience. I appreciate so much the service provided on that day.

Jessica was a great help in buying my first car. Everyone here was willing to explain anything I had questions about. Brandon Honda paid for my Uber to the dealership and also bought me lunch during the process. We were able to find a vehicle right for me at a good price point and with great vehicle protection. I would recommend them to anyone looking for a vehicle!

Great service by Derek Degulis our sales associate. We are happy with our new car. Thanks again to Brandon Honda !!

Went in searching for a mid-sized car and Reena helped to get us the best deal possible. She helped us search the entire lot (which is huge) to make sure we weren’t missing any great deals on a used car, but we ended up driving away with the very first car she suggested, and we LOVE our Honda Civic EX-T! Reena is extremely knowledgeable and helped make the buying process as quick and easy as possible! :)

Thank you Jannelle! We had the best experience buying our car (Honda Accord Sport) from Jannelle. As everyone knows buying a car can be stressful but Jannelle made it so easy and was so accommodating. I highly recommend anyone looking at getting a car to ask for Jannelle because you will have a fantastic time. She really went above and beyond for us and we are incredibly grateful for that.

Brandon Turner gave us the best customer service we have ever received. My wife and I only just met him, but we feel as if we have known him for a long time! My wife is a Store Manager in retail and said that she would love to work with him and she can tell that he has what it takes to go all the way in his career of helping people. If you decide to go to Brandon Honda, you should definitely seek him out. I mean, his name is on the front of the building, so I dont know how much more convincing you should need. Great job Brandon and great job Brandon Honda for noticing all the talent this young man brings to the table!

Thanks so much to my sales team David Basulto and Alex E. They got me the best deal on my pre owned Accord and followed up with everything after! They went above and beyond to make sure I was happy with my purchase! Everyone at Brandon Honda is great, from sales, finance to service. Cant recommend enough!

Bought a used car here a few weeks ago during fourth of July weekend and was super impressed with the service. The front desk was so nice and quickly found me a salesperson despite the busy holiday weekend. My salesperson, Tyler, was great in getting me to the car I had seen online, giving me all the information on it. The insurance process was super easy too and the rep was so friendly. Finished with the finance manager, John, who was super patient in taking me through all the signing and paperwork. 10/10 highly recommend.

This was my fourth time doing business at a Honda dealership, but my first time having such a great and painless experience. Now I see why this location is one of the best in the country.Steve was my salesperson and he went above and beyond for me! Ive never dealt with someone more patient than him. He really gave us a great deal, wasnt too pushy, and most importantly, he kept a good attitude and smile on his face throughout the entire process. This experience was more than pleasant and my husband and I are absolutely loving our new 2022 Honda Civic. Thank you for you all did for us, Steve. You remained patient and professional the entire time and we really enjoyed doing business with you. I will definitely be referring my family and friends to you!

The service was great, the time was quick, about an hour, pretty quick considering I didnt have an appointment and the attention was excellent with Mike Hudak, Assistant Service Manager.I did call back to inquire about an item on the invoice I didnt quite understand and Mike returned the call immediately, explained my concern, which turned out to be nothing to worry about and he assured me his team will be sure to take another multipoint inspection when I return for the regular scheduled oil change.This was my first time at this Brandon Hondas Service Center and they have exceeded my expectations.

Will was our sales rep yesterday and what a joy to do busines with. It is rare to find anyone in todays world that has customer service skills. He was witty, knowledgeable, and if he couldnt answer a question, he found someone who could. If I owned a business, Id surely steal him from you. I hope you value him because hes worth his weight in gold.

Let me start by saying that I really appreciate the positive atmosphere that I experienced when I bought my new Honda Accord. Back in Oct/2019 I bought my first Honda ever with Joe Rios and it was the best experience. Now fast-forward to now in 2021 and I wanted to trade up to a New 2021 Honda Accord so I reached to Joe and because he is now in the finance department he set me up with Brandon Turner as my sales rep. Brandon did a great job along with Joe whose now in finance. The experienced I had in 2019 is still the case today. Amazing people and experience! These are the top two reasons I came back to do business here. In the months to come my wife along with other family will definitely come here to be treated like one of the family. Thank you guys!

I had an Amazing sales person! Chrystyne sold me a an awesome Jeep for my daughter and then within a week I was walking out with a New 2021 Honda Accord EX-L.Ray (manager) said I am going to make you very happy! He did and gave me an Amazing deal and one that I couldn’t pass up!I’ve always loved Honda and I love Brandon Honda even more!I will definitely see them again!You should go see them too!

