I can’t say enough good things about this place! Employees are very nice and are great at explaining (in non-mechanical terms) exactly what is wrong with the car. They are great at getting in last minute appointments too!

They did an excellent job on my jeep despite being really busy. Manager kept me informed. My jeep got its pep back. Its an older 1998 Jeep Cherokee. I could see the mechanic, working really fast.So I give a good review because they did a great job. I think compared to some small shops Ive been to around State College, these guys put the rest to shame. My jeep sounds and runs like it did years ago.Like I said, they were really busy. At least 4 vehicles getting fixed at once, 3 more customers coming in, answering calls, and did It great.Thanks

I’m a younger woman and I know very little about cars so getting work done or even getting a simple oil change makes me somewhat nervous. I know that I could get ripped off or taken advantage of, and that happened to me at a few other places in the area before I started coming here. All the guys at Firestone are extremely friendly and nice. They always take the time to explain things to me when I bring my car in, even when they’re clearly very busy, and they always let me know of other things that I might want to keep an eye on before I leave. They also don’t try to talk me into getting additional work done if I don’t really need it, which I appreciate because I’m a bit shy and struggle to decline. I often call my uncle, who owns a car shop in my hometown, to see if a price is reasonable, and this is the first place I’ve found in State College where he always thinks the prices are fine. This is the only review I’ve ever written on anything, but I think these guys are the best and deserve a good review. 10/10. I appreciate their service and kindness.

The office manager and mechanics here were very helpful and provided quick service on my rental car when I really needed it. It was 2:00 pm on a Saturday when I had an issue with a tire on my rental car while travelling halfway across the country. They were very busy but still fit me in so that I could get back on the road quickly to continue my long trip. Thanks again Noah (the mechanic) for delaying your lunch break to replace my tire so I could get back on the road safely right away. If I lived closer to here I would bring my vehicles here for repairs because of their great service!

They were wonderful very busy employees. They did there best to accommodate me.

Traveling and had flat tire. Limped into this shop, and was told they could not fit me in anytime soon. We were brushed off and given lame excuses. Ended up calling roadside service to help us in the Firestone parking lot. Not a positive representation of Happy Valley.

I cannot say enough good things about how helpful the staff were when I was broken down and in need of quick service. They went above and beyond to help me get back on the road while making sure that I understood what had happened. Im thankful Firestone was open the latest the night I needed help because my experience there was much better than I couldve hoped for.

4 tires installed in 1.5 hours on a busy Saturday afternoon.. prices comparable for the area. 2 👍👍up

Ryan and his service team hooked it up on New Years day for me, replacing a screwed up tire before a long road trip (literally a screw in it). They quickly assessed the issue and communicated my options with expert explanation. Ryan provided additional advice, per my request, on the pros/cons of fix-a-flat, highlighting the dangers to the tire of using the aerosol, while the slime isnt as bad. My experience was topped off with air in my never-before-used spare, which was down to 9 psi.Thanks guys!

They are very courteous and knowledgeable. I highly recommend them.

I love Firestone they take care of my vehicle and all of its needs and they never try to upsell or over charge me for anything. The staff is always friendly kind courteous and very helpful

Called them up and asked if they could fix 2 things for my jeep (Pep boys was unable to do the work for some reason, weird.. because it was on a tire).Friendly service on the phone and in person. They were finished the day I brought it in, much faster than I expected considering it looked like their lot was full. Will definitely return here.

Very nice guys who work there! Clean and efficient work. However, even with coupons they are very expensive and over charge where they can so beware or they will chump you out of your money. Fair warning...P.S. do not go there for an oil change unless you’re willing to spend an arm and a leg.

Quick service for a state inspection and emissions check. Clear communication regarding potential services to address with no pressure to complete them then and there. Will come back again.

Great work done on tires and alignment. Very easy online scheduling.

Went in to test my battery. The battery tested fine, and they didnt try to sell me a bunch of not needed things. They seem down to earth and willing to listen.

Brought my car here to be looked at for an alignment. Turns out it was a wheel bearing. The men there were very kind and fast! The mechanic Tony looks so familiar....but yeah, nice place!

