My favorite place to go and have girls day out. She was very pry and neat at her work. Very happy with my nails. They are perfect.
Wife called for an appointment Saturday and they asked her what she wanted and she told them. She then told them her name and they said, Ohhh...(her name) sorry, we cant get you in Saturday . So, I called them and told them my wife wanted the same exact thing done at 10 am on Saturday (same time but used a different name) they said it was no problem scheduled her. This is the second time this has happened and is blatant disrespect. If you dont want one of your customers just let them know. Will no longer continue to use them. Sure sounds like discrimination to me.
Had Classical Manicure done here yesterday and i really loved it. My tech was very attentive and knew exactly what she was doing. They stayed 30 minutes after just to finish my pedicure. Highly recommend coming here!
Loved this place! My nails came out incredible and the customer interaction and service was great! She is the best nail tech I’ve seen in years!! If you need your nails done this is the place to be!!
First time at this place was a great experience, then I returned for a second time and The work on my nails did not turn out well. The customer service was great even though they were busy they were consistent of my needs ❤️
I asked for oval my nails were almond shaped. They were cut to short then filed and filed until pretty much nothing was left. They were about 5x as thick as usual. I told him I didn’t like them and he told me he didn’t have time to do anything about it. So I said we are done then. What do I owe? He charged me $20 for this!!!!
She did a very good job on my nails. They were very detailed and very considerate. I would recommend them to anyone.
Ive been trying a few nail places in town. Some would do sloppy work and the gel would peel quicky after, I had one actually cut me with a nail file. This place had good reviews and I gave them a chance. Helena did beautiful work! She was so gentle and very precise, and we had lovely conversation and laughed as she worked on my nails. This place is the whole package. Reasonable prices and lots to offer. Thank you again, Helena!
VIP Nails has been nothing but wonderful to me so far. Everyone is very helpful and excellent at his or her job! Jenny did my Christmas-themed, detailed design gel nails with dipping powder on Black Friday, and I JUST left from having them removed with Tracy, who was also great - and I had them removed only because Christmas was yesterday! 😛 I never expected them to last this long. They still looked and felt almost brand new. I got so many compliments. I will be back.
You would think with all the competitors that these nail salons have, they would be friendly and eager to keep their customers. I have used VIP nails several times and most of the time I had good quality nails.. there were a couple occasions where I was treated poorly and was hurt by the person doing my nails but kept coming back because at the end of the day I can look the other way on those issues as long as I’m getting quality product and services. Well today I went to make an appointment to go back for dip nails and had a poor experience with the lady on the phone. She said she could see me at 2 and I said it would be fine as long as she could tell me if I could be out of there within 90 min as I have to pick kids up from daycare. She was short and rude and said ma’am I can’t tell you if you will be out of here by then .. do you want to come in or not?! I said yes I do but I do need to get my kids on time so go ahead and put me down and if there are issues I’ll call back shortly to cancel. I arranged husband to get kids so I could make the appointment but then a lady called me saying that they will not be seeing me and hung up. I dont know about you but that really made me feel bad and I don’t believe a repeat customer should be treated this way!
The owners and staff are always friendly and professional. Free wine is a plus!! Visit April and her crew for an A+ experience!! I recommend the deluxe pedicure for the guys while the ladies are getting their polish on.
Always a great experience! I take my daughter and we are always very happy with the work they do!!
Very friendly and did a great job. Make an appointment though. Lol!
I’ve tried out several nail salons in Springfield and I have to say VIP Nails is the BEST! I told April about my broken nail and asked her for special care on my cuticles. She went above and beyond! Fixed my nail and did an incredible job. The establishment is clean, modern and have a great selection of colors and nail designs. I’ll never go anywhere else!
It took 3 hours for them to do my nails and they did not take all of the steps needed to do my nails correctly. Multiple cuticles of mine were bleeding and it hurt. My nails are not what I wanted and I just wasted 3 hours of my time, as well as 60$.
I truly love this place!! As a girl with many insecurities about her fingernails I can honestly say they are super helpful and good at what they do! They will be upfront with u if there is something they can or cannot do. George is my go to guy but my friend has seen Abril and Mike. They r both awesome as well! Best nail salon in springfield! 🥰🥰
LOVE this place. i’ve gone here for around 3 years off and on and i always come back here. hands down the best salon i’ve been to. every single nail tech does a great job and i’ve never had a bad experience. they’re also so nice and im always so comfortable going here. ❤️
I’ve been going here to get my nails done for two years and I absolutely love it! I usually get dip manicures and they’ve lasted over 6 weeks without chipping, breaking off, or even lifting from my nails. They’re always so professional, efficient and very clean. Would definitely recommend!
Fantastic nails done by April!
This is a great salon to get your nails done! I’ve been coming here and getting dip powder done on my nails for a little over a year, and they look amazing every time! They have a huge selection of dipping powder colors, including glitter, and iridescent colors, more by far than any other salon in the Springfield metro area! Their prices are great too! All around a great place for manicures and pedicures! I would highly recommend VIP Nails to everyone.
