After learning my previous car was totaled I had days to find a car that would live up to what I wanted. I did a ton of research in a matter of 24 votes then ended up finding a CPO 2019 c300 almost exactly like one I had minus the color cause white is hard to find right now. I was so excited and spoke with Joe their finance guy and he ended up chatting with me for about 2 hours about my expectations for a car what I wanted to pay and keep my monthly budget and and everything… when it was all said and done I ended up getting a brand new 2021 c300 for almost the same payment I had before on a 2018!! I was just so excited and thought it was too good to be true. Well it wasn’t… it was perfect! And with the help of my sales guy Matthew Firth… I drove my new baby home this morning. Just want to send a huge shout out and thank you to the entire team I worked with at Mercedes of State College. This Experience and buying online was the easiest ever. You guys are awesome and made the process so smooth and enjoyable. I will refer anyone I know and definitely return to get all my future Mercedes here. Again thank you. She’s amazing. They call it happy valley for a reason!

This past week my wife and I shopped at car dealers in Pittsburgh, Erie and State College for a new car. Mercedes Benz of State College was our last stop and we absolutely saved the best for last. Phillip and Bryan were a pleasure to work with and we cant wait to pick up our new car. They actually took the time to understand what we were looking for rather that just pushing what they had on the lot the way that other dealers did. It was so refreshing that the manager actually came and spoke to us directly about our deal rather than hiding in a back office somewhere. They also were very reasonable on our trade in valuation. I would highly recommend this dealership.

Great service, bought a GLC 300. Impressed with their complete service solution, and after sale care. Matt is an excellent person to talk with, very friendly and caring honest guy!There are still room for improvement, but overall great price and service. Recommended, but still waiting to experience the service center, finger crossed!

Purchased a new GLE at the dealership yesterday and the service by Matthew (sales) and Joe (finance) was exceptional. Matthew provided a great overview of the vehicle before and after the test drive and even helped me compare to another available option. The top notch service carried over to Joe to finalize the numbers and deal. The entire dealership was friendly and went out of their way to welcome me and ensure I had all of my questions answered. I will be a MB of State College customer for the foreseeable future.

I cannot say enough about my experience buying my GLA250 2021 from Matthew Firth. Starting with the great deal that Matthew managed to get me with this almost-new (under 1,200 miles) car to the super fast turnaround, I could not be happier. within a few hours from me calling him to inquire about the car, I received all the information I needed, approved by financing, sent a video of the car and guaranteed the car after paying a small deposit. I was an out-of-state buyer, but the experience was smooth. Matthew even stayed late on Saturday to help us understand everything about the car and get it ready for us. I would definitely be working with Matthew on my next Mercedes purchase.

It was a great experience. Even staying more than an hour after closing hours. Very generous and courteous. Gave great money for my trade in and walked out with the vehicle I went there to see and couldnt be happier. One of the best car dealerships I ever dealt with.

This was my first time working with Philip Mark and my first time at Ciocca Mercedes-Benz of State College, and I’m so happy I did. I was met by genuinely happy and caring people who wanted to see me leave in the car of my dreams, and who were willing to work with us to make that happen. Phil was incredible every step of the way, and made the process fun and easy for me. I have had very few positive experiences with car dealerships, but Phil and the rest of the staff welcomed me in and treated me like family. I’m thrilled to say that I will be working with Phil for the foreseeable future. He’s a great guy and knows how to make buying a car feel less daunting and puts your mind at ease. I can’t say enough good things!! Thank you for everything, Phil and friends at Ciocca!

Thank you so much Phillip Mark for all your help getting us into our new Jeep Grand Cherokee. Everyone at the dealership was so friendly and helpful. We had a great experience dealing with Mercedes-Benz of State College!! We will definitely be recommending you guys to everyone.

Customer service was great. Helpful, knowledgeable and friendly. Would give 5 stars but it took longer than I was anticipating. Went in at 930 for a service, at my scheduled time, but didnt leave until after 1. Other than that one thing, it was not an unpleasant experience.

Never before have I so thoroughly enjoyed a car purchase. From beginning to end Joe and Brooke were an absolute pleasure to deal with and I will definitely be checking their inventory for any future purchases. I cannot recommend this dealership enough!!

