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Dream Nails 3
16630 W Greenway Rd, Surprise, AZ 85388, United States
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Dream Nails 3

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Co
Review №1

Very friendly service! I took my 8 year old and 4 year old daughters with me for pedicures and they have seats for children! They were very nice to them and to me! I’ll definitely be going back.

Ch
Review №2

Horrible dip manicure by Tony! I haven’t had my nails done in a year and left with thick, uneven nails. I’m so disappointed I left in tears! Do not go here!

Ro
Review №3

The wait was SUPER long, over an hour (I was told 20 minutes when I arrived).I can see why they were so busy. Tony did a wonderful job.

Je
Review №4

Owner Tristan Nguyen (apologies if the spelling is wrong) is amazing. My kiddo was there and they chatted it up during her pedicure. Such a great experience for her, days later still taking about how the pretty lady was so nice and her dress was like a princess.

Fr
Review №5

I had an appointment for 12:30 pm. I arrived at 12:26 pm. My pedicure was not started until 1:15 pm. It was at 1:15 that the water was started for soaking my feet. The pedicure itself was good. The lack of respect for my time is the problem. Nothing was ever said to me about them running late.

Mr
Review №6

Usually a good experience, but I definitely did not enjoy getting my toe cut during a pedicure. Accidents will happen, but the whole pedicure after was rushed and not enjoyable.

Kr
Review №7

I got the NexGen nails and I absolutely love them ♥️

Is
Review №8

First time here.. Love my nails and pedicure! Friendly and quick service too.

Pr
Review №9

My nails look & feel great! I got the dip powder done here for the first time and I definitely loved the experience. The staff is friendly and take pride in their work.

El
Review №10

This is my 3rd time getting my nails done here. I just love them! Very professional and the environment there is wonderful and clean

Br
Review №11

New to the area so first time being to this salon . They were absolutely great . Best pedicure I have had in so long definitely not rushed like most salons . Very friendly and polite staff and very clean .I Will definitely be making this my regular place to go !

kr
Review №12

Ive been going to dream nails for 5 years and they always do an amazing job. Its very clean and friendly service. I highly reccomend Dream Nails!

La
Review №13

Definitely go to Tony

Ni
Review №14

I really like this salon, but the prices are inconsistent I’ve noticed. I went 3 weeks ago and got dip nails with tips and their second tier pedicure, it was $75. I went today to get my nails done again, I did the same dip with tips but no pedicure. It was $60 just for the nails. I don’t understand the pricing, I would prefer they disclose the cost of their various nail options before starting. If they charge more for length of the nail tips or for getting multiple colors then it would changed what I pick for my nails, I had budgeted to spend about $40 plus tip, not $60 plus tip. It was definitely shocking!

Tr
Review №15

Love this place!!! They always treat us like royalty!!!

Ji
Review №16

I am always in love with my nails when I go here. Recently started doing the powder dip on my natural nails and I LOVE it. It lasts a long time and unlike acrylics, it does not lift. This place is clean and everyone is super friendly. They always offer you something to drink too, which I think is very nice.

Ch
Review №17

I suck at planning, therefore I never have an appointment. Dream nails has always been so accommodating and nice. Their dip nail holds its (beautiful) shape and doesnt lift - even if its been 3 weeks in between fills. I personally will continue coming here.

Sh
Review №18

They always do a fabulous job on both pedicures and acrylic nails. I have never left disappointed. Everyone is friendly. Prices are reasonable, too. They do charge a small usage fee for debit/credit cards but its only $1-$3 depending on cost of services. I am so glad I found them! Highly recommend!

Ca
Review №19

I have been living in Surprise for about 4 years and until recently, hadnt been able to find a good nail salon. The customer service is great everyone is super nice. I highly recommend the dip as well. Tony never fails to do an amazing job. Only reason I give 4 stars is due to the wait, even when making an appt. However, I always come out of that shop with amazing looking nails!

Ro
Review №20

They are very thorough in some ways! The lady who did my nails took the time to shape them exactly the way I wanted. However, since it was close to the end of the business day, she rushed. I did SNS and expected it to have a nice sheen. I left with smudged nails that were matte in some areas. I doubt that I’ll revisit the shop. I paid $50, and because of the finish, they look like I did them myself.EDIT: My nails chipped and one broke within a week, which has never happened to me before. I won’t be visiting this nail shop again.