I cant say enough great things about our sales person Stephanie. She goes out of her way to get you exactly what you are looking for. She is not a pushy sales person. She is professional, attentive, and stays with you through every step of the process. Hence why we have leased several vehicles from Brandon Honda.Be sure to ask for Stephanie. Thank you Brandon Honda for being a great dealership with top notch people!

I was working with a sales person since they opened. I gave the sales person the 3 cars I was interested in buying. Filled out an credit application and had cash to purchase a couple. Unfortunately once I arrived after driving an hour to get there. I was told that the vehicles I was interested in were for wholesale only. But he knew for hours which ones wanted. I think it is a poor way to do business. We have bought two cars from here before and looking to purchase one next November. Disappointed is an understatement.Update:Received a call from Justin today. He apologized for the issue that happened and is sending a gift card. He informed me this will be a teaching moment so it doesn’t happen to anyone else. Hopefully that happens so no one else is let down. Especially repeat customers like my family.

Mr. Augustine has been my service advisor for several years. He has always been courteous and professional. He provides the help required. I visited the dealership last Friday (08/06/21) to change my battery (which I thought was covered by the warranty). It was not, but he helped me purchase a suitable one.He also remembered that I had wanted to trade our 2017 Accord for an SUV. He helped me check the trade-in value and then connected me with Mr. Irvin.Mr. Irvin assisted me to find a suitable vehicle that we would be happy with. He was very professional, courteous, and helpful. Dealing with Mr. Augustine and Mr. Irvin was very pleasant. I have no hesitation in recommending these two men to those who are seeking to have their car serviced or to purchase a vehicle respectively.

We have now bought 4 cars from the team at Brandon Honda and every experience has been top notch. For our most recent visit we were helped by both Simon and Chris from the Internet Sales department and we were so impressed at the knowledge of the vehicles and details that were provided by the team, especially since my wife was looking at a certified preowned from another brand. For anyone in the market for a vehicle, I would highly recommend that you check out Brandon Honda.

Great service! Caroline W. was really friendly and helpful. Highly recommend her. Thank you !

As always, fast, efficient friendly, and informative. The Saturday service is great and the finished the basic maintenance work in less than hour.

BEWARE! This dealership manipulates numbers for their benefit. They have hidden fees they can’t justify. The new car director Allen Hicks is aggressive and intimidating to customers. Horrible customer service as a leader.There “protection plan” is not to protect the vehicle, it is and I quote the finance associate Eduardo Juica “you can call it another dealer fee” Because it does not cover other brand vehicles beside HONDA. But it is not an optional $1,700 or whatever they decided to charge, you are just gifting the dealer.This dealership has zero integrity or ethical morals. They charge you double the fees and if you ask they have a answer “internal dealer fees”. In my life I have not seen so many HIDDEN FEES they itemize what fits there interests. When the math doesn’t add up they say there are hidden internal fees that we don’t itemize or share.My question is, if your a transparent company, why don’t you show everything your charging?in this case label the fees if the customer is paying for a vehicle, You should have the RIGHT to know what your paying for every penny!DONT NOT PURCHASE FROM THIS DEALER 100% unethical!Untrustworthy, truly sad to think the amount of customers they do this too daily!How do they sleep at night!I would put zero stars but you have to select one minimum to post a review sadly!!!!

Thomas Gernhart from Brandon Honda was so helpful! I went in just to get a basic oil change which I made an appointment for, but for some reason it wasn’t in the system. I told Thomas and he reassured me that I didn’t have to worry about that and that he would take care of me. Besides Thomas being very helpful, the whole team here seems very professional and upbeat! Definitely a great environment here!

I had the best car buying experience ever today and that was all because of Reena Patel. She is genuine, pleasant, and honest. She took the time to make sure I was able to drive home with the vehicle that I wanted and was willing to work with me. Words can’t explain how grateful I am for her and Brandon Honda. If I could rate more than 5 stars I would. Definitely recommended !

I bought a 2020 Honda Hr-v from here and have told service that I live about 45 mins away and that the car has had a weird noise in the front passenger side. I have taken the car in twice. The first time they said they didnt see anything but as soon as. I drove off the dealership I heard the noise right away. Then I went back when they told me they had a loaner for me. When I get there they had no loaner. I will not be back to this dealership for anything. Just to return the lease, if that. Just go to a different dealership and get a better experience somewhere else. Trust me I had a Lexus I bought from Brandon Honda and took it to Lexus of Wesley Chapel and Lexus dealer was amazing. Never coming here again to do any type of business. Take my advise and never come here. try a different Honda dealership if you want a Honda but if not try another brand that the dealership actually cares about the customer and listens to you. We pay money every month for a new car with warranty and this dealership is so cheap they dont even try to fix the issue. The car still has warranty. Good luck.