This place is great. Lonnie is super chill, the work is fast and done right, and Batman Returns is on

Good service and the techs are very transparent about what should be an immediate fix and what you can procrastinate

Last week I had an transmission issue with my Jeep Patriot and needed to be look at as soon as possible. The team there checked on it and even though there wasnt much they could do for the transmission, they checked on what the cause may have been and made suggestions as to where I may have it fixed. They were awesome when I needed to have the car remain there until I could the Jeep towed away and were always pleasant & very accommodating. I plan to see then for maintenance with the new car in future. Thanks again for the help!

Short story shorter: They are NOT smart and say one thing and do the other.Long story short:If you have appointment scheduled 3 days before at 12 o’clock they will take it in at 1 pm if you are lucky.Full story: I needed to get inspection, I signed up 3 days in advance for it. On a day of the appointment I show 5 min before set time and get “you going to have to wait an hour before we take it in”.After talking to manager I get a lovely answer that they have 2 people working at all cars and when they will finish working them they will get to me. After talking more they said that if car comes in with 3 hours of work 30 min before my appointment they would wait for me before they would start working on it. Turned out complete opposite.

I never leave reviews. My first first ever! I needed tires and an alignment. Got a good deal on all that, but thats where it ended. It turns out I had a bad drivers side bearing. Had some wobble and some pulling asked that if they noticed anything to cause that to let me know, they did not! So yada yada! Im replacing wheel bearings. BUT I cant get my lug nuts off! OVER TORQUED!!!!!! My impact driver is rated for 250ft/lbs but nothing! Broke my 1/2 breaker and oem lug wrench! Torque spec on the lugs is 140ft/lbs I think. I dont have a professional shop, I do what I can ya know! Its Sunday so Ill call in the am to see if theyll get this corrected for me.BY THE WAY!!!!! Your impact driver is not a torque wrench!!!!UPDATECalled them on Monday Ryan got me in first thing Tuesday am. Removed/replaced lug nuts, rotated the tires and had it done by lunch.

The South Atherton location is awesome. I always get great service.

Great service great prices and they got me in right away, also they are the only tire center that had exactly what I needed for a decent price for 1 tire! Every other center wanted almost $200 when I paid half that at Firestone! Thank you guys!!!

Called them to ask about price for full synthetic oil change did not bother to answer my question after hearing it, he just put me on hold saying that he has another customer. I guess that’s what you would expect from the small city where not many choices and you go there anyway.

I had a great experience here... The staff were super friendly and went out of their way to get my company Sprinter van and I to my next event location in Columbus Ohio! Thank you so much!

Cant say enough good things about the service and the courtesy.

The last time I had my car in for tire rotation the technician didnt tighten tires very well. Shortly after the tires were rotated I heard a noise from front right tire. I Just got my car back from a trusted mechanic I use and he stated that all four tires had loose lug nuts. and the front right tire was able to pull them off by hand. For the safety of you and your vehicle do not go to Firestone complete Auto Care.

I called in yesterday because I couldnt start my car. Lonnie was very friendly listening to my problems.When I walked in the store this morning, he greeted me and made sure what I need. He explained the invoice very patiently.After the work was done, I went to my car and thought about can I have a mail-back cash back? I went back to Lonnie. He patiently helped me get the coupon and saved me $21 immediately.I appreciated him very much not only his helping save money but also his professional attitude to me. Id recommend Firestone in State College to my friends.

Lawrence was amazing at explaining the problems they were seeing with my car and what was genuinely necessary rather than trying to rack up the most charges. The technicians were able to get my car back and running in only a few hours!

