Excellent staff and service! My daughters and I all use this nail salon. Everyone is so nice and always do a great job. We especially like Kim and Jordan.
I am so excited go have found my nail techs that use to work at at different salon that I went to every 2 weeks for over 5 years. I had to make some budget changes and removed my nails so it has been 3Yesrs with out - well I am at a point where I can have them again so I went to my old salon and everyone was different- I hated the nails and now 2 weekslater I needed a new set. I found myself here on google looking at the salons near me and came across LK Nail spa - reviews were good so I decided to try them out. To my delight when I walkedIn I was immediately greeted by a familiar face and asI began to look around I saw several of the nail techs from my former salon. I was so happy and knew I was in good hands. New full set looks amazing! The pedicure was also fantastic. Im just so excited that I found them!
I moved to surprise from out of state and hadn’t done my nails since I arrived. I have been for a full set and a fill and have been more than happy with both visits. I had gone to the same mail salon for years and couldn’t imagine anyone doing as well as they had. Vo and Thomas did a beautiful job. Thank you
Holly is the best! So thorough and never fails to give me the exact look I am going for!
Been here 6 Times now. They do a really good job but making an appt and waiting 30 minutes EVERY TIME?! Urg! ! I love Their work so I keep giving them chances. Not anymore….. I think it’s rude and disrespectful! I’m Done!
Nails were uneven we went back to ask to please fix then but they refuse to fix them. We ask for a refund they decline. Really bad! Customer service. If you like to be treated in the worse way posible then go. They will damage your nail will not fix them and then you have to pay a real nail professional to fix what they have done.👎💩
I came here and got my nails done by Lana who did an awesome job. I loved it! However due to the work that I do, I had to cut my length cut. I called in 3 days later and was told Lana wasnt there and that she was off the next. The same lady said anyone can cut it. Well I came in and I see Lana there. But I had work done by Kim. I absolutely will not go back to her! She is rude and defensive and demeaning. When I told her how much shorter I needed, she had to comment that my request was too short. That should have been my first red flag. When I asked her to even out the work she did because it was uneven, she blamed it on how the nail was put on. Lana did a phenomenal job with the evenness. Yes I am type A and OCD about things like that. I had to repeat myself with Kim and told her that I needed my nails even and rounded because it was too sharp and that it would hurt my patients. She continued to get defensive but eventually did it anyway. To top it off my coffin nails now look flat across and some even look like its curving out. Will NEVER get anything done by Kim ever again and will just stick with lana.
I came in with a girlfriend of mine and after I started watching her get her nails done I realized how poorly mine were done, the lady who did mine put absolutely no effort into doing my nails, barely filed them, didn’t use the rectangle file at all, didn’t clean the insides of the nails, missed spots on the nails and the polish is very uneven, literally took her 10-15 minutes to do longer coffin nails with butterflies on the ring fingers, my thumbs are also noticeably shorter than the rest of my nails and some are even crooked. Now I’m sitting here watching my girlfriend get all the extra effort and her nails look amazing compared to mine.
I love LK Nails, the staff is friendly and detail oriented. The boss is super friendly. And theres a Starbucks in the grocery store next doorPam
Love Love this nail salon! Being new to the area; I was pleasantly surprised. Clean, affordable prices and very nice staff. Holly did my coffin nails and I am so happy. My pedicure was amazing! Very relaxing atmosphere. I will be using LK nails again!
So I called before coming in and ask how much for mani & pedi and the lady on the phone told me its $41 but when I was getting ready to pay, the lady who did my nails said its gonna be $90 ... I was shocked & asked her like why its so expensive & she tried to explain it which doesnt make sense she said 25 for pedi and + 10 for designs +10 for taking off my full sets coz I just wanted plain manicure on my nails & I was like so $45 for manicure? And she said yes its gonna be $90 .... like whattt???? I was so mad they overcharged... this is the second time that I called & asked for the price but they actually charge more !!! ....