Thank you for all your hard work. For taking the time to make a deal. I know it was tuff.but you did all you could. Thanks again to Hector an amazing sales man and Mohamed for helping. And to Dan for going above and beyond. Thankyou

Our family had the best experience working with Brandon Turner at Brandon Honda. Brandon was professional, considerate and truly made the entire process so easy. He was knowledgeable and we appreciate his thoughtful attention to detail. We love our new car.

It was an amazing experience! The sales rep david their helped me very fast,had me driving my new car by the end of the day!would highly recommended going here to get a car especially having david as a sales rep to help you reach your needs

Brandon, Stephanie and Sebastian were extremely helpful during the process of purchasing my first car. They were super honest, upfront and determined to help me find the prefect fit for me. They helped me figure everything out and made the situation way less stressful. Thank you for everything again!!!

I went in for a routine oil change and was greeted by the amazing Augie. he broke down how the service would go, how long it could take, and showed me to the waiting lounge. the service was completed within the quoted time and Augie was there to bring me back to his desk to wrap things up. i appreciate the speedy service from the team and the kindness of Augie throughout the process. i will definitely be coming back here for all continued service of my car.

I came in early in the morning to find the car of my dreams and the salesman Brandon Williams succeeded beyond what I asked for and was absolutely amazing! Great service and very friendly!

We went to Brandon Honda and met up with Hector Cotto and wasnt sure what to expect but he was very pleasant to work with. He helped us find the SUV that we were looking for and couldnt be happier. Hector was very positive and was determined to get us in a new SUV and made it very enjoyable during the process. He was very helpful, knowledgeable and willing to work with us and got a fantastic deal. I cant find anything negative to say about Brandon Honda.

This is hands down the best place to take your vehicle. They provide good service and also cool ways for you to pass the time if your car is going to take awhile. I love the free shuttle to Brandon mall!

As always, Augie Cardona at Brandon Honda has exceeded our expectations of great customer service and great communication. He kept us informed and explained our vehicles status and answered all our questions. Our overall experience at Brandon Honda was excellent and that is why we keep going back for our automotive needs.

Had a great experience working with Brandon Honda on a trade-in and purchase of new car. Julio is patient, open-minded, honest and caring. From the moment we were first connected, Julio was respectfully diligent (not overly aggressive) and flexible to my needs. We spent the better half of a day exploring potential options, and despite how much time it took, he was able to show me a number of cars before finding the one I drove away in. I highly recommend calling Julio for your next trade-in or any car buying needs. Luis from the Finance department was also a class-act. This was a big time purchase for me and he walked me through everything regarding the finance arrangement and warranty options, and did not let me leave without confirming that I was comfortable with all aspects of the terms. These two gentleman were instrumental in a successful transaction, and I look forward to tapping their expertise for all future car needs, Honda or otherwise.

I had wonderful experience purchasing vehicle from Brandon Honda. The process was stress free and pleasant . Ask for Jeremy Ortiz, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” But i was pleasantly surprised to get friendly people like Jeremy who don’t try to “push” anything on you. He is helpful, he listens and was very accommodating. I highly recommend Brandon Honda and Jeremy Ortiz as the sales person for your next car purchase .

Wednesday, I took my 2021 Honda CR-V in for its first oil change at 5000 miles. I was greeted by Asst. Service Mgr. Ryan Foster who took care of the details of my appointment. Since it was the first oil change for this car and since I had purchased the car from Brandon Honda, Ryan told me that the first 2 oil changes would be free. That made my day; a free oil change! We have been dealing with Brandon Honda for approximately 30 plus years and have purchased several cars from them and through that time, we have always had excellent service from the service department. Ryan was no exception. His professionalism and his desire to make sure I was satisfied as a customer made me feel at home and could put my trust in his department. I have always been treated right at Brandon Hondas service department and will continue to take my Honda to them for all my service needs. They are fair and their prices are always in line.