PLEASE DO NOT TAKE YOUR CAR HERE!INSANE pricing and mediocre service. I recently took in 2 tires to be mounted and balanced was charged $38 dollars per tire to mount them (other shops charge $9.99 a wheel). The reason I got the tires done here was because I also needed an alignment. After being charged $94 for the alignment my car was still pulling to the left. Upon inspection it appeared that they NEVER EVEN TOUCHED the tie rods on the car, so the toe was still set improperly. A second trip fixed that. I also got a yearly inspection ($58 for the inspection and emissions check) and was informed that I needed new brakes in the front, which I was almost certain was wrong. I do all of my work myself and upon looking at the brakes they were not very worn out at all, just had some strange corrosion on the rotors that could have been cleaned off and had new pads put on. Im sure they were trying to get me to pay them to put new brakes on the car for A LOT more money. I was quoted over $600 for the things that my car failed inspection for.***On another note, I was also quoted $37.99 to REPLACE A LICENSE PLATE LIGHT BULB. I bought a bulb for 56 CENTS and installed it in about 2 mins. It didnt even require any tools. ***There are also random charges on the bill such as $11.90 for Shop Supplies which should be included in the labor cost.I feel bad for people that go here and get taken advantage of by not knowing better. Bottom line, if you like honest, good service take your money and your car elsewhere.

Excellent service! Took care of me while I had a flat tire far away from home!

Great service they fixed a tire rim pretty good yeah

Im am a happy customer.. although the young man who mounted and balanced my tires did not know how to put my car in reverse and stalled it twice he did a great job ..my car goes 135 mph with no vibration at all.. thanks .. I will definitely be a repeat customer

The only place I take my truck. Its a 2002 with 162,000 miles on it, and they keep it running great. They always give me a rundown of what I need to fix now, what I should fix soon, and what can wait - and they never try to pressure me into buying things or services that I dont need. They also always let me know about coupons and deals. They are awesome!

Great place for tires and oil changes etc. The option to get your appointment set up online is a real plus.

AMAZING!!! I originally went to Peakes Auto Repair and they tried to scam me and tried to get me to buy four new tires when all I needed was my tire to be patched. Firestone got my tire patched ready to go in less than 2 hours. HIGHLY RECOMMEND THIS PLACE!!!

They charged a kinda high price for 1 tire. Then they tell me that I need a whole half shaft. Looks like they put oil on it.....

Staff were quick and efficient, I scheduled my appointment online, everything went smoothly, they were expecting me when I walked i. the door, my alignment and tire rotation was fast and explained well! Thanks State College Firestone.

Had four new tires mounted and balanced in a little over an hours time. Counter guy (I think his name is Grant) was very friendly. Walk down to Ollies and check out all their stuff while you wait!

Helpful and knowledgeable Managers!I go there for my tire needs!!

I got four new tires and an oil change. It took the mechanics well over 2 hours to complete. It didnt seem particularly busy, but of course I wasnt aware of what might be in their garage. The waiting space was equipped with a few more comfortable chairs and a television though I mostly used the wifi. The staff seemed friendly enough though pressured me to purchase some things that I didnt need. I declined which was no issue. The price for the oil and tires was solid and the work seems good so far (months later). I might go back if I had something to do rather than wait in their office as the job might take longer than expected.

My car has been there 4 days no calls said it will be done by 4. They are close . Need it for a trip oil change and inspection. It a 2014. Im going to get my car back tomorrow without any of it.

I have been a customer of Firestone for 13 years, and I can always trust that my vehicle will be serviced to my standards. Recently I had to stop in without an appointment to check my tires as I had ran through an accident and picked up debris in my tread. Despite being busy, the staff and technician worked me in and had me back on the road in 30 minutes. VIP treatment and peace of mind!

Ok, I cant say anything about their service because I wasnt able to have my car serviced. I know their customer service is not great though. I called them a day ago for a pre-purchase inspection and they said they are fully booked. When I say that I cant come any other time the guy on the phone told me to come on earl morning the next day and they will be able to squeeze me. When I arrived there on the morning with the owner, they simply said no. This is not professional. You could simply say no the day ago and I would easily find another place.

** Update** had tires put on a few years ago. Then they were part of a recall, which meant I got all new tires. Fine..no big deal. But now after inspection, I have to get new tires because even through the tread is great, there is a lot of dry rot! My garage says this is a known problem with FIRESTONE TIRES....please people....this is no joke. Do not use FIRESTONE. I could have been in a serious car accident from a blow out.-After taking my car there for years and never being told my exhaust was leaking, all of a sudden I need to have the entire thing replaced since they dont only fix the faulty parts. People have asked me for years if I have a exhaust leak and I said no since it passed inspection. Surprise surprise, once I took it to another garage, my car is nice and quiet with $1300 in savings. Were they not inspecting my car all these years, or did they think as a woman I had no idea of how a car works? Unfortunately for them, I can work on my car and do so all the time. Thanks Monro for gaining a new customer for life. Save yourself the trip and avoid firestone.

