I like crunch fitness and have used quite a few across the US. This one is pretty good but a bit more of a medium sized version. They still have all of the same items as a larger crunch and there was no wait when I was her (afternoon, before 5). The equipment is all in good order though a few pads are worn down to the foam and the lockers room could use a sweep.All in all a good experience and better than most in the area

The gym itself has good amenities, however the employees have no boundaries. They were unprofessional and combative. not only to my experience but a handful of my friends have also canceled their membership.

Love it here! The staff and trainers are very welcoming and friendly. The gym is always kept clean and there is plenty of equipment to work on.

Back to the grind. A very clean and proper gym!

When I first joined the gym it was great but when I tried to cancel my membership due to me moving out of state they made it hard for me . I spoke to more than one manager whom Told me I was fine but the other day I got a call from collections. I called the gym for the 20th time in a month . They do not care !! All they keep telling me is they’ll write a note for the next person to read and someone will contact me ASAP. They never do !! I’m sick and tired of the bs . I don’t recommend this gym unless you want them to mess up your name and waste your time .

Always clean, friendly knowledgeable staff, good equipment and great pricing

Staff was extremely unprofessional. I joined the military and moved outta state, after submitting a letter they continued to charge my account saying that they couldn’t locate my letter after it was physically dropped off not mailed. No refund was given and I had to dispute charges with my bank.

Crunch is a great gym. It has polite and helpful staff, and they really make sure that you are well taken care of. I would recommend one more bench press and one more squat rack to be placed in the gym. Otherwise, it meets all expectations!

Crunch fitness is such a feel-good place. The staff are friendly, supportive and fun. They’re always willing to help and clearly passionate about what they do. There is a huge variety of equipment and classes to choose from and the energy in the gym is always great. Also, the rest and relaxation corner is an awesome added perk! I highly recommend Crunch to anyone.

Crunch facilities are fine and it’s a good gym, however they intentionally make it ridiculously hard for you to cancel your membership in hopes that they can keep charging you. I expressly told them in email correspondence i had moved away i cannot cancel in person, after which they stopped responding, where they continued to charge my inactive card until sending it to collections.

Brand new engineered machines for maximum muscle growth! Only 9.99 to join! No excuses

Wonderful experience lots of machines to choose from. Theres always plenty of staff incase you have any questions or need help. Always exstreamly clean.

One of the gym’s “personal trainers” interrupted me in the middle of a run, and told me to yield the equipment for a “class.” After asking if I could finish (-2min.) I was told to stop using the treadmill. The staff has no regard for its members. You’re only a number. Take your membership elsewhere.Update: I received a call from the GM, who assured me they would take action to prevent the situation from happening again.

Knowledgeable staff, clean and kept clean. Nice judgement free zone for anyone who doesnt feel extremely comfortable working out in public.

The gym is okay for the most part. They need to make sure the gym stays safe. The communication process is poor at best. They take a long time to respond to their members and are not very helpful.

Everything is so clean. The staff are professional and friendly and always helpful. The cost is very affordable. Love this gym!!

The gym look clean and nice and if you want to gain muscle and build your body, this the right place for you.

Best gym despite small size .. also free body scan for detailed info

Everything is fantastic! The gym is prolly one of the best jobs ever! This is gonna sound really crazy but this place is my go to it’s way better then the y and planet fitness and elevate! I have never ever ever seen a treadmill with a fan on it in my life the staff are outstanding i support the Syracuse smash football that go there to as my bf is kicker for the team. Amazing people and teammates Thanks joe c and jimmy my boyfriend for recommending me this place! Very nice place and people! I may get nervous meeting new people but in the end some people can be really nice! This is prolly the best gym in cuse tbh! I can’t say no to crunch! If your looking for a new gym membership come here it’s a absolute steal of a deal! My mentor Courtney and I love this place !!! We will keep coming ! Very clean very well modeled in there! Need a gym get your but in here!!! It’s hella worth it :)

Very clean and welcoming to new members

Everything is clean and all equipments are new. Staffs are so nice and friendly. I recommend it!

Great gym

Small space but there are lots of machines for all types of lifting styles

Great new gym, lovely new machines. Classes throughout the day. Not just in the mornings or later in the evenings. The staff does get extremely annoying when trying to have someone take a class, to the point where it makes you feel uncomfortable for not going to the class.

Amazing team, clean, and great environment!

An all-around fantastic gym for all fitness levels with plenty of free weights, weight stack/plate-loaded machines, and modern cardio equipment. Highly recommended!

This gym is fantastic. The environment is welcoming and comforting. Tons of free weights, machines, huge HIIT zone. They bring so much to the table for very fair prices. The staff is beyond accommodating and syracuse/Dewitt are super lucky to have gotten this gym! The GM Rebecca goes above and beyond for the guests and staff. She will give you a warm welcome!

Overall I like this gym. They have a decent mix of free weights, weight machines, cardio, and a HIIT zone. I like the massage beds and the sauna bed. They also have 2 rooms for tanning. They seem to be lacking on core machines that I am used to from other fitness centers.The staff is generally friendly and attentive while the facility is typically clean. I would like to recommend this place to others but after being open for two months the bathroom remains less than complete. Thankfully they finished the lockers finally. For a while the metal locking clasps had fallen off some lockers because they were only held on by one of the two screws. Since the beginning I have had nothing but trouble with the WiFi. It seems to be down more than operational. I would like to give more stars but as it stands it is an average gym.

Great gym! Only negative thing about the place is the hours! I really wish they’d be open longer. Only open til 7pm on the weekends!!!!

Amazing equipment, friendly environment, extremely friendly and helpful staff. Something for everyone here between their group cardio classes and full weight room.

I absolutely love it here!!!! The staff is amazing so friendly willing to help they are like family love everyone!!!!

Great gym for group classes, lifting and lots of cardio equipment.

Clean, nice energy

Very nice gym. Lots of equipments!

They charged me the annual fee twice which was 50 dollars and refused to refund me also there annual fee is two months in to the membership. Update I got refund.

Love this place

The staff has alot of spirit!

The shower room water is not hot enough after few minute using.

Worth it!!! Classes, classes, and more classes! Beats planet any day

I like the atmosphere

Very clean

Very good service

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