By far the most pleasant dealership experience I have had. Usually I stick to the private market for my buying or selling. This instance I was selling one of my cars and not only did Brandon Honda give me a better price than what any other dealership offered but also 500 more than I had an offer for in the private market..Beyond that Jessica was absolutely amazing. I told her the situation and prior to me even getting to the dealership we had most of the paperwork taken care of (aside from signatures) and an in person appraisal was all that was needed.I got to the dealership just after 12 and was already on my way home with a check in hand by 130 (the dealership was very busy) and by the time I got my things cleaned out of my car Jessica had everything wrapped up and ready for me to sign and 15 minutes later I had a check in hand and was on my way.Just based from an outstanding customer service experience if I were in the market for another vehicle I would most certainly go to Brandon Honda.

Me, my mom and my sister had a great time shopping at Brandon Honda. Mr. Salah Maraga is so accomodating on helping us to find the best car for us especially for our mom. He always give us update while waiting for the car we planned to buy until we have it. Thank you so much for your help and our mom was so happy.

I had a wonderful experience at Brandon Honda and I am a repeat customer. Reena Patel helped me with my purchase and was fabulous at navigating me through the process. She was kind and patient with me and answered all my questions. She literally spent hours with me and made sure that I was taken care of in the finance department and also explaining all the gadgets to me on my new car. Reena was wonderful and provided exemplary customer service!

Salesman Derek was great. Started off texting while I was at work. He was very professional but still very down to earth. Wife and I were impressed with how he made us feel comfortable during the whole process. I have bought many cars and usually it takes all day but we were in and out within a couple of hours. Also, the manager was cleaning up some hot chocolate off of the floor that a little child spilled. He didnt complain or ask someone else to do it. That shows the kind of dedication this team has. World class team here. Thanks

Recently bought an Acura MDX from Brandon Honda and worked with sales rep Helen Ravelo. Being new to the dealership Helen was still learning the ropes, but worked hard to meet our demands even when the negotiations were tense. She remained steadfast throughout to get us the out-the-door price we wanted. Working with dealer financing was a bit interesting to say the least but Helen earned her keep and we walked away with a great car.

Our trip to Brandon Honda was one the best experiences we have had in a very long time! The staff was efficient, friendly and fair. My husband and I visited several dealerships but the service, price and ease of purchase complete with touch screen contract signing made our deal seamless. Thanks to our salesteam; Gary, Youssef Ch-hab and Cassandra who were a pleasure! I would recommend buying a car from this organization with 100% confidence!

Peter and Brandon are both very hard working and honest people. They make the best of the situation and there demeaner with the customer is excellent. Would go back for every oil change or service as long as those two are working.

Let me give a shout out to your sales associate Chris Weiss. He was very good at emailing me the information I requested -- the Carfax. the out-the-door-price -- before I offered my phone number. Many salespersons insist on that phone number first and then the pressure begins. Chris was also transparent and up front as we negotiated the price in person. I never felt pressured. He knew what I was willing to pay and was helpful in finding creative ways to hit that mark. The process involved a series of emails over a week or so and some in-person back and forth, but Chris always negotiated in good faith and readily provided all the information I asked for.During my search I walked away from a number of dealerships, but I bought my Camry hybrid from Chris Weiss. You would do well to ask for him if youre going to Brandon Honda.

Harrison Perez ensured we had an awesome sales experience from start to finish! We love the 2021 Honda Accord 2.0 Sport we purchased yesterday and look forward to doing business with Harrison and Brandon Honda in the future! Thanks Harrison!John Ortiz, our finance manager, ensured we received the best deal possible and made the process very smooth!

It was my first time buying a car and Reena made the process very easy and stress free for me. Everything from start to finish was a smooth process. What I liked most was the communication of keeping me updated on everything. I absolutely love my car. I will always be a Honda owner.

Mr. Abbes Rahal had provided me great services while ensuring that he understood my auto needs and addressed them accordingly. If you want to deal with an auto sales specialist who provides honest services, please go to Mr. Rahal for your auto needs at Brandon Honda. He’s the BEST!

I had an oil change done for my vehicle, by Mr. Taje Blake. Service was EXCELLENT! He was very informative and showed the best, amazing customer service. I was beyond satisfied with my experience at the Honda dealer. I highly recommend him and the Honda dealership for service done on vehicles. One of the best customer services represented here.

Excellent experience! I called with crisis and spoke to my service advisor (Brandon Braxton) from previous visit. He was able to squeeze me in. I appreciate how I was treated and Brandon provided timely updates on status of car and any potential problems. Vehicle was taken care of in a reasonable amount of time. Thank you

Bad service!! Rude!! I took my car in to see why it wasn’t starting, Thomas service adviser say needs a starter and tells me $913 which is insane!! I call Tampa Honda they tell me $630 manager here at Brandon Honda says she can price match, they end up telling me oh no they wouldn’t do it for that price how I have the lady name and number that told me $630! On top of That I have to pay a $159 fee just for them to check it out that’s crazy!! I usually come her for my service needs and a lot more but I will NOT be coming back!!!