If you have a truck dont even try to go here for an alignment. The online system said this shop could do an alignment on my truck as did the service desk when I made an appointment. Even after checking in when they confirmed my truck make and model and that I wanted an alignment nothing was said. After waiting a few minutes someone rudly gave my keys back and said nothing but wheel base too long. They wasted my time and put wear on my tires while waiting for this appointment. Shouldve communicated better!

I went there to do the safety/ emission test. I contacted several body shops, such as Midas, Sears auto, Grahams Exxon and etc. Most of them are only available in a few days, some ones are very expensive.Some friends told me not to go to Firestone, since its black-hearted, it would ask you to replace the parts of the car, otherwise your car could not pass the test.However I decided to have a try. One reason was I did not want to wait for a few days, the second was the price is lower than others. and last was It was nearest to my home.I made preparation to argue with them if they asked me to replace my cars parts. but to my surprise, they did not ask me to buy anything from them. Everything went on smoothly. My car passed the test without any question.I did not give them a Five-star, because I found some machine oil spots on the hood of my car, they did not clean it up.Except this, I like their service.

Got some tires. Was good. Relax everyone.

DO NOT GO HERE. THEY WILL RIP YOU OFF. They are crooks. I took my truck here to get inspected for registration and they told me I needed to spend $2000 for new ball joints, battery, and many other things. I just had my ball joints replaced 8 months ago and they said I needed new ones. I took my truck to a different shop and they said my ball joints were perfect. My battery lasted all through the winter with no problems. They do not deserve business.

Firestone is always available (7 days a week) and will take care of anything you may need. Lonnie is excellent!

Vehicle Issues: faulty sensors, new spark plugsThe good: quick on diagnosisThe bad: they wanted 1200 for the replacement of these parts. The labor is what was crazy. Went to another place for 600$. They are nice just need a new pricing system.

Our car had a terrible engine problem on I-99 on Sunday. We were 3 hours away from home and this place was the only open mechanic. One of the staff members, Grant, was super helpful. He read the check engine light codes from our car and printed out pages of list of codes for us with no charge. He told us, although the problem is serious we should be able to drive back home and gave us some helpful tips. Following his advice we made it home. Thank you Firestone Auto Care and thank you Grant!

Awful service. Took my Subaru in for an alignment. Got in back. Was told it was fixed and re aligned. Immidiately, as I got on the road, I realized it was still misaligned. I called up early the next morning. They told me to bring it back in. I dropped it off. 45 minutes later they said come back. I looked at the spec sheet and realized they had aligned absolutely nothing, but the stead ahead was shown to be two degrees off to the left. I started driving and realized it was still misaligned. Called back. Got a ton of attitude and was told “your clearly not gonna be happy so come back in, get your money, and try somewhere else”. Before getting my money, I took it to tire town, where they confirmed it was still unaligned. DO NOT WASTE YOUR TIME HERE. They are incompetent. The only good part was their willingness to return the money.

Its a tire shop. They sold me tires. Installed in a reasonable time at a reasonable price. No complaints.

Came in last moment. Blew a tire the night before and I was just about at my current tires milage limit. Quick to take me in, decent price, and even took care of my inspection which would be due next month. Friendly and polite the when time.

Got me some new tires was badly needed thank you

They fixed our serpentine belt fast and the screeching is gone!

Great prices and great customer service thank you for taking care of me

I had tires, brakes, oil change, alignment done on my car. Lonnie was excellent in scheduling me in, and the people working there made sure I knew what was happening the entire time. After my oil change I noticed a leak that had not existed before, Firestone made sure they fixed it ( dried gasket on plug) and gave me a second oil change free, I will definitely go here again.