We are prior customers of Mercedes Benz of State College. We recently drove from Michigan to pick up a new car from them. Within 24hrs the car would not start. The sales person said that there is no technician to call after Friday at 5 but did finally get a hold of someone. In the meantime, we called the Mercedes assistance- got disconnected from them 3 times over almost 1 hour.We took the car to the local dealer who identified something wrong with the wiring. No-one from the dealership bothered to contact us to see if we were able to correct the problem or really bothered to ask how they could help. Why was this problem not picked up when the car was shipped and prior to us driving the car home? Perhaps, the have so many customers that they are not really concerned with one poor review- but I certainly expect better customer service then this from any car dealership.I have responded to the survey Mercedes sends new customers twice- telling them that I have received any phone call from my dealer with again no response. I will not be going back to this dealer and will look elsewhere for another brand when we are in the market for another car.Terrible customer service.

WOW! If you’re in the market for a Mercedes come see Matt Firth! Extremely professional and knowledgeable about all the products offered. He took the time to show me everything I was interested in. Addressed my concerns about service and even introduced to me to the service team, which was above and beyond for a sales person. Customer service is what I determine my opinions on and in this case, State College Mercedes has the best sales person in Matt and I would highly recommend you come see him with any interest, questions or concerns regarding any Mercedes!

The sales and financial team (Matt, Joe and Donnie) at Ciocca are excellent…. Very knowledgeable and understanding, they are willing to go the extra steps to make sure everything is right for you. Five of my friends have bought from them now I know why……I’ll continue to buy from them, can’t say enough good things about my experience…..

Love it here!Service ⭐Selection ⭐Pricing ⭐

Phil Mark is the exact car salesman you want. He’s knowledgeable, straight-forward, and not pushy at all. He spent a bunch of time familiarizing me with different models and reached out immediately when he got a trade I might be interested in. Seamless transaction!

Just got done dealing with Mike from Mercedes Benz and I must say he was by far the best salesman Iv ever dealt with. He answered all of my questions and made me feel really comfortable throughout the whole process. Gave me a great deal and worked his best for me despite my credit situation. Definitely recommend not only this dealership but if you can try to get him as your salesperson I promise you will have a great experience.

Phil is awesome. He was so helpful in getting us the car we wanted.

If you are looking for a GREAT car buying experience the Team at Mercedes Benz of State College is for you. I was looking for a specific color combo LS460 for my mother. I knew the search was most likely going to take me out of town. LUCKILY, my search led me to Mercedes of State College. Jon, Donnie and Cameron made the purchase from start to finish a wonderful one. I am located in Chicago, so before I would even entertain the idea of a 9 hour drive I wanted to do my due diligence. Jon, Donnie and Cameron answered any question/request I had. Donnie was very honest is his verbal description of car inside/out. Took numerous pictures/videos of any areas I had a question about. Donnie and Cameron answered any trade in/finance question I had. Feeling confident I made the trek to Pennsylvania! Pulled into dealership and was immediately greeted by Jon and Donnie. Shortly there after Cameron introduced himself. Great group of young men. Polite and Professional. Donnie pulled the LS around. Car was even better then descriptions/pictures. Couldnt have been happier. Cameron was very detailed in explaining all finance/warranty options. He was very polite and pleasure to speak with. I was on the road heading back to Chicago in no time. Car performed impeccably. Thanks again to the Team at Mercedes Benz of State College for making my car buying experience a great one!

I will buy my next Mercedes from this dealership because they have excellent repair service. The people in repair service were very helpful.

Matthew Firth was so kind, patient and knowledgeable . He took the time to really listen to what I wanted in a vehicle and how I was going to use it. I came out with the perfect vehicle for me, and more importantly, my dogs! Thank you Matt, Michale and Donald!

Everyone was extremely professional. NON pushy which was a refreshing change. Michael and Joe were both great, upfront and honest.I ended up purchasing the automobile that I wanted, and feel I got a fair deal.I would definitely purchase another vehicle off of Michael and Ciocca Mercedes-Benz of State College.

I wanted to go look at vehicles to see if I would find any I liked. A very nice young man named Michael helped me today, very professional and helpful, helps a lot with purchase options, he answered all questions I had, very pleased with my visit and will definitely be recommending to friends and family!! Thanks so much Michael!

Matt Firth was an exceptional sales serviceperson. After talking with us for a short time he said he could match us with the right vehicle and he did, that very day. We are very happy with our purchase and our experience with the Ciocca team. We now have a vehicle that suits us perfectly. Thank you, Matt!

I decided to stop by one afternoon in search of my next car to add to my garage. Lets just say Colten made my experience great. He was extremely helpful. He listened to what my needs were and provided superb suggestions. Now I got to convince the wife if shell let me seal the deal and purchase the car.