Is
Review №21

Called in advance for a pedicure. I arrived 2 minute past my appointment time and 5 minutes later I was told the girl was running 15-20 minutes behind. 45 minutes later, I walked out. I dont have time to waste on my day off... they obviously took in a walk-in person ahead of me without any consideration of the appointment book. It is not the first time I am made to wait long time for a simple pedicure. But it was my last.

Ah
Review №22

This was the first time Ive been to Dream Nails, and I have to say Im pretty impressed. When I walked in I was greeted, offered coffee and lead to the spa chair for my pedicure. A lady did my pedicure, she took her time and cleaned everything thoroughly. She could have done a better job with painting, but I love that she took her time to clean and massage them.I kept debating whether I wanted just a gel manicure, or acrylics with gel polish. I ended up giving in and getting a full set. Im VERY PICKY when it comes to my finger nails, especially with the shape. I like a classic, vintage look, a bit longer with a pointy ^ oval shape. I like them to be thin enough so they look like natural nails, but thick enough so they dont break. Tony was very patient and filed until they came out absolutely perfect. He took his time, and didnt cut any corners. He made sure I got exactly what I wanted and what I paid for- a great experience with perfect results. As a makeup artist I appreciate creativity and precision, thats what I got. =)

Li
Review №23

The best nail salon in the entire world!! I went here with my friends once and I loved the service I received. The color I did on my nails was beautiful and long wearing! Would recommend to anyone looking to get their nails done.

Ni
Review №24

I cant believe how welcome they made me feel I appreciate them thank you

S
Review №25

THEY DO NOT CARE ABOUT PEOPLE.I walked in, without an appointment, and someone assured me they would have me ready in 5 minutes. I waited 1 hour. At first it was 30 minutes until someone took me to a chair, and the guy put acetone on my nails and wrapped them, AND THEN LEFT FOR THIRTY MINUTES, (thats bad for your nails) walking around staring at me not acknowledging me. Every employee KNEW I WAITING AND NOBODY ACKNOWLEDGED ME. After an hour and not even starting my nails, the guy WALKS OVER AND STARTS SOMEONE ELSES NAILS. And so I walked out. Many spare employees had nothing to do and just walked around. So when I left nobody even tried to stop me or say they were prepping. It was really disappointing because they all did whatever they were doing and didnt even act like they cared.

Co
Review №26

Linda did a great job on my fill. Will def return!

Ca
Review №27

06/23/16! just had pedicure done!I I noticed she skipped on the hot sone spa! I asked her you forgot hot spa treatment! She told me thats $5 extra! I told her every where else is Included! At dream nails Spa is $5 extra! Another thing you might want to know, they charge $1 extra for using your credit card! This guy nickel & dime you on everything! Im surprise he didnt charge me $1 for mini bottle of water!! I have had pedicure many different locations it depends what part of town Im at!! none of them have charge extra $1 for Pedicure! Or not Include hot stone treatment included in the basic price!Thats my first & last time there!

Gi
Review №28

Tony and his gang are always friendly and welcoming. Super clean and sanitary and each tech is very good. 5 year client and very happy.

La
Review №29

I have been coming to Dream Nails for 10+ years. I highly recommend all of this team.

Mu
Review №30

I will only go here! I always get compliments on my nails and that last such a long time. The prices are more than fair. Its been 2 years for me and Im so glad I found them

Am
Review №31

I brought my 6 year old daughter here to get a mani and pedi because she’s about to graduate kindergarten. We waited a little over half an hour, they were all very unwelcoming and the lady that did my daughters nails did the absolute minimum and was not very friendly. She wouldn’t even try to do a simple nail design my daughter asked for. I will not be returning to this nail salon and I do not recommend going to this place.

Br
Review №32

Called ahead that morning to book two pedis . When we got there I mentioned the appointment and they told me to add my name to their list. After doing so for the next ten minutes no one even acknowledged us. I dont think the person I spoke to that morning even made note of it. We left and went to Angles on Bell and they got us in immediately. Had a better Polish color selection as well.

