Rectified an issue i had an were very understanding after i was frustrated. It was acknowledged, not ignored, why i was frustrated and they 100 percent understood. Jennifer handled everything great and i couldn’t have asked for better communication throughout this process. She was kind throughout making sure we were taken care of.

A great workout even for a 43 year old woman trying to get back in shape!

Great music, energy, killer workout, awesome staff and lots of time options - worth every $$!!!

Cleanliness and mask requirements are on point. I feel completely safe every time I work out here, and the workouts are 🔥🔥🔥

I’ve been to OTFs around the country and this studio by far has my favorite coaches. They bring such great energy to the workout and really do motivate me to do my best.

Orangetheory Fitness has sincerely changed my life. After years of going to a gym, not really knowing how to put a good workout together and not pushing myself hard enough, I was looking for something different. Something better. Then I discovered OTF, quite by accident. As soon as I opened the door the front desk staff were welcoming and enthusiastic. I stopped in to peek, then for a free workout, then an elite membership leading very quickly to a premier membership! I couldn’t get Orangetheory off my mind. I love the intensity of the workouts, while at the same time they are doable exercises. Orangetheory coaches are wonderfully supportive and encouraging. The strength and endurance I have developed are thanks to the way they push me harder than I would ever push myself. Their words and enthusiasm keep me going and keep my mind off the clock. The orange atmosphere and motivating music make everything easier too. I am a firm believer in investing in my health. Orangetheory for life.

I enjoyed the passion and enthusiasm of Heather our coach. She really helped drive me to do my best. I also enjoyed having a group work out session. I have never experienced that before. I would highly recommend Orangetheory to everyone!

Planning a workout saps my mental energy, and then I dont end up going. With OT, I love that all I have to do is show up. The trainers explain the workout, show you the proper way to do the weights and encourage you. I love that I can go at my own pace and weight choice. I can push myself when Im feeling great, or ease back if Im having a tough day.

I would never work that hard on my own. I was a little nervous about taking this class, but it is the best class i ever took. I love Orangetheory and love love the instructors. Janice Egan

They blew me away! The whole team and atmosphere here is extremely impressive and modern. I would go check Orangetheory out in person. Videos and photos dont do it justice!

One of the bigger studies that I have been to. Only one the has that had up to 95lbs weights which I was so happy about. Coaches that I had where great and front desk staff was really friendly

Wonderfully challenging workouts to energetic music, working under FABULOUS coaches. The 5am crew is always up to the challenges they throw at us! Whole body workout in 60 minutes! It is geared to all fitness levels and you only need to challenge yourself. Even tho I am one of the oldest members in my class, I love it and the younger men and women around me keep me motivated and challenged to do better

I travel a lot and have been to many orange theories and this one was superb. Kristin was awesome to everyone in the class when I went and great music. In addition the staff as a whole was welcoming and great to deal with. Furthermore the facility had everything you could of needed and was well organized. Thanks for an awesome experience! Wish I lived up here.

I loved that you guys had 3 groups and moving through the stations really made the workout easier!! I didnt feel like I was dreading getting on the treadmill or the rower because it was such a short amount of time that you were on it. The trainer we had was great too. Motivating and made sure that we knew what we were doing before we did it!!

Kristin was a fantastic and motivating coach! Jenn was a best in class sales associate and took the time to get to know myself and my colleague and helped us acclimate to your studio. Great experience!

Everyone on the staff is amazing and supportive. This is the best, most efficient and hardest fitness program Ive ever been part of and I was in the Navy for 20 years. Cant argue with the results either. The only bad part is that I need all new clothes because Im 30 pounds lighter (with muscles Ive never seen before on me) than I was 6 months ago.

The trainers are so supportive of each person in the class, helping you push your own limits yet adjusting the workout based on your individual needs/restrictions. They genuinely care about the members. They have many options for class times, and the app makes scheduling so easy!The best 60mins of my day! The best group class I have ever attended!

I love OT Syracuse! Everyone is so nice and you will get the best workout. It is by far the best gym experience I have ever had and is so worth the money.

Great place to do training. Really gets all parts of body on different training days. Great staff too. Glad I jointed. Needed the help for strength training because Im a runner

I had a great experience and I cant wait to go back! Everyone is so motivating and real. No sales pitch, the staff and class sells itself. Casey, Jess and Tone couldnt have been nicer! Thank you Orange Theory!

I like the routines - they are challenging but easily modified to meet the need of every level of fitness. The coaches are very personable and make the effort to provide individual feedback during the workout so a participant does not get hurt but gets the most benefit from the routine.

Staff resolved issues I had in a timely manner. They were willing to help and work with me even when I was injured!

Love everything about the staff and this Orange Theory Fitness location. They take the time to get to know you and the coaches are so motivating. It is definitely a challenging workout but I always leave feeling energized and strong. The facilities are so clean and its great that the workouts always vary in order to challenge you and keep your body guessing.