I chose this salon based on prior Yelp reviews, and made a huge mistake. My dip nails began cracking on the edges two days after they were applied due to low quality of work. When I went to request a refund, I was told absolutely no refunds on services. The nail tech acted as if there was no problem with the set, when I could visibly see cracks. This is not normal,especially when I have had dip nails done multiple times. Especially after two days! Extremely poor service, and luckily there are lots of options nearby to choose from. I went to have my nails fixed that day at another salon. Do not go here unless you want to visit somewhere that does not take accountability for their shotty work.
So bad never go here I got harassed. They up charged me without telling me and did the wrong color.
I have been to LK a handful of times. Great nail techs, wide selection, clean environment, and has always taken me in a timely manner. The prices match with the quality of their great service(s). Very relaxing pedicure, and I got dip nails for the first time and the turn out is just what I wanted. Their consistency keeps me going back.
This is the only place I will go to for my nails. I have to have my nails short for work and they always listen. I would definitely recommend.
Kim did a great job on my nails. I have nail psoriasis and have been too scared and embarrassed to have my nails done for the past 10 years. She was so gentle and and didnt make feel out of place or embarrassed at all. Its so nice to have pretty nails again Thank you kim!!!
Very friendly service, follows covid protocols. I feel the techs are trained very well and take their time. I have never felt rushed. They do a punch card where after 10 punches you are given 10$ off services. Just fyi, I have only had pedicures done here.
The Manager she very nice and Professional.
Joeden and Lana are amazing a long with all other employees ❤
Lana took care of me and my nails! Im in love. She did the perfect shape and thickness which has been hard for me to find lately for a fair price. I will definitely be back, thank you Lana!!
This place was clean and pretty. The most colors of nail polish Id ever seen. The staff wasnt very personable and seemed sort of rushy with people though and it very hard to communicate.
I’m new to the area and tried LK nails because of the reviews and it definitely lives up to the reviews! I made an appointment but the woman was so sweet and did inform me they except walk ins as well. The environment is so relaxing and clean. Henry did my nails and they turned out exactly how I wanted. He was so efficient and quick. It’s definitely my go to place now!
My finger got infected after having a fill with kim..I called her out of courtesy to let her know and she yelled at me that she was very busy@
Lovely experience. Kim did such a great job on my nails. I Look forward to coming back!
Best nail salon Ive ever been to. Absolutely love this place. The atmosphere is great and everyone here is just so nice. Its fun here. Everyone here is so cool and I just love love love it! Highly recommend LK Nails. Super clean, and my nails always come out fantastic.
Nice and friendly place. Great workers.
Lana is amazing. She is so kind and friendly. My nails have never looked better
This used to be my go-to nail salon until they decided to not honor appointments. I made an appointment for 12:00pm and did not get any service until 12:45pm while walk ins where taken before me. I asked for a discount for waiting and they refused to give me one. A shame that a business is only concerned with their bottom line and not there loyal customers!
Such an amazing place ! People were very kind and they did an amazing job with my nails ! Will def. Be coming back!
I showed up at 630 after work and they fit me in for a pedicure even though they closed at 7. Great pedicure
Best nail place ever! Kim is excellent at giving her clients exactly what they ask for - shape and style .Extremely clean salon, beautiful decor .Disinfect tools after each client, try them out you won’t be disappointed.❤️Michele
Extremely clean, lots of colors and choices. Staff was very friendly.
LOVE Lana, who owns the shop with her husband. I don’t remember her ever doing my nails, but she always remembers my name (even though I don’t come in regularly) and she makes sure I’m taken care of to everyone’s liking. They are VERY clean, professional and talented. I hate going other places where they just keep people going in and out like cattle. Never at LK Nails - they are so friendly and personable!
Lovely salon. Twice they honored my appointment time without much more than a 5 minute wait. Very clean. Nice services
Clean, nice, brand new, Kim very accommodating and friendly. Got a powder dip, had never done it before. My technician answered all my questions and seemed very experienced. Free water and soda while techs work on you. Only four stars because one of my nails had a minor lump, not as smooth as the others. Otherwise it was good for the price and I would go back.