Brandon Honda is one of the best experiences I have had buying a car. They are not pushy and make sure you get what you want at a price that works for you. Without the pressure of the normal car salesman. I highly recommend them.

Came in on a whim after brunch and was looking for a used minivan. Was it quick? No. Is it ever at a dealership? Did I feel bombarded by sales men? Nope. Did the gentlemen I worked with make my time pleasant and worthwhile? Yes indeed he did mostly. But it was the finance manager, Mason, worked his magic to make sure I left satisfied with the cost of my van. His customer service was superb. My van was given to me clean, full of gas, and I couldn’t be more pleased. I will definitely come back to my kid’s first car here. Also- shout out to the girl running the bistro. I felt bad for paying $9 for a quesadilla but it was so good. Better than any that I have had at the Mexican places here in Tampa. Someone give that girl a raise!

Oh boy where do I even start. First of all, if I could give this place 0 stars I would.I originally had brought my 2016 Honda Civic in because I was having problems with the AC. The AC was working and blowing out cool air, occasionally while I was idle the car would blow room temperature air and also would make a whistle noise but this was not a regular occurrence. We had scheduled an appointment for 8:00 on a Saturday morning, for a simple AC diagnosis. They didnt call us at all, until 10:30, and when my fiancée had picked up the first thing the service employee said was This is going to be a large bill. Thats just terrible customer service in my opinion. But I digress. He had quoted us $3900 stating that the AC compressor clutch, and the evaporator coil both needed to be replaced. My fiancée was outraged and advised him to recheck the car because for the problem we were having and the numbers they were giving us just werent adding up and something seemed fishy. After an hour, my fiancée received another phone call quoting us a new dollar amount $2100 stating that the compressor was not the issue anymore, however the evaporator coil was now the issue. (Labor would cost $1200 Evaporator piece $300 Freon/Dye diagnosis $500)(Side note the evaporator piece we need we found on Honda Parts for $90)At this point we decided to go to the dealership to speak in person rather then having these back and forth phone calls.We arrived at the dealership to speak to the service representative. While waiting we overheard one of the other representatives recommending a customer to Give them a 100% review and if they didnt to call them or their manager to address the concern. Though this may not sound like a big deal, to me it showed they cared more about reviews then their actual customers.We then discussed the issue with our service representative. However we understood the environment we were in felt more of a cash grab then actually wanting to help and fix their customers problems. We had asked him multiple questions regarding the AC and how the AC works such as the Freon and we had did prior research regarding the AC and the Civil Court Case regarding the 2016-2018 Honda Civic AC Condensers. He then advised us that the leak was from the evaporator and kept dismissing the warranty and disregarding any of the other AC issues (If you search online everyone has something to say about the 2016-2018 Honda Civic AC manufacturing.) I stated I wanted a copy of the diagnosis receipt and the breakdown of the expenses, he briefly advised us of the requested information and continued to state He was doing us a favor by waving the initial AC diagnosis($100) though our bill was still going to be $2100.We were fed up and decided not to get any work done because we felt they were being unreasonable and dishonest. So we decided to take the car home (It took roughly 45 minutes to print the paperwork and give us the key so we could leave) as previously stated the AC was blowing cool air and occasionally would blow room temperature air when idle. Now it just blows HOT air. We have determined they probably emptied all the Freon that was remaining in the car since we didnt want to continue doing any business with them.In conclusion I will NEVER give them any business whatsoever. One of my worst experiences at a car dealership ever and I even worked for 2 car dealerships myself.

Scam artists with no interest in honoring their word. You will leave with issues and have to return to have even the most basic things fixed. I gave this location 3 chances. They have no interest in providing customer service. They just want your money…. And probably even pocket parts.Thanks for lying about making things right. This location has been my worst Honda dealer. I’ve owned 11 Honda’s. This location is not an honorable location. Trust with caution.

Purchased a 2020 Honda Pilot last week at Brandon Honda...looked at other Honda dealerships in Central Florida and no one had the inventory or selection of Brandon Honda.Steve (in Sales) was very informative and professional; while helping me review the different vehicles and models I was considering for a purchase.Would recommend this Honda dealership to my family and friends.