My first workout at Orangetheory, Wow! Exciting, fun, engaging high energy workout with Coach Jenn! Supper impressive facility!

Orange theory Fitness taught me a lot, and they also encouraged me to work harder in my workouts at home. Besides, my whole body is still aching which means that their theory is correct!

OTF is great. I’ve been going to this location for 4 months and couldn’t be happier with my decision to join. Coaches are upbeat and supportive, staff is friendly and helpful, and I’m in much better shape, so a win all around. I’ve gone to other OTF studios while traveling and have similar encounters are well.

Vanessa, the owner, terminated my contract without cause and is extremely uncaring or empathetic

By far the best fitness facility I have ever attended. I sold the owner Heather a new vehicle at Burdick VW and we got to talking about fitness. I expressed my interest in getting back into shape and she was gracious enough to set me up with a free class. They were able to fit me in two days later! It was the first time I worked out in almost 5 years and Molly was very helpful in finding the right workout for me. My trainer, Kristen was very enthusiastic and motivating and help me sweat through to the end! I will definitely be joining this gym and I highly recommend everyone else to do so.

Excellent workouts, great coaches, and the only group fitness class that Id recommend.

They nickel and dime you to death!! Durng the BLIZZARD this weekend, I was stuck in a ditch and called them in advance. They charged me anyway. I called manager and she didn’t show up for work that day either. Poor response. Never resolved issue. Manager never available. I AM VERY UNHAPPY WITH MY EXPERIENCE WITH THIS ORANGE THEORY !!!!!!

Makes working out fun. Great atmosphere and music. Variety with different stations of work out !!

Fun, energetic staff and a guaranteed great work out. Even though you use the same equipment in each class, they do a good job using a variety of workout structures (sprint days, endurance days, high incline days, leg days, etc) to keep it different and fresh.

One of the best gyms I have ever been to. From the moment you walk in the door, the staff are there to support you in your goals, and everyone honestly cares about your success. Classes are led by certified coaches, and workouts can be done by anyone.

Attend an average of two classes a week and love it. I am not a big fan of cardio but the ever changing class templates make it interesting. They effectively combine cardio with strength training. The staff are always very friendly and helpful. The Studio Manager is the best!

LOOOVE ORANGE THEORY!! FROM THE SECOND I WALK IN TO THE SECOND I LEAVE HAPPY AND SATISFIED! FRIENDLY AND CLEAN!! COACHES ARE AWESOME AND VERY KNOWLEDGEABLE!! OTF ❤

High Energy work out.. great instructors who keep you motivated

This is such a good and challenging workout. Your cardiovascular fitness in particular will improve greatly if you go here.

Its always interesting and engaging. It always challenges me and I appreciate being coached through the whole workout.

Look into other gyms who offer the same workout at a much better price

Awesome trainers (Kristin & Tone are my favs), great workouts, always professional!

Every workout is different and challenging. The coaches are positive and encouraging!

I love everything about OTF-I like that the workouts are challenging but doable and different every day. I would never work as hard on my own. As a physical therapist with a degree in Exercise Science and a PhD in Kinesiology, I am VERY picky about where I work out. The science behind OTF is sound and current. This is super important for all of us. I love all the coaches. Each one has a unique way of making me want to push myself just a little more without yelling or harassing. Also super important! :). I also appreciate that I can use modifications when I need to (e.g. when my knees are sore) and still get a great workout, hitting all my splat points. Its the best hour of my day! Thank you!!!!!

The coaches and workouts are amazing! Love everything about Orange Theory!!

Every workout is challenging and different every day. I never get bored. The instructors keep us motivated, moving and sweating!

Everything! Challenging every day but also fun! I don’t have to think I just have to show up and listen to the coaches and do my personal best and results will and have come!

I absolutely love the Orange Theory workout! As a trainer myself, I appreciate the science-backed programming, the immediate feedback and being able to put my head down and do the work! In December, I had the luxury to travel a few places and go to OTF classes all over the country! The coaching everywhere you go is top notch and every studio has a unique element all its own. At the Syracuse OTF, it was clear that the coaches and members were very tight and familial - made me feel super comfortable and welcome right off the bat. Thanks OTF for your commitment to excellence, high energy and efficient, powerful exercise for everyone. xo

Love OTF. Never had so much fun getting my rear handed to me!!

There is a huge difference between OTF and the others. You never know what the day’s workout will be and that element of surprise is one of the things that makes it so effective. As an older adult I wanted to get in better shape to keep up with the younger guys in my fire department. I tried a machines-only discount gym and stayed there for years, then graduated to another place doing indoor cycle and TRX multiple times a week...but OTF finally broke the plateau and took me where I wanted to go. Every day is something different and another challenge to meet. If I can do this 3-4 times a week so can anybody. And a big shoutout to the coaches and staff here at Syracuse DeWitt as they are the most motivating and supportive professionals anywhere.

This place is bery disappointing. I showed up 15 minutes before class began and they would not let me work out for my first class. I will never return to Orangetheory.

Equipment to close together not very spacious