Matt, Donny and the rest of the staff we encountered were very helpful. They got us a great deal on a new-to-us vehicle! Highly recomend checking them out if you are looking to upgrade your ride! 😉

Mercedes Benz of state college was easily the best dealership that I have been to. I dealt with Michael. Michael was willing to find the car to fit my best needs. He took his time, listened to what I had to say, and sent me away in my dream car. Thank you Michael!

Cannot say enough about my experience buying a new Sprinter from Joshua Brown and Mercedes of State College. After being given the run around for weeks with our local dealer, I called and was connected to Josh. He had a new Sprinter in my hands in 3 business days at a great price. As a young business owner buying a work vehicle, it was great being treated with the same respect and attention as if I was buying an S-Class.

BEST car buying experience EVER! We are so happy with our GLE but the icing on the cake was the incredible staff. We were not planning to buy that day but Jon, Brook and Joe were incredible! We instantly felt comfortable with each one as they answered all our questions guiding us (no hard selling or pushing) to the perfect car! Thank you!

Had a great experience with ciocca I was greet by Matthew to help me secure the car I desired Matt also let me know that we all come from humble beginning . Hasan and Donny help tremendously making sure I had the financial help need to get what I need. John was also a great person giving me a home feeling and not judging me as I entered the dealership thanks to everyone I recommended this all.

Excellent experience with all personnel especially Phil Mark, will look forward to continuing business with our future vehicle purchases. Highly recommend.

Matthew Firth at Mercedes-Benz of State College is prompt and attentive to customer requests. Five stars for helping me resolve an issue quickly and easily. So helpful!

First time we visited Mercedes Benz of State College we were met by manager Jon Sunner.Very helpful and informative. We knew we would be back! Jon partnered us with Phil Marks who we felt super comfortable with and who found the SUV we wanted in our price range. We left with a beautiful SUV that day and feel like we made new friends as well:We would highly recommend this dealership

I should have read these reviews prior to entering this dealership HOPEFULLY you do before purchasing through them. First thing was told one price to buy a car straight off the lot, finance manger tells me that was never said car ends up being a few thousand $ more. The car was not detailed or cleaned up well at all when purchased I don’t know how MERCEDES would even accept this kind of service to their customers. Wouldn’t even mess with getting a warrant or the Ciocca promise BS. They’ll tell you everything you want to hear for a sale until something happens to the vehicle then everything is invalid and irrelevant. BAD experience.

Had a great experience with michael! Very professional and made my wife and I feel very comfortable with our purchase. Thanks again Michael!

Michael Fitt has a very positive and enthusiastic attitude while helping me find the perfect vehicle that would fit my needs for my big family! I would definitely recommend him to any friends or family to get the perfect experience while buying a new car!!

Went looking for a new vehicle and had the pleasure of working with Michael! He was a great sales man and had answers to every question I had in store for him! Definitely recommend checking him out!

Michael Fitt was very helpful with every question I had and everything i needed. Couldn’t have asked for a better experience! I would recommend him to anyone looking for a honest dealer.

Great experience. Just picked up my new charger. I think I’m in love! Thank you guys !

I can not express the thanks I have for the service staff. We were 900 miles from home and a wheel sensor failed on our car. This affected the ABS, cruise control, and blind spot notice. In addition every 50 are so miles the car would slow down to 12 mph, this entailed pulling to the side, turning the car and restarting it. Not wanting to do this all the way back to Florida I contacted there service Dept and explained the problem. I was given a time an early appointment for the next morning and on arrival was repaired on the road within 2 hours.

Colten was very knowledgeable and friendly, I highly recommend working with him. Perhaps the best car buying experience I’ve had in almost 25 years!

Colten is the greatest ever! He explained everything to me. He even let me test drive the car for about 15 min. A very trustworthy gentleman.

Mercedes Benz of State College went above and beyond to make sure I got the perfect car for me. Matt Firth and all the staff made us comfortable with the whole process and treated us great. I would highly recommend this dealership.

Working with Colten Kepner and the team at Mercedes Benz of State College was easy and convenient. All employees involved were helpful in arranging details for a purchase from a distance. The day we took delivery of our new vehicle everything was prepared for us when we arrived. Colten made sure we knew all features the vehicle had to offer. Colten even followed up a few days later to confirm we were satisfied and to answer any question we had. Would highly recommend to others.