Love love love this Nail Salon!! Lana is thee best!! Everybody in there is so so sweet!!
Awesome place! Clean & beautiful! Everyone is so friendly. I just moved to the area & Jordan gave me an sns manicure & pedicure. He did such a wonderful job, I requested him again yesterday. I love my nails, & am so happy to have found a great place😉
Love this place! Very clean and everyone is so friendly! Jimmy typically does my nails and is wonderful and Linda recently did them and did a great job as well! Definitely my go to nail place in Surprise.
Male manager did my 16years old daughters nails, terrible job, the white gel polish had blue in it. Very mess and rushed. When I called and complained, he knew who we were but was denying anything was wrong. Very confrontational and didn’t care to make it right. She spent her own money and now has nails she isn’t proud of. Shame on you!!!
Every time I end up going somewhere different because it’s closer to work or I’m out of town I always regret it! I always regret going anywhere else. This nail salon is by far one of the best I have ever been to. They are always so kind and efficient. I always walk away with such great service and I absolutely love my nails every single time!
Staff were friendly and professional. Facilities were gorgeous and modern. I loved my nail tech, Kim! I dont get my nails done often, so it is important to feel pampered when I do. And I sure did feel pampered! Ill definitely be coming here again.
Giving two stars because it was clean, there were a wide selection of polish colors, and the people were nice. However, the place has very high prices (35 dollars for a pedicure)and the pedicure I got was little better then what I could have done myself. The gel polish completely pealed off of one my toes a couple hours after I left (and all I did was walk around my air conditioned carpeted house). The polish is very uneven and the men shaped my nails uneven as well.Also a bit awkward that the place is completely silent- no music etc. so, when my friend and I were conversing our voices echoed throughout the entire salon and that made us feel uncomfortable.long story short: I would try another place with lower prices (which is basically everywhere in this area).
I love Lana and her staff. I have been going to her for 6 years and have always been very happy with my nails and toes. Im so excited she opened a new salon. It is so beautiful inside and very clean. She has the best staff and an amazing amount of nail colors to choose from.
I needed tips because I wanted to even up my nail lengths before a trip the following day. I regret going. They turned out terribly both in shape (lumpy and lopsided) and color (it seems the top liquid layer was color contaminated so it altered the dip color). When I pointed out the issues, the tech and manager got loudly annoyed and made me feel bad for bringing it up at the end. The problem is because it was dip, the color and shape issues didnt come out until then. I was already there for two hours and didnt have another hour and a half to spare to get them fixed and deal with attitude so I settled up and just left.Ultimately, it was counterproductive because I wasted time and ended up hiding my nails all week after all. My nails turned out so odd people ask me what happened.At first I was going to go back and have them fix them after my trip but I decided its not worth it. I have been there multiple times and the results have been mixed but this last time was enough for me. After I soak, grind, and scrape these terrible things off, Ill look for a new salon.
Salon is cute and the owner lady is really friendly (assuming she is the owner). But other than that, I’d avoid it unless you like over priced fills and half done nails. I went in for a routine fill on Sunday and not only did it take forever, my nail tech kept getting up and walking away, the paint is uneven, air bubbles, and it doesn’t even look like I had them filled. He never filled the sides down so they’re extremely round and bubble like. Just not ok. I kept trying to tell myself maybe I’ll go back again and he was having a bad day but after paying $43 for a fill, it’s a HARD PASS for me. So if you like quality, GO ELSEWHERE! I will be this weekend (AGAIN) to get a fill that should have lasted me 2-3 weeks, not 1. Sad day. 😞
I am never going back!!! I got a full set there two weeks ago with marble polish for $45. I went back today to get a fill with the same marble polish and I got charged $48! As I left that didnt sound right so I called and asked how much a fill was and they told me $20. I told them they over charged me and then explained that the marble polish is $15 extra, but when I went the first time I was told it was $5 extra. Even say that the $20 fill and $15 for marble was right the second time around I still got over charged $13!!!! When I called trying to figure it out and explain all of this the rude lady on the phone laughed at me! She flat out laughed at me on the phone! I have never been treated with such disrespect by any other nail salon in surprise! I had a first time experience with Kim and I was excited to go back to day and was treated so poorly. Im am beyond angry with and disappointed.