Dustin was great! He listened to what I wanted and what I needed and helped direct me to the appropriate car for me. The process was fair and relatively painless! I recommend Dustin to anyone looking to buy / lease a car.

Its sad that my sales experience was good where my service experience was terrible. We have bought two cars from Honda, most recently was in 2018. We had a great experience both times purchasing vehicles. However, this past week the service department messed up the overall view I had on this dealership because of their shadiness/lack of help.Our Odyssey had a stuttering RPM problem. After multiple research online, we found a OFFICIAL Honda Bulletin that explained it was required to do a transmission flush in order to solve the issue. The bulletin also said that the recall is for 8 years or 80,000 miles, whichever comes first. The Odyssey is less than 8 years old and has less than 80,000 miles. Once arriving to the service department, my wife explained the issue we were having. The service tech immediately told us it would be covered if the car is 6 years or less than 60,000 miles, if not it would be $300. The service tech didnt even attempt to look up the bulletin, they just told us it wouldnt be covered. After explaining multiple times, she showed him the OFFICIAL Honda Bulletin. After him going back and forth multiple times with the service manage, we just asked to speak with the manager directly to stop wasting time. After explaining multiple times with the manager, and giving him the bulletin number (so that they can find it from their end), they reluctantly took the car and explained that they would have to take pictures of everything since thats what the service bulletin requires.Okay so we agreed and stated we would be leaving the car for them to work on. After a day the car was done and we eventually found out there would be no charge since it was covered per Hondas bulletin (this is why they are getting 2 stars instead of 1). However, the paper work that they gave us said that the tires are losing tread, that the tires need to be rotated, and that the tires need to be aligned. We were completely surprised since we just took the car to Christian Brothers to do all of those services THREE DAYS PRIOR! So we questioned the tech by asking We just got this done about 3 days ago. Did they not do it right? to which the tech responded No, this is what we just recommend.. Yet the paperwork they gave us states it is urgently needed.Because of this I most likely will not purchase from Brandon Honda again. I love Honda and have loved the vehicles we have purchased from them, but the Service Department at Brandon Honda gives all service Dealership Service Departments a bad reputation. I will continue to spread the word about this experience because nobody should have to deal with the shadiness that was experienced this past weekend.

Had a great experience buying a used vehicle here. Bryan Sherman was wonderful and gave us excellent service. Communication and negotiations were great. Great warranty package that can’t be beat!

Great salesman david basuito did good well please with my car excellent job 10 stars love my red Honda civic ralley red 2019. And 10 stArs for Shawn fianance manager and also brian Sherman all was great love brandon honda and ray general salemanager

As a first timer, I was SUPER nervous and wasn’t sure how any of it would’ve went but Harrison took such great care of me and did such an excellent job to make sure I was completely satisfied and comfortable with what I was getting into. He explained the process thoroughly and made sure to be upfront and blunt about things I didn’t understand. I absolutely appreciated that because It made me feel a bit more comfortable knowing I wasn’t being played or lied to just to buy a car. Harrison went above and beyond and walk me through every step of the way with no issue. Super friendly guy and upfront. Totally recommend Harrison for anyone as a first time buyer because he will break down everything for you and address any concerns you have. I enjoyed my time with Harrison and I’m super excited to continue this journey with Honda. I am so thankful to have met Harrison because he took very good care of me. Staff was also super friendly and outgoing. My 5 hours spent there was a breeze. Coffee and food there was great. I have absolutely nothing bad to say about this place at all or the staff. Everyone was super helpful and amazing.

My name is Orlando and let me tell you something about my SI. Its been a bumpy road with the vehicle since ownership but it has still been one helluva fun car. My experience in service has been quite good and I would like to thank Mike Hudak for that. Ever since he became my advisor, everything has been going way smoother with the car and his customer service is excellent. If you need help in service, Mike is the man to see.

Bought a used Honda Odyssey from them Saturday. Sunday, first time we took it out after we got it home it overheated. Called Sunday and after being transferred around five times was told they couldnt help us that day. Left a message for the salesman. Still waiting for a call back. After being told that they thoroughly checked the car out and it ran great AND that the previous owner had it serviced only at Brandon Honda, we had my neighbor who is a mechanic look at it. There was zero antifreeze in the radiator, one if the fans is broken and needs to be replaced and the air conditioner leaks. Am now wondering exactly what they checked out. Speaks to the quality of their mechanics and the integrity of the business. We are now stuck with a hunk of junk and my husband cant get to work. Car didnt even last a day. BUYER BEWARE!!!Edit: after reading the other reviews and Brandon Hondas response, do me a favor and do not tell us to email you. Try and provide real customer service and contact the customer you screwed. Were already three phone calls in with zero response.