We worked with Colten Kepler to buy our second car from Ciocca Mercedes Benz in State College. He was patient, knowledgeable and very responsive to all of our questions and concerns. The buying process was quick and simple. Very enjoyable process!

Needed to get parts for my car and Robin was knowledgeable, patient, and kind in answering all of my questions about my car and what parts I needed and had it all layed out for me!

I had a great experience working with Philip Mark (Sales) and Joe Giardino (Finance) for the purchase of a 2019 Audi Q7. Both were extremely professional and friendly, with great communication throughout the whole process. Highly recommend this dealership and especially Phil and Joe!

I have worked with Phil Mark for years. If you go or call in, you must ask for him.

Highly recommend purchasing your new vehicle here. Matthew Firth was so helpful!

Recently purchased a GLC 300 and I love everything about it. Originally went to look at a different vehicle but settled on the GLC 300. Colton was very helpful and walked me through everything I needed. Great experience all around.

Colten Kepner was very helpful in helping me drive away in my new 2021 Mercedes Benz GLA. Thank you to all the wonderful people at Mercedes Benz of State College!

First, I enjoy searching for vehicles as well as finding deals. I don’t typically find myself buying local, as competition through the web is very aggressive. At almost 50, I have enjoyed more than two dozen vehicle purchases. It is important to explain that, so that you can place an appropriate value to what im about to say. Phillip Mark truly distinguished himself as a sales person during my first experience with Mercedes of State College. He showed great passion for Mercedes and was very attentive during the buying process, without being pushy. As I’m writing this several weeks after the purchase, it’s worth mentioning his continued attention. To be fair, this is my first Mercedes, but not my first European manufactured vehicle. The experience felt very much like a team/family effort. Cameron did a wonderful job with funding and John Sunner did what a great manager should do, make the customer feel at home and let his team do their job. Yes, my Mercedes is awesome, but the family environment is the reason that I will return for another.

It was a pleasure working with Colten K. He was knowledgeable, patient, and kind in answering all of our questions concerning a vehicle we were interested in.

Michael Fitt is an outstanding young man! And an even better salesman. Super helpful and kind.

I had a tremendous experience at Mercedes-Benz in State College and happily left with a car that I absolutely love. Colten Kepner was my sales consultant and he was phenomenal in walking me through everything. I test drove a few different cars and he couldn’t have been more patient and understanding. He’s a keeper for sure. Donald Fogleman handled all the paperwork and financing and was also a pleasure. Made a lengthy, mundane process fun. Joe in finance was exceptional to deal with as well. I left feeling like I got a great deal. I look forward to working with all three gentlemen in the future!

Mike is a great guy. He was very detailed and always willing to answer questions during and after our transaction.

Excellent service that left me satisfied and I knew Michael F. Made it his personal matter to help me chose the best of Mercedes

Mike and Donald went above and beyond helping me get into my new AMG GT. It was easy working with them and seamless upon arrival purchasing my new GT.

Colten Kepner was very personable and easy to work with. He’d get our repeat business for sure. Highly recommended.

I had a lovely experience today with Colten he helped me with picking the car I need and everything was very smooth from the start to the end.

Matt & Donald were great! Got a great GLC at a great price, highly recommend.

Hands down best experience i’ve had from a dealership. Make sure you ask for Michael Fitt when you are looking for a car here. He was an extremely helpful and kind young man. 10/10. Amazing job!!

I had a fantastic purchasing experience. Brooke Baldwin, Donnie Fogleman, and Joe Giardino, all took a good bit of time and really worked to make this car the one for me! I cannot say enough about them.

Very friendly and professional. They were able to answer any question I had and made the process very easy.

Colten Kepner was very attentive and informative during the sales process. He answered all of our questions in detail and made the experience pleasant and enjoyable. We unexpectedly needed to replace a car and Colten came through for us—thank you!

Derrick in service was excellent with me. He helped me to understand what was going on with my vehicle. I have never had such wonderful customer service.