My husband took our car in for a cracked rim. We were quoted at $2000 in total repairs to make the car safe to drive. My husband asked for a breakdown in the quote and when the Firestone employee did so, the price for parts seemed a little excessive. We took it to another shop for a second opinion. None of the additional parts Firestone suggested were needed and they were able to get a new rim with express delivery and install for a total of $200....Sorry Firestone, but no one should be ripped off like that.... Im a post-bach student and my husband is our sole provider....there’s no way a $1800 discrepancy is acceptable.

Awesome customer service. They were overbooked and STILL found time to squeeze me in for a state inspection, tires, and an alignment. Dont ever hesitate to come here!

Customer service awesome good selection on site

Awesome service!! Rare to find honest, good people like these guys

Quick turnaround and friendly staff

The worst. They will up-sell you and try to give you BS reasons to make you pay for things you do not need. Even something as simple as balancing the tires: cant even do that right. You are supposed to take the stones out. Not lie about taking them out. Also, news check: cars are made out of metal. metal rusts. That is expected. Dont come to me and tell me you will charge me an extra $50 for a rusty bolt that needed some WD40. Anyway, never taking my car there again.

If you must go to Firestone for service, I highly recommend that you have (at the very least) a minimal working knowledge of automobiles. I had a Lifetime Service account, and every single time I took my vehicle to Firestone to be serviced, something would invariably need to be replaced. The clincher for me was when I was told that an assembly in the front wheel would need to be replaced and I asked the mechanic to show me and explain the issue. He informed me that It was a potentially serious problem that I would not understand if I wasnt trained in auto maintenance. What could I do? I paid the $300+ bill and promptly canceled my account. I now take my vehicle back to the dealer where it was bought, and have not had an issue since. Maybe Firestone fixed everything that would ever go wrong, but, well, just be very, very careful if you must go to this Firestone service center.....

Great staff, worked hard to get my vehicle taken care of so I didnt have to stay in town overnight. Recommend highly

Horrible customer service. Everyone who works here is flat out rude! Speaking of flat, my NEW tire that they put on was flat right after leaving my appointment at 8am. I come back to get it fixed and they are having me wait at least 2 hours (the place closes in 2 hours) to see what they can do. I am completely disappointed in the way I was treated as a paying customer. I can assure you that I will never be coming back here, I am telling everyone I know to never come here, and I hope anyone who reads this will never go here.

Offer good deals on tires especially in summer. Otherwise a little overpriced. The only dealer of Bridgestone in State College. Also if you buy tires, get an insurance in case you puncture it. Central PA roasts are not that great

Fast and reliable service

I was having problems with my cars air conditioning and Firestone was the only place that could fit me in the next day. After reading the reviews I was nervous but took it down anyway. Usually people only write reviews when something goes wrong...My estimate was for $110 to check for leaks and recharge the system. They called me 40 minutes after I dropped the car off the tell me that the system did not need charging but that there was a loose connection. They checked for leaks in the system, fixed the problem and only charged me $60.00.Great service. I will be heading back.

Ordered new snow tires, scheduled appointment. Asked grant to make sure they didnt put, pound on weights on my nice aluminum rims i want stick on weights applied to the rims, so not to damage rims.When they removed my old tires they did not mark the tires placement when taken off. So now i cant properly rotate tires when i put them back on in the spring time. Asked grant to align the dots for valve location on my new tires because they didnt do that on my wifes car, grant said if you want them to do that you go out and tell them to do it. We dont have time to do that. When i got my truck home there was white tire lub smeared all over the tires and rims. Tire weights were pounded on the inside of the tires only. Any other shop puts weights on both sides. There mechanic didnt want to spend time to do it right. So now i have to go somewhere else to have it done correctly.. To bad i have to pay to have them balanced twice so my tire wear properly.. because of grant yelling at me and the half a$$ed job they just lost a customer of 15 years. If you go to firestone you will find they always try to talk you into replacing things that dont need replaced. Always get a second opinion with this store if they tell you something expensive needs replaced.

They are always professional and let me know when I need repairs done.

Good old fashioned customer service!