I bought a used 2018 ridgeline from them back in February and they scammed me out of $2,500. We had an agreed upon price I signed for then they changed the price without notifying me at the last second when signing the financing papers.After I complained and showed them the error they were apologetic and said it would be rectified and sent me a new contract with the agreed price.They then said the difference in a check to the bank. Its been 8 months now and the bank has never received the check and they dont respond to my calls or emails. SCAMMERS. Will never do business with them again and will advise everyone else I know of their deceptive practices.

This is an amazing dealership. Jared went above and beyond to get my sister into her vehicle. I am very appreciative for all his help with her situation.

I highly recommend Brandon Honda and the sales team superstar Jessica Counts! Brandon Honda is an amazing dealership because of employees like Jessica who go above and beyond consistently. My family has now purchased 5 vehicles through Jessica and each time the service and experience is better and better. My wife and I came in this past Saturday in the middle of a super busy day and we were in and out with a brand new honda civic in about 2 hours! Usually going to a dealership ESPECIALLY on a Saturday is an all day affair so we were very appreciative of how smooth and quick everything went with Jessica and the entire sales team!! Thanks again, you have a customer for life!!!

This is my third time purchasing a vehicle from Brandon Honda and all three times I have had a great experience. My old car decided for me that it was time for a new purchase with little warning ahead of time. I called Youseff whom I had never actually worked with but had his phone number from a previous visit over a year ago and made an appointment for that same day. Arrived at 3:00 and was very happy with the amount of inventory available. I had visited another dealership closer to my home the previous day and they had little to no inventory. Needles to say I purchased another CPO Honda Civic (my third one) and couldnt be happier. Thanks as always for the great service!!

Ryan Foster and Bryan Rodriguez went above and beyond my expectations for my car repairs and rental needs. I loved receiving a video of my car inspection. Also Ryan made sure our rental and transportation needs were taken care of. Highly recommended!

Brandon Honda will take care of your problems after the sale . Not many dealerships will solve problems that may occur long after a vehicle is sold but Brandon Honda will be there. You can depend on this dealership for the best price on automobiles and service long after your purchase. Dependability is key to a successful business and that is why you can count on Brandon Honda.

Honestly, I could not be Happier with my recent purchase at Brandon Honda. The services that Ebony & Fabio provided me was to say the least, Excellent! They were so helpful and went above and beyond to meet my needs. They were understanding, patient, thoughtful and really efficient. I truly recommend that you speak with Ebony and Fabio they are a great team.

Class act, the service was outstanding. I called ahead and asked about a specific car and a specific trade scenario. I showed up two hours early for an appointment and the team was ready to serve me regardless. My sales rep Steve was outstanding, transparent and thorough, Carlos in finance was expedient, informative and patient and my internet sales contact Brandon was polite and courteous. Outstanding service gentlemen, you’ve earned a customer for life, I’ll be back to Brandon Honda for future business!

I cant say enough great things about Bill (captain) Kurt. He goes out of his way to get you exactly what you are looking for. He is not a pushy sales person. He is professional and attentive. Hence why I purchased several vehicles from him at Brandon Honda.Thank you again captain!

Good experience, the staff were all very nice and attentive!! Only thing is the wait time…it can definitely improve other than that 👍🏽

Kyle Lampp fully explained all items serviced, was very professional and quickly got us back on the road. Thank you

Tom who helped with customer service at the maintenance and repair desks is the best. The repairs took a little long (which is pretty standard for dealerships) and he helped me get out in time to pick up my son and his calming presence is perfect for customer service. I appreciate the work he does.

Tom from PA in the service department went ABOVE AND BEYOND to provide me with exceptional service. I came in for an oil change and hoping they can plug a tire for me. Tom right away went to work and utilized the extended warranty on the car. Then got me two brand new tires!! I had no idea I even had this available to me!! Tom really restored my faith in Brandon Honda. Service took a total of about 3 hours plus an alignment but worth every minute of waiting. Thank you Tom!!

This dealership has incredible selection of both new and used cars. I worked with Chris Weiss who was incredible professional and kind. He worked so hard to get us a great price as well as made sure our new purchase was exactly how we wanted. He made sure the car was properly cleaner and everything ran perfectly. He did an amazing job and I highly recommend everyone asks for him when they stop in.