Best pedicures ever! They don’t rush you in and out. A pedicure lasts over 45 minutes and is fantastic! They also offer updated Gel colors for nails, such as Cats Eye, Mermaid, and other unique colors/effects. Highly recommend!
They were so welcoming, had humor which I loved and very kind! Beautiful work at very reasonable prices! My go to place always now !
I went today to get my nails painted. Nothing crazy just the tips. The guy did a horrible job! The lines were messed up and there was paint build up. A 2 year old could have done a better job. I spoke with the manager who did absolutely nothing! They did a half as job of taking off the polish. My nails look worse then when I came in. STAFF AND MANAGER WERE RUDE!
Great service and super nice staff. I always enjoy my visits there!
Got my nails done there a week ago, my right middle finger started to hurt and swell. I removed the Acrylic nail myself because I knew that it isn’t normal for your finger to feel that way unless you caught an infection. Sure enough after removing the acrylic my nail bed is red and hurts to the touch. I’ll never come there again. I should have known better because the tech over clipped my skin and was very rough.
Wonderful place, nice people, clean and did a very beautiful job on my nails and my friends. I would recommend this place.
Awesome service. Took my daughters in, we are all very picky, the techs were great nails look awesome. Kim did our brows and they were beautiful! Everything was on point ... might have found my.new nail place!
Went for a pedi and never again. Actually left a mark on my big toe from holding my foot up!! When I made a comment about it, she said I was too sensitive!!! I took a picture of it, someone said its marks from the darn file!!! Their price was also higher than what I usually pay. Huge disappointment.
LK Nails is a wonderful nail salon. The staff are nice and professional.; they are talented and do a great job on nails and waxing. LK offers a variety of services to pamper yourself. The salon is clean and hygienic. I always recommend this salon to my family and friends.
First time trying this salon. Friendly staff, excellent service, reasonable prices and very clean. Judy gave me an amazing pedicure. Thank you!
Great fast service
Loved it here. They offered water and was really nice. My nails turned out exactly like the preview. Would come again.
I heard about them through a recommendation from a neighbor and I am so glad that I went! The nail tech took the time to make sure I was happy with the color of acrylic used (some are too pink). Very patient, kind people. Reasonable prices, and seemed very clean! Will be returning :)
A terrific nail salon with a great group of people! Clean, friendly, and customer service oriented. Jordan did a great job giving me the nails exactly like I wanted them for a special occasion. Thank you!
Today was my first time here. It was way better than other nearby salons. :D Well-managed, friendly staff. My nails look great, too! I will be returning for sure!
Jordan was really great and very professional. He targeted the spots I needed. The ambiance was refreshing and I can’t wait to go there again. Thank you!Des
Got my nails done by Lana today and I absolutely love them! The staff was friendly and salon was so cute and clean. I’m very picky with my nails but don’t have s single complaint :)
I’ve been coming to this salon for about 4 months and LK Nails & Spa is, by far, the BEST salon in town! Lana greets her customers by name and everyone is so friendly! I will not go anywhere else!
Kim is the best nail technician I have ever met. Her hand painted nail designs are absolutely gorgeous. I receive compliments everywhere I go from both women and men!!
They actually talk and include you in conservation (English). They take good care of your needs and do a great job.
I liked this place a lot but the fumes from the acrylic nails being done was way too strong, I hope they get better ventilation soon . I had a mani pedi with no chip polish and they turned out great !
Ive been getting my nails done by the owners for years. They always are friendly and fo amazing work
I chose this place due to it’s high ratings on google as I am just visiting Surprise and it lived up to its reviews. Nice people, really great service and I am very happy with the dip manicure I had done here.
Great customer service! I love my nails. Very satisfied with my service
This is one of the best shops Ive been to. Always clean and very through. Ive been here a few times now and I dont think Ill go anywhere else.