Today my 2004 town country tire valve broke as three times before.I got new one from autozone and went to the firestone they were replaced here before but this time there was rude guy at the counter his name was LONNIE he was out of control (maybe he was tired, alone, there was a lot of phone calls) but we wait patiently and asked gently, he kicked me out rudely saying to go somewhere else.Then my patience ended (Im also working 16 hours every single day to make a living for my family) I called costumer service in front of LONNIE. the lady listened to the problems carefully Then called the LONNIE to remind him to treat costumers better.Although, I really appreciate firestone costumer services help,I had been coming here for over 18 years but due to LONNIEs terrible costumer service I will never come here again. I recommend that you dont either.

Ive had the most awful experience that Ive ever had at a car dealer and the shame of it all is that I bought a product that provided a service - free, but I guess when you buy tires and get a FREE rotation that actually means that the tires dont have to be rotated - according to the good book of Firestone.I took my car into the Atherton Street, State College, PA Firestone dealer after purchasing tires there one year ago. I asked for a tire rotation, balance and new windshield wipers. What I received is an $83.00 pair of windshield wipers, which I hope are lined with gold or titanium to warrant the price that I paid for them. Before taking my car to the Firestone dealer, I marked my tires as I usually do, because Im not trusting of most people - especially car dealers/repair shops. NOT to my suprise, the tire that was marked was in the same location after coming out of the Service Center. So what do you think the chances are that the tires were balanced? That is correct - 0. If the tires were balanced, they would need to take them off and then - ideally -rotate them.I would never, ever take my vehicle to any Firestone service center again and have told several individuals of my horrible experience with Firestone. Why do women consistently and constantly get taken advantage of when dealing with cars and service on them? This is such an insult to their intelligence but also a violation of their safety. The reason for balancing and rotating tires is for even wear and tear and also for good gas mileage. I am not an inexperienced person dealing with cars, their parts and service, but this is the 2nd time that I had been at this service center and had gotten ripped off and paid for something that was not done. It wont happen again.People in this area need to know what this dealer/service center does for its community. Its most disturbing.

Complete and absolute ripoff. Just to replace the rear wheel cylinders and front brake hoses they wanted to charge $800!! They tried charging me $120 for the hoses (which cost $17.99 each at autozone), and $80 for the cylinders ($10 dollars each at autozone).The guy on the phone then had the gall to tell me that it would take and hour and half to replace the brake hoses which means hes lying or has the most incompetent mechanics on Planet Earth because Ive replaced my hoses twice before and it takes at most 20 minutes.Needless to say, NEVER bring your vehicle here for repair. The excessive price gouging going on here gives the American healthcare system an run for its money.

Boring

Absolutely terrible experience here. I had a blowout and went to the state college shop for help, being a student at PSU. I went here mainly to get Bridgestone tires. Initially, they ordered the complete wrong type of tire. So this warranted another trip back to the store. I made them order the correct set of tires and for them to be installed with no additional cost. Then, after another trip and the correct tires were put on, one tire was installed incorrectly and had a leak, so I had to go back again and have them fix it. They refused to fix it immediately though got me in pretty quick. My disclaimer is the tires are more stretched than a normal tire, but according to Bridgestone, these tires should fit with little to worry about. Regardless, wouldnt recommend going here first. Go to Pepboys first.

Immediate and quick service. Thank you Firestone.

Good place. Check for promos

Called in at 5:10, mind you they close at 7, made excuses on why they couldn’t patch a nail in tire that only took pep boys 5 minutes to do. Just moved to the area and glad to say that firestone will never get my business. Anyone looking to go here, I suggest going to pep boys on 26 and speak to Linda!