My reviews have gone from 5stars to 2 stars due to my last experience this week. April did my nails the past 2 times. I come here about every 4-5 weeks for mani-pedi. She tried to tell me that she hadn’t ever seen me here before.I showed her my dip mani that was lumpy & she kept denying that it was her work-they had been busy & she hurried thru the mani on the previous occasion.She was very passive aggressive throughout the whole mani pedi and rough with me. Attitude was terrible.Even though they usually do good work, I won’t be back due the the attitude issue.I won’t tolerate that kind of rudeness in the service industry when I’m paying good money to get services. There are SOOO many other places I can go.You have lost a good customer!
Rude! I will not spend my money anywhere I feel disrespected.
When I got off work tonight I tried this salon for the first time. George and April did my nails exactly like like I asked them to do and exactly like I showed them. The spa was very clean. Both of them were very professional and very nice. I am a cancer survivor and my eye brows are growing in crazy and April did an amazing job to make them look good and make me feel good. I highly recommend this place.
This place is AMAZING. Everyone here is super sweet and very professional. I have only had my nails done by George, but he is the best!!. He is so good I brought my 13 daughter to him. I received my first pedicure here today by a young man and Im in heaven. They really go the extra mile and it shows!!. If you havent tried been here yet then you need to come ASAP....you wont regret it
I have been getting my nails done at a different place, but when i tried these guys they were amazing at it. Never have my nails looked better. Its well worth the 40 min drive.
Took my elderly mom from out here tonight. They were so amazing with her. The young man did an outstanding job and was so helpful getting her in and out of the chair. My mom said its the best pedicure shes ever had.
First time here this evening and I was happy. I got the basic pedicure for $25. They massaged and scrubed my legs for a long time which was nice. The employees are very nice. They did a good job and have a TON of color choices. They also gave me a free gift of a bottle of lotion for Christmas with my pedicure.
This was my first time here and it blew my expectations out of the water. The service was friendly and they did an exceptional job on my nails and eyebrows. Would recommend to anyone
VIP Nails is definitely my go to nail salon now! George did a phenomenal job on my nails and made sure I was insanely happy with them! The entire salon is very welcoming and make you feel like family. I have never been happier with my nails. George paid such great attention to detail! The best nail salon in Springfield!
The service over the phone was great, the tech left a little to be desired. He didnt speak any English so it was hard to communicate even on the smallest level.
Every person here does a fantastic job - you cant go wrong! Hands down my favorite place to go for my nails in Springfield. I recommend making an appointment though, they get very busy (due to their fantastic quality of work). Check them out - you wont be disappointed!
Great spot. Clean, fresh, and new. Good quality pedicure. Not too thick, shape was good, but the curvature of a few were a little off. Overall, this is a place to visit, thank you so much!
April does amazing pedicure!
Jenny is the queen! She is so careful and makes sure you leave with FLAWLESS nails. Shes a master of shaping and just a really friendly person. The team at VIP is 100% professional. Definitely go see em!
Ive gone to them for a couple years and love them!! Good prices and service!
So sweet, thorough, and detailed oriented. Its our favorite and only spot. The quality is impeccable. My gel nails last for weeks!
Beautiful job! They paid great attention to detail, service was perfect and the price was right! Good service, the gentleman who did my nails was professional, skilled and enjoys doing pedicures. So find the right guy for your feet :)
Great first impression. Clean environment. I am ridiculously particular, almost impossible to please when it come to my nails. But Michael did a great job. Definitely my new nail salon.
George and April are amazing they are careful with the cuticules and they are very clean.
I had a great experience here! I got full set of acrylic nails, the staff was so friendly and talked to me the whole time. I’ve never felt the need to give a nail business a review until now, definitely one of the best places to get your nails done!
GO TO APRIL! Everyone in this salon is so nice but if you’re getting dip powder done, have April do it. She is the queen of dip powder nails.
Very nice people. But horrible service. It looks like my 7 year old nephew could of done a better dip job. People who have looked at my nails told me I should go straight back and have them fixed.. I did not bc I figured it could only get worse. I will eat my $
They are nice. The problem is that I was told to try organic dip nails because Its healthy for your nails. I tried putting a picture but it wont let me but my nails are bleeding and I soaked them for half an hour to get them off.😔 Its been 7 years since I have done my nails and I wont ever get them done again 😭
Micheal fixed my nails which were done very poorly by another salon. He was amazing and my nails have never looked better!
Amazing! April did my nails exactly how I wanted and they turned out so pretty!
I have been here twice now in one month and had a pedicure done and an acrylic/powder dip manicure done. I have had Suzie both times and absolutely love her attention to detail. I am not usually one to have my nails done since I travel for work and don’t typucally have the time, but I am changing my mind thanks to her. She takes such good care of me. They are usually busy in the evening, so be sure to call before you stop by!
SPRINGFIELD FAVORITE HERE!!!! Real, honest review. Annie is absolutely fabulous and I wouldnt go anywhere else. I spent too long hopping from nail salon to nail salon. Not any more. Beautiful nails, clean, good hours, and friendly. Make an appointment to see for yourself!
Love it. Very clean, people are so nice. They know what they are doing. Go there, you wont be sorry.