Excellent service and a very clean shop
Love this place! Kim is the best nail technician I ever had. Would recommend to anyone
Place is horrible prices never the same staff rude Ill never go back...
Received the worst gel manicure from Jordon. Stir trying to file cuticles smooth and corners of my hair squared nails. What a joke. Worst is I paid for this.
Lana has been doing my nails for almost 9 years! I love her and the staff! The new shop is beautiful!
Staff is always friendly and professional. They remember everyone’s name when we return and offers water and soda. Love the staff especially Kim and Jordan.
I came here because of the high reviews but am so not understanding them. I had Jordan who never asked my name, would not even look at me and in no way gave me a relaxing manicure. I did not find it clean at all! He never asked what I wanted for my nails like shape or design and seemed to not understand how to take gel off. He was very rough with handling thru the manicure and my cuticles are a mess. He was in such a hurry and could care less about me or what I wanted at all. He never told me the price either until I was at the register ! The worst experience and manicure ever and the owner was right there and could care less! 20 minutes for $30 is a rip off!
It was pretty busy but everyone was very kind and friendly. They did excellent work and the new slim is beautiful. I’ll for sure return.
We are new to the area, and went there. My daughter, myself and my granddaughter. They were just as nice as could be. We really liked them personality wise, and the salon was beautiful. However the 2 stars is based on the fact that they kept insisting on gel polish for my granddaughter for her express pedicure and manicure. Even after being told no twice. My daughter finally said ok. Both my daughter and I also had gel polish on our hands and feet. We didnt realize that by the time we got to the register, that we would get charged $15 for gel on feet, and $15 for gel on hands, per person. So my daughter got a full set and a $33 pedicure, and her daughter got an express pedicure and a manicure, and her bill was $171.00. When she went to tip, she was going to tip $5.00 because the bill was already unreasonable, and he pointed out how many people serviced both of them, and so she tipped $15.00, making it $186.00! I got a fill with chrome ombre and jewels, and an express pedicure, and my bill was $111, before tip. The guy who did my pedicure left chrome all around my toes on the skin and I asked 3 times if someone could get it off and they said it would come off in the shower, and here I am 4 days later and its still not completely off. Then, because they were in such a rush at the end of the day to finish my nails, some of my ombre looks great and some of it looks very messy. Dealing with nice people is always a plus, but to find out later that it seemed to be just a big sales tactic, was disheartening. To give the benefit of the doubt, lets assume it wasnt a sales tactic. We were there to relax and have a girls day, and we couldnt do that because it was a constant conversation involving how we could spend more money. There are salons all over that offer the same services for much less. If you arent opposed to paying these kind of prices, by all means be their guest.
Jordan did an amazing job with my SNS nails. He took his time and paid attention to details. He made sure I was happy with my nails during the entire process.
The person giving me a very expensive pedicure hurt my foot grabbing me...I explained this to the manager...his reply...it never happened! They lost a good customer...$130 every 3-4 weeks....
The salon is elegant; the atmosphere is relaxing and the personnel are friendly and warm . I will recommend this salon to my friends and family. Thank you Jordan for making me feel beautiful again!
As always very professionaland the spa is always so clean. My nails always Look beautiful when finished
Thank you so much even thought it was close to closing time you still said yes to doing my daughters nails for her 16th birthday tomorrow she loves them and you were all so nice great job and thank you we will be going there for now on!
They are absolutely amazing. Every one there is very kind and professional. I wont go anywhere else now.
Very clean and beautiful inside. The staff is friendly and actually talk to you. I will definitely be back.
This shop and the staff are amazing! The store is one of the cleanest I have ever been in. You NEED to come try them.
Kim is absolutely amazing! Will definitely continue to come here.
I have been with these nail technicians for years, and they are always very welcoming. Great service :)
The staff are very friendly and it was a very relaxing environment!
The best nail salon .Great customer service and the best workers. Highly recommend.
I have been coming to Lana for about 5 years...living in AZ for 9..she and her staff are the best I have been to! You wont be dissapointed!