Friendly staff, knowledgeable technician, not many parking spot. Need to take an appointment by call before you show up

Here is my review of Firestone from today. You DO want to see how this one ENDS!----------I’ve been a customer at the State College Firestone off and on since 1998. I drive a 1994 Chevy Cavalier convertible. It is teal and has a white top and a white interior. I have babied and cared for this car since Day 1. Three years ago, I had the BODY redone. A little over three weeks ago, I picked up the car with a new TOP on it. The last item was inspection.I took the car to Firestone for the inspection. I also needed an oil change, a tire rotation, and a check of a coolant and possible oil leak. All of these things were done. I wasn’t surprised when brake measurements warranted some work. I know my car well enough after all of this time to know this would be a possibility. The coolant leak had to be fixed and the oil leak researched. All of that was done. By the time it was all done, I’d had about $2000 in work done under the hood.FOUR DAYS LATER…..I got in my car to go to work and when I stepped on the gas pedal, it felt like the car was hesitating to accelerate. I also heard a loud flapping noise. I thought maybe a belt got thrown off. I took the car back to have it checked and I’ll admit I was FURIOUS after spending almost $2000 to get everything fixed up nicely.Lonnie Hart, who has been there for much longer than I’ve been going there has always been trustworthy and honest. I’ve never known him to lie, period! The car was taken in and checked. The belts were checked and they were fine. Because of the age of my car, my car will not always communicate with the computerization. It may give error codes and sometimes it simply won’t. This also happens at the dealership where I bought it so it’s not Firestone. The engine seemed to be misfiring. The spark plugs were changed and that didn’t fix the issue.Lonnie called and asked of they could hold the car so that the technician who was more experienced at this type of problem could look at it the next day. Lonnie also reserved and PAID for me to have a RENTAL CAR. I agreed. Cylinders 2 and 5 had some major issues most likely due to a coolant and/or oil leak. The parts needed were ordered and brought in and the cylinders were repaired. That still didn’t fix the issue.Keeping in mind that they were working half blind and they were working mostly by visual inspection, patience became a massive virtue and my anxiety was up. I needed to stay calm. After that didn’t work, Lonnie called me to give me an update. It got to the point where the technician was taking apart the engine and finding so many issues from coolant leaks, oil leaking and other things. It was determined that the car needed to have a new engine put in it. Lonnie had already located one and ordered it.It took a couple of days to get the engine and then it had to be put into the car. Lonnie explained it as the car needing “a transplant.” Since I’m a nurse, he knew which analogy to use to make it all understandable.Today, I picked up the car and Lonnie and I went for a drive. We were listening to the car at a wide array of speeds. I could feel it in the gas pedal that this car had a new engine since the response to stepping on the gas pedal felt like a new or newer car. Any heavier idling that the car may have had before appears to be gone. I took the car out on the nearby bypass and opened her up. Smooth! For now, I’ll have about a week of close listening and watching as my car adjusts to its “transplant.”And here’s the part you do NOT know yet about this review: the GRAND TOTAL of the work done to the car was $2,713.49. And……Firestone did ALL of the work at NO CHARGE!

For just to have ONE tire mounted/balanced, I sat there waiting over an hour and I had an appointment ahead of time youd THINK theyd be as quikk as Nascar can change a tire?? Nope.

I went in for a State Inspection on my 2004 Chevy . It needed brake Work to pass . Brakes were on sale! My car needed a bunch of maintenance work too. Rad hoses were 13 years old and needed replaced. I like this car with over 200,000 miles. Thank You Firestone for helping limp my car along!!!

Good for simple maintenance. but if you have an actual issue with your car, go to literally anyone else first.

Tried to make me pay 1700 bucks just to fix my rear brakes. Went to a local shop afterwards and they did the whole thing for 1300 less. Dont fall for the name brand scam

Helped me out when my tire went flat in my rental. Quick service.

Very professional, good service in a timely manner.Thanks

They fixed my brake issue that 2 other people couldnt fix including Midas where I got them at

Rip off big time. Charge me twice the amount another garage will charge.

After 8 years of getting service this last visit made me feel I couldnt trust them anymore, I felt ripped off when I left

These people are liars. All they want to do is take your money. Rude and unhelpful. Dont ever go here they are scumbags.

Took hours longer than expected. Didnt put our tools back that they got out of my carand left them laying on the floor in the back.

Awesome place got my truck in and fixed quickly

The men were short staffed the night I brought my car in around 4:30 pm and they still got my alignment done by 6. They knew I needed my car for work the next day.

Super tires fast service

Did a real good job, quick and very friendly.