Je
Review №33

My friend and I wanted to try this place out because it was recommended to her. We both wanted the same euro pedicure, but seemed to get inconsistent treatments (as in they were using different tools and doing different things than I received). I had to ask for a second coat of paint on my toes, which went ignored (I was going to let it go) my friend had to chime in for me--my tech seemed disappointed they couldnt upsell my plain manicure, kept gouging my cuticles so now theyre all red and sore today..she didnt clean up the edges nicely, the paint went on gloppy with air bubbles (I can do better at home), My friend got a set put on and her almond shape was cut slightly crooked and we went out after and her paint had started to rub off already. Im unsatisfied because I spent 50, she spent almost 70!The techs were nice, and the atmosphere was clean, and standard decor, not a huge polish selection, though.In this industry there are way too many nail shops to choose from, we both left dissatisfied with the quality, and we will pick a different shop next time.

Cy
Review №34

I have been going to Dream Nails in Surprise Az. for the last 7 years. My nail technician is Tristan. She is the Best!! Tristan gives the Best Manicures and Pedicures. She is very professional, and friendly- she treats you like you are her Friend.All of the technicians are very good. I have also gone to Tony and Kat, they are also very good. You really cant go wrong with any of Dream Nails Technicians.I have been getting Nex- Gen Gel Manicures,since Tristan has been using this product on my nails they have been super strong. My French Manicures last for 3 to 4 weeks. They never chip or crack. I have been thrilled with my Nails, They have Never Looked Better, Thanks to Tristan!!DREAM NAILS is not only a Fantastic Nail Salon, they have Reasonable Prices!!I promise You, You will Love Dream Nails,like I do!!!

fl
Review №35

I Love this place! This salon is very clean, friendly and great at what they do!;I love how I can go in and Im not worried with what employee is going to help me, they are all my number one lol. Ive been going her for 7 + years and I will never go anywhere else.

Ch
Review №36

I had a wonderful experience - they listened to exactly what I wanted and were never pushy about extra services, though they did offer. I felt very comfortable and have made this my new regular salon!

Er
Review №37

I love coming here, Ive been doing it for 6 years now. My nails look amazing and they are very accommodating to my picky needs.

Cr
Review №38

First couple visits that place was ok and close to my house. Last couple times the staff does not make you feel welcome at all. Today I walked out. They where super busy which is fine but at least tell people how long the wait is. Instead we kept getting moved from chair to chair and when we asked how much longer they said pretty soon. What does that mean? Then the manager or owner turned around and snaps 15 to 20 min (on top of the already 30 min wait we already did). In addition I had to soak off my dip while my friend got only dip, no offer to soak mine while we wait so we could be done at same time. Luckily there is lots of other nail salons to take my business to. Not coming back here again.

Sh
Review №39

In response to the negative review from CR ~ this is the cleanest nail salon I have ever been too! They actually use liners Im all the pedicure stations and Clorox disemfectimg wipes to clean everything! I would post a picture if I could but I dont think I can! I have been a client for 5 yrs now and the business has been here for 11. They are awesome and accommodating! I would recommend an appointment because they are a very busy salon. Thank you to the owners and all of their employyees!

Al
Review №40

A really young girl did my pedicure and she did great! Give her a raise!

KR
Review №41

After moving to Surprise last month I tried one salon & it was horrible so this morning decided to try this one. I now have a new nail place. Tony was nice, patient & only wanted me to be happy with my nails. ;-)

Ja
Review №42

Very friendly and clean.

Ju
Review №43

My first experience was great. I got a gel man and reg pedi. I love how clean this establishment is! Ill definitely be back!

Ka
Review №44

I got my nails done with a few friends. One of my friends had to wait an hour for a normal manicure. I got french dip nails and I am not impressed. They were 45 dollars and the nails I got felt like they were 15 dollars. Also another lady doing my mom nails nicked her,which made her bleed. I am not impressed at all. I would not go back. Only unless you want free boba.

As
Review №45

This is favorite place! Everyone is super nice and everything is very clean! I have been going here for many years and would recommended it to anyone that wants fablous nails!!!!