Bought a beautiful Benz off of Nazel today. He is the best salesman Ive ever dealt with. Great personality, very professiona, personablel and honest. 5 stars

Absolutely love our Mercedes! Philip Mark and John Sunner were absolutely amazing and would recommend going to State College Mercedes to anyone. The customer service is amazing. Very personal and friendly atmosphere

Test drove a car I was interested in and I was welcomed even though I was not a past customer or even local. This was the closest dealer with the model I was looking for on the lot and it was worth the drive to test drive.The salesman, Colton Kepner, was attentive and helpful. He was willing to talk about a potential sale and reviewed the offer in a low pressure manner. He followed up a few days later and answered my questions and made another pass at trying to work out a deal that would be to my liking. Even though we did not arrive at a bottom line that worked for me on that particular car. I enjoyed the interaction and felt that Colton was fair and open in the discussion of the deal and understood my point of view and appreciated what I was trying to achieve in the discussion and visit.I would certainly ask to work with Colton again if there was a future opportunity of interest at State College Mercedes.

They rip you off real good. Buy from Mercedes dealerships in other locations

Was in a couple of days ago and had the pleasure of working with Donnie. Very knowledgeable, personable, and helpful! Would recommend him to anyone!

Mike Fitt is the best employee there he will help you out very much!

I highly recommend Mike Fitts! He is very professional, easy to deal with, and courteous!

I don’t know what I appreciated the most out of my GLS 450 or the customer service experience I got from Donnie Fogleman. This young gentlemen is the most professional, knowledgeable, patient and kind person ever. I was already sold on his mannerism. I had other offers from dealerships closer home, but because Donnie made my experience such a great one I decided to drive over 8 hrs to do business with him. Donnie could not have been anymore pleasant. His parents and manager should be so proud..

Michael Fitt was super helpful. 100% recommended

Get a Mercedes for yourself.

Ciocca was a great buying experience (specifically Brooke and John in sales). Other large conglomerate dealerships that I have tried to deal with spent our time politely trying to sell me on the high price of their vehicle and the low price of my trade. Ciocca was reasonable and willing to negotiate. And even after the deal was made, they went out of their way to track down the spare key (that I should have asked about in the first place) for the car.

Michael fitt was very helpful and respectful towards my questions and explained very well in detail

I have been working Philip Mark for years and he is wonderful.

Great service, provided everything needed, & spent time explaining every & all options.

I had one of the nicest salesman, Philip Mark. Very helpful, thoughtful and personable.

Best experience ever! Managers and employees are all very kind and patient. They work you through everything and answer all of your questions. They treat customers’ car like their own. Recommend!

Great place to work with. I actually found an amazing deal on a Lincoln here. Joshua Brown was a terrific salesman. He made sure a few minor issues were corrected with the car to keep me from walking out the door. From top to bottom the staff was great. Everyone was friendly, made sure we were taken care of, offered us drinks, etc. The car was freshly cleaned and to my surprise had a full tank of gas for my travels home. I would highly recommend this place and ask for Josh!

The entire Ciocca Team made the entire process a breeze. Such a great car buying experience. Matt Firth stayed an hour past close to make sure we knew every detail of the car!

If you need anything, talk to Michael Fitt! He’s a great guy with a very helpful attitude and will always do whatever he can to help you in whatever way he can!

Phil Mark is one of the Best Sales Man I ever met!

Michael Fitt was awesome, he helped me through everything.

Matt was great to work with and everyone at Ciocca has been super helpful.

Mike fitt absolutely carries the place and fills the store with immaculate vibes

Fast! The greatest

Ive purchased 3 cars from Ciocca. I cant believe the excellent service from my salesman Philip Mark and John Sunner the manager. Ive bought lots of cars over the years and have never been so satisfied with the whole interaction from beginning to end. Best place to shop for a car.

Matt was awesome! He answered all my questions and was very patient.

I want to send a huge thank you to Mercedes-Benz of State College, A Ciocca Dealership for working hard to make my dream car a reality! We would highly recommend working with Josh Brown to anyone! He was available night and day to answer any questions we had. He was very thorough with all the details and helped make the process easy! It was well worth the 2 hr drive (one way!). We will no doubt be repeat customers!!

Michael fitt great guy, great attitude, knew what he was talking about!!

The best service in town. Bryan, the service manager, continually goes above and beyond to help his customers and is awesome and friendly to deal with. They have great mechanics, great customer service, and great team members. Fast and capable and very professional at every step, and their communication and willingness to help make it a pleasure to do business with them. Customer for life, they do it right!

Awesome customer service from Matt and Joe!!

The team at Ciocca Mercedes was all around phenomenal. Matt, Jon and Cameron made buying my new car a great and stress free experience from start to finish. The customer experience I received was truly top of the line.

Excellent individual is the employee Mike Fitt, would do anything for anyone.

The sales team starting with Mike is awesome!

Very professional! Highly recommend working with Michael!

Great service! Thanks again!