Surprised to see so many good reviews. I had my car in another Honda dealership that gave me full green light checklist. I bring it two months later to Brandon Honda and they were good to find $1500 of work. They must be genius at theyre work, just not sure if its fixing cars or cleaning out customer wallets. Would not recommend this place a a service center for your car certainly not after warranty. Total racket. Took it to another local reputed mechanic and I got all my green lights back. Figure that one out! Dont believe the google votes. Most are a sham! - And what a pathetic generic Honda response, so meaningless and a accurate reflection of Brandon Honda.

When I arrived for my appointment, the Assistant Mgr Mr. Sharpe met with me, concerning my appointment. he was very professional, and was more that helpful with my requests concerning my vehicle. My. vehicle was ready in a timely matter.

I just traded my Honda CRV in for a Honda Pilot as I needed more passenger room. Ahmed Ramadan was a wonderful salesman. Very knowledgeable, friendly, and provided wonderful customer service. The manager, Ray, came up and introduced himself to me and went over the deal he was giving to me for my CRV and the Pilot and even purchased lunch for me while I waited. The buying process with John was smooth sailing and I was in and out with my new vehicle within 3 hours. Would definitely do business here again if warranted and will take my vehicle here for all maintenance and repairs. Great job Brandon Honda!

Steve Critchfield has been wonderful since we walked in...he has been helpful with what we were buying (we werent sure), he found a car that he knew we would like, he has bent over backwards for us from the start. This was three weeks ago, and he is still helping us out with questions that we still have. I cannot say enough wonderful things about Steve. I have recommended him to all of my friends and neighbors.

I did not purchase a car from there because I was just browsing for the future, although usually once salesmen/saleswomen finds out that you don’t want to buy today they give you the cold shoulder. Well Ms Reena Patel was the complete opposite she talked to me in service while I was with my friend waiting on his car to get out. After I told her I wasn’t interested in buying today that did not phase her she was extremely friendly, professional, and honestly I had heard bad things about Brandon Honda but after meeting Ms. Reena Patel I can guarantee you that she is who I will be buying from! Find more people like her Brandon Honda and your sales will go through the roof!

I took my car here in September 2nd for their maintenance package. The car was making a wired noise as if something was in the tires, so I requested an inspectionas well. The tires had not been balanced and rotated and a front end alignment so they recommended I have this done. The inspection showed the tires as being good. Needless to say the noise was louder after the work was performed. I had a male friend take my car to Orlando dealership and they found the issue in 2 hours. The tires had NOT been rotated like I paid for, the metal was coming through, and the tread was bad on three of the four tires. With all of this, they couldnt have been properly mounted either!!! After spending $850 the first time around; I am not spending $950 on new tires, mounting, balanced, front end alignment. I would not recommend taking your vehicle here if you want quality service from honest mechanics who know what they are doing!!!

I had the BEST experience as a first time car buyer with Brandon Turner. Brandon and his team went above and beyond to provide the best customer service for me. Brandon actually listened to all of my concerns and provided me with multiple options to make me feel at ease. He definitely isnt your typical pushy salesman,he actually takes the time to get to know you so that he can better assist you with your purchase. I am forever grateful for Brandon. I would absolutely 10 out 10 recommend him to any and everyone. He was absolutely the best. Thanks again Brandon Turner and Honda team.

Brought vehicle in to get serviced for new brakes, tires, alignment and oil & filter change. I did not have an appointment but Brandon took good care of me and when needed to leave left me in great hands with Pete. Although, the wait was long I was very pleased with the service and quality of work. Once again Brandon Honda has done a great job, thanks to all.- Charles A.

We love going to Brandon Honda their customer service is amazing. From sales all the way to service team. They are very kind and welcoming. Our service representative is Elijah and he is definitely the person to see when you go to get your car serviced, he will make sure to take care of all your questions and concerns while providing excellent customer service. I would recommend Brandon Honda to anyone.

Fantastic experience here. The staff is friendly and helpful (thank you, Brittany!) and the sales team got me the best deal on a new CRV lease. Julio worked quickly and made the whole process easy.Thanks, Brandon Honda! Love my new vehicle!

With computers and phones down, Brandon Honda did an amazing job of taking care of our needs yesterday! I was quite pleased with our service person Mike who answered all of my questions and made me feel quite comfortable. I look forward to our next visit! Thank you!

Sales person Anthony Q was awesome. We traded in our car for a newer one and was able to honestly assist us along the way. I will be back.

Ramon was amazing. He helped me with our recalls and made it very easy for me to get it handled. Really enjoyed working with the whole team there.