My favorite nail salon, super prices, fast, friendly, offer a ton of services, just always a wonderful experience.
I just want to say that I love this place. The people that work there are amazing and the work they do is amazing. Especially Vincent, Susie, and April. I felt so awkward getting my nails done and powder dipped as a boy, but they treat me so well. In my opinion this is the ONLY place to go in Springfield. They even fixed a broken nail for free for me. I will be a customer here for life and I would recommend anyone to go here.
I came in for a color change on my toes and an eyebrow wax and let me tell you what... the man up front that sits on the left is super nice. But the girls need to fix their attitudes and get a reality check real quick. I had to tell the girl that polished my toes to buff the top of them after filing them because she didnt do it right. Her paint job is uneven but I guess I can let that slide. So they gave me a diff lady to do my eyebrows. The wax was too hot and I told her that it was really hot and she tried to lie to me saying that the machine was all the way low when it was turned all the way up on the green. She also tried to blame it on my skin saying that it was too sensitive and that she cant wax my eyebrows. No Sweetheart. That wax should not feel like its about to give me a staph infection. She really needs to change her attitude and learn how to treat customers instead of talking to them like theyre stupid cause that is NOT what I am. NOT A HAPPY CUSTOMER IS WHAT I AM. Would never recommend this place unless they change some things up. Sorry, NOT sorry.
Love this place ! They always do a great job!
Only place I will go for my nails for dip powder! Mike is the guy to see! He is professional and detailed and remembers everyone that sits in his chair 🙂 My nails are much healthier now than they have ever been! I also like Susie when mike is gone or cant get me in 🤗
Ive been seeing the wonderful staff here for a few months. Every time I get a fill the service is amazing! They take the time to do your nails perfectly and never rush through it. My acrylics have never lifted on the sides and the shellac has always lasted so I know they do a great job.Ive had multiple designs from Pinterest and every time they are able to replicate it wonderfully!Today I had to call a cab because my car was in the shop and they were so wonderful they offered to drive me home. They go out of their way to make your experience great.I will always see choose this place!!
I have always had a wounderful experience when I go in there. Susie does amazing work. Very detail oriented. I would recommend this awesome nail salon to anyone that is looking for quality work.
They did an awesome job on my nails and they are open past 7p
I highly recommend this salon. The staff is friendly and there are many colors to choose from. I went in for a refill with gel. Susie was very attentive and took her time to make sure that the gel was dry before I left. I will be making appointments with Susie from now on.
Im very particular and have never been able to go to the same nail salon more than once, but Ive been consistently coming here for a few months now, and I love it! My nails always come out looking exactly how I want them, and they keep this place so clean!!
Tony took great care of me today. Best pedicure Ive had in a long time! Definitely going back.
Always do a great job. Owner is very particular and makes my nails look great. Never been disappointed with the nail art either.
Great people, great service! Ive used almost every nail salon in town but I plan to stay here! Love everyone there!
It is VERY rude to be speaking a foreign language in front of your customers!!!
They are fast and nice and the price is good.
My girlfrined got her nails done here and they said it would last 3 weeks. Well one of her nails fell off within a couple days. She didnt use force or anything to break it, it simply fell off. So we went in a couple days later and they charged us extra to fix it even tho it was not glued on correctly. We had a very unpleasent visit with below par customer service. We will not be coming back.
Loved it full service very attentive. Fixed a problem I was having with one of my toes.
Loved that atmosphere and my nails are amazing! Organic dipping powder... its the way to go!
Ive been looking for a nail salon closer to home and I think Ive found it! Very nice employees, great service and huge color selection!
Excellent service. April is the best
Great work. Open on Sunday, and later hours during the week.
Wonderful people they make you feel family, and they do quality mani/pedis. They have spoiled me. Now Im moving away and afraid that I wont find the quality or the personal attention they give to the job they are doing.I would most definitely recommend themIm gonna miss themThank youMomma Gayle
People were nice but shellac nail popped off first time I did dishes
They dont speak English but the works good
I hate feeling rushed when I go get my nails done. And Thats how I felt here. I guess it varies with who you get though because my sister did a mani pedi also and hers took an hour longer than mine. we didnt even get to sit together because they had specific stations.
My friend and I showed up for our appointment and were not greeted, only asked what we wanted. We were rushed through every process.
Always do an amazing job! Such a friendly environment.
They are always friendly and do an amazing job!
Not accommodating to walk-in business with 2 hours left until close.
Good quality, decent prices
Thin acrylic. Chipped and uneven gel polish. I spent my money for nails that didnt last. The first day i got them done my thumb nail chipped there was no acrylic on one side of my nail. The rest of them are so thin it was a waste of money.
They screwed up my nails and disgregarded everything I said. Ill never go back and itll take me a month to grow my acrylics out and get new ones put on so Im stuck with the crap they did.
So very friendly! Pampered to the MAX!
Great staff!!! Loved my pedicure!
Great as always.
My wife is very picky about her nails and has tried so many places and says their the best in Springfield.
Friendly. Got us in, but had us come back in one hour because they were too busy.
Terrible service. Their nail polish was not the same as the display. When mentioned they treated me like it was my fault.
Awesome!
Clean place