Sh
Review №46

Cynthia is great! Everyone was friendly and the service was awesome!

Gr
Review №47

I loved it Tony did such a great job on my nails.

Sh
Review №48

They always do a Great Job! Highly recommend this location.

M.
Review №49

Lumpy acrylic nails and inconsistent nail shape. What really bothered me was that he was okay with letting me leave with obvious bits of black acrylic residue all over on my skin/fingers.I went home and fixed them myself.

Cr
Review №50

Wonderful experience!

sa
Review №51

We come in Friday paid and 4 days,after it has to be filled.. !!! They are poor at doing there job they rush threw the process than to come and confrim. We ARE TOLD WE GOT TO WAIT A HOUR

Ma
Review №52

First time here and when I first walked in they were nice and told me to take my time.Very clean and gentle I recommend coming here

Ju
Review №53

They do beautiful dip nails

Ve
Review №54

Wow ! What an experienceAfter a year of searching for the right place I am happy to say my nails found a home.

Li
Review №55

Love the Nexgel. Better than liquid gel. Staff friendly

Sh
Review №56

If I could rate this place a ZERO I would. We stopped by the shop this past Friday around 5:45 PM.. When we first walked into the place we did not get a hello or anything until 5 to 10 mins later. All nail tech were very rude and unpleasant. I requested a fill and a pedicure when I reminded her that I wanted a pedicure the nail tech looked at the time because it was only 30 mins until the shop closed. When she looked at the time that is when I told my self these people are in a hurry to get out of hear and could care less about me being a paying customer. So, I refused the pedicure and left with only a fill. However, I should of walked out before sitting down in the chair because I did not have best feeling walking in to the place.

Kr
Review №57

SLOW and rude! I checked in at 4:40 I left at 6:05 for a Fill. Thats it. A fill. My technician was the owner/manager. She did not say more than 2 words to me but carried long conversation with fellow staff. I tipped her $4 on a $17 service and not even a glance was given to me, she hurried the money into the drawer and took a break whole polishing. Terrible service. Very rude.

Ch
Review №58

Friendly atmosphere! Steven did a great job

Di
Review №59

Best to have an appointment. They are soooo good that they are almost always busy.

Ci
Review №60

Walked into place because it looked clean here is my experience...I was Overcharged by error so check your receipts! They were pretty rude also. AFTER my pedi I did my nails..watching them clean the tub I used I realized they dont use disinfectants at all!! Dish soap for pedi tubs! Baby wipes for other stuff agh!! Will NOT be back there!

Sp
Review №61

Good place to get your nails trimmed.

Ma
Review №62

The employees do a remarkable job for manicures, pedicures and eyebrows!

Al
Review №63

English seemed to be a 2nd language. When trying to tell staff what I wanted or asking questions I got a lot of nodding but didnt feel like they understood.

Sa
Review №64

Great owners and staff.

Ju
Review №65

Walked in with no greeting at all, just stares and the nail polish selection is bare. Walked right out

St
Review №66

Beautiful French tips!

Am
Review №67

Very rude customer service.

Br
Review №68

Excellent service

Da
Review №69

Kat is fantastic.

al
Review №70

Came for my sister’s wedding, I left with nails that looked nothing like the photo I showed them, and my moms nails immediately came off 2 days after we did them (got them done on Friday, this photo was taken on Sunday). My sister (the bride) added rhinestones to her nails and they came off the next morning!!!Not too mention that we came in at 1PM and I didn’t leave until 6:45PM because THEY were short staffed.Then when we came to show them what had happened, the owner started yelling at my mom saying it was her fault because her skin produced too much moisture. This has NEVER happened before!!!!! Yelling was so unprofessional, especially in front of all the other customers and staff. Will never ever be coming back here and will tell all my family the same. We couldn’t even believe this.

Information
15 Photos
70 Comments
4 Rating
  • Address:16630 W Greenway Rd, Surprise, AZ 85388, United States
  • Site:http://mydreamnails.com/
  • Phone:+1 623-556-1526
Categories
  • Nail salon
Working hours
  • Monday:10am–5pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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